We have had a great experience working with Julian and his technician, Eve. Julian goes out of his way to explain recommendations for our property and Eve is courteous and goes the extra mile to make sure she is following all of our requests. We feel confident having this team take care of our property.
Peter V., Westborough, MA
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I have been a customer of Bartlett for many years and the trees and shrubs on my property showcase the expertise, and the care that exemplifies great service and excellent communication between Bartlett and me, the homeowner. Many of my shrubs are over twenty years old and planted by the developer of my neighborhood, because of your services pest control, fertilization, aeration, and professional trimming, they are healthy and have not needed to be replaced. Julian Reese has been my representative for these many years, and he is always available if I have a question or concern. His vast knowledge and advice are invaluable and keeps my property looking great and me happy and confident in both Julian and Bartlett. I would add an additional thumbs up to Eve who has come to the property a couple of times this year for inspections and pest control. She is always pleasant, professional, and careful in particular when she removes my hummingbird feeder when spraying. Details such as this show a respect of property and a knowledge of what is needed to keep things safe.
Diane H., Northborough, MA
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Julian has worked for me at Palmer Arboretum in Woodstock, CT and at my home. He is knowledgeable, professional, and has a great way of interacting with people. It is obvious that Julian loves his work and it is wonderful to watch him interact with his workers. The men and women who have worked on projects for me have been as open and respectful as Julian himself. I imagine that reflects his expectations and training. I am pretty knowledgeable about trees. Julian is the best arborist I have ever employed.
Bill and LoisB., Woodstock, CT
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Julian Reese is terrific. He identified work needed and how to solve problems we had in a technologically advanced way and within cost considerations. Lien Swanson is terrific. She has helped with many items including online account setup and work scheduling. Both Julian and Lien are professional and a credit to your organization. The team doing the work was very professional and effective. Bartlett is the best.
Richard S., Northboro, MA
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Bartlett is the most professional service we have ever dealt with. They do a great job and Julian is helpful and professional. We will always use them in the future.
Maureen S., Auburn, MA
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I really appreciate Julian's willingness to get our job done on our schedule. He responded to our worries and sense of urgency and came out on a Saturday to complete the treatment. Thank you.
Jessica S., Hampton, CT
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Julian Reese has been our contact. His recommendations and service have been excellent and I have enjoyed working with him and the crewmembers.
Bob W., Berlin, MA
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Julian was courteous, professional, and accomodating. I needed my yard sprayed before an important event at my home, he made sure it was done in time.
Karen S., Northbridge, MA
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Our Rep, Julian Reese, is highly satisfactory in explaining the what, why, and how of the work done on our property. He is prompt in responding to our calls and emails, and in following up on special concerns (e.g., newly planted trees and shrubs). Julian is also attentive to the possible need for making changes to our program based on his observations and knowledge of our property's history. And he has been very helpful in his recommendations for future plantings, sending information, and photos to us through email and following up with opportunities to ask questions and discuss choices. We appreciate his expertise, reliability, communication skills, and professionalism and hope we'll be working with him for a long time.
Don O., Fitchburg, MA
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