The crew members were amazing, they are always polite and lovely to talk to for the few times I get to talk to them. They are careful with my property and other trees. My arborist is also amazing. He checks on my property for me and recommends what I need to have done. I have loads of trees, and incredibly tall trees at that. It is great to know there is someone looking out for the health of my trees, so they do not fall on my house, and they continue to provide a place for wildlife to live.
Stephanie S., Bel Air, MD
We recently moved to a property with dozens of mature trees and we wanted to assess their health and react accordingly. Arborist Graham came out and gave recommendations about which dead trees should be removed and what treatments could treat a diseased tree that we wanted to save. He also recommended pruning certain trees away from the house for safety and to promote them growing evenly. The team that came out to do the work was careful and thorough. They removed limbs in such a way as to minimize damage to neighboring trees. All tree debris was removed from the yard, except the logs we had asked to save for firewood. The crew even went to the lengths of moving a Christmas decoration we had in the yard that was on the edge of the drop zone and replacing it after they finished the work. They treated our property with the utmost care. We will be calling again.
Kathryn B., Bel Air, MD
Graham Becker and the three gentleman crew members were extremely professional and responsive. The crew worked very hard over the two days they were at our property. We are extremely pleased with the results of their work. Graham and the crew were flexible when we expanded the scope of work to include two additional trees.
Mary B., Sparks, MD
Graham as well as Alex Hinder and Will were highly professional. Could not be happier with the work.
Terence F., Bel Air, MD
Graham was very helpful and took time to explain his recommendations.
Kate H., Monkton, MD
Graham answered any questions I had, returned calls and emails quickly, and was knowledgeable. The entire work crew was conscientious, friendly, trustworthy, and efficient. What a great group of young men. The guys worked hard in hot weather and cleaned up my property nicely at the end of each day.
Sue H., Sparks, MD
Graham Becker is the person that I communicate with. He is an asset to your company. He is very responsive, helpful, and courteous. I do not hesitate to contact him with any problems that I have with my landscape.
Rebecca P., Pylesville, MD
The team was great, seemed to have a great time doing their job, and was very professional. They clearly know what they are doing. Working with Graham to set up everything was seamless and he kept us informed all along the project, even calling to let us know about a cancellation he had and if we wanted to have the work done immediately.
Leslie S., Sparks, MD
Graham and the workers were all very professional and courteous. The work was done very well, especially the trimming and thinning of the Cherry tree. The tree looks much better and will allow sunlight to reach the ground. Removal of the old Pine tree went well and stump grinding completed.
David P., Bel Air, MD
Graham was very friendly and informative. He gave time to review all trees that I had questions about. I feel that he gave me good advise to keep my trees healthy.
Wanda E., White Hall, MD
Graham and the crew have been terrific at solving the problems of my plants as well as taking care of the trees at my property. Thank you for all you do.
Perry C., Havre de Grace, MD
I have been a Bartlett customer for years, and I am never disappointed by the services you provide. Graham has been a fantastic resource for trimming, pruning, and removal advice. When scheduling any service he is communicative and works to accommodate our schedules. We had no property damage in the recent wind storms largely because of the pruning we have been advised to complete over the years. We have had several large trees removed recently and, the remaining stumps ground. Chris, Grant, and Brandon have been polite, professional, hardworking, and diligent as well. Brandon worked to finish a grind job late on a holiday Friday and during a torrential rain storm. He did not cut any corners, finishing the job to perfection. We appreciate all their efforts.
Teri C., Bel Air, MD
Graham is very friendly, knowledgeable, and helpful. He develops plans that are best for the trees, both short term and long term. He communicates that information well. The crew did impressive work. They are diligent, thorough, and are very safe and careful.
Ann J., Fallston, MD
Graham is always responsive to any questions I have. Very thorough in his explanations about tree health and best practices as it relates to my specific trees and landscaping. The technicians always call ahead when they would like to perform services so I can be present. They are friendly and very willing to share their knowledge openly about things I can do to improve the health of my trees and shrubs.
