What Our Customers Are Saying About Rob Cosgrove
Always helpful, always courteous, and, I feel, all staff always thoroughly knowledgeable and professionally trained.
A. Mitchell, Sevenoaks
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We found both Robert and Zac to be knowledgeable, helpful,
and courteous. The work was carried out efficiently and in a friendly manner. Our whole experience with Bartlett has been first class.
C. Aylott, Beckenham
Work efficiently done, and staff very friendly.
J. Simons, Rotherhithe
Very pleased with the job done and everyone involved.
T. Reeve, Otford
Rob who did the survey and all the crew who did the work were friendly and efficient, gave good advice and were responsive to needs as the work was done.
I. Johnston, Petts Wood
Very knowledgeable. Initial consultation was very good. Bartlett representative and crew arrived promptly. The crew were aware of the job requirements,
Very pleased with the work undertaken. Would recommend.
A.Stevens , Orpington
The crew were great and did a comprehensive, professional job from start to finish including leaving the site clean and tidy. Please pass on my extended thanks to all of them.
C. Denyer, Chislehurst
The firm was very professional at every step from arranging a quote through to clearing up after the work. We will definitely use Bartletts in the future.
L. Brayford, Bromley
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Everyone was polite and friendly It was also a pleasure to have someone answering the phone when I called, as that is quite unusual nowadays. Thank you all.
C. Rodaway, Sundridge
Robert Cosgrove was most helpful and knowledgeable when he first visited the site which involved about seven aging trees, three of which had to be felled, one a lovely horse Chestnut hopefully to be preserved by Bartlett's treatment of the soil around its roots. He clearly loves trees and wants them preserved. After his application to Lewisham Council, he gave helpful advice as to how best meet their conditions and as to the five replacement trees to be planted and as to where they should go. A good professional doing a great job. All the crew members on site were very good, helpful, and polite to a number of concerned Local Residents who came out to speak to them.
H.Dawson , Blackheath
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Punctual and charming at all times. Did the job to my satisfaction and left the garden neat and clean. Always an excellent service.
P. Humphrey, Greenwich
The quotation, actual work performed, and supporting administration was completed very efficiently. The crew on site were very professional and helpful.
Pleasant people to deal with, competent, and
tidy. Knowledgeable people, good to know the expertise is available.
S. Jennings, Sevenoaks
Team very good and helpful and worked very hard despite the weather which was very wet. Very happy with the outcome especially the Silver Birch tree. Thank you.
I was pleased with the care and attention I received from Robert Cosgrove and the two team members.
Mrs. S. M., Orpington, Kent
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The service received from Rob, Zac, and Jason was exemplary. The job was carried out with a minimum of fuss or disruption and all staff was polite, courteous, and very professional.
The finished job was superb and significantly exceeds our expectations. I have even had people knocking on the front door to compliment us on the appearance of the hedge and ask for your details, which I have provided. I will speak to you regarding maintenance of the hedge.
Mr. F. C., Bromley, Kent
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Robert Cosgrove is extremely knowledgeable and reassuring when he visits me. I am very happy that my Oak tree is well cared for under Robert's specialist guidance. I would like to praise the member of your crew that came to apply drench phosphites to my Oak tree. I believe Zac was his name. Zac is an excellent ambassador for your company. I was very impressed not only with his love of trees but also with the very positive and sincere way in which he described the company's ethos and professionalism.
Mr. A. S., Petts Wood, Kent
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Rob and the site team were friendly, professional, and helpful.
Mr. S. W., Chislehurst, Kent
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All of the staff were very courteous and completed the work quickly and cleanly. Robert was excellent in explaining some of the issues our trees were facing and clearly articulated a suitable solution.
Mr. J. S., Sevenoaks, Kent
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I have used your company for many years and hopefully will continue to do so. Robert is always helpful.
Mrs. S.B., Keston, Kent
The arborists worked very hard, hardly stopping and leaving no mess. As usual Rob Cosgrove diagnosed the problem with our Apple Tree and organised the treatment.
Mr. and Mrs. E., Lewisham, London
I am pleased with the work and the staff was pleasant and efficient.
Mrs. J. C., Lee, London
Very helpful in explaining about our trees and the improvements that can be achieved.
Mrs. T., Bexley, Kent
Very happy with Robert Cosgrove, Matt, and his team. Matt is a real asset explaining the tasks, hazards, and the controls for minimum risk.
Mrs. T. G., Dulwich, London
Thank you for sending such a competent team. Hope to meet them again. I would highly recommend Robert Cosgrove. He is an asset to your company.
Mrs. P. M., East Dulwich, London
My sincere thanks and appreciation for the excellent service provided by your company.
You may note from my file that you have undertaken various works for me in recent months and following the prompt survey and detailed quotation provided by Robert Cosgrove, whom I found to be extremely knowledgeable, informative, and very helpful with suggestions meeting my full requirements to confirm instructions to proceed. The execution of works carried out by team members had been nothing short of first class and in a totally professional and courteous manner, assuring the importance of complete client satisfaction, which can sometimes be a rare quality these days. May I reiterate my thanks to Bartletts and should you ever require the need for any referencing, please feel free to contact me.
