Jeff Lacoy, Arborist Representative

O M Goodness. Nothing. I called and twenty minutes later your crew was working on my tree. Unbelievable. Cleanup was impeccable. Crew knowledgeable, courteous, and reassuring. Thank you so much. Staff was polite and respectful. Answered all my questions and were reassuring that everything would be ok. I was so impressed with your service. Remarkable. Again, thank you so much.
D. Exford, Northampton, MA

Jeff and his team are awesome, can not say enough about them all. I highly recommend Jeff and his team, they are amazing, neat, and meticulous about their work. They take pride from start to finish, they check on my new tree when in the neighborhood. Amazing.
Renee K., Holyoke, MA

When a problem occurred, the crew handled it professionally. Jeff was extremely responsive and took care of everything. Professional, personable, and competent. I have really appreciated the customized services offered by Bartlett and the results have been excellent.
Kathy H., Southampton, MA

The arborists are knowledgeable, and the crews are efficient. Everyone is friendly and courteous. We have always had a very positive experience, and our trees are doing well too.
Elizabeth M., Easthampton, MA

All staff were polite and courteous. Keep up the great work. Four companies never came out or returned my calls but your staff did.
Debbie K., Montgomery, MA

Kyle did a great job explaining what he was going to do on that day. Jacob, Jack, and Cassandra did an incredible job cleaning up the area after the work was completed All four individuals were professional and helpful. This is why I reach out to your company because I know the job will be done correctly, professionally, and safely. Jeff always provides great guidance in what needs to be done on my property.
Steve P., Ludlow, MA

Everyone I spoke to was professional and took the time to go over the work with me. For removal of a large dying Maple, the work was done efficiently and safely. Jeff is great to work with, knowledgeable, and walked me through a thorough assessment of the key trees on our property, answering all my questions. I would highly recommend Bartlett. The staff were friendly, efficient, and knowledgeable. You can tell they really care about their work.
Michael W., Westhampton, MA

Jeff was able to come to excavate area around cell pool with short notice. Check in with us on day of service. Pleased with work and will continue to use service in fall.
Paul K., Florence, MA

I am satisfied with your current level of service. Everyone always acts in a professional and personable way. Jeff's recommended treatments for my Crabapple tree saved it from being taken down. Very pleased with Bartlett, would recommend them to anyone.
Spencer W., Ludlow, MA

Our tree has gone from looking sickly with sparse spotted leaves to looking healthy again.
Cathy G., West Springfield, MA

Always willing to talk to me, answer my questions, and always explain it in a way I can understand. Thanks Jeff.
Daniel B., Feeding Hills, MA

Jeff and all crew members are consistently professional, efficient, and friendly. Your willingness and patience in explaining our tree issues and their solutions are greatly appreciated. Your respect for your customers is paramount with each and every one of you. We are very happy with your service. We completely trust the expertise of Jeff and other crew members, you clearly are a company of great integrity.
Kathy L., Gill, MA

Jeff LaCoy has been informative and very patient with all of my questions and concerns. The young man who works as a crew member has been great, as well. Thank you.
Merrianne K., Greenfield, MA

Every crew member that has worked on my tree has been polite, friendly, and professional. I highly recommend.
Luanne B., Westfield, MA

I trust them. Jeff LeCoy is serious, courteous, and knowledgeable. The workers are friendly and get their jobs done very efficiently.
Alexandra O., Florence, MA

Best service for tree removal, stump grinding and knowledge of which shrubs would be best to plant. Also knowledge of tree fertilization for my trees in front and trimming of some branches. All around knowledge. Not just another tree service. Jeff LaCoy listened and gave ideas and truly knew what we wanted done. The landscape crew cleaned all trees, branches put grass seed, bark, and mulch. I hope I Did not forget anything.
Susan M., Westfield, MA

Every aspect of my contact with Bartlett Tree was more than satisfactory. I would highly recommend them to anyone.
Michele D., Easthampton, MA

Keep doing what you do. I rely on Jeff for my tree advice. Thank you.
Elaine K., Florence, MA

Quote and service provided in a timely manner. Friendly and efficient crew.
Joel H., Southampton, MA

I really like the accessibility of my rep, J Lacoy, with any issues, even questions, or advice. Great client service.
Randy L., Easthampton, MA

Crew for various projects at our house were professional, knowledgeable, and patient. Answered our questions. We were very satisfied and happy to get things done.
Janet B., Westhampton, MA

Jeff was very thorough and helpful, explaining everything clearly. The crew members are wonderful representatives of your company, polite, considerate, and professional.
Karen C., Easthampton, MA

