Mitchell Billeter, Arborist Representative

Jessie always does things professionally and is wonderful with explaining things to me. The office staff is very pleasant and accommodating. Could not ask for a nicer group of people to work with. Thank you.
Barbara B., Hopewell, VA

The Arborist was great and answered all the questions I had. Thank you.
Ross W., Mechanicsville, VA

Great experience with your very professional and personable team representative, Mitchell, quickly diagnosed our Crape Myrtle infestation and explained treatment recommendations. Follow up by a treatment specialist occurred within a week. Thank you for your excellent service.
Hunter H., N. Chesterfield, VA

Service was completed when we were told to expect it by a very competent technician.
Debby J., Mechanicsville, VA

Will's customer service was absolutely outstanding. He was very professional, courteous, and patient with my questions. His knowledge and expertise were clearly evident. Fantastic experience. He was simply the best.
Ron M., Chester, VA

I could not ask for anyone more helpful and knowledgeable than Mitch and Jessie. I am happy to have found such a respected and reliable company.
Janice V., Colonial Heights, VA

All were the best of the best. The professionalism, respect, the love of saving trees, and staff going over and beyond made our experience one we will only use Bartlett in the future. And, our tree is happy.
Joyce W. , Richmond, VA

You guys are so good there is no more improvement to be made. Great work force. Friendly. I was able to understand everything going on. Great job and great company.
Jason C., Colonial Heights, VA

There is nothing left for Bartlett to do. Everyone is always so courteous and pleasant. Thank you, Bartlett, for your service.
Marshall B., Mechanicsville, VA

Mitchell’s professionalism and knowledge are outstanding. I appreciate that I can pay as each phase of the work is completed.
Julie G., Mechanicsville, VA

The staff was knowledgeable, friendly, and did a great job. I am so pleased. I was surprised that the cables were so high, but they explained, and I was fine. My neighbors were coming up and asking the crew about the services while they were here. I feel like my trees were handled professionally.
Cindy S., Mechanicsville, VA

Donna and Baylee provided superb service on the phone. They were very attentive to my needs and requests. Both were extremely polite, professional, and friendly. Mitchell was also outstanding. He was very patient with my concerns and questions. Mitch provided exceptional service and it was clearly evident that he is a professional in all aspects of his work, professional, very knowledgeable, friendly, and precise in his inspection process. You definitely sent the right person for the job. I apologize for not remembering the tree technician's name, but she was also very prompt, friendly, and efficient in the execution of her duties. I know we are just getting started in this tree care process, but so far, I am satisfied. I am sure I will have further comments once we get to the tree trimming and cabling processes when winter arrives. I look forward to more outstanding results.
Ronald M., Chester, VA

Very satisfied with the work. Professional, friendly, and efficient team.
Eric S., Waverly, VA

Everyone was professional and courteous. Mitchell Billeter, our arborist, was wonderful to work with, and the crew that took our trees down and away were excellent. We are glad we called Bartlett.
David N., Chester, VA

Knowledgeable, professional, friendly, and courteous.
Jeff N., Chesterfield, VA

Really appreciate the help and great customer service I have had from Mitchell, one of your arborist. He is knowledgeable and responsive with a pleasant easy-going manner.
Susan P., Ashland, VA

Arborist was on time for our appointment and knowledgeable about my particular problem with a Wisteria plant. He worked with my schedule and the work was performed on the day planned. The Crew was professional and did the work safely and employed all appropriate PPE.
Herb C., Richmond, VA

Bartlett is the best tree service company we have met, and we met with a lot. Their reputation is well deserved. Interviewed four other companies for tree removal before calling Bartlett. Complete waste of time. We knew Bartlett is the top in the business and would likely be too pricey. We quickly learned you get what you pay for. The proposal was detailed and logical. Easy to understand. The job was not inexpensive, but worth every dollar. From Mitch, the arborist, to Jessie who treated healthy trees, to the crew of Brandon, Ivan, and Josh, everyone was exceptional at their respective jobs. Pleasant, competent, on time, and respected the property. We could not be more pleased and so thankful we are now in the rotation for regular treatments.
Elizabeth M., New Kent, VA

