Bobby Nance, Arborist Representative

Bartlett is always terrific. This crew, Chris, DW, Perry Lee, and Chelsea, were excellent. They did a massive job on my overgrown Camellias, they put me at ease about the process, and they left the yard immaculate. I could not be happier. Bobby Nance is great also, and I was sorry I did not get to see him that day. Bartlett is the best.
Eileen R., Norfolk, VA

Thank you and your team for the outstanding work accomplished at my home last Friday. On a scale of 1-10, I would give your team an 11. The quality of the work this year was easier for me to appreciate because more evident, more obvious, than trimmed Pecan and Fig trees--though that work was also extremely well-done. Please thank Chris, Gregg, Perry Lee and Joey again for me. And as always, thank you for determining just what needed doing. All the best.
Gloria P., Norfolk, VA

The crew did a fantastic job. It was a difficult project to prune these trees in front of our house right next to the street, and to do so using a new design. They rang the doorbell before they started, and offered to let me check the progress and give input. Wow. The trees look so elegant and artistic. The new design is courtesy of Bobby Nance, the arborist who is absolutely terrific. I can not praise Bobby enough. He listened to my concerns about the trees, twice. He suggested a new design, reducing lower canopy significantly, which I had difficulty visualizing. He showed me some examples, and also walked around nearby houses with me to look at alternatives and he explained the implications of replacing the trees. He did not pressure me. His process enabled me to consider all options. It finally dawned on me that I did not want boring English garden style traditional trees in front of my house near the beach, and that I would regret not trying something different and appropriately beach like The trees are so interesting, healthy, and the birds love them. Bobby Nance is a fantastic, creative and thoughtful arborist. Far surpasses my expectations.
Sue D., Norfolk, VA

Everyone was wonderful to work with. Bobby, the arborist, and the crew members are knowledgeable and did an excellent job. It is clear they care about the health of the tree and are not just there to cut limbs down without proper evaluation or to make money.
Lacy S., Chesapeake, VA

We were more than pleased with the professionalism, knowledge, abilities, courteousness, and personal attention to our concerns and questions from each person we interacted with from start to finish. We learned a lot from Bobby before the work began. The crew on site were awesome. Lisa, by phone, was friendly and helpful. Much gratitude to everyone.
Joanne G., Smithfield, VA

I could not have been more pleased. The crew came when expected, did exactly what we had proposed, and cleaned up all debris.
Barbara J., Portsmouth, VA

Bobby was extremely informative and helpful on all trees and plants in our yard, not just the trees we were seeking service on. He was genuinely a joy to work with.
Linda S., Norfolk, VA

Bobby Nance, arborist, was knowledgeable and informative. The crew was on time, professional, and respectful of our property. They answered all questions thoroughly and walked us through the project step by step. Following completion of the project, our yard was cleaned of all debris. We were happy with the end result and will use Bartlett Tree Service for future projects. Save a tree.
Annna D., Chesapeake, VA

Bobby, Lisa, and Fernando are extraordinarily friendly, professional ,and patient with us as we learn how to better care for our trees and shrubs.
Dianne S., Suffolk, VA

Informative with questions I had about their services and suggestions in taking proper care of my trees. Very interesting learning how the service I received with tree treatments was done. Will definitely call again when needed. Professional and knowledgeable.
Peggy L., Suffolk, VA

Very professional and efficient. i am very impressed. I thought being a high profile company that your prices would be much higher but I was surprised to see they were not higher and quite possibly lower.
Kim D., Virginia Beach, VA

Bobby is an absolute rock star. Friendly, a clear expert, relatable, and trustworthy. I rarely feel that way when company representatives come to evaluate and provide recommendations. He is a superb representative of your company.
Mark W., Chesapeake, VA

Bobby is wonderful to work with and so knowledgeable. We learned so much when we met with him the first time at our home and we walked the yard.
Stacy C., Norfolk, VA

Bobby Nance was very knowledgeable and very pleasant. I called three arborists to evaluate the trees in my yard. Bobby was the only one of the three that found Ambrosia Beetle holes with sawdust in the branches of two trees, girdling roots on two trees, and aphid damage in leaves on one tree. Without Bobby's knowledge and attention to detail, the trees would not have been treated and damage would have continued. All the members of Chris's crew, who trimmed the trees, and DW, the arborist who worked on the girdling roots and applied the treatments for the beetles and aphids, were very polite and respectful. Everyone was very willing to answer questions.
Margaret B., Chesapeake, VA

I have already shared the outstanding service your company provided with my neighbors and work colleagues.
Douglas Scott, Chesapeake, VA

I have to say that meeting and consulting with arborist,BobbyNance, has been and will continue to be the most pleasurable experiences for my wife and I. Bobby is very professional, my wife and I were greatly impressed with his knowledge of trees, shrubs, and plants. Bobby uncovered an infestations of our Japanese Red Maples that landscaper and lawn care professionals had previously missed and explained the appropriate measures to stop and control through special spraying. Bobby was very pleasant and fun to talk to about everything from our trees and shrubs. When Fernando came out to spray our Maple trees he did an outstanding job, and we have been impressed with the outcome with the bugs and Japanese beetles that it has killed. Fernando was very professional and very courteous. We are very pleased with the Bartlett Tree Service and the professional staff.
Harriet D., Portsmouth, VA

