Erik Imperato, Arborist Representative

It was done to perfection. The debris was taken away and trees were taken down with care. Eric and staff were responsive, and the experience was positive. I would definitely have Bartlett for more work when needed. They have the right equipment to navigate the yard which is not always the case with smaller organizations.
Barbara K., North Syracuse, NY

Crew was effective and efficient. Left the property neat with all debris removed.
Brad L., Liverpool, NY

Staff was very efficient, talented, safe, and polite. Checked several times to verify branches were trimmed as desired. Representative detailed with quotes and provided scope options as requested.
Jon C., Cicero, NY

Everything was great. To be perfect they could have taken us for ice cream. They were pleasant and accommodating. Enjoyed talking to them. Excellent service, a job well done. will recommend to friends and neighbors.
Patricia H., Liverpool, NY

Great service, timely, attentive, and knowledgeable with good input. We are very happy to have Bartlett to care for our property.
James L., Brewerton, NY

very professional Very satisfied, I would recommend you to others.
Jim W., Clay, NY

Both Erik and the technician were great. Wonderful, knowledgeable, and courteous.
Scott E., Central Square, NY

We were very pleased at how quickly they were able to come out to prune and remove our trees they did a great job and arrived right on schedule.
Jennifer R., Mattydale, NY

I have had trees cut down before but this is the best experience I ever had, price wise too.
John R., Liverpool, NY

Erik is alway polite, knows the best treatments and approaches for different issues. Happy to work with him. I wrote a letter and sent it to Personnel. My respect for all the team’s work for me.
Karen I., Liverpool, NY

Everyone was very informative, efficient, and friendly. I truly appreciated the great service. I would highly recommend.
Stephanie L., Liverpool, NY

Always professional and courteous.
Munson B., North Syracuse, NY

They were courteous, efficient, and attentive to detail. Eric is extremely knowledgeable and offered good advice regarding our property. He and the office staff are very timely when any changes to the schedule are necessary. Overall we are very satisfied.
Kathleen C., Brewerton, NY

Very informative, polite, and friendly.
Karen K., Liverpool, NY

Eric and his staff are extremely professional and kind. I will continue on with my service with Bartlett.
Katie D., Cicero, NY

The team arrived in a timely manner, was thorough, cleared debris from both ours and our neighbors lawn very well. The pruning changed our landscape for the better thanks to them.
Luana R., Cicero, NY

Everyone involved from start to finish was professional, courteous, and knowledgeable.
Jake B., Cicero, NY

Nothing, from initial contact to job completion every single representative of the company was professional and pleasant to work with. Awesome. On time, knowledgeable, and friendly. The best experience I have had with any company in a very long time.
Edward M., Liverpool, NY

Your representative, Eric who wrote up the estimate did a great job. All employee's that responded were great. The crew that trimmed and cabled the tree was very friendly and efficient, Job well done.
Preston P., North Syracuse, NY

Everybody we worked with was fantastic. We know nothing about tree health and the person who came to talk to us took the time to explain it very thoroughly in a way anybody could understand.
Stephen R., Cicero, NY

Always courteous, teams get work done and clean up in a very reasonable time frame.
Richard R., Clay, NY

Thank you for reaching out to save my tree. Without your intervention, I would not have even known that I had a problem.
Tom H. , Cicero, NY

Last week I called and left a message for Audrey, who treated the trees in my backyard. I have been at Cornell for two very long days with my dog, and I completely forgot to make the backyard easily accessible. Audrey somehow managed to do the job. I apologize and thank her I also thank the very courteous woman who took the message.
Kristin S., North Syracuse, NY

Spruce trees are in bad shape due to needle cast, got first treatment. Did a great job, timing was great as I had someone doing other home repairs and was just finishing as she arrived, hopefully the needle cast problem goes away.
Paul K., North Syracuse, NY

Every one who came to my house was great. From looking at the tree, to doing the physical work they represented your company very well. They showed concern about my home and yard.
Ken L. , North Syracuse, NY

They were quick and efficient. Can not think of one thing I would change. Very knowledgeable and explained everything so I could understand. Would recommend them to my closest friends.
Linda O. , Cicero, NY

Excellent service. Very professional, courteous, and helpful Thank you, very happy with your service.
Ronald F., Liverpool, NY

Nothing, it was perfect. Everyone was super friendly and helpful.
Lennie D., Liverpool, NY

Could have been more timely with responses to questions regarding proposal. I had to leave several voicemails among several numbers before getting a response.
Susan P., Tully, NY

Incredibly happy. I am with Eric and the other employees.
Katie D., Cicero, NY

I cannot say enough great things about everyone I have encountered since I started with Bartlett. Eric is absolutely the best. I mean the best. He is so knowledgeable and professional. I completely appreciate his suggestions. Today the trees were sprayed. I have a bird bath with flowers around, no worries I removed the birdbath. Anyways his hose hit the flowers and bent a few. He came to my door to let me know. It is no big deal they are not really affected but to have the courtesy to acknowledge and inform the customer is top notch service. Forever your customer.
Katie D., Cicero, NY

