Tom McCarthy was very helpful in suggesting what should be done. I did not feel like he was trying to sell me a bill of goods but rather was looking out for the health and well being of my trees. The job was well done by friendly and professional staff and everything was cleaned up when finished. I hope to have an evaluation at my home in the near future.
Johnathan B., Bryn Mawr, PA
Professional and clean. Very nice job.
Michael K., Springfield, PA
Tom was great. Service was quick and neat. Apple Tree looks beautiful. I may have cut it down it looked so bad.
Howard P., Ardmore, PA
Tom was cordial and professional. I trusted him.
Randy L, Ardmore, PA
Everything from meeting with arborist to cleanup was professional, courteous, informative, and service was preformed as contracted. Great job and pleasant to work with.
Mary K., Garrett Hill, PA
One of my trees came down in a storm. My arborist came to assess the damage shortly after I called. Within a few hours the tree was removed by Bartlett. I greatly appreciate the quick response and the kind and respectful way that I was treated by all staff. Thanks very much.
Susan W., Havertown, PA
Tom McCarthy was very helpful in explaining what to expect. He contacted us immediately when he was appraised of a problem with the planned work, namely that the tree was rotten. He could not safely or appropriately prune the dead wood, it was at risk of falling, and needed to be removed.
Grace G., Ardmore, PA
My Red Maple tree was trimmed to perfection, no longer hitting the house and now symmetrical.
Janice K., Villanova, PA
Tom, your crew did a great job on my trees. Especially getting that big Pine and Sugar Maple trimmed. The neighbors were admiring it yesterday.
Cynthia M., Ardmore, PA
I very much appreciate the professionalism of your company. Your office staff quickly scheduled an appointment that worked for me. Tom arrived on time, was knowledgeable, and friendly. He took the time to diagnose and explain the problem and to answer all my questions. The tech crew who spoke with me before performing the service was polite and friendly.
Janet K., Springfield, PA
Great Job at our house on several occasions over the years. Experienced and knowledgeable staff who explain things understandably, then proceed with the job, and do what they say they will do. Pleasure doing business with you.
Pat M., Havertown, PA
I wanted to thank you for all your help in March 2018 after the first Nor'easter which resulted in four trees falling on my house and property. All your professionalism helped me during an extremely anxious time. Thanks Tom for your prompt response and coming the next day at 6:15 am to see the destruction. And then scheduling me in as you could. Matt thanks for preparing the work site for the crane and paying attention to avoiding damage to my concrete walkway where the crane rested. Lou and Jason, thank you for introducing yourselves when you came to devise a plan of action for the tree work. I could see that you thought it out well. The plan was well executed, and more importantly, safely executed.
Denise S., Ardmore, PA
The crew did a great job on whatever the task at hand was.
Roberta K., Bryn Mawr, PA
The crew was very helpful, even removing large tree mushrooms from the Pin Oak and explaining how they were formed. One fellow even remembered being here before. The workmen very carefully prepared the site around the truck so no one could get hurt.
Rose G., Springfield, PA
All of our Bartlett contacts have been helpful and efficient in the case of our storm-downed tree. Our concerns seem important to you, and we appreciate your service.
Nancy M., Springfield, PA
My representative, Tom McCarthy responded right away after the storm, assessed the damage and what needed to be done, and got the crew scheduled quickly. He is always knowledgeable, courteous, and dependable, and is the epitome of Bartlett professionalism.
Robert W., Havertown, PA
Thanks for your excellent service. It is a pleasure dealing with your company and your workers.
Rose G., Springfield, PA
Tom was such a big help and very professional. Lou and Jeff worked so hard and efficiently. Not a leaf was left on the ground. They made suggestions to treat my tree to save it. They realized how important my tree is to me. Thank you for putting my mind at ease.
Pam C., Drexel Hill, PA
The guys did a tremendous job on Friday. They’re very professional, efficient, and speedy. We are impressed! Many thanks!
Julie B., Havertown, PA
Thank you for your email communications regarding removal of our tree in Havertown. It was helpful in the process of working this all out. I also would like to compliment Tom McCarthy for his professional service. He clearly explained the issues with our 100 year old tree which was damaged in a storm. He mapped out what would be needed to take it down and remove. Tom worked out the details and kept me informed along the way. He was sensitive to my concerns and found a way to get the job done safely to all (workers and property). It gave me and the neighbors great peace of mind especially since I was on vacation that week. This was a tree loved by the family. Tom understood that. My sister also lives in Havertown and is going to need some tree work done. She has already asked me how things went and asked for Tom's info. I will be sharing Bartlett Tree Experts and, in particular, Tom's name with the neighbors.
Mena D., Havertown, PA
A belated thank you for sending your crew out for storm cleanup and pruning on Wednesday afternoon. I am pleased with the results, especially the corrective pruning to the sloppy hacks to the Red Maple performed by Asplundh. The new look will take time to get used to but I trust the trees remain healthy enough for a good recovery. Thanks again for a clean, professional performance by the crew.
John M., Havertown, PA
I just wanted to thank you and your team for your effort yesterday. I appreciate the immediacy and seriousness with which you handled the situation. Everything with the insurance company has gone well and thankfully it appears the damage to the home was fairly minimal for such a large tree. We will send along payment for the job once the invoice is received and will certainly recommend your services to others.
Christian B., Havertown, PA
We have always found the Bartlett staff members to be extremely competent and professional, especially Tom McCarthy, our arborist representative.
Michael K., Havertown, PA
Representative and crew were top notch!
Suzanne K., Springfield, PA
The tulip poplar work looks very good. Your crew must spend more time cleaning up than they do climbing. Nice clean work site. Thanks.
Dan L., Springfield, PA
Tom was very helpful and professional with his advice. The technician who did the injection was also very professional and friendly.
Rick S., Springfield, PA
I will recommend you highly! It was a pleasure working with you.
Melissa S., Bryn Mawr, PA
Tom and the crew were very respectful and did a great job!
Jane K., Havertown, PA
Tom is courteous and informative. If he could tell the future and know my tree will survive, he'd be Aces.
Tom Z., Broomall, PA
Very pleased with Tom McCarthy's attention regarding our property!
Edward B., Bryn Mawr, PA
The work on the trees looks wonderful! Needless to say, we were thrilled to see the limbs removed, the Japanese maple cleaned up, and the arborvitae removed. Thank you so much for your speedy and efficient service. We'd be happy to recommend your company to our friends and colleagues.
Joan A., Havertown, PA
You are the finest tree service in the country and when I own a home again you for sure will be my first choice. Thank you for years of excellent service.
Vickie M., Havertown, PA
