From Bartlett's office staff to our arborist and all the other crew members, we receive impeccable, knowledgeable, courteous service, as always. Our neighbor who has his own landscaping and lawn care business even stopped by to compliment the tree pruning on our Live Oak as being particularly well done. I especially appreciate the attention to covid safe practices, without me needing to ask.
Harriet B., Houston, TX
Everyone assigned to handle the job was courteous, friendly, responsive, and so knowledgeable.
Berta M., Houston, TX
Joe and his crew were absolutely outstanding. Joe was knowledgeable and answered all of our questions with great patience. His work crew was courteous, and they managed the job from start to finish with great expertise and care. I was particularly impressed with the coordination between the office and work crew. We live in a world today where customer service does not seem to exist anymore. You schedule people to do a job, and end up having to chase them down to actually show up or even call you back. Bartlett Tree Experts were extremely proactive in their phone calls, emails, job quotes, and overall responsiveness. They listened to our concerns, and took note of our vacation schedule so they could work around it. The office called the day before they came, showed up on time, did a great job, and cleaned up thoroughly afterwards. The work crew was particularly polite and explained the watering schedule required. I cannot begin to say how impressed I was by this company and staff. I will definitely recommend Bartlett Tree Experts to friends and family. I called several tree companies prior to selecting Bartlett. A few never showed up or even called us back. Some just seemed to lack the knowledge and expertise about what was required to take care of out tree issues. We could not be happier with the highly professional and attentive service we received.
Wendy M., Houston, TX
Joe was great to work with, explained the problem with our Magnolia, also the danger of some branches on another tree. All the crew members who came to the house were extremely professional and friendly.
Cindy L., Houston, TX
I was very appreciative of the prompt response. Our tree was very old and huge, and it covered the entire street when it fell. The crew came out right away and cleared the street. The arborist was empathetic, professional, courteous, and very knowledgeable. The crew worked extremely hard and was accommodating of all our needs.
Eileen M., Houston, TX
Joe was responsive, professional, and knowledgeable on all facets of my project. He impressed me with the level of diligence and care in scoping and overseeing the project. Because of the platinum service level Joe provided I have already recommended him and Bartlett to my builder for his other new builds and will recommend Joe and Bartlett for any other tree services needed by family, friends, and colleagues.
Sheila K., Houston, TX
Joe Parrott was extremely friendly and helpful when deciding to remove a dying Bradford Pear from our front yard. Removal was quick and easy, and I will definitely use Bartlett for any future removals or trimming.
Chris G., Houston, TX