Tom D., Freeland, MD
Graham is very professional and always answers all my questions. I have learned a lot about trees!
Lisa C., Havre de Grace, MD
Graham is awesome, I appreciate all he does. The guys who come out are very professional. Wouldn't go to any other tree company.
Diane S., Havre de Grace, MD
Chris and Alex did a wonderful job. Graham was very accommodating.
Priscilla S., Bel Air, MD
Graham is great, he always responds to my calls. He takes the time to come to my home to actually see, inspect, and address my concerns about my older trees. He is able to immediately diagnose the problem(s) and tell me what's needed. Graham is always professional and courteous. His knowledge of trees and their care is greatly appreciated.
Cheryl G., Rosedale, MD
I have nothing but great things to say about Graham Becker and his wonderful crew! Graham gave me totally accurate and affordable estimates, and the crew fulfilled every expectation! They didn't even mind me hovering around, and made sure everything was done to my liking.
Leigh M., Bel Air, MD
Graham Becker is always available and responsive to my questions and concerns.
Rebecca P., Pylesville, MD
Graham Becker is very courteous, prompt, and knowledgeable. He is a pleasure to work with.
Rebecca P., Pylesville, MD
Graham is a terrific representative for the company&professional, yet friendly demeanor; knowledgeable; willing to make recommendations; and to easily explain needed work and how it will be conducted. The lead staff member was professional and pleasant to deal with. He kept us appraised of progress during the project. The entire crew were efficient and did a terrific job and left the property clean and looking well groomed!
Linda M., Joppa, MD
I want to let you know how very pleased we are with the work performed by your crew. As you know, we are returning clients and, we are for the very reasons exemplified by you and your crew (Jack and Chris). You were not only a pleasure to work with in planning the tree removal efforts, you understood our tree removal needs and had them executed perfectly. Jack and Chris were just awesome young men. I am always so impressed by the quality of individual Bartlett Tree is able to hire and maintain. Whatever the business model is there, don't change it. I appreciate the hard work demonstrated by every crew Bartlett has assigned to our tasks. Hard work efforts aside, the crews go the extra steps in providing¬ just a good job, but an excellent one. Attention to the smaller things that are so appreciated. Generally the brush associated with any tree removal is a messy cleanup. Jack and Chris raked and even cleaned up the 'sawdust' off my lawn. I very much thought your personal immediate follow up of the job was a truly professional touch, and I thank you. Please pass my compliments along to your crew, as well as any management that may be interested. Honestly, I must compliment the office staff as very professional and kind any time I call!
Teri C., Bel Air, MD
Our entire experience with Bartlett has been nothing less than perfect! Graham Becker has been truly amazing to deal with&from his friendly manner to his professionalism to continuing to check in throughout each project and follow up. Having dealt with contractors from all walks of life in the past, this isn't the norm, this is the exception to receive such wonderful customer service. Graham worked closely with us to create three separate projects to complete over about a years time. He understood to work with us so we could complete the projects and within our budget. The crew that was on hand for each project was also spectacular! Each gentlemen was a total professional, personally introduced themselves each time, and friendly. They were all extremely competent on the job. I've never had an experience with an outside company where everyone from the Sales Person to the Project Manager to the actual staff performing the work was courteous, professional, friendly, and extremely competent. Let's face it, many times the staff that ends up on site to perform any contracting work (i.e., electric, plumbing, paving, or tree service) isn't usually professional - from appearance to personality. Our entire experience with everyone at Bartlett has been 100% top notch. I would highly recommend them to anyone and do plan on continuing working on future projects with Graham. Graham and his team were truly a pleasure to work with for all steps of our projects.
Tony A., Kingsville, MD
Everyone from Graham to the crew who took down our trees were friendly courteous and very knowledgeable. We appreciate the fine job they did this trip out and have always done in the past. We will continue to be "Bartlett Tree People" and would never trust our trees to anyone else. Keep up the good work it is truly appreciated.
Karen W., Baltimore, MD