Mitch Billeter is great, responsive, knowledgeable, and courteous,a true professional.
Bob H., Mechanicsville, VA

Bartlett staff responded immediately to my request for service and provided patient explanations of my trees issues.
Katherine K., Ashland

Very nice, pleasure to speak with them. kind and informative. Had nothing but great experiences with the company as a whole. Excellent people to work with.
Judith T., Mechanicsville, VA

Mitchell is very knowledgeable and helpful keeping my orchard looking great. Jessi is great too and always does a great job when she comes out.
Howard D., Chesterfield, VA

All good trees looking great for summer, keep doing what you are doing. Bartlett staff are professional, knowledgeable, and friendly. They always go the extra mile, making a point to discuss their service with me if I am present at time of service. Bartlett Arborist Representative is awesome giving me the best recommendations and value.
Kim H., Mechanicsville, VA

Jessie is always friendly and efficient. I appreciate the note to let me know when there has been a visit. I also enjoy working with Mitch and appreciate his honest appraisals and his expertise. Whenever I call the office, whomever I speak to is always pleasant and helpful. Overall, I like doing business with Bartlett because I feel I can trust everyone to do their jobs well, and I think they value me as a customer. I enjoy working with Mitch.
Janice V., Colonial Heights, VA

Everything was great. All the staff was very knowledgeable, courteous, and helpful. It was a pleasure dealing with Bartlett and I would use them again.
Cecil P., Mechanicsville, VA

Jesse and all the staff are great. Mitchell has been great to work with and when I need something he is quick to get back to me.
Howard D., Chesterfield, VA

I have been working with the same staff caring for a dozen American Elms and English Boxwood on my farm in Aylett, VA. That experience drove a recent decision at work to obtain a proposal and work scope for Bartlett to relocate two Heritage trees, one of which is an Elm at a project in Austin TX.
Meade R., Aylett, VA

Everything was done perfectly. I have enjoyed each interaction I have had with Bartlett. Each person from the initial phone call, to the assessment, yard treatment, and branch removal has been professional, knowledgeable, and very kind. They work hard but are also caring. I do not feel like these are strangers working in my yard, but rather people I like and trust. Everyone cares about the quality of their work and the health and beauty of the trees. I highly recommend Bartlett Tree Experts.
Lisa S., Petersburg, VA

Your staff does fantastic work. Thank you. Everyone we have come into contact with has been extremely courteous, professional, helpful, and knowledgeable. Thanks for all you do to keep our trees happy and healthy.
Karl S., Richmond, VA

Very happy with work beginning to end. Mitch gave good advice and very customer friendly. Crew made sure to check with me on progress and were extremely courteous and efficient.
Virginia N., Mechanicsville, VA

The crew, Noah, Jessie, and Morgan-were amazing. Very professional, safe, and worked well as a team. Always first class service.
Dan F., Richmond, VA

Extremely professional in all aspects. Highly recommend.
David G., Ashland, VA

As far as I could tell, they did everything right. Came on time, respected the property, and answered any questions I had. I enjoyed seeing them at work and learned a lot too. Nice guys, all three of them. I have had lots of tree work done, and this was by far my best experience. They are seasoned professionals who really know their job. I am very satisfied and glad I chose Bartlett to do this job.
Fred W., Ashland, VA

Mitchell has been great to work with, responsive, put me at ease and knows his subject matter, trees very well. Jessie was also great to work with. She stopped and answered my questions and did a great job.
Fitz R., Mechanicsville, VA

Many thanks to Bartlett Tree for the removal of a diseased Ash tree that was beyond help. First, Mitch came and gave us a full report on what was happening with the tree. The crew came out on November 9 to begin taking the tree down. Josh, Chris, and Ivan were the fellows on the job. They were friendly and took the time to chat and explain how the job would be done. I asked would they save me some pieces of the tree as I am fond of trees and nature, which they did. They took great care as how they drove their trucks on our property and the clean up of small branches and twigs was excellent. Thanks to Mitch for scheduling the take down after all the leaves had fallen off the tree.
Ann D., Mechanicsville, VA

