Joel Spano, Arborist Representative

What I appreciated was Joel reaching out to me to tell me of some damage to the shed from a limb that had fallen. If he did not do that I would have never known. His honesty and trustworthiness speaks volumes about him and your company.
Cindy B., Gaithersburg, MD

Joel has been very professional in his interactions. This is appreciated.
B. T., Gaithersburg, MD

Joel Spano has been great, examining, and informing us of landscape needs to make our yard healthy and beautiful. Thank you so much. Keep up the fantastic work.
Victor K., Gaithersburg, MD

The staff were friendly and efficient. Showed up early and cleaned up after themselves.
Amy A., Gaithersburg, MD

Everyone was great.
Howard D., Gaithersburg, MD

Joel Spano is awesome. Very responsive and helpful with even the most trivial of questions or problems.
Jerry Van W., Darnestown, MD

This was my first experience having professional services performed on my tree. I did not know what to expect but I was very impressed with customer service and the trimming and pruning of the tree. Everyone I had contact with was friendly and professional. From the representative who took my initial call and answered all of my questions to Mr. Spano who kept me up to date and the services and scheduling, and the crew who came out to perform the services, they were all great. I would highly recommend Bartlett Tree Experts to anyone needing your services.
Pamela S., Gaithersburg, MD

Joel Spano always responds to any questions or issues I have, and his advice and treatment plans are very accurate and helpful.
Jean M., Clarksburg, MD

Just very pleased with the service.
Norman W., Dickerson, MD

Mr. Spano was knowledgeable and informative. I was very happy to work with him, and his crew did a great job. I think that everything went smoothly and if I need anything else done, I will certainly contact Bartlett again. Thanks.
Brian S, Germantown, MD

Joel has always responded promptly to all my email questions in a timely way and with helpful resources.
Sandy D., Germantown, MD

Good communication.
Michele H., Gaithersburg, MD

Joel is very knowledgeable and eagerly shared his knowledge and recommendations without us feeling pressured.
Nan G., Poolesville, MD

Very happy with the quality of our work done by Bartlett.
Patricia L., Gaithersburg, MD

Joel is great, very responsive, knowledgeable, and personable. Peter, who does the spray work is also very accommodating, personable, and dependable.
Stephen W., Darnestown, MD

The person who comes out to do the work is incredibly nice, friendly, and took the time to answer some questions. The sales person (Joel) is also incredibly friendly and knowledgeable.
Naomi Y., Gaithersburg, MD

The staff was excellent, he was very polite and did his job very well.
Patrick L., Clarksburg, MD

Questions: Was the job done to your satisfaction? Yes. Was the job site left neat and clean? Yes. Was your experience with our Administrative Staff friendly, efficient, and helpful? Yes. Were you treated courteously by our crew? Yes.
Chunxiang Z., Gaithersburg, MD

Questions: Was the job done to your satisfaction? Yes. Was the job site left neat and clean? Yes. Was your experience with our Administrative Staff friendly, efficient, and helpful? Yes. Were you treated courteously by our crew? Yes.
Terry O., Montgomery Village, MD

Questions: Was the job done to your satisfaction? Yes. Was the job site left neat and clean? Yes. Was your experience with our Administrative Staff friendly, efficient, and helpful? Yes. Were you treated courteously by our crew? Yes.
Patrick F., Clarksburg, MD

Joel is very knowledgable and eagerly shared his knowledge and recommendations without us feeling pressured.
Nan G., Poolesville, MD

Professional and kind.
Walter S., Gaithersburg, MD

Many thanks.
Rosemary E., Darnestown, MD

Joel Spano and his crew did excellent work. I will recommend Bartlett Tree Service to my neighbors.
Leslie W., Montgomery Village, MD

Bartlett's staff, from my initial visit and tree assessment with Joel, to the guys who came out to do the job, were professional, prompt, and friendly, The Dogwood in my front yard was handled with care, trimmed perfectly, and when they left, there was never any indication that they had even been there. They had cleaned up every branch and twig from my yard. If anyone is looking to have their trees spruced up for a very reasonable price, I highly recommend Bartlett.
Veronica J., Germantown, MD

