What Our Customers Are Saying About Charles Gilbert
Charles is a great resource to have on your staff. He is very responsive, knowledgeable, and I feel honored having him tend to my trees and shrubs. It would be very helpful if you offered seniors a discount.
Tom C., Apex, NC
All Bartlett staff members whom I have met have been professional, courteous, and helpful. I appreciate the care that they provide in helping me maintain the beautiful trees around my property.
Larry C., Apex, NC
Very professional from the office to the guys that came out.
Keith H., Fuquay Varina, NC
Trees are looking good.
Frank C., Apex, NC
Charles Gilbert was most helpful at his inspection of my trees. I was so afraid many of them would have to be removed, but hopefully the problem, borers, has been caught in time to save them. Thank you for servicing my trees and trying to save them for me.
Beth H., Fuquay Varina, NC
Charles Gilbert is very responsive to my needs and requests. He always comes out to the house even without having a scheduled appointment.
Tom C., Apex, NC
My arborist, Charlie, is responsive and excellent. The team that worked on our out of control Tree were efficient and thorough. Our thanks to all of you.
Connie B., Garner, NC
Charles Gilbert was a good communicator, knowledgeable, and listened to our request. He made good suggestions for the health of our trees and aesthetic benefit of our yard. The quote was done in a timely manner and any questions or issues we had he quickly resolved. We would highly recommend him. Great job. The kids loved watching the bucket work.
Laura B., Apex, NC
Professional, personable, and smooth process. Mr. Gilbert came out to assess my trees of concern and make recommendations. He was obviously quite knowledgeable and experienced. That was very helpful since I have no visualization skills. The crew was awesome. They used their judgement in executing Mr. Gilbert's recommendations and did a fabulous job. I was very impressed by their skill and efficiency. Great experience start to finish. In the future when the budget allows, I would certainly call Bartlett again. The trees look terrific. Thank you.
Nancy B., Holly Springs, NC
Charles was very knowledgeable and helped us and our neighbors. The team that trimmed our trees worked great together and with us. Work was done efficiently and neatly. They asked if we were satisfied that day, so everything was great.
Pat W., Apex, NC
Staff was hardworking, courteous, and informative. Really nice people, made us feel like a valued customer.
Cathy L., Fuquay Varina, NC
Thanks for coming out to save our 100 year Oak tree. It is looking much better, a lot more new growth.
Gregg R., Raleigh, NC
Always friendly and a knowledgeable staff.
Amy S., Holly Springs, NC
Charlie Gilbert is an outstanding arborist combining extensive knowledge of his subject with excellent customer service. We want to express our appreciation to Luke for the meticulous and detailed job he did buying our Dogwood tree.
Mike G., Cary, NC
Our job was executed with the utmost care and respect for our property and towards us. We liked what was done and we believe it will help our tree root issues. Our local nursery recommended you and we are happy that they did. Fairview Nursery, Holly Springs Road. We will definitely call upon you if needs arise in the future. Charlie Gilbert is a professional who understands customer service and responsiveness. We enjoyed working with him to get the ball rolling.
Charles S., Apex, NC
David S., Raleigh, NC
David S., Raleigh, NC
Charles was great to work with. Trees on our property look good.
Frank C., Apex, NC
Excellent service from both the sales person and the technician who trimmed our trees and reinvigorated the roots. Friendly and very knowledgeable. We have recommended their services to our friends and neighbors. We look forward to having healthy and flourishing trees and shrubs with Bartlett's expert care. Thank you.
Camille W., Garner, NC
We have been very happy with Charlie Gilbert as our arborist since he took over our account. He has always responded promptly and answered our questions professionally. He also did an excellent job pruning our Japanese Maple this winter. It looks better than it ever has.
Bill and Joan L., Holly Springs, NC
Charlie, our Arborist, has been very helpful and available to answer my questions. The Arborist and the crew have been amazing.
Sam J., Apex, NC
All were very professional, knowledgeable, and helpful.
