What Our Customers Are Saying About Wesley Des Roches
Wesley Des Roches is fantastic to work with, he is easy to talk to and he clearly explains what needs to be done to care for our large trees. The crew who worked at our house are all courteous and professional. End results our large Cedars and Redwoods are healthy and we are very happy with Bartlett Tree Service. Nicky in the office gets back to me quickly whenever I have needed her assistance for our account.
Leland C., Berkeley, CA
Your entire crew were patient, attentive, courteous, efficient, and effective. Another job well done.
Ellen W., Lafayette, CA
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Wesley was very helpful in providing advice and coordinating our extensive tree service. Wesley was very knowledgeable and provided a detailed service plan. The other crew members were professional, followed safety protocols, and were polite. We appreciated that they delivered our chips and logs to our farm property and left our home property clean and neat after their work.
Kent T., Pinole, CA
Wesley was fantastic. Great communication, flexibility, and professionalism. His crew did a great job. Our trees look trimmed and healthy. We are really happy with their work.
Sarah P., Piedmont, CA
Although I had other comparable estimates, I choose Bartlett because of Wesley Des Roches, the arborist representative. He came when scheduled, was personable and informative. He took the time to explain what the crew would be doing and why and then was at my home early on the scheduled day to talk with them. The crew also worked hard, cleaned up beautifully, and finished in a timely manner. The trees were trimmed professionally and I feel safer with the thinning of he branches and with less weight on them.
Katie, W., Concord CA
The crew were very respectful of my property. I forgot to move some empty planters so one of them did it and put them back in the correct order. They also informed me when they would be done. My other neighbor was so impressed he told his parents about the service, while the neighbor immediately next to me used your services and seems happy. Wes is truly dedicated to his work and cares. While showing him the work I needed done he stopped at a sick tree, I had no idea anything was wrong with the tree. I learn something from him every time he visits.
Amanda L., San Leandro, CA
I very much appreciate the communication and perseverance during the pandemic caused interruptions. The tree removal process was interrupted a number of times due to restrictions by government agencies. James Riddle was very good at keeping us informed about changes to project timing.
Dave W., Walnut Creek
I very much appreciate the communication and perseverance during the pandemic. The tree removal process was interrupted a number of times due to restrictions by government agencies. James Riddle was very good at keeping us informed about changes to project timing.
Dave, W., Walnut Creek, CA
Out of curiosity I looked it up in my records and discovered that Bartlett has been taking care of my Modesto Ash tree since 1997. There is a wonderful consistency with the excellent service I have received through the years. Nicki is always pleasant with answering the phone and taking my payment. Wesley is always prompt when coming to look at the tree, discussing with me what needs to be done and giving me an estimate. I can only commend Bartlett for having such an outstanding crew leader as Ryan Lee. He has been the lead with pruning my tree for the last several years and is always courteous not only to me, but to the other members of the crew. He has a wonderful eye for exactly what needs to be pruned to maintain the tree's beauty and integrity. It always amazes me how the crew can do the pruning without damaging any of the plants under the tree and my yard is always spotless when the job is finished. I look forward to working with everyone again next year.
Susan P., Pleasant Hill, CA
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Bartlett Team was excellent. Thank you for the great work you have done at my home for so many years. My Fruit trees are all doing great. I have so many peaches coming in again this year. The apples, pears, figs are coming in beautifully as well. All of my roses and flowers are healthy and beautiful. Thank you for taking such good care of all my trees and shrubs.
Barbara C., Oakland, CA
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Wes is very professional and knowledgeable. He was great to work with.
Jan E., Alameda, CA
Really appreciate that Wes acts as if the trees were his own. His guidance has helped restore our Oaks to much healthier conditions. The crew who did our recent pruning was amazing. Clearly very knowledgeable and capable. Always an excellent interaction with everyone at Bartlett.
Billie H., California, CA
Wesley DesRoches always does a great job. This time around, I was not home to meet the crew.
Lisa, C., Concord, CA
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Wes was by for a second consultation about spraying my Monterey Pines. He was absolutely great. Very careful evaluation and balanced advice. I feel fortunate to get his expert input.
Elsa, H., Orinda, CA
The arborist and crew did a great job. They arrived in a timely fashion, listened to what my husband and I had to say, and did an excellent job on our two Oak Trees. We are very happy with the service we received.
Laurel C ., Clayton, CA
James was on-time, knowledgeable and did a great job. He removed all the cut branches and left the yard nice and clean.
Rachel K., Danville, CA
Every contact throughout the process was professional and courteous. Thank you for all you have done for us over the years. The end-result is always perfect.
Mary G., Antioch, CA
Fabulous service, from Wesley, who came to bid on the job, to the office personnel, to the workmen. Wonderful, friendly, cordial and conscientious service. Had three big trees trimmed today. Workmen were punctual, pleasant, and cleaned up all the mess created by the pruning. They were here about five hours for this big job. While they were here Wesley stopped by to make sure everything was going smoothly. I have used other tree companies over the past ten years. This one beats them all in terms of responsiveness, plus the job they did was great. Got the name of this company from a friend, and have now recommended this company to another friend who will be utilizing their service this next month.
Susan A., Benicia, CA
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