Mitchell is very informative and knowledgeable and Jessie alway calls when she is on the way to do treatment and is happy to answer questions.
Karl S., Richmond, VA

Mitchell is very informative and knowledgeable. Jessie alway calls when she is on the way to do treatment and is happy to answer questions.
Karl S., Richmond, VA

I am very satisfied with all of the services I receive through Bartlett. Everyone is super helpful. Jessie always lets me know when she is coming out. I really appreciate the telephone reminder that an email is sent or a bill is due.
Angela B., Quinton, VA

Excellent service by a very knowledgeable team.
Roger R., Mechanicsville, VA

I am very pleased with our arborist, Mitchell Billeter, and the crew that worked to remove the large White Oak tree from the middle of our rear patio. They demonstrated considerable knowledge and skill in accomplishing this complicated removal and did it in less than a day.
King T., Richmond, VA

Service was great from the Field and Office. Mitchell is on top of it.
Al S., New Kent, VA

Everyone did a professional job. They worked diligently in hot temps and left the site very clean.
John B., Montpelier, VA

All were great! Representative walked around yard making recommendations and answering all my questions before any decisions made regarding work. The crew was friendly and professional and worked really hard (in the rain one day) and checked with me to make sure it was done the way I wanted it done. Also, I liked that the estimate was broken down so I could pick and choose which services I wanted done.
Martha D., Mechanicsville, VA

I can’t thank you enough for helping to save my Boxwoods.
Grace S., Colonial Heights, VA

Jessie is always friendly and approaches her task in a very professional manner.
Gregg C., Sandston, VA

The arborist was very knowledgeable , helpful, and personable. I appreciate that the company is very professional. They responded promptly to my inquiry and set up an appointment in a reasonable time frame. I had previously left messages with two other companies that never even responded.
Lynda S., Mechanicsville, VA

I called Bartlett at about 4:30PM on Wed. June 22, which was within minutes of the limb crashing down. I needed to leave a message as the team was busy on calls which was understandable given the level of damage this storm brought. By 7:30 the next morning, I had heard from Bartlett that Mitchell would be out later that day. I responded with a request and a photo, showing the down limb across our drive and requesting the portion of the limb across the drive be triaged as our tenant had doctor appointments. the message was sent to Mitch who responded to let us know he would come by to see what could be done. Mitch kept in touch with us in regards to ETA and when he showed he talked us through health of the tree and options for care after limb clean up. The team came on Saturday and did an excellent job. Mitchell has been a joy to work with and is an excellent rep.
Terri C., Petersburg, VA

John was extremely friendly and explained exactly what he would be doing. The office staff, Mitch and John have been quick to my questions and concerns which gives me a great comfort level. Excellent customer service.
Anna W., Bumpas

I have been very appreciative of the representative, crew members, and administrative staff. Each of you represents the company well. Thank you.
Mary J., Colonial Heights, VA

Everyone I had contact with, down to the phone calls, was exceptional. Just loved our Arborist, just explained everything so I understood. Everyone was so nice and would highly recommend this business.
Judith T., Mechanicsville, VA

I appreciate what you all do for my farm. Mitchell is great and very knowledgeable.
Howard D., Chesterfield, VA

The staff went straight to work on our overgrown Red Cedars. They were efficient, cleaned up as they went, and were patient and informative with all my questions. Great company to work with.
Barbara L., Henrico, VA

Everyone is always pleasant and courteous. We have dealt with this company for many years, and have always been pleased.
Marshall B., Mechanicsville, VA

