Bartlett provides expert tree service in Victoria, BC and this is what our Victoria, BC customers are saying about us! We are proud to offer a wide range of tree services to our customers!
If you are located in the Victoria, BC area, schedule an appointment for a Bartlett Arborist Representative to visit your property.
What Our Victoria, BC Customers Are Saying
Trent, the arborist, came at the time promised and carefully explained what the job would entail. He submitted the estimate when he said he would. He is friendly and returns follow-up calls quickly to make the whole process comfortable for the customer. Trent is an excellent representative for Bartlett. The crew came on time, explained the process of removing the trees. They were very efficient, quick, and careful. All the crew members were friendly and empathetic. The site cleanup was thorough with hardly any trace that trees had come down.
It seems rare today for companies to deliver on their promises. Bartlett is the exception. Bartlett provided professional and friendly service on time and on price. We will definitely use Bartlett in the future.
Whenever we have called on Nathan over the years, he has been professional, knowledgeable, prompt, helpful, and friendly. This time around, Finn and Mike added the same qualities for a first-class experience and result. We would highly recommend all three of these professionals for any tree service...and will certainly call on them again in the future.
My husband and I were both pleased with estimate process and the work done by Bartlett's staff. Trevor Coey gave us a well informed estimate and we appreciated how each part of the work was identified. The fellows who came to do the work were very professional, courteous, and thorough. They did a good job of cleaning up after.
We will definitely hire Bartlett next year to do further work and have and will recommend them to our friends and neighbors.
Well Trent, you must have sent your best crew to do the work here, they were fantastic. They operated as a unit, all doing their own job but then joining the others in doing their jobs. They seemed very intuitive about what we wanted and were fast and efficient. They left the place looking completely different than what it was and we could not have wished for a better result. Please pass along out thoughts to them, they deserve all the praise and credit you can give them.
I will sure recommend them to anyone I know, many many thanks to you and your company.
Trevor is most knowledgeable and realistic about what needs to be done for tree health. He is very personable, and committed to ensuring the work gets organized and completed in a timely fashion. Had a tree removed in the fall and some trimming and the fellows that did the work expedited it efficiently. Tree maintenance this spring has been completed in a very professional manner. Right down to the office staff you have a quality group of employees. My parents always used your company for their trees and to me you are the tree experts so why go anywhere else. Great service, great employees, and very fair pricing for the caliber of the work. Thank you very much.
We have used Bartlett for two large jobs now and they are really truly the best. Their team is courteous and professional through all touch points from booking the job until the team cleans up on site after completing the job. Their prices are competitive and fair and they complete the job with integrity. We always recommend them for anyone who needs help with the trees on their property.
Trevor has been my Bartlett Representative for many years and has always provided a very careful analysis of what needs to be done as we walk through the property. The Bartlett staff that worked on my property this year was extremely capable and efficient. They should be titled The A Team.
From start to finish working with Bartlett was a pleasure. We have tall Cedars surrounding our property that were out of control. In the past we had other companies come who claimed they could do the job only to find out they could not get to the tops. Bartlett had all the proper equipment and did the whole property in about four hours. They were friendly, knowledgeable, and well organized. They left the site cleaner than when they started. I would not hesitate to recommend them and will have them back next year.
Friendly from beginning to end. Did a great job clearing necessary branches and fabulous job cleaning up. Could not have been treated better. Would definitely use you again and would highly recommend to others. From initial call to finished work all staff and workers were friendly and professional.
Everyone I have dealt with at Bartlett has provided extraordinary customer service. I have some pretty high standards and Bartlett has exceeded them in every way. Thank you Nathan.
It was an absolute pleasure to work with you again in our present home. We wanted a minimalist approach to our pruning. Trent and his team were totally respectful and helpful in our quest to support our yard ecosystem, and the wildlife that frequent it. Thank you for a truly excellent customer experience.
All of our dealings with Trent Skaar and Bartlett Trees have been outstanding. Trent is extremely knowledgeable and pleasant to deal with. The two gentlemen who came to do the work were exactly that, gentlemen. They introduced themselves, talked about the plan, did outstanding work, and ensured everything was clean and tidy before they left. They reviewed the work with us after they were done to ensure we were happy and satisfied, which we were. When we received the bill we were quite surprised at how reasonable the price was. It was not nearly as much as we expected it to be. All in all were were extremely satisfied with the process, start to finish, and are happy to now be on their yearly program.
