Christopher Larkin, Arborist Representative

Very impressed with the whole crew. Chris Larkin was very helpful. His notes, which became the proposal, were clear and detailed enough that the work crew needed very little input from us when they arrived to do the tree trimming. Gilbert and his crew were great. They knew what they were doing and were very professional in their dealings with us and in their work on the trees. I expect we will have Bartlett out again in a few years and when we do, we will request the same crew.
Chris R., Silver Spring, MD

Chris, the arborist, was very helpful and friendly and the three man crew that worked on our property was just fantastic. We greatly appreciate everyone's efforts to get this project done. Thank you.
Melissa W., Hyattsville, MD

Everyone is helpful, professional, and friendly.
Sandra T., College Park, MD

I was pleased that the crew came back the next day with a stump grinder that could fit through the garden door. I appreciated Chris Larkin's advice and squeezing me in early.
Patrick C., Silver Spring, MD

So far, so good on customer service and treatments.
Gwendolyn D., Bowie, MD

Christopher Larkin, our representative was excellent. He was always in touch with us during the process. We did hit a complication (no fault of Bartlett) and Christopher was very helpful. His crew was terrific and left our yard spotless. We will certainly use Bartlett again.
Julia M., Cheverly, MD

Questions: Was the job done to your satisfaction? Yes. Was the job site left neat and clean? Yes. Was your experience with our Administrative Staff friendly, efficient, and helpful? Yes. Were you treated courteously by our crew? N/A
Keenan A., Silver Spring, MD

Questions: Was the job done to your satisfaction? Yes. Was the job site left neat and clean? Yes. Was your experience with our Administrative Staff friendly, efficient, and helpful? Yes. Were you treated courteously by our crew? Yes. So far, so good on customer service and treatments.
Gwendolyn D., Bowie, MD

So far, so good on customer service and treatments.
Gwendolyn D., Bowie, MD

Everyone is helpful, professional, and friendly.
Sandra T., College Park, MD

I really appreciated the time Chris Larkin took to explain the sequence and treatment options for various threats to the Oaks in the area. His knowledge and expertise are a great asset to Bartlett.
Helen F., Takoma Park, MD

Chris Larkin is an excellent arborist. He is very knowledgeable about problems with our landscaping and very helpful in recommending solutions. Bartlett has kept our landscaping very healthy for decades. Thank you.
Janet L., Adelphi, MD

Everyone was very professional and helpful in addressing our questions and concerns about the trees, and providing advice about how much should be cut off so that they are not damaged. This is our third time using the company to trim and cut our trees and each time we were pleased with the work and the way they cleaned up when the job was completed. Thank you.
Kimberly P., Upper Marlboro, MD

From start to finish the service was excellent. I was alerted when the crew arrived and was shown all the work done in the yard before they left.. All debris was removed. They went well above and beyond expectations. Great customer service. You are simply the best.
Brigid O., Silver Spring, MD

Jamie, was great to work with. He is capable, courteous,and professional.
Carolyne P, Takoma Park, MD

Very professional and hard working. Very neat. Good value for the money.
Peter F., Landover, MD

Chris is always very professional. He also recognizes me as a client for many years. The three team crew was fantastic. I would like to extend my thanks to them for a job well done.
Carlos S., Capitol Heights, MD

Exceeded expectations.
Lloyd S., Fort Washington, MD

Great job! Thanks much!
Doug D., Takoma Park, MD

The two men who came to do the job were extremely pleasant and efficient.
John O., Takoma Park, MD

Very professional staff and experts in the field of tree and stump removal. Highly recommend.
S. Dean, Silver Spring, MD

Chris was a pleasure to work with. He was very knowledgeable and took the time to look at the health of all my trees. He also made several suggestions about the types of trees that should be consider to replace and the trees that needed to be removed. The crew that removed the trees were very professional. The trees were removed quickly and without a mess.
B. Smoak, Silver Spring, MD

Everything went great.
Linda A., Silver Spring, MD

Bartlett staff was wonderful. They were polite and pleasant. They worked efficiently and cleaned up when finished. I would be pleased to work with them again.
Mary and James W., Silver Spring, MD

I learned that the tree is eighty feet tall, not forty feet tall. I could not believe how fast they got up to the top. No evidence they were ever here when they left, except the tree is now trimmed. Thank you for excellent work.
Jane O., Silver Spring, MD

