Thank you for your email communications regarding removal of our tree in Havertown. It was helpful in the process of working this all out. I also would like to compliment Tom McCarthy for his professional service. He clearly explained the issues with our 100 year old tree which was damaged in a storm. He mapped out what would be needed to take it down and remove. Tom worked out the details and kept me informed along the way. He was sensitive to my concerns and found a way to get the job done safely to all (workers and property). It gave me and the neighbors great peace of mind especially since I was on vacation that week. This was a tree loved by the family. Tom understood that. My sister also lives in Havertown and is going to need some tree work done. She has already asked me how things went and asked for Tom's info. I will be sharing Bartlett Tree Experts and, in particular, Tom's name with the neighbors. Mena D., Havertown, PA

A belated thank you for sending your crew out for storm cleanup and pruning on Wednesday afternoon. I am pleased with the results, especially the corrective pruning to the sloppy hacks to the Red Maple performed by Asplundh. The new look will take time to get used to but I trust the trees remain healthy enough for a good recovery. Thanks again for a clean, professional performance by the crew. John M., Havertown, PA

I just wanted to thank you and your team for your effort yesterday. I appreciate the immediacy and seriousness with which you handled the situation. Everything with the insurance company has gone well and thankfully it appears the damage to the home was fairly minimal for such a large tree. We will send along payment for the job once the invoice is received and will certainly recommend your services to others. Christian B., Havertown, PA