It was apparent immediately that Mitchell knew what the issues might be both with the tree I had lost as well as my others I had called Bartlett to see. He was patient and listened to any information I wanted to provide and I was very comfortable with his recommendations of what my landscape might need. Scheduling was efficiently handled. The crew could not have been nicer. They were respectful of our property and did the work quietly, quickly, and clean up was done with care. The crew answered any questions we had and were polite and friendly. We were very pleased with all our interactions with your company so far. We have scheduled additional landscape maintenance and look forward to working with the company with the future appointments as well. Thank you.
Sheena H., Mechanicsville, VA

Excellent job.Tree has been rescued from the ice storms. Looks great. Team was very helpful, did high quality work, with efficient clean up. Mitch was a wealth of information and very generous with his time and good advice. Much appreciated. Will definitely call you again when I need help with these old trees. Thanks very much.
Phoebe B., Petersburg, VA

Mitch has picked up where Greg left off. Very helpful and knowledgeable. I would not let any other tree company on my property. I see a number of other tree services in my neighborhood and cringe every time I watch them work. It is rare to see a hard hat or safety glasses among the entire crew. Not only do Bartlett crews have all the proper safety equipment on the ground, the tree work is amazing. I watched a crew at our house spend almost an hour examine a tree to find holds before throwing the first line to start climbing. They are obviously pros.
Dan F., Richmond, VA

Mitchell Billeter was great to work with, prompt, responsive, professional, courteous, friendly and knowledgeable.
Bob H., Mechanicsville, VA

Mitchell is a terrific asset for Bartlett. Very knowledgeable, and simple does what he says he is going to do. Could not be more satisfied with my initial call to completion of the job. Look forward to working with him again in the fall.
Dale W., New Kent, VA

Very knowledgeable staff.
Samuel B., North Dinwiddie, VA

Nothing but informative and courteous staff. When in need in the future I will definitely be calling your company again.
Linda T., Chester, VA

Professional and knowledgeable. Friendly, quick and professional, with work done exactly as stated. I could barely tell they were here because they were so neat and clean.
John Hewitt, Richmond, VA

All very knowledgeable, helpful, and friendly.
Sandra P., Mechanicsville, VA

I have had Bartlett Tree Experts perform a variety of work over the years. The work ranged from full removal of large Red Oaks, storm damage clean up, to trimming and pruning. The crew members have always provided excellent work in a safe and efficient manner. I will continue to use Bartlett Tree Experts for all of my necessary tree work.
Gary R., Mechanicsville, VA

Mitchell Billeter, Greg and the crew members were friendly and pleasant. My needs were assessed and the job was done promptly. The crew did an outstanding job. Both men worked diligently and cleaned up all the debris. I have used this company before and always been satisfied. All their employees are professional and friendly. They do a very good job and the fees are very reasonable.
Nicole J., Chester, VA

All very knowledgeable, helpful, and friendly.
Sandra P., Mechanicsville, VA

Everyone I have met so far who works for Bartlett was been helpful, knowledgeable, and efficient. I enjoyed meeting Greg, Mitch, and Jessie and hope they are going to be able to cure my Boxwood Blight problem. Thank you with what you have done so far.
Janice V., Colonial Heights, VA

Mitchell Billeter, Arborist, and the Bartlett crew members that service my property are very professional, friendly, knowledgeable,always willing to discuss and give recommendations. After every service they contact me to inform me what services were done. If I am present the crew member always walks around my property with me showing what was done. My trees and plants look awesome, they are healthy and vibrant, they have improved 100 % since Bartlett started services fifteen months ago.
Kim Hackney, Mechanicsville, VA

Everyone who comes to our home from Bartlett Tree Service has always been extremely courteous, and done an excellent job in protecting our trees and shrubs. We are very pleased with our services that are provided. Thank You.
Marshall B., Mechanicsville, VA

They were professional and courteous. I would highly recommend this company.
Regina F., Mechanicsville, VA

Mitch and the team were real rockstars. Best crew I have seen in a long time. Class act all the way through. Hire with confidence.
Phil R., Mechanicsville, VA

They are knowledgeable and helpful and my tree is showing new growth.
Susan T., Mechanicsville, VA