Trent, the arborist, came at the time promised and carefully explained what the job would entail. He submitted the estimate when he said he would. He is friendly and returns follow-up calls quickly to make the whole process comfortable for the customer. Trent is an excellent representative for Bartlett. The crew came on time, explained the process of removing the trees. They were very efficient, quick, and careful. All the crew members were friendly and empathetic. The site cleanup was thorough with hardly any trace that trees had come down.
It seems rare today for companies to deliver on their promises. Bartlett is the exception. Bartlett provided professional and friendly service on time and on price. We will definitely use Bartlett in the future.
Gordon M., Victoria, BC
Well Trent, you must have sent your best crew to do the work here, they were fantastic. They operated as a unit, all doing their own job but then joining the others in doing their jobs. They seemed very intuitive about what we wanted and were fast and efficient. They left the place looking completely different than what it was and we could not have wished for a better result. Please pass along out thoughts to them, they deserve all the praise and credit you can give them.
I will sure recommend them to anyone I know, many many thanks to you and your company.
Chaz S., Victoria, BC
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The crew worked efficiently, there was no standing around, when the climber needed men on the ground, the pruning fellows came over, did what was needed, and went back to their work. The pruning was excellent, considering the poor condition of the fruit trees. At several trees, the climbers could use neither spurs nor ladders, and hoisted themselves up, and did the work safely. At no time was there any concern about the safety of their work habits. They have a very good instinct for pruning and there is no looking and head-scratching and it got done quickly. They are extremely pleasant young men with no bravado or showing off. I hope Bartlett appreciate what you have got.
Rasmus R., Sooke, BC
We have been with Bartlett for more than fifteen years, mostly from our time living at Bushby St. in Victoria, but for the past three years, here in Mill Bay. At all times the work we have had done by Bartlett has been to the highest professional standards. Moreover, the Advisors and crews personal performances have always been exemplary, especially so when they have had to deal with neighbours of ours who did not have the same appreciation of trees and shrubs that we have. We are also very much aware of Bartlett's community outreach with Garden Clubs here in the Mill Bay region. In summary, we are huge fans of Bartlett and whenever the opportunity arises, which it often does, as many people come to visit our spectacular property we do not hesitate to recommend Bartlett.
Randy B., Mill Bay, BC