The crew that worked on my property was excellent, knowledgeable, and did not treat me like I did not know anything about trees or shrubs. They worked hard in frigid weather.
Daniel B., Feeding Hills, MA

Very happy from the time discussing the job with Jeff to completion. Great hardworking crew in frigid temps. Thank you.
Ann B., Florence, MA

The staff and the Arborist Representative were courteous and helpful.
Margaret H., South Hadley, MA

I was very pleased with Jeff Lacoy, the Arborist, very knowledgeable, courteous, and easy to work with, all that I wanted done. I was very impressed with Joe and Chris, the trapeze artist, who did the actual tall tree trimming. It was interesting watching them do the work from my window. I held my breath a couple of times as Chris was maneuvering himself into position to cut the branch. They worked well together and watched out for each other. I liked that. They also worked quickly and efficiently and left the yard clean. Thank you for doing a great job.
Theresa B., Florence

I found Jeff LaCoy to be very knowledgeable about the trees I was asking to have removed from my property after experiencing a microburst which tore through my property back in August of 2021. He provided me with a reasonable quote and a timeframe which I could work with to get the project completed before the first snowfall of the year, I would certainly do business again with Jeff and Bartlett if the need arises. I have a greater respect for safety after observing Cameron Woodward and his crew work on my property as no one would operate the chipper unless all of the crew members were down on the ground. Typically, I have seen other companies where men were climbing trees while others were chipping trees at the same time. Kudos to Bartlett Tree for taking safety so seriously.
Rich K., West Springfield, MA

Jeff was wonderful. Very courteous and thorough assessment, and then he got the job done within a very short timeline. Work was done exactly to specs, reasonably priced.
Perry F., Florence, MA

Your staff is highly professional and they worked expertly as a team. We were astonished at how precise every cut they made to our Birch tree was. I took numerous photos and videos just to share their expertise. We are so happy with the work that Bartlett performed on our property. Great job everyone.
Joseph and Linda L., West Springfield, MA

The entire process went flawless. The quote was provided in a timely fashion and Jeff arrived right on time for our appointment. The crew arrived right on time and were polite and professional the entire time. They were well informed as to exactly what was to be done. I actually enjoyed just watching them work just because I appreciate watching a well synced team. When they left, they cleaned up very well. The only indication they had been there was some trees were gone. Tammy in the office responded timely to my phone questions. All in all, exceptional service.
Joel H., Southampton, MA

Thanks guys. Very professional work and great communication. I feel more comfortable living in the woods during climate change because of your careful work.
Carol O., Florence, MA

Outstanding personal connection, respect, knowledge,and follow up.
Marion G., Easthampton, MA

Jeff was most helpful as we walked the property before the job. His information about trees and concerns were very insightful. The delineation of costs allowed us to decide on priorities. I never felt pressured. We did additional projects because of the good experience with your staff.
Christine S., Florence, MA

I was extremely impressed by your cruise speed, attention to the health of the tree, and care for my lawn. I could not even tell you guys have been there by the time they left. Well I do not feel OK about sharing friends contact info without their permission. I will definitely be recommending you to people.
Sarah C., Easthampton, MA

All members of the Bartlett crew were friendly and knowledgeable. The work was completed quicker than I thought and I noticed the onsite crew members practiced and set up the site safely.
Mary B., Greenfield, MA

Every person I have ever dealt with from your company has been friendly, knowledgeable, prompt, and competent. Every time. We always ask for estimates for work, and even when we have gone with another company, we appreciate that no hard feelings were shown. Jeff is a huge asset to Bartlett, the young man who fertilized the trees was wonderful, too. Keep doing what you do, because you do it well. And thanks for caring about the trees.
Joan V., South Hadley, MA

Jeff LaCoy provided outstanding service during our consultation assessment. He listened to my specific issues and concerns, spent considerable time walking through my property both with me and then on his own, and provided clear explanations of what needed to be addressed and possible solutions. He was very knowledgeable and had good communication skills in discussing ways to preserve trees that I enjoy very much. His detailed written plan was highly useful for budgeting extensive work and he was timely in answering emails . Very satisfied with early stages of services and recommendations provided.
Kathleen R., Southampton, MA

We made an appointment for an assessment of our tree issues and Jeff came a week later and did a thorough assessment and gave us a written quote immediately. Several days later the team showed up ready to take care of the trees. They were courteous and answered all our questions. All clean up was done the same day. We were happy with both the job of trimming a couple of storm damaged Maples and the cutting down and removal of a very large Cherry tree in our backyard, plus cleanup. We will definitely call them for any future tree issues we may have in the future.
Karen B., Florence, MA