All very courteous and efficient.
Brenda R., Gaithersburg, MD

Bartlett is not cheap, but they are very good. I choose to use a professional tree service for quality outcomes. Trees are too valuable to lose to an untrained crew.
Noel G., Gaithersburg, MD

Great to work with. Recommended to be used by my HOA.
Nabil A., Germantown, MD

Overall this was an excellent experience from start to finish. Each person I dealt with was much nicer than I even expected, patient with their explanations of everything and easy to work with. I will definitely continue to use Bartlett moving forward for all our tree needs in future years.
Mikaela R., Montgomery Village, MD

Everyone was courteous and performed their jobs professionally, from on-site estimate, to the people on the phone, to the crew. For the most part, the crew cleaned up well after they did their work. I appreciate that they worked safely.
Silvina Z., Germantown, MD

Joel and his crews were prompt and professional, I would recommend highly Bartlett Tree Experts.
Salvatore D., Damascus, MD

The job was done exactly as Joel Spano described. All debris was removed, crew was professional and courteous. They did a wonderful job removing a huge tree too close to the house and fence.
Patricia H., Gaithersburg, MD

Joel Spano has been very helpful and easy to contact.
Elizabeth D., Dickerson, MD

Very kind courteous crew. Left a few logs at my mother's request. I could tell they were very attentive to the well being of my Oak tree. Will be calling them again in the future. You have a great crew.
Antonio R., Gaithersburg, MD

Your company (Joel Spano), was the first to respond, and I gave the business to him. Joel is very knowledgeable, and I appreciated his advice about my trees. Zeke and Oscar, and the third gentleman, who’s name I did not get, were very professional, and did an excellent job. Thank you for your services. You will definitely be recommended.
Anjali P., North Potomac, MD

Always courteous, friendly, and helpful. Joel Spano is a top rate professional whom we have enjoyed working with to preserve our aging trees.
Barbara L, Washington Grove, MD

Joel Spano is extremely helpful and knowledgeable. I would recommend him highly.
James S., Gaithersburg, MD

Joel is extremely knowledgeable and explained in layman's term what needed to be done and the likely results. Crew very professional and friendly. A real pleasure to work with all staff.
Judy M., North Potomac, MD

Everyone tries their very best to keep our old trees healthy. Many thanks to Bartlett.
Ann N., Germantown, MD

Joel is friendly, professional, and knowledgeable. We like working with him. The same is true of every Bartlett representative that we have encountered.
John C., Gaithersburg, MD

Crew was quick and efficient.
John D., Gaithersburg, MD

Staff was great from the staff that scheduled my visit, to the arborist, and finally to the crew members. Very responsive and professional. The tree branch was cut clean and the site was clean.
Ray C., Gaithersburg, MD

Everyone was fantastic. Professional, helpful, and knowledgeable. Very pleased with my experience. I would not hesitate to call Bartlett again.
Paula I., Gaithersburg, MD

Joel came by to do the initial estimate. He was very knowledgeable, professional, and courteous. He understood exactly what needed to be done, and made recommendations. This is exactly what I was looking for, and I am not a tree expert. Roberto and Miguel came during the scheduled time to do the work, and did an excellent job. They also, were very knowledgeable and professional. Everything was left in better state than it was, not just the trees, but also the yard. Really appreciate the work.
Liana P., Gaithersburg, MD

Joel has always been responsive to our needs and professional in our interactions with him. The crew that came out to remove a dead tree was respectful, able to communicate with us well, answer questions, and skilled in removing the tree.
Debbie M., Gaithersburg, MD

Everyone, from Joel to the staff, are wonderful.
Sarah M., Montgomery Village, MD

Great professional advice from Joel, and very professional treatment of the trees by Peter Balogh.
Chris A., Boyds, MD