Everyone I dealt with was helpful and friendly.
Koralleen S., Takoma Park, MD

Christopher Larkin was very professional and explained everything and answered all my questions about the services I requested. The technician who came and sprayed also was professional and answered my questions.
Philip C., Silver Spring, MD

Everyone we came in contact with was very nice, helpful, and easy to deal with. We were also very happy with the quality of the work and the crew's timeliness and efficiency. Great experience overall.
Corey S., Hyattsville, MD

Great job. We will have you guys back out to deal with the Elms soon. Thanks for the great work and extra clean job site. I was a little nervous about the recently seeded grass under the two trees, but the guys treaded softly and there was no damage to the young grass at all.
Mike B., Bowie, MD

I was impressed with Bartlett well before the work was carried out. You came to survey and price the work exactly when you said you would. Your price for the work was extremely competitive. The crew were professional, courteous, and efficient. Chris Larkin was very helpful throughout. We would happily recommend you to others.
Stuart C., Takoma Park, MD

Christopher Larkin has been very nice and professional and provided great service to us for many years. His crew, Jaime especially, is very impressive to watch in our trees. He definitely is highly skilled and an artist. I observed him looking at the tree from a distance when he was finished. I felt like he was proud of his work.
Brenda S., Silver Spring, MD

The staff member that coordinated my appointment was courteous and flexible. My Bartlett arborist representative was extremely knowledgeable and flexible with their suggestions and the timing of such. The crew member that perform the work was very diligent and did an excellent job as well. I have worked with Bartlett for a number of years and I am very pleased with their service and expertise.
Sue D., Silver Spring, MD

Chris Larkin is knowledgeable, professional, and a pleasure to deal with. Crew led by Jamie was very good.
Randy W., Silver Spring, MD

I had an excellent experience with Bartlett, Chris, and his team. The crew arrived at my property early, explained the work to me, and left my backyard in better condition than when they arrived. Joyce Baldo was responsive and a pleasure to coordinate with.
Patrick O., Washington, DC

This is the second time that I have used Bartlett Tree Experts and I chose them because of their professionalism and knowledge about trees. I believe that I received an honest evaluation of what was needed in my case and that was carried out. After all they are Experts I was treated kindly by everyone.
Clarice T., Upper Marlboro, MD

The arborist and crew were very polite and considerate. They were willing to discuss my needs. The crew worked very efficiently and did a great job. I still hope to get advice on fertilizing my Maples that my neighbor butchered last December. I hope to try to save them from dying and a lot of the work done on my trees was toward this end.
Diane D., Washington, DC

All Staff has been professional, respectful, helpful, friendly, and polite. I am very pleased with the service. I have referred Bartlett to my next door neighbor. I am very pleased with the service and results of the treatments. I never knew my trees and shrubs could look so full, healthy and beautiful as they did after treatments. In addition, they seemed to have grown twice as big after treatment. I referred Bartlett to my next door neighbor. She has already called and has an appointment.
Monika G., Upper Marlboro, MD

Great work we appreciate all that the Bartlett crew did.
M. J. R., Silver Spring, MD

Chris and the crew could not have been any more professional and polite. The crew worked hard for three days and did a great job. Thanks.
Carol M., Silver Spring, MD

He was great, very knowledgeable, and informative.
Margie I., Hyattsville, MD

Everyone was very courteous and responsive. Since I know very little about trees and landscaping, I must rely on you to answer my questions. Thank you for your patience.
Sarah C., Fort Washington, MD

Chris Larkin is extremely helpful in advising me about the care of our trees and shrubbery.
Janet L., Adelphi, MD

So many thanks are in order. Your rapid response, your understanding, your crew, your professionalism, and more. Jaime, Antonio, and Roman were an absolute delight they were friendly, careful, efficient, considerate and perhaps most importantly, they seemed to work very well together as a team.
Heidi A., Silver Spring, MD

Chris Larkin is very knowledgeable and responsive. The tree trimmers were very professional, efficient, with their time and kept us informed on exactly what they were doing the entire time. They are truly amazing to watch. Job well done.
Gale F., Silver Spring, MD

Both Chris and the field crew were responsive and helpful in addressing the mildew issue. Our plants seems to be on the mend, which is great, given the extreme rain and humidity this summer.
Keenan A., Silver Spring, MD