Mr. M. S., Halstead, Kent
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Very please with the work carried out. We will always have Bartlett look after our trees. Thank you for your reliable service. Robert Cosgrove is very helpful and we trust his recommendations.
Mr N S, Sidcup, Kent
Continued excellence, top man, Rob Cosgrove, many thanks.
M S, Halstead Kent
Our initial session was excellent. Rob was extremely knowledgeable, helpful, polite, and friendly. He gave us good advice. The crew was likewise the same. We await discovering the results of the pest killing spray.
Mrs J V, Maidstone, Kent
Your chaps are very polite and enthusiastic about their work, pleasant to have around, and tidy up well afterwards.
Mrs B L, Ashford, Kent
Job well done. Always pleased.
Celia B, Beckenham, Kent
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Robert Cosgrove was very knowledgable in identifying the problem with my hedge and quick to arrange a time and date to have the treatment carried out. Jason Hodge was the crew member who was very efficient.
S. C., Westerham, Kent
We appreciated your guidance to help save our Cypress trees.
H. A. S., Larkfield, Kent
Well informed and polite staff.
Mr. T., Swanley Kent
Helpful advice, did not try to sell unnecessary work.
Mrs. O., Pettswood, Kent
The tree work was excellent. Robert Cosgrove assessed what needed to be done very well.
Ms. J. M., Sandgate, Kent
Robert Cosgrove was very helpful in answering my questions and providing further advice to helping solve my hedge problems.
Mrs. S. L., Tonbridge, Kent
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Patient and polite.
Mr. P. K., Shoreham, Kent
A job well done with a minimum of fuss!
Mr. G., Chatham, Kent
Robert Cosgrove was very helpful and polite. I will use you in the future.
S. H., Tatsfield, Kent
Everything was done to my satisfaction, left clean and tidy, very pleased with the result.
Mrs C E, Catford, London
A really thorough job was done by your operative, Paul, who could not have been more helpful with his advice and general efficiency. Arborist Representative was very efficient and helpful, a pleasure to have him on the property.
D.J.K., Chipstead, Kent
The whole team was very courteous and helpful and the whole area was left in a good clean state. We are extremely pleased with the work. Arborist representative, Rob was excellent and very informative.
Mr & Mrs M., Northiam, Sussex
Once again, extremely pleased with the service. Cannot fault the guys at all. See you in 12 months time! Service from Rob - excellent and charming!
Mrs P and staff at the gym next door, Charing, Kent
Job well done. The rep was helpful and knowledgeable.
Mr D W, Bidborough, Kent
Very well done, as usual. Would recommend Bartlett to anyone. Thank you! Rob was very polite and did exactly what was asked!
Mr T, Swanley, Kent
Very polite and courteous.
Mrs C G, Erith, Kent
Representative Robert was quick to reply to enquiry and make an appointment; he was knowledgeable and keen. James and William, the arborists, were excellent, cleaned up afterwards, and took great care with their work.
Rosemary S, Sutton at Hone, Kent
Work carried out efficiently and cleared up well. Robert was charming and most helpful.
W S, Badgers Mount, Kent
Great job - left very tidy.
Claire M, Bickley, London
All work was carried out to my complete satisfaction. Area was left clean and tidy. I would use Bartlett again. Robert was efficient and polite.
Pat R, Biggin Hill, Kent
As usual, the overall service from Bartlett and results were great. I will use Bartlett again.
Tracy G, Forest Hill, London
John P, Lee Green, London
Robert was helpful and professional.
Liz E, New Cross, London
The garden was left neat and tidy afterwords. The staff were friendly.
Claire T, Bexleyheath, Kent
Thank you for the great service of taking down the tree with such ease and tidiness. Really grateful for all the hard work. Robert Cosgrove was professional, helpful, and acted upon his recommendation quickly.
Clare K, Gravesend, Kent
As ever first class service.
Nigel P, Sanderstead, Surrey
The lads were very pleasant and efficient and made next to no mess - I would not have believed that they had to take everything through the house. Robert was fine and most helpful.
J.E, Lewisham, Kent
The staff who pruned and treated my trees were extremely helpful and courteous. Robert was very helpful when he phoned back with advice.
Gemma S, Farnborough, Kent
Excellent service from start to finish.
Pauline H,, Greenwich, Kent
It gives a feeling of customer confidence when all the staff we have met are clearly very knowledgeable about trees and how best to care for them and are also very polite and pleasant.
K. W., Chislehurst, Kent
Very pleasant and hard working staff, a pleasure to deal with them.
Nigel P., Sanderstead, Surry
John R., Sydenham, London
The team worked very hard with great care to avoid damage. We were very pleased. Robert Cosgrove was professional and knowledgeable.
Gavin S., Dartford, Kent
Very polite and friendly, would recommend you to anyone. Everything was done to my satisfaction and the garden left in a neat and tidy situation.
Mrs K, Bromley