All staff that I had interactions with were all courteous and pleasant. Very happy with the work completed and the yard was left without any tree branches or debris. Would definitely call again if we have any other tree work to be done.
Laurie S., Chicopee, MA

Very professional and hard working crew. Listened to my questions and concerns and were always courteous and patient with me. Very happy with their work from beginning to end. Highly recommend Bartlett Tree Service.
Lois K., Easthampton, MA

The most courteous folks. Happy to do business with you.
Shirley V., Easthampton, MA

The Arborist, Jeff LaCoy, and the crew that was sent to do the work were exemplary in every way. I could not have had a better experience and look forward to the next phase of the project knowing that the service we receive will be the best. Perfect in every way.
Carol M., Florence, MA

The arborist, Jeff, is very knowledgeable and is pleasant to deal with. He recognized the issue immediately and ordered the appropriate treatment, which was administered later the same day. Very pleased with the service, and hopeful it will work to save our trees.
Gary G., Westfield, MA

Everyone is helpful and professional. I enjoy working with all of them.
Morgan J., Holyoke, MA

I was very pleased with the crew that pruned my Oak tree. They were very polite and professional. They left my yard in excellent condition.
Laurie R., Longmeadow, MA

Our interactions with Jeff and the crew members who worked on our property were all positive. Jeff's knowledge was matched by his manner, both professional and personable. The crew members were a delight to chat with and the care they took climbing and pruning were indicative of a high level of competence. Our tree has never looked better, and we look forward to enjoying the results of the additional work we discussed with Jeff.
Freeman and Wendy S., Florence, MA

I thought this crew did a great job. As I had mentioned previously, these men did not even take a break. Tree was very close to garage and at least 35’ high. Work done was very impressive.
Erich J., Easthampton, MA

Jeff is a pro. Extremely knowledgeable and a pleasure to work with.
Miranda G., South Hadley, MA

We have just completed construction of a new home and are preparing to do some landscaping. For our process, we first wanted to address our trees, We wanted to know what trees were irreparably injured, what would thrive, and which ones might want some pruning. We were very appreciative of Greg Beck's experience and knowledge and his evaluation. He quickly provided a quote. In a very busy season, Bartlett was able to fit us into a cancellation and get the work done for our ideal time line, quickly before grass was put in or any other plantings. The crew was excellent, careful, safe, and pleasant to work with. Noah and I am sorry I forgot the other crew member's name. We watched them take one tree down to a very precise location. We have also been able to discuss ideas for new trees and get some guidance from Bartlett's experience with any tree issues in our Western Mass area. Jeff Lacoy took the time to specifically address concerns we had about planting a Pagoda Dogwood.
Arlene D., Florence, MA

Helpful, informative, and professional. Knowledgeable of the work, easy to speak with and listen to questions. Great people to work with. Jeff LaCoy was very responsive. He is assisting me with some ailing Hemlocks. I enjoy working with him and hope to continue in the future. Spencer provide the initial service. Pleasant and professional as well. Thank you all very much.
Peter P., Holyoke, MA

I cannot say enough about Jeff and the entire crew. I look forward to seeing you taking care of our trees and shrubs.
Chris A., Greenfield, MA

Working with Jeff LaCoy was a pleasure.
Shippen P., Westhampton, MA

First of all, last year I had my trees sprayed by an employee named Kyle, who was an excellent worker with a great personality. This year I had my fruit trees pruned by Dan, who was also an excellent employee with a great personality. Also, I would like to commend your employee Jeff LaCoy, the arborist representative who I contracted the work with. He was very helpful in explaining the problems that I had with my trees and I appreciate his honesty and expertise. I am having more work done this spring with your company. Please send Dan or Kyle any time I have work to be done. They are a great asset to your company.
Robert K., Monson, MA

Dan was great, answered my questions and was thorough.
Liz L., Florence, MA

Great service, very professional.
Royanna L., South Hadley, MA

You did a great job on my Apple tree. Thanks.
John J., Wilbraham, MA

We have been very impressed by Jeff and the whole staff. We will definitely be in touch in the future for any of our arborist and tree service needs. We definitely recommend Bartlett Tree Experts to others. So glad that we reached out to Bartlett for the help we needed.
Ronald S., Springfield, MA

Absolutely fantastic people and service. Can not say enough good stuff about you.
Marian H., East Longmeadow, MA

