What Our Customers Are Saying About Jeff Lacoy
O M Goodness. Nothing. I called and twenty minutes later your crew was working on my tree. Unbelievable. Cleanup was impeccable. Crew knowledgeable, courteous, and reassuring. Thank you so much. Staff was polite and respectful. Answered all my questions and were reassuring that everything would be ok.
I was so impressed with your service. Remarkable. Again, thank you so much.
D. Exford, Northampton, MA
Jeff and his team are awesome, can not say enough about them all.
I highly recommend Jeff and his team, they are amazing, neat, and meticulous about their work. They take pride from start to finish, they check on my new tree when in the neighborhood. Amazing.
Renee K., Holyoke, MA
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When a problem occurred, the crew handled it professionally. Jeff was extremely responsive and took care of everything.
Professional, personable, and competent.
I have really appreciated the customized services offered by Bartlett and the results have been excellent.
Kathy H., Southampton, MA
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The arborists are knowledgeable, and the crews are efficient. Everyone is friendly and courteous. We have always had a very positive experience, and our trees are doing well too.
Elizabeth M., Easthampton, MA
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All staff were polite and courteous. Keep up the great work. Four companies never came out or returned my calls but your staff did.
Debbie K., Montgomery, MA
Kyle did a great job explaining what he was going to do on that day. Jacob, Jack, and Cassandra did an incredible job cleaning up the area after the work was completed All four individuals were professional and helpful. This is why I reach out to your company because I know the job will be done correctly, professionally, and safely. Jeff always provides great guidance in what needs to be done on my property.
Steve P., Ludlow, MA
Everyone I spoke to was professional and took the time to go over the work with me. For removal of a large dying Maple, the work was done efficiently and safely. Jeff is great to work with, knowledgeable, and walked me through a thorough assessment of the key trees on our property, answering all my questions. I would highly recommend Bartlett. The staff were friendly, efficient, and knowledgeable. You can tell they really care about their work.
Michael W., Westhampton, MA
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Jeff was able to come to excavate area around cell pool with short notice. Check in with us on day of service. Pleased with work and will continue to use service in fall.
Paul K., Florence, MA
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Our tree has gone from looking sickly with sparse spotted leaves to looking healthy again.
Cathy G., West Springfield, MA
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Always willing to talk to me, answer my questions, and always explain it in a way I can understand. Thanks Jeff.
Daniel B., Feeding Hills, MA
Jeff and all crew members are consistently professional, efficient, and friendly. Your willingness and patience in explaining our tree issues and their solutions are greatly appreciated. Your respect for your customers is paramount with each and every one of you. We are very happy with your service. We completely trust the expertise of Jeff and other crew members, you clearly are a company of great integrity.
Kathy L., Gill, MA
Jeff LaCoy has been informative and very patient with all of my questions and concerns. The young man who works as a crew member has been great, as well. Thank you.
Merrianne K., Greenfield, MA
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Every crew member that has worked on my tree has been polite, friendly, and professional. I highly recommend.
Luanne B., Westfield, MA
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The staff and the Arborist Representative were courteous and helpful.
Margaret H., South Hadley, MA
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I was very pleased with Jeff Lacoy, the Arborist, very knowledgeable, courteous, and easy to work with, all that I wanted done. I was very impressed with Joe and Chris, the trapeze artist, who did the actual tall tree trimming. It was interesting watching them do the work from my window. I held my breath a couple of times as Chris was maneuvering himself into position to cut the branch. They worked well together and watched out for each other. I liked that. They also worked quickly and efficiently and left the yard clean. Thank you for doing a great job.
Theresa B., Florence
All staff that I had interactions with were all courteous and pleasant.
Very happy with the work completed and the yard was left without any tree branches or debris. Would definitely call again if we have any other tree work to be done.
Laurie S., Chicopee, MA
I was very pleased with the crew that pruned my Oak tree. They were very polite and professional. They left my yard in excellent condition.
Laurie R., Longmeadow, MA
First of all, last year I had my trees sprayed by an employee named Kyle, who was an excellent worker with a great personality. This year I had my fruit trees pruned by Dan, who was also an excellent employee with a great personality. Also, I would like to commend your employee Jeff LaCoy, the arborist representative who I contracted the work with. He was very helpful in explaining the problems that I had with my trees and I appreciate his honesty and expertise. I am having more work done this spring with your company. Please send Dan or Kyle any time I have work to be done. They are a great asset to your company.
Robert K., Monson, MA
You did a great job on my Apple tree. Thanks.
John J., Wilbraham, MA
We have been very impressed by Jeff and the whole staff. We will definitely be in touch in the future for any of our arborist and tree service needs. We definitely recommend Bartlett Tree Experts to others. So glad that we reached out to Bartlett for the help we needed.
Ronald S., Springfield, MA
Absolutely fantastic people and service. Can not say enough good stuff about you.
Marian H., East Longmeadow, MA
Responsive, personable, and reasonably priced. Team arrived when expected, worked efficiently and cleaned up all debris.
Maura B., Florence,MA
We rely on people like Jeff to help us fix our tree problems. We are always pleased with the impeccable work done here.
Ann W., Whatley, MA
We were delighted with the work done by the Barlett staff. Jeff was on sight to oversee that the work we requested was done to our satisfaction. He and his staff are definitely experts in their field and the results show it.
Christine B., Hatfield, MA
Great job, Colin, Dimitri, and Adam worked safe, efficient, and very well together. Jeff was flexable as I changed my mind more than once. The Bartlett staff is great. Thanks.
Mark M., Haydenville, MA
Always pleasant, helpful, flexible, knowledgeable, and trustworthy. Jeff has been fun to work with as we solve problems together. If he does not know the answer to something, he likes to research answers and learn.
Mary F., Whately, MA
My husband and I are so pleased and impressed with Jeff LaCoy and his crew. Their vision for the pruning of two very large Oaks transformed our property. We are very excited to know that we can rely on their expertise. Could not be happier.
Judi P., Leverett, MA
I miss Kevin but it was great to meet Jeffrey. Jeffrey worked with us on what needed to be done and was helpful on pricing. The crew members who came to work were friendly, professional, and cleaned everything up at the end. Our trees have never looked as great. Honestly. Thank you Jeff.
Eileen P., Goshen, MA