I have never had anything less than a good experience in my communications with anyone from Bartlett. That seems so unusual that it must surely reflect the character of the company. Everyone, by phone, email, or in person, has been helpful, courteous, and kind in routine and stressful situations. I am always glad to see a crew arrive and always feel just as pleased with them when I am thanking them and waving good-bye at the end of the job. I especially appreciate the attention Bartlett pays to safety as tree work is fraught with hazard. The crews are always very professional and never cavalier as they approach the unique challenge of each job. I am happy to say, without reservation, that Josh Darkow embodies the excellence of Bartlett. I first met Bartlett about a decade and a half ago when their crew carefully and safely removed a very tall double-trunked tree that had uprooted during a wind storm and was resting atop my house. I have been a devoted customer ever since, most recently when an out-of-town crew took good care of another giant brought low by high winds. In between these two unplanned events, Bartlett has taken excellent routine care of my cherished trees, from pruning to removal when necessary. In good times and bad, Bartlett is the best. I am grateful to the neighbor who recommended them to me. I now have no hesitation in recommending them to others.
Helen C., Alexandria, VA
I was very impressed with the caring attitude toward my Peach Tree displayed both by the arborist and the crew members, who showed up on time, and did an excellent job.
Alice F., Alexandria, VA
I have never had anything less than a good experience from Bartlett. That seems so unusual that it must surely reflect the character of the company. Everyone, by phone, email, or in person, has been helpful, courteous, and kind in routine and stressful situations. I am always glad to see a crew arrive and always feel just as pleased with them when I am thanking them and waving good-bye at the end of the job. I especially appreciate the attention Bartlett pays to safety. The crews are always very professional and never cavalier as they approach the unique challenge of each job. I am happy to say, without reservation, that Josh Darkow embodies the excellence of Bartlett.
Helen C., Alexandria, VA
Josh was very knowledgable and understanding of my concerns. He and his very polite crew did a first rate job pruning a very large American Elm that had grown too close to an old slate roof. After they completed the job, I have an even more elegantly shaped tree with less potential for damage during a storm.
Betsy M., Alexandria, VA
100% professional and courteous. They went the extra effort to take care of our landscaping and hard scale during a very difficult tree removal and clean up operation. We will use Bartlett Tree Service again and will recommend you to our friends and neighbors.
David C., Alexandria, VA
My husband and I are very pleased with the results of the tree work done by Elio, Miguel, and Ramon. They carried out the detailed instructions per the contract written by our Bartlett representative, Josh Darkow. As the lead foreman, Elio, was excellent to work with because he made sure we understood and agreed with his instructions and he kindly and thoroughly addressed all our questions over the two days of work. So in other words he instilled confidence! All three men were friendly, polite, and most definitely hard working! We also are pleased with the way they removed the debris and left the yard and driveway in good order. I have already made a recommendation to a friend in our area who is considering tree work. I would not do that if I were not a very satisfied customer! Thanks and best regards. Lola B., Alexandria, VA
I have always been impressed by the professionalism of everyone who has come to my home, and think highly of Josh Darkow, who has stopped by on more than one occasion to answer a question or look at my trees and give me his advice free of charge. Nancy P., Alexandria, VA