Everything was great.
Karen P., Gaithersburg, MD

This is our first experience with Bartlett Tree Service. We are fully satisfied that we have engaged the right firm to help us work to ensure the health of our large, forty year old Maple tree in our back yard. Joel was the first Bartlett person to come to our home. We appreciated his willingness to address our many questions throughout our garden areas and, particularly, to describe for us his proposed program to help our tree thrive. The next person to come was the Bartlett tech who injected fertilizer into the entire area defined by the drip line, other than that area covered by pavers forming our patio. It became clear immediately why the Bartlett treatment could not practically be done by a home owner. The third presence by Bartlett was the pruning crew led by Roberto. Roberto was able to explain to us exactly what he and his crew would do and he took into consideration our preferences at each turn. As Roberto said, his objective was to do the pruning in such a way that the tree benefited and that we could not see any negative consequence of the choice of cuts. We were most impressed by the knowledge and capability of each Bartlett employee to communicate well with us.
Michael R., Darnestown, MD

Everyone was amazing. Joel was the reason we chose Bartlett, he was the only person to come out and actually care about the integrity of the tree. The crew Oscar and Roberto that came out to do the work were incredible, friendly, and efficient.
Mike M., Gaithersburg, MD

The crew arrived early. They explained clearly how the work would be done. They took considerable care about my property and that of my neighbor to assure that no damage happened. Everything was cleaned up and left in perfect condition.
Toni B., Montgomery Village, MD

Great work. Polite and professional.
Jeffrey C., Germantown, MD

The staff was wonderful. The tree looks gorgeous. It looks so soft now. The shaping is perfect. The shape reminds me of a Hawaiian waterfall. All of my family members are so pleased. I put a photo (before and after on Facebook and have received a lot of positive comments on the tree. I hope to work with you in the future.
Teresa P., Gaithersburg, MD

We love working with Joel and the crews that work on our property. Joel is straightforward, low key, responsive, and does not up sell. The crews are polite, efficient, and always explain what they are working on.
J. Bose, North Potomac, MD

We love working with Joel and the crews that work on our property. Joel is straightforward, low key, responsive, and does not up sell. The crews are polite, efficient, and always explain what they are working on.
Jonaki B., North Potomac, MD

Very friendly and helpful staff including the crew member applying the treatment.
Ben K., Poolesville, MD

Thank you for taking the time to help us with our tree.
Stella D., Boyds, MD

I had a great relationship with Josh and was concerned when he moved on. However, Joel has been great to work with. The crews that were here last week were amazing, great work, good communication, and overall a very positive experience.
Diane W., Gaithersburg, MD

Great work. Thank you for your help.
Cynthia C., Clarksburg, MD

The crew was extremely efficient and professional. They did an awesome job.
Pamela F., Gaithersburg, MD

Very informative and friendly. Service provided very quick. Bartlett makes it very easy to care for my trees. I trust them completely.
Melissa M., Gaithersburg, MD

A great company to work with. Courtesy, professional, and caring staff. Could not ask for a better company to work with to keep my trees healthy and beautiful.
John N., Gaithersburg, MD

We feel comfortable working with Joel Spano. He is quiet, courteous, matter of fact, and knowledgeable. Our trees are taken care of with no additional up selling or complications. Every time we have had a crew on the property they have been professional, friendly, and have always explained what they are doing.
Jonaki B., North Potomac, MD

I continue to enjoy working with Joel Spano. He is always attentive to my needs.
Al M., North Potomac, MD

We recently followed up on Joel Spano’s tree trimming recommendations. Roberto and his crew were polite, extremely efficient, and did a great cleanup after their work. We will also continue to have the general tree care work done through this year, as Joel had recommended.
Sheila C., Washington Grove, MD

Bartlett's crew announced their arrival on our property and consulted with us as to what they were going to do and how much pruning of several trees was recommended on the work order. We agreed on the scope of the job, they consulted with us throughout the job to make sure all was proceeding as planned, and they cleaned up the work site before they left. They did an excellent job.
Debbie M., Gaithersburg, MD

