Mark Kicher, Arborist Representative

Mark does an exceptional job. He is timely, really listens to my concerns, and just very professional. We are most grateful to be working with him.
Valerie W., Hamilton, NY

Polite, professional, and trustworthy.
John P., Deerfield, NY

Friendly, helpful, knowledgeable, neat, reliable, and professional.
Susan M., New York Mills, NY

It is a comfort to know our trees are in the hands of professionals, starting with Mark and continuing with the tree remediation experts. Even though they shed way too many leaves in the fall, we love our trees.
Sue K., Clinton, NY

Everything was perfect.
Joyce S., Whitesboro, NY

Extremely knowledgeable and professional.
Nancy M., New Hartford, NY

He was knowledgeable on identifying areas which needed attention. The results were positive. The knowledge of the representative was refreshing.
Bill M., Rome, NY

Mark is always courteous and helpful. I appreciated that the pruning crew asked for my input and did a great job, even with clean up. I also must mention the pleasant office staff. Good company to work with.
Connie P., Whitesboro, NY

Mark, our arborist, has been great, stopped out a second time to answer my questions and provide some great knowledge. It is obvious he knows what he is talking about, and after speaking with him I am left with confidence and reassurance in his expertise and our treatment plan. He also does not make me feel like we are rushed, took the time to come out and address all questions no matter how trivial or basic the questions were.
Michael M., Chittenango, NY

The young lady who came to my house deserves a raise. She was careful, thorough, and hard working. Far better than any man to date. Thank you young lady.
Winifred S., Rome, NY

The Bartlett crew met our expectations. Mark Kicher,, our arborist representative, was extremely professional. Mark answered all of my questions demonstrating his expertise in the areas of need. The free consultation he gave made me feel confident that all our trees will receive the best care. In addition, the crew members were personable and appeared to enjoy their work which in turn made me feel assured that the project, as planned, was being performed with confidence. I would highly recommend Bartlett Tree Experts to all my friends and neighbors.
Valerie S., New Hartford, NY

Everything was great. The guys doing the work were super nice. It was a big job and they did excellent work. They answered all my questions with a smile. My rep worked with me to settle on a date to get the work done, which was not easy. He was very patient. I have used Bartlett before. Both times I have been very pleased with quality and professionalism of the work. If there was not a tree missing you would never know work was done. Their safety practices are very evident.
Patricia B., Sherrill, NY

Been working with Mark for a while now and he has been very helpful, and knowledgeable.
Albert T., New Hartford, NY

All three that I have met have been courteous and very good at their job. Because of their high quality, I am getting another quote for additional work that I am in need of.
Debbie Z., Chittenango, NY

Professional and so very courteous. We, or better yet, our trees are in good hands. We truly appreciate all that Bartlett is doing to try and save our Ash trees.
Matt D., Cazenovia, NY

Always a professional job by knowledgeable people.
Sue K., Clinton, NY

I appreciated that Mark came out to the house to answer some questions I had.
Tim W., Canastota, NY

Crew were efficient, and awesome. Work done in record time. Everything is perfect. Since we purchased our house in 2006 we have used Bartlett to great satisfaction. This is especially true because we planted many new trees.
Richard W., Utica, NY

Mark Kicher was very friendly, kind, and informative. Very glad he was our arborist. Thanks for coming.
Gladys J., Hamilton, NY

Bartlett staff is always courteous and helpful. Mark is a knowledgeable and personable arborist.
Debra T., New Hartford, NY

Mark Kicher is a pleasure to work with. He listens and understands how I want things done and schedules work accordingly. He makes the contract understandable for the client as well as the crew. The crew does a really good job. They are careful and methodical. They do not try to rush through things. They have the uncanny ability to trim trees, removing a lot of material, without having the trees look like they were trimmed. All associated with Bartlett are true professionals.
Larry H., Hamilton, NY

Mark was very knowledgeable and helpful in our discussion. His suggestions were very simple and will be easy to accomplish.
John P., Brewerton, NY

Every person I have encountered in doing business with Bartlett has been informed, professional, competent, and courteous. From, Mark Kicher at the top of the team to secretarial and technician, they are always consistently helpful and knowledgeable. There is no need to look any further for all of tree needs. The team is so knowledge about all things botanical, conversations about the yard and garden are always so interesting. I can not recommend them enough.
Elizabeth M., Clinton, NY

Mark was so helpful and friendly when he came out to look at my Blue Spruce trees late last fall. Knows his stuff and I felt very comfortable asking questions and setting up the appointment for spraying this spring. Know they will take care of my trees so I do not have to worry. Big shoutout to the gentleman who came and sprayed to remind us about keeping the dogs inside while he was spraying in case there was any drift. Did not even think about that.
Laurie E., Saquoit, NY

