“Safety Above All Else” is Bartlett’s motto, and the contributions of our people are crucial to living up to this core value. Our teammates not only follow Bartlett’s established safety programs, but also help us improve and develop those systems. By learning from our workers and improving the work being done in the field, we can deliver professional and safe services.
We endeavor to continue improvement of our safety systems, identifying areas of opportunity and working to improve them. We encourage the contribution of our people and strive to create an environment in which everyone feels comfortable and confident to share their ideas, experiences and concerns.
To foster this, Bartlett has a people-oriented approach based on the five principles of Human and Organizational Performance:
- Error is normal. Even the best people make mistakes.
- Blame fixes nothing.
- Learning and improving are vital. Learning is deliberate.
- Context influences behavior. Systems drive outcomes.
- How you respond to failure matters. How leaders act and respond counts.
Bartlett’s work takes place in complex, dynamic environments. Therefore, we focus on the design and improvement of systems already in place, considering the strengths of our people and accounting for errors. Safety is not the absence of errors, but the presence of the capacity of people and systems to navigate unexpected events, ensuring a positive outcome. At Bartlett, we are committed to the idea that our people are the key to safety.