Mr. Christopher Larkin was great to work with doing this pandemic. I had to reschedule my appointment twice and he was very understanding and graciously rescheduled each time. As for the crew they arrived on time and they discussed with me what they were going to do with the trees. After the trees were cut down and trimmed all of the excess was shredded and excess was racked and drive way cleaned. Great company to work with and I will be using the service again to continue the trimming of my other trees in my side yard before winter.
Belinda J., Fort Washington, MD

The three crew members were quick and efficient.
Robert C., Silver Spring, MD

We were very happy with the whole process. Chris was helpful and responsive to our many questions about what was most urgent and what could wait. The crew that came to do the work was courteous, quick, and left the area cleaner than they found it.
Catherine D., University Park, MD

Christopher was great, he is extremely knowledgeable, courteous, and was very patient with our questions. The crew that was sent, was very organized, professional, safe, and adept at doing the task, friendly with clear attention to details regarding their work, and final cleanup.
Matthew R., Bowie, MD

Thank you for a great job.
Lauren B., Capitol Heights, MD

Mr. Larkin was extremely helpful when the tree fell on our house. The crew showed up within an hour of our conversation. We very much appreciated the help.
Suellen F., University Park, MD

The treatment recently completed was the first of three planned treatments. I will be able to provide full insight regarding my satisfaction with the service only after receiving the final treatment.
Keenan A., Silver Spring ,MD

Great work and quick.
Joshua W., College Park, MD

Great work. Did an amazing job at shaping three very overgrown single stem River Birch trees.
Meghan C., Silver Spring, MD

We continue to be pleased with our service from Bartlett. Chris Larkin is always friendly, helpful, and informative.
Patrick F., Takoma Park, MD

Christopher Larkin was a consummate professional and ran the job in an excellent manner. The crew were experienced and in full control of the job from the beginning to completion. Thanks to Bartlett and Larkin for a job well done.
Mildred A., Silver Spring, MD

Chris was great. I wish we could afford to have you guys do all of the services he recommended. We will definitely be using your services more often as our budget allows.
Mike C., Silver Spring ,MD

We continue to be pleased with our service from Bartlett. Chris Larkin is always friendly, Helpful,and informative.
Patrick F., Takoma Park, MD

Both the arborist and the young man who applied the substance were polite.
Joan R., Silver Spring ,MD

The three crew members were quick and efficient.
Robert C., Silver Spring ,MD

We had an unusual situation with our tree. As the tree crew made their first cut into the trunk of the tree, after all the limbs had been removed, they discovered a large hive of honey bees. They stopped work at that point for that day. I was able to contact the local beekeepers association and with the help of the tree crew putting a covering over the open trunk and making the next cut further down below the hive, many of the bees were saved and relocated.
Mark B., Gaithersburg, MD

Luis and all tree crew individuals were polite and professional. Chris Larkin was great at initial meet we are very happy that we chose Bartlett.
Sam H., Silver Spring, MD

Chris Larkin is an excellent employee, Always very helpful in answering my questions and concerns. He is very knowledgeable about what is needed for landscaping health on my property.
Janet L., Adelphi, MD

Everyone at Bartlett with whom I interacted was extremely nice and knowledgeable. You did a terrific job, and we are very pleased with the work.
Ron G., Takoma Park, MD

Excellent, professional, and expert customer care and care for my trees.
Connie J., Fort Washington, MD

From Christopher Larkin to the tree crew, everything went well. A very professional and much needed service when it came to trimming huge tree branches that hung over my driveway and front steps. No longer will I have to drive down the street with a vehicle covered in bird droppings or have my steps and stoop decorated with that waste. The tree looks so much neater. And my lawn is now able to receive more sunlight. This customer is very happy.
Karen B., Silver Spring, MD

Chris did a great job. The staff that did the treatment is friendly and professional. My shrubs and trees are looking good due to Bartlett's expertise.
Jeanne M., Bowie, MD

Can not say enough good things about Bartlett.
Marcia D., Takoma Park, MD

Always appreciate Chris’s care and recommendations.
Diana M., District Heights, MD

