I was very happy with Ben Smith and the crew. True professionals and very courteous. Thanks to Ben and his crew for a job well done.
Mark D, Old Greenwich, CT
Bartlett's staff is consistently excellent in their dependability, knowledge, and completion of the jobs.
Linnea S., Riverside, CT
Ben has been an excellent help to us to figure out our issues and how to go about addressing them and what we most appreciate him always being responsive to our needs and showing up at the house to observe personally to see what is going on The reason why we left our previous providers was exactly for the reason Bartlett has shown to be truly about customer service and delivering good service
Massi A., Greenwich, CT
It was a bit traumatic to have my neighbor’s tree fall on my house during a pandemic, but Ben Smith was at my house within twenty minutes of my initial phone call. He assessed the situation, arranged for the tree to be removed the next day, and made sure everything was done properly. I am very pleased with his quick and expert service.
Charlotte L., Old Greenwich, CT
The Bartlett crew is finishing up with the pruning. They did an excellent job and work very well together as a team.
Linnea S., Riverside,CT
Ben Smith is knowledgeable and efficient. We very much appreciate his expert evaluation of our tree issues. All of his recommendations have been well supported, giving us confidence to move forward and follow his advice for the care of our other trees. Every member of the crews who have worked in our yard have been courteous and professional.
Jan M., Cos Cob, CT
The staff was terrific. They were so intune with what I was looking for. The tree canopy looks untouched even though cables were added, all the dead wood was removed and weight was taken out of the trees over wires. Everything looks beautiful. They were very nice and did a great job cleaning up after all the work was finished. Ben Smith was great and explained everything clearly.
Francia A., Old Greenwich, CT
I have really enjoyed working with Ben Smith. He was very knowledgeable and advised hiring a crane to do the work. Although I initially thought this would be a more expensive way to remove the tree, it ended up being less expensive than other quotes and certainly less traumatic to the surrounding landscape. The Bartlett crew are, nice, professional, very conscientious, and a pleasure to have around.
Kate D., Riverside, CT
Ben Smith is delightful to work with and always meets our needs.
Karen W., Wilton, CT
Between the crane operator and your crew, that massive tree is gone and there is absolutely no damage to the yard or any of the plantings. You were absolutely correct in recommending the crane and I am so pleased with everything. Your crew is so nice, professional, and capable. Thank you so much. I really appreciate everything.
Kate D., Riverside, CT
Ben Smith, similar to his predecessors, is a true professional, and recognizes the importance I place in receiving honest and insightful advice regarding my landscape.
Rich P., Easton, CT
Ben and his crew did a fantastic job without damaging any nearby plantings. They even dug up plantings that were in the way and replanted them when the job was complete. They also cut the wood into fire place length and piled it neatly. We will definitely use Bartlett again.
Kevin F., Wilton, CT
Ben and the Bartlett team were absolutely amazing. Great service, great work, and extremely professional. Would definitely recommend them to other people, In fact, I already have. Keep up the great work.
Lisa T., Riverside, CT
Ben Smith provides superior customer service. He is responsive, knowledgeable, genuinely loves trees, and has a great sense of humor. I have been a Bartlett customer for 33 years and I rank him as my best account representative so far.
Betsy M., Riverside, CT
