My experience with Bartlett was nothing short of delightful. James was extremely pleasant, professional, and patient while being informative, innovative, and flexible. He sent comprehensive estimates to me immediately after our site visits, even coming out twice to our property to ensure we were all clear about the scope of work proposed. He has been both attentive and responsive. Frances was equally pleasant and amenable. The crew was proficient and diligent in performing their work expertly and meticulously, including leaving our property neater and cleaner than they had found it. You could see how well they worked individually and together, and what true professionals and craftsmen they were. They needed to move various lawn items and replaced them in the same locations, they raked leaves that had fallen, they removed all waste materials and left the property looking trim and clean.
General Comments: I was impressed with the professionalism and efficiency of the administration of Bartlett, and the pleasant little touches such as my Thank You card. It has been an enjoyable experience working with the Arborist, Administrative Staff and Crew. The Crew are experienced craftsmen who know their trade and perform beautiful work. I will recommend them highly.
Fran V., Yonkers, NY
The whole team was professional and did an excellent job both in recommending the appropriate action and then executing it.
Joe N. , Tuckahoe, NY
Bartlett tree employees have been very helpful with guiding me on the care of my trees and respond in an appropriate manner. J. Johnson has helped me so much.
Joan O. , Yonkers, NY
James was very informative and explained what needed to be done. The job was done well and I look forward to working with him in the future.
Susan H. , New Rochelle
Jim and staff are the utmost in professionalism, it is my pleasure to be your client.
Chip S. , Bronxville, NY
I can not say enough wonderful things about Jimmy and his team. They worked tirelessly to get the Pine Tree off my house. It took approximately seven hours to complete this tasks while the crew took extreme care to protect my home and many glass windows from any further damage. They left my property in pristine condition. Jimmy's follow through was spectacular. He came back to my home the next day to make sure that I was completely satisfied. I highly recommend Bartlett Tree Experts.
Bari G. , New Rochelle, NY
James Johnson was wonderful. He handled every question and gave us information for our future tree and shrubbery needs. He also gave us much needed insight into the care and nourishment of the trees. We plan to continue to use the company as needed for this and future issues.
Katie S., Pelham Manor, NY
James Johnson is professional, thorough, and wonderful to work with.
Lisa H., Bronxville, NY
The trees are just beautiful treasures and we thank you for your extraordinary expertise for always going the extra mile. The mulch is perfect. The work was so beautifully organized and comprehensive. You are a credit to Bartlett.
Eise G., Bronxville, NY
Very professional company. They return phone calls and keep appointments. James knew exactly what I needed and assured me I need not take off of work. Place was left clean and I could not tell they were even here. If you need trees removed, Mr. Johnson is the man for you. Will recommend your company in the future.
Joseph M., Yonkers, NY
James Johnson is very helpful and knowledgeable. He coordinated the project very well and the crew arrived when scheduled.
Paul S., Yonkers, NY
James Johnson took time to explain what had to be done and brought up other items I did not think of. The workers were also very good and they knew what had to be done and just did it.
Charles G., New Rochelle, NY
Your staff was friendly, professional, and accommodating. It was a pleasure to work with them.
Peter D., Yonkers, NY
