Tom McCarthy, Local Manager & Arborist Representative

As always, Tom did a great job. He is responsive and very knowledgeable. The crew was also great. They were very friendly and courteous and did a fantastic job. The landscaping never looked better. Many thanks.
Pam L., Chesterbrook, PA

The best.
Jack M., Bryn Mawr, PA

Mitch and his crew were excellent. Very knowledgeable and professional. Thank you.
Farida A., Ardmore, PA

All are friendly, take the time to introduce themselves, explain what is happening at their visit. Friendly to our dog, too.
Joyce P., Wayne, PA

Everyone we were in contact with were professional and courteous.
Jo-Una V., Bryn Mawr, PA

Excellent work. Thank you. Tom McCarthy, my Bartlett Arborist, is very responsive and a great resource. The crew members, Brendan and others were very respectful and did excellent work. Thank you.
Beth H., Bryn Mawr, PA

It was a perfect weather day for your team. I am very happy with the team. Tom McCarthy is a great Arborist Representative, helpful, professional, always pleasant working with him. The crew members worked well together, and I was impressed with how they had to tackle our tree problems here. I have used Bartlett for many tree problems and have always admired how they can point out problems I had not seen. We had to lose a huge Oak tree many years ago, double trunk, cabled together. Bartlett checked with a probe to check if it was turning black in the interior to see how healthy it was. It was not, It needed to come down to prevent any damage to our house or the one opposite ours. It was truly an event, road had to be blocked off temporarily. A crane was brought here. The crew worked so well together, there was a lot of climbing, trunks being cut in sections and lowered safely. It was a spectacle for our street. But it was like a well practiced ballet. My husband and I were very impressed. Thus, we continue to use Bartlett for our tree work.
Patrick L., Ardmore, PA

Always do great work. Tom and Sabatino are awesome. We appreciate the friendship we have developed. Looking forward to many years of working together.
Joe M., Haverford, PA

No suggestion for improvement. Great service. Tom McCarthy was friendly, helpful, prompt, and wonderful. Crew was also polite, competent, and quick. Thanks.
Patsy K., Ardmore, PA

Everything was handled perfectly. We absolutely love Tom McCarthy and the professional service he provides. We trust Tom to help us make the best decisions with our tree care. Compliments to James, Brendan, and Liam who were careful, considerate, and very friendly. We literally have no worries or concerns when Bartlett crews are working on our property.
Lauren B., Wayne, PA

Tom was excellent and very informative. The crew members were great.
Danielle C., Wayne, PA

I commend the workers for efficiency. They worked Like a well oiled machine. Thanks.
David M., Bryn Mawr, PA

The fellow was a gentleman even given my husband's questioning what was being done and why are we spending so much money. I asked the fellow to forgive my 87 yr old husband who can be cantankerous and....forgetful.
Nick F., Haverford, PA

Nice fellow. So good to know our Japanese Maple is being cared for so well.
Bernadette D., Villanova, PA

Highly experienced and excellent service. Thank you.
Mark M., Bryn Mawr, PA

Completely professional, friendly, and skilled.
Phil R., Bryn Mawr, PA

Special kudos to the tech. He is courteous, professional, willing to share his knowledge, responsive, and a great representative of your company.
Alan L., Haverford, PA

Tom is superb. Highly responsive and always helpful.
Phil R., Bryn Mawr, PA

Tom is great. I have enjoyed working with him immensely. Happy to have him on my team when I need his expert opinion and customer service.
Linda G., Wayne, PA

The job was done well. Courteous and competent.
George E, Villanova, PA

Staff is always friendly, and Tom is always very responsive.
Bill L., Villanova, PA

Excellent, responsive, polite staff. James and Tom are great.
Linda G., Bryn Mawr, PA

Just wanted to thank you for your attention you and your team gave to my property. I am so pleased when I look at my yard and now know that my Beech tree will be healthy as well. Hope you and your family have a wonderful fall and know that I have recommended you to my friends and family.
Jean C., Springfield, PA

Crew on site was great.
Tim C., Havertown, PA

Everyone on this project is to be commended from the proposal to the finished product. The workmanship and professionalism of everyone on the work crew was outstanding. Result is very impressive.
Carol M., Springfield, PA

We continue to enjoy working with our Bartlett Arborist and crew members. They are always customer oriented and courteous. We enjoy the opportunity to keep in informed about latest findings via e-mails and newsletters from Bartlett. Continually enjoy seeing our trees and plantings treated by Bartlett continue to thrive.
Susan J., Villanova, PA

Thank you again, Tom for taking care of our ongoing arborist issues and for taking care of my parents needs as well.
Shobha S., Wayne, PA

As usual the Bartlett team was excellent. Tom is the best rep in all my years with Bartlett and you have had many great ones.
Gary C., Havertown, PA