Mark was well informed and very helpful.
Paul S., Canastota, NY

Bartlett representative was very thorough and informative. Answered all our concerns about spray and our hay to be baled. Also offered fall service that would greatly help with our Gypsy Moth infestation.
Audrey D., Frankfort, NY

I am so very happy with Mark’s recommendation for the treatment of my Colorado Blue Spruce tree, It saved it.
Gloria H., Chittenango, NY

Mark could not possibly have been more responsive than to my many requests, he gets the highest rank as a rep and I have had another in Bartlett with whom to compare even in another state. Always professional and dependable.
Elizabeth L., Hamilton, NY

Thank you. So impressed by the tree climbing and My kids watched for hours.
Christian S., Clinton, NY

Mark was professional and courteous in inspecting my Senior Norway Maples. They needed a lot of trimming as well as cabling to give many more years of life. He was committed to saving these trees. Crew boss Brian and crew Kelly and Gary were professional, very knowledgeable, and caring about the work they do. The professionalism of the arborists was comforting to me. I grew up with these trees. When the crew showed up for the job they admired the old Norway Maples and gave them the T.L.C. they needed. Makes me feel good inside. Thank you so much.
William C., Sherrill, NY

Always a pleasure to work with Bartlett and crew always helpful, professional, and courteous.
Judith H., Cicero, NY

The workers who came were courteous to my questions and discussions of the work to be done. They worked diligently, answered any questions I had, and cleaned up afterwards. They did an excellent job. If I need other work done at a future date, I would definitely call Bartlett. I was also happy that the scheduling changed so they could come before the snow fell. Everyone including the representative were just great.
David B., Central Square, NY

The crew was awesome, they were friendly and answered all our questions. Great work, I would highly recommend.
Derek C., Clay, NY

My Arborist Representative, Mark Kicher, struck me as completely competent, extremely knowledgeable, and reliable--he inspired confidence. The crew was extremely polite, helpful, and efficient. I am delighted by the results of the pruning. I often tell friends, If you want to save a tree, call Bartlett.
Gloria J., Hamilton, NY

I have been a client of Bartlett Tree Experts for a number of years and have been impressed with everyone I have dealt with from the three representatives and all of the staff and crew members . Everyone has been polite, friendly, knowledgeable, and professional at all times. I am very happy to do business with Bartlett.
Rita H., Brewerton, NY

I really appreciate working with professionals, and your crew certainly meets that level. Mark was wonderful to work with as well.
Larry H., Hamilton, NY

Respectful, courteous, and very knowledgeable.
Peter G., Canastota, NY

Very helpful in recommending a suggestion to help our Blue Spruce tree line which is dying. Need to get an estimate for the spraying of them. Very knowledgeable in answering our other questions of our trees. Thanks.
Patti M., New Hartford, NY

Mark was knowledgeable and understood what I wanted done. Easy to work with.
Quentin L., North Syracuse, NY

Bartlett tree service is a great company to have worked with. Super nice, clean, and professional.
Josh W., Syracuse, NY

Simply the best. From initial assessment, to the quote, scheduling, the actual work, and follow up, everyone was professional, courteous, pleasant, and competent. I would not trust my trees to any other arborist.
Elizabeth M., Clinton, NY

Simply the best from front office to field team. Fair and reasonable cost and every phase of Mark's quote and job description was completed as expected, timely, and completely. I could not be happier.
Elizabeth M., Clinton, NY

Mark came out to discuss the work I needed done. He was on time, listened to my concerns, and made suggestions about the care of my trees. The pruning crew was on time, very thorough, and courteous. I have had Bartlett care for my Memorial trees for a number of years. I would not trust their care to anyone but Bartlett. Always professional and the expertise of their staff is unmatched.
Maureen O., North Syracuse, NY

I briefly spoke with the gentleman who applied the fertilizer and he was very kind and helpful. Great work.
Heather E., North Syracuse, NY

Quick, courteous, and they cleaned every thing up when done.
Steve H., New Hartford, NY

Mark displayed great flexibility when we had to adjust our plans due to the pandemic. The crew members who did the pruning provided good answers to questions I had about what they were doing and useful advice about future care of our trees. The results of their work was terrific. A large Norway Maple that was mangled due to storm damage is now cleaned up and opened up to air and light. I am eager to see it in full leaf soon.
Ed W., Hamilton, NY

The staff was extremely conscientious and courteous in dealing with us and our work. We have used Bartlett in the past and will continue to do so. Mark is an excellent representative. He maintained communication with us from the initiation through the conclusion of our work. Great job.
Al G., Utica, NY