Your crew is very professional and friendly. They did a great job on all projects. Roberto was one of the names I remember. All work was quick to schedule and done as promised.
Lori B., Germantown, MD

Thank you Joel and the Bartlett's crew for helping me, yet again, with caring for the trees in my yard. Over the years, I rely on you and am always pleased with the work performed by Bartlett's professional and courteous staff. Well done. I look forward to seeing you again. I have recommended Bartlett's Tree Company to all my neighbors. They use your services as well and are very pleased.
Kathleen M., Gaithersburg, MD

Joel has always been very responsive and helpful. We appreciate his advice and recommendations. We will be relying on his expertise when we consider future work. The crew members who performed the recent tree removal work were also very good. We spoke with the crew leader before and after the work, and he was very informative. At our request, he also answered questions about possibilities for future plantings. The crew member who performed the stump grinding informed us of his concern over a water line adjacent to his work area, and was extra careful around it.
Dan M., Germantown, MD

Found all to be very courteous and friendly.
Zoe L., Gaithersburg, MD

Very satisfied.
Judy G., North Potomac, MD

Every staff member with whom I had contact was a pleasure to interact with, from Joel Spano to the on site crew. In all, the tree removal was a surprisingly smooth and stress free experience, with absolutely no problems with arrangements or the work itself.
Susan S., Gaithersburg, MD

Joel was very helpful in pointing out areas that needed pruning. The two workers who performed the pruning arrived on time were polite and showed me their work before they left. Bartlett's quote was the highest of three I obtained. One quote was a third of Bartlett's and too good to be true. I am happy with the value I received from Bartlett.
David D., North Potomac, MD

Joel was so great to work with and the team of crew members were fast and efficient. I know our bushes look better than before and hopefully the medicine that was applied will help the Redbud live even longer. I really appreciate the hard work of everyone on your team.
Keri T., Poolesville, MD

Joel Spano was very helpful and prompt in providing an estimate, scheduling, and answering questions regarding the tree trimming process and taking care of the tree after taking out a large branch. The process took about two weeks from initial call to the service rendered. The crew cleaned up the work area very well before leaving.
Diana L., Gaithersburg, MD

A Bartlett crew did tree work for us earlier in the summer. They did a great job, they were very efficient and left the job site cleaned up. Another crew was here a week or so ago to fertilize evergreens. Job was performed quickly and efficiently. Our Arborist Representative has done a great job identifying tree work needed to keep our trees healthy and in scheduling the work and following up after the work was completed. This is an excellent organization and I will definitely have them do additional tree work in the future when needed.
Roy B., Gaithersburg, MD

Joel & Roberto and the entire crew were extremely professional and knowledgeable and a pure pleasure to work with. Could n ot be happier with the results.
Carolyn M., Montgomery Village, MD

Joel and Roberto and the entire crew were extremely professional, and knowledgeable and a pure pleasure to work with. Could not be happier with the results.
Carolyn M., Montgomery Village, MD

The crew that did our work was exceptional. They were very attentive to detail and worked to please us every way possible. Very pleasant and professional and they worked every minute they were here to complete the job. The clean up after the job was also great. The crew took their time to make sure everything was completely cleaned up. Well run company. Impressed by how well all the equipment was maintained. Joel impresses me with his knowledge of all the systemic issues with our trees.
Demos C., Gaithersburg, MD

Staff was friendly and explained what he was doing and how he was going to do it. Job was completed quickly and cleanly.
Mary M., Germantown, MD

Although I had little interaction with the crew member, the young man did not have a mask and I did have to communicate with him about the water hose and some limb trimming. When the job was finished, he did not announce he was done and leaving. Joel is great to work with. He is a good listener and provides what we want within our budget and in the same time, takes care of our tree needs.
Anne R., Montgomery Village, MD

Your service person was polite, presumably efficient, and did his job. I have already mentioned your company to a friend.
Bonnie F., Gaithersburg, MD

