Walnut Creek Tree Service Testimonials

Excellent, professional, and responsive service. I am very satisfied with the recommendations for maintaining the health of my Redwood trees.
Jim, B.

Everything was superior service from the beginning to the end of the process. James did an excellent job evaluating the work that needed to be done and explaining every branch that needed to be cut back and exactly where that would happen and why. His clear and exacting explanation gave me a clear vision of what the trees would look like after completion of the work. The job was done perfectly and exactly as he had explained it. Done to perfection. The entire team of workers were fabulous. They were all extremely thoughtful, courteous, and professional. I can not rate them high enough. They did the work very carefully and protected anything that might be in the way. The cleanup was so perfect that not even an extra leaf was left on the ground. They even skimmed my pool to remove leaves that had fallen. I just can not remember when I have had such polite and thorough workers at my house.
Millicent M.

James Riddle is always professional, courteous, and on time. His knowledge as an arborist is very helpful and informative.
Fred and Chris

The Bartlett arborist, James Riddle, was exceptional, and he provided excellent technical support to the project. He was always eager to respond to our questions concerning the tree. The crew members were also excellent. They were very careful of surrounding structures during a removal that was considered difficult due to the tightness of the space. I will refer Bartlett to other individuals who ask me for a recommended tree company.
Melvin O.

I very much appreciate the communication and perseverance during the pandemic caused interruptions. The tree removal process was interrupted a number of times due to restrictions by government agencies. James Riddle was very good at keeping us informed about changes to project timing.
Dave W.

I very much appreciate the communication and perseverance during the pandemic. The tree removal process was interrupted a number of times due to restrictions by government agencies. James Riddle was very good at keeping us informed about changes to project timing.
Dave, W.

Your representative, James Riddle was wonderful. He took time to explain his concerns to me, pointing out issues with each potential part of the pruning. He answered all my questions and concerns. Excellent service.
Elizabeth H.

Thank you Barlett Tree and James Riddle. We have a large, corner lot with multiple mature trees and a professionally landscaped yard in both front and back. We take extreme pride in assuring our property always looks top notch. James met with us and knew about each tree, best time to trim them, and gave us a bid which we thought was reasonable. They put us on the calendar for three weeks out but came the next week as one tree had to be cut back to the Walnut Creek standards as a couple branches had grown to the sidewalk. Today they showed up as promised, four different men on site. Very organized, some did the trimming while others assisted in picking up the trimmings and removing them. Our home was left spotless, the trees were perfectly trimmed, thinned out, and shaped. I am a local realtor and will recommend them to all of my clients and anyone I know. Top notch company, very professional.
Mark L.

Everything went well with our tree service. Thanks for giving us a fair price with great service. I will keep you in mind for the future.
Pat D.

Thank you Nicky. I honestly do not know what I would do without you.
Jan B.

James was extremely knowledgeable and took the time to educate me regarding the trees on my property. The tree removal members were on time and polite and left my property tidy. I hired Bartlett based on a neighbors recommendation and would definitely hire them again.
Jacqueline C.

James was extremely knowledgeable and took the time to educate me regarding the trees on my property. The crew members were on time and polite and left my property nice and tidy. I hired Bartlett based on a neighbors recommendation and would definitely hire them again.
Jacqueline, C.

James was extremely knowledgeable and took the time to educate me regarding the trees on my property. The tree removal members were on time, polite, and left my property nice and tidy. I hired Bartlett based on a neighbors recommendation and would definitely hire them again.
Jacqueline, C.

Bartlett always shows up on time and finishes the job well. We really appreciate the expert advise of James Riddle.
Carol, K.

Bartlett always shows up on time and finishes the job well. We really appreciate the expert advise of Arborist James Riddle.
Carol K.

The crew was wonderful, they did such a great job. I can not thank James enough.
Sylvia D.

James Riddle is very knowledgable about trees. His guidance was invaluable to someone on a budget but also committed to the trees health. He was able to help prioritize my needs and develop a list of next steps. He is very personable and was proactive in resolving potential property line issues to my satisfaction.
Bonny G.

James Riddle, our Bartlett arborist has been amazing. We called him at 8:30am on a stormy Sunday to report our large old Modesto Ash had fallen. He was at our house within 30 minutes. They secured the tree, as it was leaning against another large tree, and were back at 7:45 am Monday morning to begin the removal. They finished by noon on Tuesday, and were an amazing crew! I will definitely recommend Bartlett to family and friends when they are in need. Thank you.
Carol K.

Tony De Mola and James Riddle did a very professional job in their initial review of our needs. James carried that forward with a prompt and thorough written proposal for an initial project as well as management of agreed activities to a successful conclusion. It has been a pleasure to work with them as well as the staff and sub-contractor that handled the tree cutting and stump removal.
Charlie K.

James was knowledgeable, friendly, and prompt. Would absolutely recommend him and his crew!
Linda W.

The Bartett staff were very professional and the crew was very knowledgeable and informative about their assigned job. The crew were friendly, approachable , and open to my questions and willingly answered them when asked. They were very professional and highly competent with their work. We were very pleased to see such professionalism and communication amongst the crew and our arborist representative. James Riddle, our representative made my decision to hire your company very easy . James was very receptive to my requests and his professional approach to what was needed for our property was comforting and not over whelming ( as a first time home owner and new to the whole concept of owning trees, it can be overwhelming and confusing). James was very communicative about what the job entailed and what I can do and also be aware of for the future. Bartlett was highly recommended to me by a friend and I have to say I will and already have passed on your companies name and also James name. I will need Bartlett Tree Experts help in the future and will not hesitate to hire your company again. Thanks for a great job!
Kim L.

Tim's very attentive; takes time to explain and answer questions; good customer focus and representative of the firm. Actually, he's the main reason why I've stayed with you over the years as I feel he can take care of whatever comes up at my property. The crew that worked on last job was very good; they did everything exactly how requested and even raked leaves in the backyard. They went above and beyond; much appreciate the good service.
Ron

Bartlett has been our tree service for 20+ years. Tim is a great addition...knowledgeable and makes his observations clear to a non-tree person. He follows up promptly. The crew has always cleaned well, moved pet water bowls when spraying, and remember to close gates.
Terry L.