Hi Chris, I wanted to thank you for the excellent service you and your crew provided in safely removing the dead tree. You were incredibly responsive, showing up within hours of my call to you. You very thoroughly assessed the situation of the tree, and you patiently explained how to remove it safely. You arranged for the crew to come within just a few days. The crew arrived on time, politely explained how they were going to proceed, and they very efficiently took down the tree, leaving a stump very near level to the ground. They also cleaned up so it was not even evident that they had removed a very large, dead tree. I am very grateful to you and the crew for such outstanding and responsive service. I will definitely call you again later this year to have a look at the other trees on my property. Thank you so much.
Hilary D., Silver Spring, MD

Real professional in all aspects of the project. Like the proper safety equipment.
Neil G., Silver Spring, MD

Thank you Chris and please thank the crew who removed the tree from the end of my driveway. You were all responsive, the job was done well. I will definitely use your services again whenever necessary.
Hilary D., Silver Spring, MD

I was impressed by how efficiently the crew worked and their persistence in removing the invasive vines, which can be a pain to reach and remove. Thank you for a job well done.
Carol K., College Park, MD

All staff members are courteous, pleasant, professional, and knowledgeable. Chris is willing to answer my questions and explain plans for my trees and accommodate any specific requests.
Connie J., Upper Marlboro, MD

Professional, knowledgeable, and patient. Everyone I have met through Bartlett has been smart and courteous.
Rene O., Hyattsville, MD

Thanks much to Chris for his excellent advice and spending the time to help me better understand how we can keep our trees healthy.
Doug D., Takoma Park, MD

Chris Larkin was great, truly knowledgeable, and answered all of my many questions. The crew that came out really seemed to enjoy their job. They were efficient, worked well together, and were highly skilled. They even worked around a vehicle that could not be moved.
Carolyn S., Suitland, MD

The staff member who came observed perfectly the current social distancing protocols, ringing my bell, and then standing well back from the door before I opened. When he left, he also closed a gate he had to open to gain access to the trees. I greatly appreciated that because I have an escape artist dog.
Nick O., Takoma Park, MD

Left everything neater than when they came. I appreciate that.
Gary H., Silver Spring, MD

The staff was amazing and the work was done to perfection. I am recommending you to a friend, but I know she does not want her name given out. They were prompt and professional. I had been putting off having my huge Fig pruned, but called Bartlett on the recommendation of Homestead Gardens. I was nervous, watched them for around three minutes, realized they knew what they were doing, and went on about my daily business. It is wonderful to know of a company who does hand pruning. Chris Larkin is a joy to work with.
Kay H., Cheverly, MD

Chris Larkin is always very responsive.
Kathleen D., Takoma Park, MD

The crewmember who came to amend my tree's soil was so polite. Every person I have ever met who works for Bartlett presents the company well, is polite, knowledgeable, and does the job right and efficiently. I am constantly impressed.
Sarah M., Cheverly, MD

Chris Larkin is prompt and courteous. The crew did an excellent job and were each very nice. I highly recommend Bartlett.
Myrna H., Silver Spring, MD

I was impressed with the entire operation, from start to finish. Chris explained to me what was recommended. The staff all introduced themselves before starting. They moved my backyard items as needed and placed them together in one place. They left without any debris anywhere. I would highly recommend Bartlett.
James C., Fort Washington, MD

Chris Larkin understood my problem and provided the flexibility that enabled me to get what I needed done.
Natalie K., Takoma Park, MD

Chris Larkin is wonderful. He helped us prepare our trees for re-landscaping the entire yard last year. This year he diagnosed our diseased White Oak and arranged for its removal. Last night he spent over two hours in the evening at a community meeting on the White Oak die-off in Takoma Park, giving me and my neighbors a much better idea of the crisis and what we need to do to try to help our trees survive. The tree removal crew is both skilled and friendly. The man in the tree was incredibly skilled. After spending a second, very long, day removing my neighbor's tree, branches of which hung over our deck, flagstone, and planting beds, he came over and spent at least half an hour cleaning up the debris that had fallen on our side of the fence. I have recommended Bartlett often, both on the neighborhood list and to individual neighbors.
Kathleen D., Takoma Park, MD

We were very pleased with Bartlett Tree Experts. The team showed up on time. Chris Larkin was here for much of the time the team worked. Our tree is much safer and looks much better.
Katheryn M., Bowie, MD

The guys did a great job trimming all of the specified trees far enough back that the branches should not encroach on the property for a few years.
Carolyn F., Silver Spring, MD