I recently recommended you to a neighbor along with several other "walkers" who inquired as to who did the work on our trees. Much chatting about the much needed improvement of our corner. Many thanks to Mike Evers and the most helpful, pleasant, efficient, and above all cheerful receptionist on the phone. Very pleased with every aspect of the work, especially the expertise in pruning an otherwise unsightly, overcrowded, neglected tree. We will continue to be a link in the chain of recommendation, as you were recommended to us.
Everyone was friendly, helpful, professional, and most importantly skilled. The crew understood what needed to be done and clearly thought about where they were cutting as they shaped the trees and shrubs in question. They worked together as a group when it came to identifying exactly where a certain cut needed to happen. They were efficient with their time but did not rush in getting the shrubs cut properly. Everything was cleaned up when they were finished. I was very nervous about the trimming as the shrubs were major features of the property. I was most pleased.
Mike was so helpful. I appreciate his knowledge of the canopy and how to deal with the one in our backyard. He is efficient and the team followed through as they said they would. Jess-C stands out in me as a passionate arborist. I appreciated his dedication to trees and the natural habitat of Victoria. I also appreciated his leadership and management of his teammates. The gentlemen in the trees, Ross and Luke, both demonstrate clear talent and strong knowledge of their subject. I look forward to working with Bartlett again. We are new to Oak Bay and will certainly recommend Bartlett.
It was a pleasure to work with the Bartlett team. Their experience provided me with the answers to the questions that needed answering and that ultimately left me with the confidence to move forward with the work that just had to be completed in order to maintain a safe living environment for my family. Living in a home surrounded by large trees is a blessing, but they can be scary to watch in a wind storm. The guys from Bartlett looked after more than the trees, they gave me and my family peace of mind. Thanks for being there when we needed you.
My wife and I wish to offer our sincere thanks and compliments to your crew for the outstanding job they did in removing our large Cedar from the very rear of our property. That day's weather was some of the wettest that Victoria has seen this season and your crew members worked so hard through it all with such positive attitudes. We were particularly impressed with your lead-hand and tree faller with his professionalism, wonderful demeanor, and the expertise in how he carried out his task. More kudos go to Nathan Franklyn for putting this job together for us. His quote was competitive and reasonable and with full transparency, no hidden charges which was really appreciated. All in all a very positive experience with Bartlett. We will recommend your service to our friends and acquaintances. We look forward to using your services again should the need arise. Warm regards for a Very Merry Christmas.
Wayne and Diane T.
The crew was courteous and hard working. We discussed the pruning and they did an excellent job, pruning the branches of trees that we had planted over thirty years ago. We had not pruned the trees during that period of time and they were much in need of a trim. Now our yard has more light and still retains privacy from buildings. The office staff, estimator, and the crew were courteous, friendly, and professional. We are very pleased with the work that was done in our yard and will gladly recommend Bartlett to our friends.
Anne Marie D.
The Bartlett Arborist Representative and his crew were top-shelf, top-notch, and top-dog. I would recommend this Bartlett team to all of my friends and family.
Mike Evers has been tremendously helpful over the years, at two different properties. His recommendations are always highly appreciated, and we trust him completely regarding the health of our trees. Every single person we have interacted with at Bartlett has been prompt, knowledgeable, courteous, tidy, and efficient. Whenever a crew or individual comes to prune or do other work in our yard, they leave everything so tidy one would never know they have been here. I could not recommend Bartlett highly enough, and do so at every opportunity.
Mike Evers responded right away, came over to view the situation, and give us a quote. The work was scheduled in a very timely fashion. Mike answered all our questions and was very knowledgeable and professional. The workers were all hard working, courteous, efficient, and we were very impressed with their work ethic and their quality of service. We would absolutely call upon this company again for future work and could not be happier with the quality service.
