Efficient, courteous, I appreciated that they were willing to leave us some stumps and branches from the tree they took down and rang the doorbell when they were at that point so we could select a few pieces we wanted. They also stacked the wood in a neat pile.
Ashley C., Schaumburg, IL
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We called Brad as we had an emergency with a tree that was the centerpiece of our property. The tree had started to split apart and we needed an expert to see what could be done to save it. Immediately Brad came out and viewed what was happening. He was extremely knowledgeable in recommending the options available to us for saving our tree. Next his crew came out and before they started working, introduced themselves to us, and explained in detail the tasks they were going to accomplish towards saving our tree. They performed spectacularly even though the weather was not cooperating, it was raining, windy, it was miserable. Through all of this they never stopped working and when they were finished, we were very pleased with their high quality of workmanship. I would recommend Bartlett for their quality workmanship. They are a great team of people with outstanding customer service.
Chuck L., Wayne, IL
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Brad has been a good communicator and adjusted the crew to our needs as requested for this season's pruning of our fruit orchard. We are grateful for the relationship and for the good work with Bartlett at the Midwest Companies and properties.
Christa O., Maple Park, IL
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From chatting with Brad at the home show, booking appointments thru Kris, and getting the job done by Ian, Harry, and Martinez our experience with Bartlett Tree Experts could not have gone better. We had three quotes and true to our practice we went with the middle of the road price and gut feeling of 'this one's right'. Ian Harry and Martinez worked quickly, safely, and left no clues that they were even here except for our now 'trimmed up" and 'cabled' Sugar Maples and Arborvitaes. A follow up call questioning our satisfaction the next day wrapped it all up in a perfectly beautiful customer service bow. Fives stars is not enough.
Bernadette R., DeKalb, IL
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The first crew that came out implemented safety zones around all their work areas . To watch them perform their task was like watching a conductor conduct a symphony. The three main crew moved as one without any wasted steps. They were all courteous and friendly.
Scott C., Sleepy Hollow, IL
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Called Bartlett Tree Experts on behalf of my elderly parents. They had two evergreen trees that were damaging the rear of the house. Brad B. was very professional. He visited the house, advised my parents he was there and would be in the yard. Received a written quote for the removal, which included removing the stumps and all debris. Crew came mid-day and both trees were taken down, stumps removed, pinecones raked. Very, very pleased with the professionalism, service, and courtesy from everyone at Bartlett.
Kittie K., Streamwood, IL
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