Houston, TX Office Staff
What Our Customers Are Saying About Joe Parrott
Joe and his crew were absolutely outstanding. Joe was knowledgeable and answered all of our questions with great patience. His work crew was courteous, and they managed the job from start to finish with great expertise and care. I was particularly impressed with the coordination between the office and work crew. We live in a world today where customer service does not seem to exist anymore. You schedule people to do a job, and end up having to chase them down to actually show up or even call you back. Bartlett Tree Experts were extremely proactive in their phone calls, emails, job quotes, and overall responsiveness. They listened to our concerns, and took note of our vacation schedule so they could work around it. The office called the day before they came, showed up on time, did a great job, and cleaned up thoroughly afterwards. The work crew was particularly polite and explained the watering schedule required. I cannot begin to say how impressed I was by this company and staff. I will definitely recommend Bartlett Tree Experts to friends and family. I called several tree companies prior to selecting Bartlett. A few never showed up or even called us back. Some just seemed to lack the knowledge and expertise about what was required to take care of out tree issues. We could not be happier with the highly professional and attentive service we received.
Wendy M., Houston, TX
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