A big thank you to Trent who dealt with the pruning of my Japanese Maple immediately. I have had carpenter ants, and the tree needed to be pruned away from my house. He maintained the shape but now there are no leaves or limbs touching my house. I am very happy with the results. A couple of days later, the crew arrived and pruned the remainder of trees that I had specified. Fast, efficient, and friendly service all around, including the gals in the office who were not only supportive of my needs, but were very efficient and friendly. It was very nice to talk to them both. I have recommended Bartlett to many of my friends, but none require your service at the moment. I am sure they will keep you in mind for any future needs.
I very much appreciated Mike's advice on the trees and pruning. The three fellows who completed the work were very courteous, professional, and fun. The pruning was exactly as I wanted and the cleanup excellent. The trees are doing very well. Will be touch again when necessary and will share your name to friends.
Mike Evers responded right away and came over to view the situation and give us a quote. The work was scheduled in a very timely fashion. Mike answered all our questions and was very knowledgeable and professional. The workers were all hard working, courteous, efficient, and we were very impressed with the work and quality of service. I would highly recommend Bartlett. We would absolutely call upon them again for future work and could not be happier with the quality service.
We are very satisfied with the professional work performed by all Bartlett Staff. They are very knowledgable, efficient, and friendly. Answers of concerns and issues were provided immediately.
The Bartlett crew was personable, reliable, and knowledgeable. They arrived when they said they would, do professional work, and leave the property tidy. Excellelnt value for money.
Mike Evers is an excellent representative for Bartlett. He has been our advisor for tree services at our property in Victoria for fifteen years, and has provided in-depth guidance and expertise for the maintenance and upkeep. We have been very satisfied with the teams who come to do the work. They have always been professional and easy to work with.
The crew did a fantastic job. They were thorough, courteous, and cleaned up everything they had trimmed before they left. I will definitely use your services again.
Our Oaks have never looked better. It has been three years and the caterpillars have been reduced to a few, unlike the steady stream we were experiencing. The canopy has come back and the leaves are looking bright green, well formed, and very healthy. the difference between what the trees looked like three years ago and how they look now is astonishing.
Bartlett has now done several large jobs for us and they have always met or exceeded our expectations. The staff is highly skilled, sensitive to the surrounding garden areas, very polite, and personable.
Ethan and the rest of the crew were amazing and did a fantastic job at our house. They got a huge amount of work done while they were there. They cleaned up and put things back in place and left our yard neat and tidy. They worked like a well-oiled machine. They were impressive to watch.
Ethan and the rest of the crew were amazing, they did a fantastic job at our house.
They got a huge amount of work done. They cleaned up and put things back in place, left our house and yard neat and tidy. I don't know how they do that stuff, climbing the tall trees and working away at dizzying heights, but they worked like a well-oiled machine. They were impressive to watch.
From the first time that I met Trevor I felt confident in the advice that I received. He stayed within budget, established a great plan, was polite, professional, and respectful. I knew at all times what to expect and on the day of the service the work was both exceptional and the site left remarkably clean. This was my first time using Bartlett and I have already recommended them to others.
When I called Bartlett and explained the problem, the receptionist went out of her way to arrange a speedy response. The next morning, an arborist, Ross, arrived and diagnosed the problem with our pear tree. Ross was knowledgeable, pleasant, agile, and effective. He set to work and remedied the problem quickly. Ross is an excellent representative for Bartlett and I would have him back any time.
I want to commend your guys for a job well done, they were so nice, did a great job, and were incredibly efficient. The hedge looks great and the tidy up job was super. You are lucky to have such good guys working for the company. I want to thank you also for your great customer service.
New online payment! I'm all set up online now and so I was able to see what was owing and have paid all the invoices outstanding to date. Thanks!
Trevor, wow, I wanted to send another thanks, you have a perfect vision! We love the yard now from our windows, your guys were fabulous on an amazing job and a surprising cleanup! Jeff also was pleased and he also commented on the crew being a nice group. I guess it goes from your office all the way down the line! We will be sure to pass on Bartlett whenever we can! Thank all the staff for us; you guys rock!
Jeff and Heidi K.
Just a very big thanks for having taken care of our limb-down problem. As usual you really do take care of business. Very best.