The guys did a great job trimming back all of the specified trees. Far enough back that the branches should not encroach on property for the next few years.
Carolyn F., Silver Spring, MD

The crew was amazing. Kind, smart, and very hard working. Our property looks wonderful.
Joan P., Silver Spring, MD

I was very pleased with the hard work, professionalism, and thoroughness of the crew that cleared out my neighbor's yard and took down my giant Elm.
Diana V., Takoma Park, MD

Chris was very helpful advising us about our trees. The work was completed promptly.
Ally Z., Takoma Park, MD

Mr. Larkin was quick, courteous, and considerate. We really appreciated working with him.
Donna H., Adelphi, MD

Very professional staff. Excellent work.
Peter F., Silver Spring, MD

We were very impressed with the care and professionalism of your arborist and crew. The arborist was able to answer our numerous questions and the crew did a phenomenal job taking down the trees and cleaning up. We would definitely recommend them. We are now happy to have someone to trust when we have questions about our trees and need reliable work.
Coit H., Upper Marlboro, MD

Very impressed with the whole process, from first call to work performed. I will definitely use Bartlett again in the future.
Linda C., Silver Spring, MD

Chris Larkin is a very knowledgeable arborist. He has given me excellent advice on numerous occasions. I trust his recommendations completely. I am a satisfied customer.
Janet, Adelphi, MD

"The crew leader remembered pruning my tree eight years ago. He listened to my concerns and it was reflected by the outstanding work that was completed. The other two workers did an outstanding job on a smaller tree in my backyard. I also want to thank Chris Larkin for walking my property with me, providing fast responses for both getting the proposal and modifying it somewhat after a follow-up phone call. I like working with Chris and look forward to meeting him again next Spring.
Curtis S., Silver Spring, MD

I felt the representative was honest and not trying to sell me services I did not need. The holly bush on the lawn still looks a little straggly though.
Tina H., Silver Spring, MD

The crew who trimmed the Maple tree in the back yard was efficient, did their work quickly, with expertise. They even trimmed a dead branch from the Leyland Cypress tree that was not on the work order. Mr. Larkin was able to recommend a spray product for the boxwoods in the back of the house to stop the scale problem which was killing the boxwoods. A Bartlett Tree technician came out rather quickly to apply the necessary spray product. I am a very satisfied customer.
Janet L., Adelphi, MD

Chris Larkin was instrumental in helping us obtain our tree removal permit in Takoma Park by personally speaking with the city arborist. We could not be more pleased with him and the work of the crew that removed our tree.
Kenneth Q., Takoma Park, MD

We are very happy with Christopher Larkin. He answers emails promptly and has always correctly diagnosed problems we are having. Service has always been very good.
David L., Silver Spring, MD

Chris went above and beyond on our project and provided excellent and friendly customer service.
Eli. K., Takoma Park, MD

Fantastic workers. Thank you all for the years of reliable service and great workmanship. Sorry to be leaving the area. Will recommend Bartlett and Chris Larkin to new property owners.
Nancy S., Silver Spring, MD

You promised artists to trim our trees and you certainly delivered. They did a fabulous job.
Kathleen M., Hyattsville, MD

Chris Larkin gave careful, considered, and informed advice. The crew executed the project expertly and professionally. Bartlett charges a pretty penny, but in return does an beautiful job.
Stanley B., Silver Spring, MD

Christopher explains things so we can understand our particular landscape without being confused. We appreciate that Mike calls us before arriving, also that he takes time to answer any concerns with patience. I liked the card that's was left on the front door after the a job is done.
Doris S., Washington, DC

Always glad to see the Bartlett truck in front of my house, It means my trees and shrubs are receiving the best possible health care. This translates into the improved safety and appearance of my home and other structures on the property.
Sherwood M., Silver Spring, MD

Try asking plumbing questions at Home Depot. Good luck. Expertise is hard to find, and there is no substitute for knowledge. I particularly enjoy Mr. Christopher Larkin's expertise. I value that Bartlett sends me an expert, not a salesman. This is my second time working with Mr. Larkin, and our work is ongoing. Great job.
Erich H., Washington, DC