Jeff is fabulous. The crew was very friendly and did a great job.
Adam G., Holyoke, MA

Our arborist representative Jeff LaCoy was very nice and well informed. The whole process was extremely efficient.
Erna M., Holyoke, MA

Jeff and the crew that pruned and removed trees were very informative, friendly, and professional.
Eric J., Westhampton, MA

Bartlett was booking jobs out two months but when Jeff noticed that a tree on my property was leaning over my neighbor's home he offered to try to expedite things. I was very pleased that the work was done in about ten days,. The crew was very courteous and professional. They explained what they were going to do and then did it. I had to leave for a few hours and when I returned the work was done and the work site was clean. Except for the fact that the dead and leaning trees were removed I could not tell that they were even at my house.
Kevin V., Southampton, MA

We have been impressed with everyone we have dealt with. The crew who came to do the mulch were very nice and professional.
Barbara B., Chicopee, MA

Appreciate the response and thorough appraisal of the problem.
Al L., Easthampton, MA

Responsive, personable, and reasonably priced. Team arrived when expected, worked efficiently and cleaned up all debris.
Maura B., Florence,MA

I can not say enough about Jeff and Jenny and their promptness, courtesy, and professionalism. They knew that I had an issue that was, I felt, dangerous and needed immediate attention. They responded quickly and put my mind at rest. The work was done within the week and the crew was knowledgeable and hardworking. I would call Bartlett again in a heartbeat.
Kerry M., Florence, MA

Extraordinarily pleasant, polite, and competent staff. Thank them for us.
Helen L., Easthampton, MA

Our entire experience from our first meeting with Jeff to the final day of stump grinding went perfectly. We could not be more satisfied with the work that was done. We will certainly count on C.L. Frank/Bartlett for any future tree work and would gladly recommend your company to any of our friends and neighbors.
Mike D., Florence, MA

Your workers could not be nicer. They came in and cut down the fallen Locusts very efficiently. The Birch was also tended to and it looks happy. I am impressed. I noticed that after I left a comment saying that a gardener said the 6 cut trees left behind looked messy somebody came and took them away! If that was you I am terribly impressed.
Alezandra O., Florence, MA

I have been very impressed with the staff I have interacted with. Each person has been friendly and engaging. This includes the staff you have answering phones in your office. Each time I have called they have been so friendly and supportive. This type of customer service is especially important to me. Additionally, the attention to detail on the job site and the condition my property has been left in has been exceptional. I have also been impressed with the level of communication I have received from you. If I call and have a question or need a call back, each time the office staff have told me that someone would be back in touch that day and each time they were. Again, for me, these are important qualities that all businesses do not share but has been great to experience from you.
Chris C., South Hadley, MA

We rely on people like Jeff to help us fix our tree problems. We are always pleased with the impeccable work done here.
Ann W., Whatley, MA

We were delighted with the work done by the Barlett staff. Jeff was on sight to oversee that the work we requested was done to our satisfaction. He and his staff are definitely experts in their field and the results show it.
Christine B., Hatfield, MA

Jeff was an excellent person to work with and I highly recommend him. He was very knowledgable which I found useful. The tree cutting guys were great too.
Bruce R., Greenfield, MA

Great job, Colin, Dimitri, and Adam worked safe, efficient, and very well together. Jeff was flexable as I changed my mind more than once. The Bartlett staff is great. Thanks.
Mark M., Haydenville, MA

Always pleasant, helpful, flexible, knowledgeable, and trustworthy. Jeff has been fun to work with as we solve problems together. If he does not know the answer to something, he likes to research answers and learn.
Mary F., Whately, MA

Jeffrey LaCoy was knowledgeable, professional, and thorough threw the steps I needed to take with my Maple tree. The guys that came out to do the job were also methodical, knowledgeable, and knew what they needed to do. This is the first time ever since owning my house, having a company come in do a job, I felt I was in the best hands ever. The whole crew was professional and respectful.
Chris B., Greenfield, MA

My husband and I are so pleased and impressed with Jeff LaCoy and his crew. Their vision for the pruning of two very large Oaks transformed our property. We are very excited to know that we can rely on their expertise. Could not be happier.
Judi P., Leverett, MA

I miss Kevin but it was great to meet Jeffrey. Jeffrey worked with us on what needed to be done and was helpful on pricing. The crew members who came to work were friendly, professional, and cleaned everything up at the end. Our trees have never looked as great. Honestly. Thank you Jeff.
Eileen P., Goshen, MA