We especially liked the fact that Bartlett coordinated things with the utility companies. That was one less thing for us to do. Thanks for adding that to your service.
Revonne J., Germantown, MD

All great. Thank you.
Robert J., North Potomac, MD

The tree looks the best it ever has. Great work and I highly recommend their services.
Anne B., Gaithersburg, MD

I very much appreciated Joel Spano's help. And the Bartlett rep who came and did the work was very good. Not a labor intensive job so it took him only a short while to complete. No referrals currently but will be quick to mention you when I encounter neighbors who could profit from giving you a call.
Beverly S., Montgomery Village, MD

I am quite fortunate to have an experienced arborist. Great experience with all aspects.
Edward O., Montgomery Village, MD

Joel was super knowledgeable and answered all my questions. He also maintained safe social distancing and was extremely professional. I was impressed with his assessment and explanation for all the proposed treatment.
Steven K., North Potomac, MD

Professional organization.
B. T. S., Gaithersburg, MD

Joel Spano is great. He is responsive to my questions. I also appreciate that is he proactive in making recommendations. I trust his judgment with respect to my trees and my property.
Jon W., North Potomac, MD

Workers were very friendly and professional. They did their work quickly and cleaned up when they were done. Before they started they explained everything they would do and confirmed that the work was what we wanted done. When Joel came to give us an estimate he was very detailed in telling us what needed to be done and explained how the work would be done. He was very professional.
Roy B., Gaithersburg, MD

I appreciate the attention Joel Spano gives to my concerns about my trees and shrubs. Even though my property is small, he treats it as if it were larger and more important. He was quick to schedule and reschedule my service and the crew, when they came, did an excellent job consulting me all along the way.
Toni B., Montgomery Village, MD

We bypassed other large name tree experts to have Bartlett do our major tree removal now scheduled for January 2021. Prior to that date we had an emergency when a neighbor's tree fell on ours and was posed to do damage. We called Joe Spano. His crew was here in three hours, completed in one hour and left the property spotless. Most importantly, his crew's action averted damage to our property. There is nothing left to say, Joe Spano has well proven he has the professionalism and experience to be our go to arborist for life. We can rely on him. So pleased. It is really so important to be able to rely on experts like Bartlett, especially in emergencies. It is obvious the whole Bartlett staff crews certainly included make a well coordinated effort to put the customer first always.
John D., Gaithersburg, MD

Joel was fantastic as well as the Bartlett staff. We would not hesitate in recommending the team again. Our neighbors saw the team and will be inquiring for their yard as well.
Julie P., Gaithersburg, MD

Joe Spano is very knowledgeable, great at sharing information, and focused on trying to correct the problem as opposed to other companies who just want to sell their product.
Cathy R., Poolesville, MD

Joel was punctual, professional, and efficient. Roberto and his crew arrived ten minutes earlier than appointment time which was helpful, they organized the street signs with professionalism, they introduced themselves and performed their work with excellence.
Saundra P., Gaithersburg, MD

Staff was very knowledgeable and professional. Joel Spano spent the time needed to assess the situation with my trees and offered great advice and recommendations. I trust Bartlett and will call on them in the future for my tree needs
Mary M., Germantown, MD

We enjoy working with Joel Spano and trust his professional expertise and advise. Everyone we have had contact with from Bartlett have been highly professional and easy to work with.
Jane D., Gaithersburg, MD

Crew did great job. I let them know and informed Joel of our pleasure with job performed. Great interaction with office staff, Joel, and crew.
Anne D., Gaithersburg, MD

Joel Spano has provided excellent expert advice on all my trees and shrubs inside my property. While Bartlett is expensive, I am ensuring that my Boxwood survive the blight affecting most areas in the East Coast of the US. Joel advised for borer treatment for the White Oak which I am hoping will continue to thrive. The technician, Peter, has provided excellent service. Thank you both!
Carmen D., Gaithersburg, MD

