Fabulous all-round, very knowledgeable, explains observations, and solutions in easy to understand language, responds quickly to questions and issues, friendly as well as professional. And might have saved our porch by detecting a lightning strike of an over hanging Maple, and immediately scheduled it for removal. We have worked with Graham and his team for the ten years we have owned our home, he give us confidence that our property is safe, and they keep our trees and shrubs healthy and beautiful. Oh, and they saved our Holly-Hedge and our young Black Gums from infestations. Those trees and hedge are gorgeous now, just some of the beautiful trees they care for in the neighborhood.
May K. , Havre De Grace, MD
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Everything was great. Bartlett was highly recommended and we are glad we made the call. Graham was kind, knowledgeable, and very professional. He answered all my questions about our trees. Since we are new to the area, he even went above and beyond and recommended some places for us to explore.
Doris R. , White Marsh, MD
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Graham Becker is always knowledgeable, proactive, and friendly. The crew members that have been here over the years have been terrific, keeping me informed, always doing a little bit extra, and cleaning up so well that we might not know they have been here.
Joe T. , Bel Air, MD
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Graham answered any questions I had, returned calls and emails quickly, and was knowledgeable. The entire work crew was conscientious, friendly, trustworthy, and efficient. What a great group of young men. The guys worked hard in hot weather and cleaned up my property nicely at the end of each day.
Sue H., Sparks, MD
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Graham Becker is the person that I communicate with. He is an asset to your company. He is very responsive, helpful, and courteous. I do not hesitate to contact him with any problems that I have with my landscape.
Rebecca P., Pylesville, MD
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Graham was very friendly and informative. He gave time to review all trees that I had questions about. I feel that he gave me good advise to keep my trees healthy.
Wanda E., White Hall, MD
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Graham is very friendly, knowledgeable, and helpful. He develops plans that are best for the trees, both short term and long term. He communicates that information well. The crew did impressive work. They are diligent, thorough, and are very safe and careful.
Ann J., Fallston, MD
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Graham is a terrific representative for the company&professional, yet friendly demeanor; knowledgeable; willing to make recommendations; and to easily explain needed work and how it will be conducted. The lead staff member was professional and pleasant to deal with. He kept us appraised of progress during the project. The entire crew were efficient and did a terrific job and left the property clean and looking well groomed!
Linda M., Joppa, MD
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Our entire experience with Bartlett has been nothing less than perfect! Graham Becker has been truly amazing to deal with&from his friendly manner to his professionalism to continuing to check in throughout each project and follow up. Having dealt with contractors from all walks of life in the past, this isn't the norm, this is the exception to receive such wonderful customer service. Graham worked closely with us to create three separate projects to complete over about a years time. He understood to work with us so we could complete the projects and within our budget. The crew that was on hand for each project was also spectacular! Each gentlemen was a total professional, personally introduced themselves each time, and friendly. They were all extremely competent on the job. I've never had an experience with an outside company where everyone from the Sales Person to the Project Manager to the actual staff performing the work was courteous, professional, friendly, and extremely competent. Let's face it, many times the staff that ends up on site to perform any contracting work (i.e., electric, plumbing, paving, or tree service) isn't usually professional - from appearance to personality. Our entire experience with everyone at Bartlett has been 100% top notch. I would highly recommend them to anyone and do plan on continuing working on future projects with Graham. Graham and his team were truly a pleasure to work with for all steps of our projects.
Tony A., Kingsville, MD
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