Staff I dealt with were courteous, helpful, and listened to any requests that I had. Victor was extremely accommodating to some of my request which was appreciated.
Ronnie W., North Bellmore, NY
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Victor Montano is a professional, and personable representative for your company. He explained well all the aspects of the intended job and followed through as stated. The crew who performed the job on my property were efficient, and courteous. I appreciated the way they shaped both my two huge trees along with other set goals, and cleaned up afterwards. I felt confident that the job I contracted for was being done as stated by Bartlett's professional trees experts. Add my name to the list of happy customers.
Karen G., Wantagh, NY
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I have a KOI pond in my yard. I like advance notice of any and all treatments to allow me time to protect the pond. Attentive, understanding, and smart.
Gerry B., Merrick, NY
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Victor performed a thorough walkthrough of our property and identified problems that our other tree service missed. He followed up promptly with a proposal. Treatment of our problem tree and bushes was scheduled shortly after we approved the proposal. Bartlett is much more reliable, professional, and knowledgeable than our former tree service. Bartlett also has an excellent web site that assists prospective customers in understanding the services provided. It was one of the reasons I contacted them for a proposal. The proposal we received was very detailed in terms of the nature and timing of the services to be performed, the treatments to be used, and the pricing for each service. In summary I like the way they do business.
Linda V., Rockville Centre, NY
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Staff members have always been polite and helpful with any questions or concerns I have had. I am satisfied overall with services I have received. The email reminders before the technician arrives are also very important and much appreciated.
Cheree H., Valley Stream, NY
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It was a pleasure to work with Arborist Representative, Victor Montano Quintanilla. He listened carefully to my concerns and responded in a professional, friendly, and diligent manner. Victor was very knowledgeable with identifying issues concerning the Sycamore trees as well as guiding me through the process of what needed to be done. Victor was very kind and considerate in negotiating the job which was very much appreciated. I look forward to working with Victor again in the near future. The crew did an outstanding job, they were courteous, kind, polite, knowledgeable, and had a great work ethic as well as very conscientious about completing the job to my satisfaction. I have been a loyal customer of Bartlett for many years and this crew was one of the best. I sincerely appreciate their hard work and diligence while working on the property. Thank You.
Richard F., Malverne, NY
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Victor Montano was aside from extremely knowledgeable, very professional, and helpful. He and his crew were hardworking and very pleasant. The weather was not ideal, but they got the job done perfectly. Clean up was also perfect. Aside from a nicer, more healthy, Weeping Beech, there was no sign that work had been done on or around my property.
Joseph D., Farmingdale, NY
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