Joe Spano has done an excellent job of identifying problems and working with us to solve them.
Marsha R., Gaithersburg, MD

They were all very helpful and professional. The guy who sprayed my trees even waited until I got my horses in the barn before he started his work. I appreciate that.
Ginger D., Dickerson, MD

The crew took the time to point out the location of the cable. The location was higher up. I thought it would be lower. Picked up branches, raked and cleaned area. I would recommend your company to neighbors.
Donna W., Gaithersburg, MD

Joel was excellent. Things were done quickly and professionally. Emails were responded to right away, which is great.
Nat S., Germantown, MD

Thank Joel for never giving up on us while we decided and procrastinated our tree work. He was kind and kept reaching out. We are very happy with the tree work that was just completed and the health of our trees from the program we are on. Thanks to everyone and the staffs knowledge and professionalism.
David C., North Potomac, MD

Have appreciated Joel's regular visits and knowledge in discussing our trees and shrubs.
Geney H., Montgomery Village, MD

Joel Spano worked to ensure my first experience with this company was excellent. He was respectful and knowledgeable. Joel also communicated well, both through email and in person. I very much appreciate his patience with all my questions and his help with my requests. In addition, the job foreman, Roberto is to be commended as well. The first day of this tree project, the weather was very hot. Roberto responsibly managed the crew and the work was completed safely. Joel had been recommended to me by two different friends. Although Bartlett's estimate was the highest of the three estimates I got, I decided to go with Bartlett. I was not disappointed.
Ann K., Gaithersburg, MD

Joel was excellent.
Larry R., Gaithersburg, MD

Everyone was kind and courteous. Very professional. Very pleased with the work. I would use Bartlett again and will highly recommend them to anyone needing tree services.
Mary B., Gaithersburg, MD

Great job.
Edwinn P, North Potomac, MD

The two trees look very nice . Thank you. If I have a referral, I will let you know.
Agnes H., Gaithersburg, MD

Joel Spano was very knowledgeable, easy to talk to, and prompt in his communication with me. I would highly recommend him to others. The crewmember who did the treatment was polite and professional. I can not get over the ease of my whole experience with Bartlett, from start to finish. It has been a pleasure doing business with them. My only regret is not walking the entire property with Joel to get his professional opinion on the health of other trees.
Judy L., Germantown, MD

Joel's professional expertise, advice, and follow ups are much appreciated.
David C., Gaithersburg, MD

Joel Spano is excellent.
Jerry V., Darnestown, MD

Bartlett is very professional. Joel was great and so were the crew. Could not ask for better service. I have been a Bartlett customer for three years and will continue to use their services.
Michelle R., Montgomery Village, MD

I am always delighted with Joel Spano and Bartlett. My house is surrounded by trees and the twice year service from Bartlett makes me feel secure that a bad storm is not going to do damage because my arborist carefully inspects the trees in the fall and spring. He makes recommendations on what to trim. I have been very happy with the treatments for my trees to prevent disease and make them grow in a healthy way.
Madeleine J., Gaithersburg, MD

Joel is very pleasant and seems knowledgeable. I feel he was not trying to talk me into anything my landscaping did not really need, which I appreciated.
Cathy S., Gaithersburg, MD

Joel Spano is excellent.
Jerry V., Darnestown, MD

We appreciated Joel's prompt response with the quote and scheduling for our job. The crew led by Roberto was pleasant and very amiable. The crew had great camaraderie. Most importantly, the job was done efficiently and professionally. They cleaned up the yard and left no debris behind. Awesome job.
Maggie B., Boyds, MD

Joel is candid, knowledgeable, professional, and a joy to work with. All of your crew members are polite, skilled, and focused on satisfying your customers. Keep up the good work. I suspect Bartlett Tree Experts is a bit more costly than other similar services, however, I have found that you get what you pay for. In my opinion Bartlett is a bargain for the honest advice and professional service that they provide.
John N., Gaithersburg, MD