Teresa P., Holly Springs, NC
The entire crew and staff were awesome. From the on site consultation all the way to final clean up. Super impressed with the skill, cleanliness, professionalism, and timeliness of the crew. Thank you.
Nathan H., Holly Springs, NC
We were very pleased with our representative Charles and the crew that came out to our property. We would definitely use again and refer to others. Thanks for scheduling quickly and getting the job done well.
Jennifer G., Apex, NC
Charlie and the young men that came to my home were professional and respectful. They listened to my concerns and humored me when I drifted off topic. When I showed concern over a specific bush, the professional you sent thinned it out more and now it is blooming. I am so happy with our service.
Tracy M., Apex, NC
I really enjoyed working with everyone. It was more expensive than the competition, but much better service from everyone.
Traci C., Holly Springs, NC
Charles was very good with info about keeping mulch away from the base of the trees to promote better long term health and to cut roots from other trees that cross over my large Oaks.
Bob M., Apex, NC
Charles Gilbert is a pleasure to work with and represents your company very well. Very happy to have him as out representative.
Tom C., Apex, NC
Staff knowledgeable and friendly. Very efficient team. Tree was trimmed better than I had imagined.
Barbara N., Holly Springs, NC
Everyone from beginning to end was very knowledgeable, helpful, and friendly. I would definitely recommend to family and friends.
Derek F., Holly Springs, NC
Charlie was courteous, prompt, friendly, and shared his knowledge of the trees in my yard which could benefit from some pruning while others we thought may need a bit he recommended waiting on. I appreciated that.Our crew was courteous and cleaned up every bit of waste. They were efficient and completed the pruning agreed upon. This was an overall great experience. We felt we were informed on what was to be done and treated respectfully when the pruning was performed. The amount charged was also very reasonable, and actually lower than we expected.
Heather J., Apex, NC
Charles Gilbert, Arborist, assessed our concerns with our property. We discussed our options and we agreed on the work to be performed. He scheduled our work and expedited the services in a quick and efficient manner. Employees completed the trimming of our tree. Their work was quick and efficient in a safe manner. Clean up was excellent. I would highly recommend Bartlett Tree Service for your tree care needs.
Les G., Holly Springs, NC
Impressive new Arboris, Charles Gilbert. Very knowledgeable. Very responsive. Good advice given. Cares about our property.
Mike G., Cary, NC
Your crew members were very friendly and did a good job. They also recommended that I trim one of my other trees before the branches break off.
Nick G., Holly Springs, NC
Charlie is an excellent representative of Bartlett Tree Experts. We will continue to use Bartlett.
Pam O., Holly Springs, NC
Always friendly , polite, and knowledgeable.
Pam V., Apex, NC
Bartlett has always sent knowledgeable reps out to help and the crews are always skilled and polite. We appreciate the care they take and the good clean-up.
Jeannette M., Apex, NC
Very customer service oriented and knowledgeable.
Barb T., Apex, NC
Charlie is great. Appreciate his caring attitude and his attention to detail.
Robert G., Apex, NC
Charles was professional, punctual, and knowledgeable. I would highly recommend him to anyone.
Dwight C., Apex, NC
I always appreciated Stephen Bagley and now I also am very impressed with my new associate Charlie Gilbert. Very patient and clear explanations regarding my many questions. Thank you for hiring so well.
Robb C., Apex, NC
One of the best experiences with a company I have ever had. The representative met with me and explained the process and identified my trees that need service. He also came on the day he promised and completed the service in a timely and safe manner. I will use this company again.
Paul G., Apex, NC
Not only did the Arborist give detailed instructions and answer questions on the services I needed and why, he walked me through my property, explaining what sort of trees and shrubs I had, giving me tips on how to maintain them myself between visits. Crew members were very courteous and quick. Completely cleaned up after themselves. No twigs, limbs, clippings, nothing was left for me to deal with.
Johnathan B., Apex, NC
Charles Gilbert was very professional. He did an excellent job on the services he provided.
Jim E., Apex, NC
Great experience start to finish. Thank you.
Victor R., Apex, NC