We have just completed construction of a new home and are preparing to do some landscaping. For our process, we first wanted to address our trees, We wanted to know what trees were irreparably injured, what would thrive, and which ones might want some pruning. We were very appreciative of Greg Beck's experience and knowledge and his evaluation. He quickly provided a quote. In a very busy season, Bartlett was able to fit us into a cancellation and get the work done for our ideal time line, quickly before grass was put in or any other plantings. The crew was excellent, careful, safe, and pleasant to work with. Noah and I am sorry I forgot the other crew member's name. We watched them take one tree down to a very precise location. We have also been able to discuss ideas for new trees and get some guidance from Bartlett's experience with any tree issues in our Western Mass area. Jeff Lacoy took the time to specifically address concerns we had about planting a Pagoda Dogwood.
Arlene D., Florence, MA
Helpful, informative, and professional. Knowledgeable of the work, easy to speak with and listen to questions. Great people to work with. Jeff LaCoy was very responsive. He is assisting me with some ailing Hemlocks. I enjoy working with him and hope to continue in the future. Spencer provide the initial service. Pleasant and professional as well. Thank you all very much.
Peter P., Holyoke, MA
I cannot say enough about Jeff and the entire crew. I look forward to seeing you taking care of our trees and shrubs.
Chris A., Greenfield, MA
Working with Jeff LaCoy was a pleasure.
Shippen P. , Westhampton, MA
First of all, last year I had my trees sprayed by an employee named Kyle, who was an excellent worker with a great personality. This year I had my fruit trees pruned by Dan, who was also an excellent employee with a great personality. Also, I would like to commend your employee Jeff LaCoy, the arborist representative who I contracted the work with. He was very helpful in explaining the problems that I had with my trees and I appreciate his honesty and expertise. I am having more work done this spring with your company. Please send Dan or Kyle any time I have work to be done. They are a great asset to your company.
Robert K., Monson, MA
Dan was great, answered my questions and was thorough.
Liz L., Florence, MA
Great service, very professional.
Royanna L., South Hadley, MA
You did a great job on my Apple tree. Thanks.
John J. , Wilbraham, MA
We have been very impressed by Jeff and the whole staff. We will definitely be in touch in the future for any of our arborist and tree service needs. We definitely recommend Bartlett Tree Experts to others. So glad that we reached out to Bartlett for the help we needed.
Ronald S., Springfield, MA
Absolutely fantastic people and service. Can not say enough good stuff about you.
Marian H. , East Longmeadow, MA
Jeff is fabulous. The crew was very friendly and did a great job.
Adam G., Holyoke, MA
Our arborist representative Jeff LaCoy was very nice and well informed. The whole process was extremely efficient.
Erna M. , Holyoke, MA
Jeff and the crew that pruned and removed trees were very informative, friendly, and professional.
Eric J. , Westhampton, MA
Bartlett was booking jobs out two months but when Jeff noticed that a tree on my property was leaning over my neighbor's home he offered to try to expedite things. I was very pleased that the work was done in about ten days,. The crew was very courteous and professional. They explained what they were going to do and then did it. I had to leave for a few hours and when I returned the work was done and the work site was clean. Except for the fact that the dead and leaning trees were removed I could not tell that they were even at my house.
Kevin V., Southampton, MA
We have been impressed with everyone we have dealt with. The crew who came to do the mulch were very nice and professional.
Barbara B., Chicopee, MA
Appreciate the response and thorough appraisal of the problem.
Al L. , Easthampton, MA
Responsive, personable, and reasonably priced. Team arrived when expected, worked efficiently and cleaned up all debris.
Maura B., Florence, MA
I can not say enough about Jeff and Jenny and their promptness, courtesy, and professionalism. They knew that I had an issue that was, I felt, dangerous and needed immediate attention. They responded quickly and put my mind at rest. The work was done within the week and the crew was knowledgeable and hardworking. I would call Bartlett again in a heartbeat.
Kerry M., Florence, MA
Extraordinarily pleasant, polite, and competent staff. Thank them for us.
Helen L., Easthampton, MA
Our entire experience from our first meeting with Jeff to the final day of stump grinding went perfectly. We could not be more satisfied with the work that was done. We will certainly count on C.L. Frank/Bartlett for any future tree work and would gladly recommend your company to any of our friends and neighbors.
Mike D. , Florence, MA
Your workers could not be nicer. They came in and cut down the fallen Locusts very efficiently. The Birch was also tended to and it looks happy. I am impressed.
I noticed that after I left a comment saying that a gardener said the 6 cut trees left behind looked messy somebody came and took them away! If that was you I am terribly impressed.
Alezandra O., Florence, MA
I have been very impressed with the staff I have interacted with. Each person has been friendly and engaging. This includes the staff you have answering phones in your office. Each time I have called they have been so friendly and supportive. This type of customer service is especially important to me. Additionally, the attention to detail on the job site and the condition my property has been left in has been exceptional.
I have also been impressed with the level of communication I have received from you. If I call and have a question or need a call back, each time the office staff have told me that someone would be back in touch that day and each time they were. Again, for me, these are important qualities that all businesses do not share but has been great to experience from you.
Chris C. , South Hadley, MA
We rely on people like Jeff to help us fix our tree problems. We are always pleased with the impeccable work done here.
Ann W., Whatley, MA
We were delighted with the work done by the Barlett staff. Jeff was on sight to oversee that the work we requested was done to our satisfaction. He and his staff are definitely experts in their field and the results show it.
Christine B., Hatfield, MA
Jeff was an excellent person to work with and I highly recommend him. He was very knowledgable which I found useful. The tree cutting guys were great too.
Bruce R., Greenfield, MA
Great job, Colin, Dimitri, and Adam worked safe, efficient, and very well together. Jeff was flexable as I changed my mind more than once. The Bartlett staff is great. Thanks.
Mark M., Haydenville, MA
Always pleasant, helpful, flexible, knowledgeable, and trustworthy. Jeff has been fun to work with as we solve problems together. If he does not know the answer to something, he likes to research answers and learn.
Mary F., Whately, MA
Jeffrey LaCoy was knowledgeable, professional, and thorough threw the steps I needed to take with my Maple tree. The guys that came out to do the job were also methodical, knowledgeable, and knew what they needed to do. This is the first time ever since owning my house, having a company come in do a job, I felt I was in the best hands ever. The whole crew was professional and respectful.
Chris B., Greenfield, MA
My husband and I are so pleased and impressed with Jeff LaCoy and his crew. Their vision for the pruning of two very large Oaks transformed our property. We are very excited to know that we can rely on their expertise. Could not be happier.
Judi P., Leverett, MA
I miss Kevin but it was great to meet Jeffrey. Jeffrey worked with us on what needed to be done and was helpful on pricing. The crew members who came to work were friendly, professional, and cleaned everything up at the end. Our trees have never looked as great. Honestly. Thank you Jeff.
Eileen P., Goshen, MA