Outstanding skills by staff and Arborist.
Edward O., Montgomery Village, MD

Joel Spano is informative, helpful, courteous, and extremely responsive. The crew who did the work, like cabling and pruning, have done a terrific job. Recent cabling of a Water Birch on the property was wonderful and the Large Oak pruned by Bartlett now looks beautiful. It is a large focal spot of the treeline in our back yard and now very eye-catching and calming to look at. Thank you for your good and careful work.
Grace G., Gaithersburg, MD

Great people. Very knowledgeable.
Becky B., Gaithersburg, MD

Always a pleasure to work with Bartlett at any and all levels.
James H., Laytonsville, MD

Joel is an extremely knowledgeable and personable young man. He is a pleasure to deal with and is always willing to answer all our questions and provide practical advice about our landscape materials. I sincerely hope he will spend his entire career with Bartlett.
Carol N., Gaithersburg, MD

Everyone was great.
Jim F., Gaithersburg, MD

Joel Spano has been taking care of our home for a while now. He is extremely professional, friendly, and great to work with.
Dan B., Gaithersburg, MD

Joel has provided excellent customer service. He is knowledgeable and followed up without seeming pushy. We feel that we can trust his recommendations. The folks who have performed the tree trimming and tree care services have always been excellent with their efficiency and professionalism. We appreciate your services.
Marla R., Germantown, MD

Both my husband and myself have found our experience working with Joel Spano to be excellent. We have told our neighbors how knowledgeable he is as an arborist.
Nancy R., Germantown, MD

Service seems fairly expensive otherwise I am comfortable with the level of service and the results.
Stephen W., Darnestown, MD

Joel Spano was extremely pleasant and knowledgeable. He assessed what our trees needed and we implemented the treatment. We did not interact with the technician but she was efficient and caused no disruption. I am tremendously pleased with the result, our tree seems to be saved. I will certainly turn to Joel and Bartlett again if we need help with our trees.
George H., Poolesville, MD

Joel is an outstanding arborist who takes pride of his profession. His interpersonal skills are remarkable. The same for the crew when they come on site to do their job. Kudos for a job well done.
Edward O., Montgomery Village, MD

Your crewmembers are always polite and professional. My last service was no different. Joel is a consummate professional and a joy to work with. During my last service I believe there was a misunderstanding about the work that needed to be done. I contacted Joel and I am convinced the issue will be resolved to my satisfaction.
John N., Gaithersburg, MD

The Bartlett team was very knowledgeable about the condition of our large trees. They provided advice on how to take care of them and worked with us on the best way to prune the trees. We had specific concerns with some branches near the house and the work crew accommodated our needs. The crew also was considerate of squirrel nests in the trees and at our request left them where they were and trimmed branches so that the nests were still supported. Brave men to climb so high. We appreciate their work.
Brenda R., Gaithersburg, MD

Joel Spano is courteous, prompt, and responsive regarding all our needs.
David R., Germantown, MD

I found all of the Bartlett staff very polite, helpful, and knowledgeable. The work was performed as stated in the quote. I will definitely use Bartlett for future projects.
Anne S., Germantown, MD

The site looks amazing and clean. Everyone was courteous and efficient. I would recommend Bartlett to anyone.
Andrea W., Clarksburg, MD

Everyone was great. Very professional. Crew cleaned everything. Well done all around.
Mike M., Montgomery Village, MD

Joel was great. I was not home for the removal but I have pictures and the job looks neat and clean.
Joann Q., Gaithersburg, MD

Thanks Joel for your professionalism and that of your crew. The men removing the tree and grinding the stump were polite, friendly, helpful, and hard working. Easy to recommend your company and services to others. Very nice job.
Kathy G., Gaithersburg, MD

All contacts with Bartlett was courteous and professional. Joel was very knowledgeable and shared his knowledge freely. Roberto and his crew were efficient, courteous, and their cleanup was extremely neat.
John C., Gaithersburg, MD

Joel Spano inspired confidence in the company and workmanship of the crew.
Paula R., Germantown, MD