Great job. Thank you.
Karen N., Bryn Mawr, PA

Tom was courteous and knowledge. Great demeanor and I felt confident in his assessment. the two man crew were courteous and easy to talk to. no issues at all. They showed up on time and worked in a timely manner and cleaned up the site. Would not hesitate to use Bartlett again.
Elaine R., Broomall, PA

Tom was great to work with and our crew were professional and skilled.
Joanna G., Bryn Mawr, PA

We seriously had the nicest guys over for the work. Top notch experience all the way around.
Matt R., Havertown, PA

Bartlett has been my tree service company for over a decade since I met my first arborist at a Tree Tenders meeting with the PA Horticultural Society. And now I have the pleasure of working with Tom McCarthy who is a most knowledgeable arborist, a true expert. He obviously is in the right industry as a nature lover. I did not encounter your crew this time around but they are always very kind and accommodating. You have saved many of my trees and shrubs from problems I did not even know I had that my well-trained arborist identified and recommended treatment.
Mary Lou R., Springfield, PA

They could not be nicer.
Johnnye B, Wayne, PA

The staff are very knowledgeable and helpful. I highly recommend them. They truly exceeded my expectations.
Al F., Springfield, PA

Excellent service as always.
Rebecca A., Springfield, PA

Tom McCarthy is the best.
Nancy T., Villanova, PA

Tom is very knowledgeable and responsive. The crew did a great job.
Kathy C., Wayne, PA

Job was completed and I called to make payment but was advised that no invoice has been generated yet. Thank you.
Marion D., Broomall, PA

Tom, I want to tell you how happy I am with the tree work done yesterday. The two guys that did the work were wonderful and should be commended. True professionals in every sense. They cleaned to perfection and took excellent care with my trees and with my neighbor.
Gary C., Havertown, PA

Tom McCarthy was very helpful in suggesting what should be done. I did not feel like he was trying to sell me a bill of goods but rather was looking out for the health and well being of my trees. The job was well done by friendly and professional staff and everything was cleaned up when finished. I hope to have an evaluation at my home in the near future.
Johnathan B., Bryn Mawr, PA

Professional and clean. Very nice job.
Michael K., Springfield, PA

Tom was great. Service was quick and neat. Apple Tree looks beautiful. I may have cut it down it looked so bad.
Howard P., Ardmore, PA

Tom was cordial and professional. I trusted him.
Randy L, Ardmore, PA

Everything from meeting with arborist to cleanup was professional, courteous, informative, and service was preformed as contracted. Great job and pleasant to work with.
Mary K., Garrett Hill, PA

One of my trees came down in a storm. My arborist came to assess the damage shortly after I called. Within a few hours the tree was removed by Bartlett. I greatly appreciate the quick response and the kind and respectful way that I was treated by all staff. Thanks very much.
Susan W., Havertown, PA

Tom McCarthy was very helpful in explaining what to expect. He contacted us immediately when he was appraised of a problem with the planned work, namely that the tree was rotten. He could not safely or appropriately prune the dead wood, it was at risk of falling, and needed to be removed.
Grace G., Ardmore, PA

Treatments keep the property looking the best.
Trust of Anna S. M., Villanova, PA

My Red Maple tree was trimmed to perfection, no longer hitting the house and now symmetrical.
Janice K., Villanova, PA

Tom, your crew did a great job on my trees. Especially getting that big Pine and Sugar Maple trimmed. The neighbors were admiring it yesterday.
Cynthia M., Ardmore, PA

I very much appreciate the professionalism of your company. Your office staff quickly scheduled an appointment that worked for me. Tom arrived on time, was knowledgeable, and friendly. He took the time to diagnose and explain the problem and to answer all my questions. The tech crew who spoke with me before performing the service was polite and friendly.
Janet K., Springfield, PA

Great Job at our house on several occasions over the years. Experienced and knowledgeable staff who explain things understandably, then proceed with the job, and do what they say they will do. Pleasure doing business with you.
Pat M., Havertown, PA

I wanted to thank you for all your help in March 2018 after the first Nor'easter which resulted in four trees falling on my house and property. All your professionalism helped me during an extremely anxious time. Thanks Tom for your prompt response and coming the next day at 6:15 am to see the destruction. And then scheduling me in as you could. Matt thanks for preparing the work site for the crane and paying attention to avoiding damage to my concrete walkway where the crane rested. Lou and Jason, thank you for introducing yourselves when you came to devise a plan of action for the tree work. I could see that you thought it out well. The plan was well executed, and more importantly, safely executed.
Denise S., Ardmore, PA

The crew did a great job on whatever the task at hand was.
Roberta K., Bryn Mawr, PA

The crew did a fantastic job, working efficiently. We love that Bartlett people care about trees and give practical advice.
Sandy H., Wayne, PA

The crew was very helpful, even removing large tree mushrooms from the Pin Oak and explaining how they were formed. One fellow even remembered being here before. The workmen very carefully prepared the site around the truck so no one could get hurt.
Rose G., Springfield, PA

