Western Massachusetts Office Staff
What Our Customers Are Saying About Jeff Lacoy
Jeff was very thorough and helpful, explaining everything clearly. The crew members are wonderful representatives of your company, polite, considerate, and professional.
Karen C., Easthampton, MA
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The crew that worked on my property was excellent, knowledgeable, and did not treat me like I did not know anything about trees or shrubs. They worked hard in frigid weather.
Daniel B., Feeding Hills, MA
Very happy from the time discussing the job with Jeff to completion. Great hardworking crew in frigid temps. Thank you.
Ann B., Florence, MA
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The staff and the Arborist Representative were courteous and helpful.
Margaret H. , South Hadley, MA
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I was very pleased with Jeff Lacoy, the Arborist, very knowledgeable, courteous, and easy to work with, all that I wanted done. I was very impressed with Joe and Chris, the trapeze artist, who did the actual tall tree trimming. It was interesting watching them do the work from my window. I held my breath a couple of times as Chris was maneuvering himself into position to cut the branch. They worked well together and watched out for each other. I liked that. They also worked quickly and efficiently and left the yard clean. Thank you for doing a great job.
Theresa B., Florence
I found Jeff LaCoy to be very knowledgeable about the trees I was asking to have removed from my property after experiencing a microburst which tore through my property back in August of 2021. He provided me with a reasonable quote and a timeframe which I could work with to get the project completed before the first snowfall of the year, I would certainly do business again with Jeff and Bartlett if the need arises. I have a greater respect for safety after observing Cameron Woodward and his crew work on my property as no one would operate the chipper unless all of the crew members were down on the ground. Typically, I have seen other companies where men were climbing trees while others were chipping trees at the same time. Kudos to Bartlett Tree for taking safety so seriously.
Rich K., West Springfield, MA
The entire process went flawless. The quote was provided in a timely fashion and Jeff arrived right on time for our appointment. The crew arrived right on time and were polite and professional the entire time. They were well informed as to exactly what was to be done. I actually enjoyed just watching them work just because I appreciate watching a well synced team. When they left, they cleaned up very well. The only indication they had been there was some trees were gone. Tammy in the office responded timely to my phone questions. All in all, exceptional service.
Joel H. , Southampton, MA
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All members of the Bartlett crew were friendly and knowledgeable. The work was completed quicker than I thought and I noticed the onsite crew members practiced and set up the site safely.
Mary B. , Greenfield, MA
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All staff that I had interactions with were all courteous and pleasant.
Very happy with the work completed and the yard was left without any tree branches or debris. Would definitely call again if we have any other tree work to be done.
Laurie S., Chicopee, MA
The arborist, Jeff, is very knowledgeable and is pleasant to deal with. He recognized the issue immediately and ordered the appropriate treatment, which was administered later the same day. Very pleased with the service, and hopeful it will work to save our trees.
Gary G., Westfield, MA
Everyone is helpful and professional. I enjoy working with all of them.
Morgan J. , Holyoke, MA
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I was very pleased with the crew that pruned my Oak tree. They were very polite and professional. They left my yard in excellent condition.
Laurie R., Longmeadow, MA
Working with Jeff LaCoy was a pleasure.
Shippen P. , Westhampton, MA
First of all, last year I had my trees sprayed by an employee named Kyle, who was an excellent worker with a great personality. This year I had my fruit trees pruned by Dan, who was also an excellent employee with a great personality. Also, I would like to commend your employee Jeff LaCoy, the arborist representative who I contracted the work with. He was very helpful in explaining the problems that I had with my trees and I appreciate his honesty and expertise. I am having more work done this spring with your company. Please send Dan or Kyle any time I have work to be done. They are a great asset to your company.
Robert K., Monson, MA
You did a great job on my Apple tree. Thanks.
John J. , Wilbraham, MA
We have been very impressed by Jeff and the whole staff. We will definitely be in touch in the future for any of our arborist and tree service needs. We definitely recommend Bartlett Tree Experts to others. So glad that we reached out to Bartlett for the help we needed.
Ronald S., Springfield, MA
Absolutely fantastic people and service. Can not say enough good stuff about you.
Marian H. , East Longmeadow, MA
Responsive, personable, and reasonably priced. Team arrived when expected, worked efficiently and cleaned up all debris.
Maura B., Florence, MA
We rely on people like Jeff to help us fix our tree problems. We are always pleased with the impeccable work done here.
Ann W., Whatley, MA
We were delighted with the work done by the Barlett staff. Jeff was on sight to oversee that the work we requested was done to our satisfaction. He and his staff are definitely experts in their field and the results show it.
Christine B., Hatfield, MA
Great job, Colin, Dimitri, and Adam worked safe, efficient, and very well together. Jeff was flexable as I changed my mind more than once. The Bartlett staff is great. Thanks.
Mark M., Haydenville, MA
Always pleasant, helpful, flexible, knowledgeable, and trustworthy. Jeff has been fun to work with as we solve problems together. If he does not know the answer to something, he likes to research answers and learn.
Mary F., Whately, MA
My husband and I are so pleased and impressed with Jeff LaCoy and his crew. Their vision for the pruning of two very large Oaks transformed our property. We are very excited to know that we can rely on their expertise. Could not be happier.
Judi P., Leverett, MA
I miss Kevin but it was great to meet Jeffrey. Jeffrey worked with us on what needed to be done and was helpful on pricing. The crew members who came to work were friendly, professional, and cleaned everything up at the end. Our trees have never looked as great. Honestly. Thank you Jeff.
Eileen P., Goshen, MA