Professional, courteous, considerate of my input, and responsive to my questions. Practiced safety throughout the job. Would use Bartlett again.
Jean F., Germantown, MD

Our arborist was great in initiating care for our trees this year. He came by on his own, provided his assessment via email, and gave quotes for all work recommended. A great approach for folks who care about their trees but may not remember to ask for regular checkups. Thank you for having that initiative.
Jim P., Gaithersburg, MD

The staff that arrived were great. They were able to do it safely and faster than what I thought it was going to take. I had three other company's come out and two told me they could not do it without me taking down my fence. Much thanks you were able to fit me in.
Chris M., Damascus, MD

Good prompt service.
Jim F., Gaithersburg, MD

Joel Spano is knowledgeable and great to work with.
Nancy R., Germantown, MD

For the second time, I selected Bartlett to trim and prune two trees in my yard. From the moment Joel Spano made his visit to inspect the trees and provide his professional feedback to the moment the crew drove away, everything was done in a very competent manner. The crew made sure I knew what to expect as they trimmed each tree. The men were polite, thorough, and cleaned each area with extreme care. I will not hesitate to hire Bartlett for future tree work I highly recommend their expect services.
Mary Frances B., Montgomery Village, MD

Very courteous and friendly. Willing to do whatever it takes to complete the job.
Sheila Y., Montgomery Village, MD

Joel is amazing. I have complete trust in his opinion and recommendations.
Jimmy L., North Potomac, MD

My first impression of Bartlett was by phone and the quick response to my request for service. Within one week of my call, Joel Spano was with me discussing the best approach for trimming my trees and shrubs as well as future care. About two weeks later, the crew arrived on time, checked with me at different intervals during the work to be sure they were doing what had been discussed, and completed the work. They cleaned up well afterwards. I was thoroughly pleased with the work done by your team. My sister has called on Bartlett for several major tree issues in recent years. Her high praise and recommendation for the company is well-deserved.
Toni B., Montgomery Village, MD

The first time Joel came to look at the slanted tree he arrived early and I was lucky enough to still be home before work. He totally explained the job and what would happen.He explained to me that they would do their very best to keep the tree upright and more centered. After the job was completed and before they left, they made sure everything was even and the area was left completely clean. I will most definitely use Bartlett the next time I encounter any issues with my trees.
Wendy K., Montgomery Village, MD

This is a customer comment I am pleased to provide. Every person at Bartlett I had contact with, starting with initial phone inquiry and ending with final yard cleanup, was competent, professional, patient, and respectful of our property. There were no surprises, work estimate was spot on, crews showed up as promised, work conducted as described, and our preferences were welcomed. Other factors that will insure our returning to Bartlett for any future work are your focus on efficient, up to date equipment and vehicles, professional arborists, thorough training of specialists, and the safety first priority.
Judy K., Gaithersburg, MD

The work was very difficult, involving tree access from the neighbor's driveway. The men handled this work seamlessly and efficiently. I would not be surprised if they use Bartlett for any tree work they might have in the future.
David B., Darnestown, MD

Joel Spano is very knowledgeable. He did a complete survey of my property and provided advice to treat the Boxwood against blight. Bridget has been providing excellent service, listens carefully, and continues to address any issues. I could not be more satisfied.
Carmen D., Gaithersburg, MD

The staff were extremely knowledgeable and very friendly. They were accommodating to my needs.
Judy C., Gaithersburg, MD

Joel did a great job giving us suggestions and feedback. He worked hard to schedule a pruning appointment to accommodate our schedule. When there was a question about the health of a tree that was being pruned, he quickly returned to our home to weigh in on the decision making. Wilbur and his crew were great. They showed up on time, worked diligently, and did a thorough job. We are aware that Bartlett is an expensive option for tree care, but the degree of expertise and professionalism made us feel like they were worth the expense.
Susan F., Gaithersburg, MD

Excellent service, very professional.
Jackie R., Gaithersburg, MD