Tree crews were excellent, very careful, and obviously knew what they were doing.
Sarah S., Cicero, NY

Erik is great to work with. He is very knowledgeable about all things trees.
Don. N., Liverpool, NY

All crew members were polite, personable, and professional. I am pleased with the great work they did.
Laurel D., Liverpool, NY

Just a great crew. Friendly, Informative, Safety Conscious, neat, I think they did a very thorough job of trimming that very tall tree. Can not think of anything they could have done better.
Ted J., North Syracuse, NY

You did a great job. Great company to have serviced my trees.
Ken S., Liverpool, NY

The two crew members who did the work at my home were amazing. They were personable, friendly, knowledgeable, and very efficient. The office staff that answered the phone and the representative that initially came to my house to estimate the job were pleasant to work with.
Sandra S., Liverpool, NY

Great job done by all, starting with Eric when he came out to give a quote, and all or both of the tree trimming crew did a great job. Even went out of their way to provide a branch support to my Arborvitae which had a sagging branch due to the weight of the snow. I might have interrupted the crew a few times with questions while they were working, which was probably annoying to them, but they patiently answered my questions, were polite, and professional. I would not hesitate to recommend Bartlett to anyone needing tree work.
Susan H., Liverpool, NY

Very helpful and they were able to save the tree when other tree services recommended cutting it down. Crew did a great job.
James M., Liverpool, NY

Have had Bartlett for years and could not be more pleased with their work.
Douglas M., Cicero, NY

Very satisfied, thank you. Wonderful staff. Eric is great. Thank you. Honest, capable, and courteous.
Ronald F., Liverpool, NY

We always know we will get the best advice and tree maintenance from Bartlett. Thanks again for helping our tree.
Traci C., Cicero, NY

We have found each Bartlett staff person to be professional, respectful, informative, and responsive to our needs/questions/ concerns. Eric, our arborist, first responded regarding concerns about a dead tree, then worked with us to identify needs for other trees on our property. On 11/10/22 the tree removal team completed the major and final aspect of required work on our property. They arrived early and were here the entire day completing this massive job. They took care to protect things in our yard along with laying matts to avoid damage to the grass. Upon leaving late in the afternoon, they made sure to clean the entire area and even returned the next day to place soil and grass seed on parts of the lawn. We appreciate the service that has been provided to us and will be certain to recommend Bartlett to others.
Daniel P., Liverpool, NY

Erik has been very informative about the issues with these trees. He has been very responsive when I have asked him for more info or had a question.
Don N., Liverpool, NY

Eric was patient, informative, and very versed in tree care. The crew that came out to do the work was very efficient, introduced themselves, let me know when they were finished, and cleaned everything up.
Sharon W., Liverpool, NY

I was not home when the crew came, but work was done neatly, and everything was clean when I got back. I also appreciated the notice when they were coming.
Jennifer G., Caly, NY

Courteous and most knowledgeable.
Richard D., Liverpool, NY

The service we had was to spray our Arborvitaes with dear repellant. The job was completed quickly and without any issues. We are very happy with the job done.
John P., Brewerton, NY

The whole experience was very smooth, and the site was left very clean. Erik was very professional and kept me updated.
John D., Cicero, NY

The Japanese lilac received a much needed trimming. Wow. I love the new shape. Thank you.
Jill H., North Syracuse, NY

The office is extremely helpful and pleasant. I was not home when they came, but I spoke to them via my ring doorbell so as far as I can tell all went well.
Rosalie V., North Syracuse, NY

Very neat and friendly.
David L., Liverpool, NY

Excellent service. The guys were great. Very courteous and cleaned up before leaving. Very happy with the service and professionalism. Thanks for the great service, I will definitely call again.
Elise M., North Syracuse, NY

good service, modest prices, and cleanup is complete when the job is done. entertaining to watch high wire acrobats perform without a net no extra charge.
Philip K., Manlius, NY

Project was completed professionally and promptly. I could not have asked for more. Excellence from start to finish, thank you. Well done.
Kim V., Brewerton, NY

everyone on your team has always been friendly and courteous and Erik is extremely knowledgeable and takes time to identify and explain everything we should be doing thoroughly.
Frank C., Brewerton, NY

It has been a wonderful experience from diagnosis to treatments. All the service people have been very professional. Plus my trees are improving daily.
Kathy A., Liverpool, NY

Totally satisfied. Like how you keep me informed about my tree and other information.
Eugene W., Clay, NY

Thanks Erik for your follow up on the trimming service. Professional and prompt. The crew as well, courteous and respectful of our property.
Stephanie L., Liverpool, NY