Always great. Knocked on the door to let us know they had arrived and what they were here to do. They were polite and then got on with the job at hand. Communication with Trent early each year to quote, arrange services, his availability for viewing and questions, concerns, and knowledge are very much appreciated. Dealing with the same people each year for all the services, who know us, the trees, and the property, is also great.
Mike M., Victoria, BC
View all testimonials for Victoria, BC
Trent, the arborist, came at the time promised and carefully explained what the job would entail. He submitted the estimate when he said he would. He is friendly and returns follow-up calls quickly to make the whole process comfortable for the customer. Trent is an excellent representative for Bartlett. The crew came on time, explained the process of removing the trees. They were very efficient, quick, and careful. All the crew members were friendly and empathetic. The site cleanup was thorough with hardly any trace that trees had come down.
It seems rare today for companies to deliver on their promises. Bartlett is the exception. Bartlett provided professional and friendly service on time and on price. We will definitely use Bartlett in the future.
Gordon M., Victoria, BC
The crew worked efficiently, there was no standing around, when the climber needed men on the ground, the pruning fellows came over, did what was needed, and went back to their work. The pruning was excellent, considering the poor condition of the fruit trees. At several trees, the climbers could use neither spurs nor ladders, and hoisted themselves up, and did the work safely. At no time was there any concern about the safety of their work habits. They have a very good instinct for pruning and there is no looking and head-scratching and it got done quickly. They are extremely pleasant young men with no bravado or showing off. I hope Bartlett appreciate what you have got.
Rasmus R., Sooke, BC
We have been with Bartlett for more than fifteen years, mostly from our time living at Bushby St. in Victoria, but for the past three years, here in Mill Bay. At all times the work we have had done by Bartlett has been to the highest professional standards. Moreover, the Advisors and crews personal performances have always been exemplary, especially so when they have had to deal with neighbours of ours who did not have the same appreciation of trees and shrubs that we have. We are also very much aware of Bartlett's community outreach with Garden Clubs here in the Mill Bay region. In summary, we are huge fans of Bartlett and whenever the opportunity arises, which it often does, as many people come to visit our spectacular property we do not hesitate to recommend Bartlett.
Randy B., Mill Bay, BC