All were professional and obviously competent, beginning with our Arborist, Chris Larkin. We appreciated his oversight visit during the day of work to ensure things were going smoothly and to see if we had any questions. At the end of the job, the crew chief walked us around the property to show what had been done, and why. They said they would be here between 8:30 a.m. and 9 a.m., and they were at our door at 8:28 a.m. Very pleased.
Julia T., Bowie, MD

We have had a wide variety of services performed this spring -- tree removal, stump grinding, soil analysis, fertilization, and tree spraying. Chris Larkin and his team are always professional, courteous, tidy, and knowledgeable&and they seem happy at their jobs. It speaks well of the company. We have dealt with Chris for years and find him to be a valued consultant for our garden.
Bill K., Adelphi, MD

They removed a large Black Cherry tree with basal decay, removed one dead Elm tree, pruned a huge Black Cherry tree next to house (some of the crew said it might be one of the largest BC's in Maryland), and pruned a Pin Oak. They removed all wood and debris. The crew was amazing. These trees were all near gardens, fences, houses, and a narrow but critical access road. Absolutely nothing was damaged during the work. A bucket truck was used and large trunk-sized branches were tied and lowered to the ground gently. A crane removed huge pieces of tree trunks. At one time, there were at least four large work trucks parked along side the road for this work, but the crew was careful to ensure that the road was always passable for car traffic while they were parked and working. Two of the crew used ropes to climb into the large Black Cherry being trimmed. They made their way to the very tops and outreaches of this tree to do their work, and they too used ropes to gently lower larger pieces to the ground. Their work was so amazing that we brought chairs to the work site and watched in amazement nearly all day. We all took lots of pictures. One aspect that I was very pleased to see is their use of personal safety equipment. The crew used ear, eye, and head protection at all times, and body and leg protection as well. From chatting with members of the crew, we learned they were all experienced in their trade. A supervisor with many years experience was always on site. In chatting with them, we learned that Bartlett is very safety cautious and has a routine for checking and replacing all equipment including the ropes used by the climbers. Every one of the crew were pleasant and professional. After they left, there was very little evidence that they'd been here other than some sawdust around the trunk locations. There was no damage to the lawn and no dents or gulleys in the ground from falling branches due the manner in which they were removed. They raked up every twig in the yard and along the road where they had parked. The only thing that could have been improved on slightly was office communication. We had also contracted to have some tree fertilization done and we were not sure when this was happening. Another employee came by about 10 days later and did that work, so all in all everything was done and we are very pleased.
Beverly B., Bowie, MD

The company analyzed the soil, fed all the trees, and used a pesticide to kill the pests causing root damage. Bartlett recommended not removing the oak, but feeding the trees on the the property. Bartlett treated the oak for root damage caused by pests (ants and a woodpecker). However, before the treatment, the company analyzed the soil to ensure the correct treatment. Another tree service company suggested taking a large oak down because of root damage. I contacted Bartlett to get a second opinion. The fellow who came to assess the situation advised not removing the tree, but suggested feeding all trees on the property and treating the tree with root damage. I signed a contract and the treatment began. The tree with root damage responded well and the others have been fed. Bartlett performed the work on time and in a very professional manner. I am completely satisfied with their service.
Brenda F., Silver Spring, MD

We have been long-time Bartlett clients. We have had the same arborist for many years, Chris Larkin. He knows our trees and property well. We trust him and pay close attention to his recommendations. Conversely, he listens carefully to our questions. The staff that has worked at our home over the years has been wonderful. They work carefully and with great expertise. We appreciate everything that has been done on our behalf. We enjoy a high level of trust with Bartlett. They have been very responsive to our needs.
David and Gail, Silver Spring, MD

Chris Larkin has always been a wonderful person to work with; when we lost our tree in the last storm (not the derecho),the one after; I called on the Saturday when it happened and Chris returned my call that day, which I did not expect. Chris had a crew at our house early the next week. They did a great job. However, the person who really deserves special mention is Gilbert who came with the stump grinder and to maneuver it into our backyard, do the grinding, and then get it back out. He didn't lose a plant or ruin anything; our yard looks as if no one was here, except, the stump is gone. You have wonderful people working for you.
Gail B., Silver Spring, MD

Chris Larkin was fabulous in explaining what needed to be done for my holly trees. The "tree guys" were very professional and did amazing work the pruning trees. Not one holly leaf was left for me to clean up. I will definitely use your company again if I need additional work. Thank you.
Nancy S., Rockville, MD