The job was done to my satisfaction. The job site was left neat and clean.
My experience with your Administrative Staff was friendly, efficient, and helpful. We were treated courteously by your crew.
What could Bartlett have done to make the experience better?Absolutely nothing, excellent service. All staff were very helpful and accommodating. The Arborists were outstanding, a credit to the company and great ambassadors. Excellent.
Steve S., Northallerton
What could Bartlett have done to make the experience better?Nothing, really the service provided and work completed exceeded our expectations. Tim and the crew provided us with excellent service. We were given a detailed spec of the work to be carried out, and that spec was delivered with friendly efficiency. We are also very grateful for the respect they showed to the garden. We are still astonished that they managed to remove large overhanging branches without any damage to the shrubs and flowering plants underneath. Thanks also to Sharon for the follow-up call to make sure we were happy with the work before we were invoiced. We would not hesitate to use Bartlett again, if and when the need arises.
Mrs. F, Selby
Thank you for arranging for the work to be done today at my house. I was really impressed by how professional and conscientious your crew member and your lady in the office was. I shall be calling you again.
Mr. A., Tockwith
Special thanks to Tim as always, excellent work, and helpful. Thanks to Polly for the best tidy up afterwards.
Mrs. R., Leeds, West Yorkshire
A good job was done, pleasant team worked very hard in persistent rain to follow the detailed instruction taken by Tim Gordon-Oxford.
Cummings, York
I have worked with Tim and Sara from the York office for about a year, carrying out tree and vegetation works across several of our biggest customer and client accounts. I always find both Tim and Sara to be helpful, prompt, and efficient in their delivery of service. They do their utmost to help, often at short notice, to ensure that they can attend emergency jobs for us or help us to meet our tight deadlines. I always find them friendly, approachable, and helpful to work with and I know that as our main point of contact they will communicate any updates or requirements from our clients no matter where in the country the job is carried out.
David Slater,Head of Operations (North) Landscapes, North of England
The staff, particularly Tim was very professional and informative about the state of the trees. We respect your professional judgement about what needs doing.
Ellis, York
Tim was a pleasure to work with.
Mr B, York
Tim, Gary and Louis are the experts I turn to, and I have a great relationship with them. It’s reassuring to know that my tree work is quoted, managed, and sometimes even completed by the guys themselves. It shows that they care about the work as they take ownership from start to finish. Bartlett work more as a partner than a subcontractor and it makes everything run so smoothly.
Mitie Landscapes Ltd (JLL Contract, North of England), JJL
Great job, very pleased with quality of work, cleaned up well after the job finished.
Mrs M. B., York, North Yorkshire
James who carried out the work was cheerful and polite throughout the time. He worked continuously hard, it wasn't easy work! I was very pleased with the job done. I asked the secretary to convey what a lovely lad he was to the boss. Tim Gordon-Oxford was smart and polite. He quickly came out to look at the job and gave an accurate quote.
Mrs M S D, York, North Yorkshire
Tim Gordon-Oxford, very helpful and informative.
Mr S Brooke, Tadcaster, North Yorkshire
Excellent Service, cannot be faulted.
Mr R E, Hull, East Yorkshire
Highly satisfying. Tim Gordon-Oxford was exceptionally polite, smart, and most helpful.
Mrs H E Deakin, Wetherby, West Yorkshire