All of our Bartlett contacts have been helpful and efficient in the case of our storm-downed tree. Our concerns seem important to you, and we appreciate your service.
Nancy M., Springfield, PA

Tom is the best. Much enjoyed and respected the crew.
Ford C., Bryn Mawr, PA

The March storm introduced me to Bartlett. I called about eight tree companies that day, desperate to have a tree removed that had fallen on my car. From my first call, to the diligent follow-up by Tom, to the rapid, safe, careful tree removal, I could not have been more pleased. Very impressive from start to finish. I have since learned that three of my garden-savvy friends have used Bartlett for years. I will join their ranks of Bartlett customers from now on.
Jill F., Wayne, PA

My representative, Tom McCarthy responded right away after the storm, assessed the damage and what needed to be done, and got the crew scheduled quickly. He is always knowledgeable, courteous, and dependable, and is the epitome of Bartlett professionalism.
Robert W., Havertown, PA

Thanks for your excellent service. It is a pleasure dealing with your company and your workers.
Rose G., Springfield, PA

Tom McCarthy is one of the reasons we do business with Bartlett. He does a great job of conveying his perspective on tree care and maintaining the integrity of the mature trees on our property. We have come to rely on him and trust his judgement. We love the professionalism of your crews.
Laura B., Wayne, PA

Tom McCarthy and the crew were wonderful. They put in a long day for a difficult removal and we were pleased with the result.
Denise M., Wayne, PA

Impressed by their knowledge.
Jenna F., Bryn Mawr, PA

Tom McCarthy takes great care of the trees on my property. He is professional and dedicated to doing what is right for the setting. After the most recent work was completed I had a hard time finding evidence that the crew had been there, that is how neat they are.
Fran H., Wayne, PA

The guys did a tremendous job on Friday. They’re very professional, efficient, and speedy. We are impressed! Many thanks!
Julie B., Havertown, PA

Thank you for your email communications regarding removal of our tree in Havertown. It was helpful in the process of working this all out. I also would like to compliment Tom McCarthy for his professional service. He clearly explained the issues with our 100 year old tree which was damaged in a storm. He mapped out what would be needed to take it down and remove. Tom worked out the details and kept me informed along the way. He was sensitive to my concerns and found a way to get the job done safely to all (workers and property). It gave me and the neighbors great peace of mind especially since I was on vacation that week. This was a tree loved by the family. Tom understood that. My sister also lives in Havertown and is going to need some tree work done. She has already asked me how things went and asked for Tom's info. I will be sharing Bartlett Tree Experts and, in particular, Tom's name with the neighbors.
Mena D., Havertown, PA

A belated thank you for sending your crew out for storm cleanup and pruning on Wednesday afternoon. I am pleased with the results, especially the corrective pruning to the sloppy hacks to the Red Maple performed by Asplundh. The new look will take time to get used to but I trust the trees remain healthy enough for a good recovery. Thanks again for a clean, professional performance by the crew.
John M., Havertown, PA

I just wanted to thank you and your team for your effort yesterday. I appreciate the immediacy and seriousness with which you handled the situation. Everything with the insurance company has gone well and thankfully it appears the damage to the home was fairly minimal for such a large tree. We will send along payment for the job once the invoice is received and will certainly recommend your services to others.
Christian B., Havertown, PA

The staff at Bartlett were some of the nicest, most helpful people that I have worked with at any company. Tom was especially helpful. I would definitely work with Bartlett again.
Laura G., Villanova, PA

Tom is an outstanding asset to Bartlett, providing outstanding recommendations and service.
Rick G., Wayne, PA

We have always found the Bartlett staff members to be extremely competent and professional, especially Tom McCarthy, our arborist representative.
Michael K., Havertown, PA

Representative and crew were top notch!
Suzanne K., Springfield, PA

The tulip poplar work looks very good. Your crew must spend more time cleaning up than they do climbing. Nice clean work site. Thanks.
Dan L., Springfield, PA

Tom was very helpful and professional with his advice. The technician who did the injection was also very professional and friendly.
Rick S., Springfield, PA

I will recommend you highly! It was a pleasure working with you.
Melissa S., Bryn Mawr, PA

Tom and the crew were very respectful and did a great job!
Jane K., Havertown, PA

Tom is courteous and informative. If he could tell the future and know my tree will survive, he'd be Aces.
Tom Z., Broomall, PA

Very pleased with Tom McCarthy's attention regarding our property!
Edward B., Bryn Mawr, PA

The work on the trees looks wonderful! Needless to say, we were thrilled to see the limbs removed, the Japanese maple cleaned up, and the arborvitae removed. Thank you so much for your speedy and efficient service. We'd be happy to recommend your company to our friends and colleagues.
Joan A., Havertown, PA

You are the finest tree service in the country and when I own a home again you for sure will be my first choice. Thank you for years of excellent service.
Vickie M., Havertown, PA