All staff and Arborists always pleasant and knowledgeable.
Shirley R., Norfolk, VA

Bartlett staff are always timely, courteous, and do their job including cleaning the site. We are ready to employ these wonderful folks again.
Nancy W., Chesapeake, VA

Very happy with your service. The arborist, Bobby Nance appears very knowledgeable and helpful. The tree climbers were very professional and friendly. I liked that the tree climbers wore safety gear and there was a safety representative present. Contract was quickly available, insurance information provided. You appear to have a great team of workers.
Leslie R., Chesapeake, VA

Bobby Nance and his staff do an excellent job. Bobby's prescription treatment for my row of nine hydrangeas saved them. The look lush, healthy, and beautiful. I appreciate the care that Bobby and his staff gave to all the trees and shrubs on my property. I have total confidence in Bartlett Tree Experts, judging by the high caliber of their professionals.
Sue D., Norfolk, VA

My arborist, Bobby Nance, was excellent. He was professional and provided great follow up. He insured that the job was done to our complete satisfaction.
Junius, Chesapeake, VA

Every person that I have talked to was friendly, patient, and knowledgeable about the trees and what should and should not be done. I Will be contacting Bartlett again in the future to care for our trees.
Chris B., Smithfield, VA

Bobby Nance is very professional and friendly it is why I do business with you. Thank you.
Bill B., Suffolk, VA

Bobby Nance is professional, knowledgeable, and conscientious. He made excellent suggestions and developed a comprehensive plan for the care of my trees. The office staff was super and the field member was efficient and prompt. I am extremely satisfied with Bartlett Tree Experts and have already referred several friends to them. Thank you for your excellent service.
Cindy L., Chesapeake, VA

Let me say it again, we like doing business with Bobby Nance. We appreciate his knowledge, professionalism, and personality.
Dondal P., Suffolk, VA

It was necessary to finally have our Crepe Myrtle trimmed and fertilized. I checked online for a good tree expert and discovered Bartlett Tree and the fact they have been in business since 1907. This was great information right away that this must be a reputable company, and I contacted them. Bartlett's rep, Bobby Nance, came to our home and gave a review of the tree. He then informed what was necessary to make our tree beautiful and healthy again. The crew came on the scheduled date and got right to work after studying what was needed for the trimming. It did not take long before they were finished with the trim and cleanup. It was a job well done, and I was very pleased.
Fran M., Chesapeake, VA

Very pleased with the outstanding and professional customer service provided by Bobby Nance and the crew who worked in our yard.
Martha M., Chesapeake,VA

We are always impressed by the professional level of service and helpful interest in our landscape that Bobby Nance provides.
Susan D., Norfolk, VA

I am very satisfied with all aspects of my experience with Bartlett.
Jay S., Norfolk, VA

Impeccable service and utmost professionalism. Two overgrown Crape Myrtle trees were cut back which now gives such a clean look to the front landscape. Not only did Bartlett clear the large amount of debris, but our yard and beds never looked so immaculate. Perfection at an affordable price.
Dan D., Chesapeake, VA

Bobby introduced me to Chris and Ross who did most of the trimming and clean up and they all did a great job. I appreciate the expertise and care taken with our trees.
John H., Suffolk, VA

Mr. Nance is very thorough and knowledgeable. He is punctual. His proposal was detailed, explained all tasks and provided separate quotes for a couple of options I wanted to consider. The crew completed the work within the promised schedule. They were well equipped and knowledgeable. Care was taken to use safety equipment and procedures. Their tools were quiet battery powered type. I was very pleased with their work.
Steve E., Suffolk, VA

We appreciate your superb work ethic and professionalism. Very happy with all of your services. Merry Christmas to all of you.
Julia Siik, Norfolk, VA

Bobby Nance, as well as his staff who came to take care of our tree, were a pleasure to work with. They listened and responded to our requests in a very professional manner. Our tree looks wonderful. They are clearly knowledgeable and experienced in their field. Thank you Bartlett.
Paula O'Conner, Norfolk, VA

My tree looks lovely and I hope it comes back healthier than you found it. I am sorry I let it go so long without a good trim. I appreciate the on site visit and appreciate the assurance that it will come back healthy and full. I look forward to that. Very happy with customer service, the crew were courteous and well mannered. They did a magnificent job of cleaning the yard and also left the street as if a wood chipper had never been there. I checked the street after they left and not one speck of sawdust was found. The debris was placed on the curb very neatly I will certainly recommend your services to anyone looking for quality work at a fair price. Thank you so much for taking the time to come out here in person to discuss what I wanted and what you could provide. I am very happy with the looks of my tree and my neighbors are happy they can see the lake and sky.
Dorothy A., Portsmouth, VA

Bobby was great. Very helpful, knowledgeable, and pleasant. I appreciated him sharing his expertise with no pressure to do any services. I would highly recommend him to others, in fact, already have done so.
Jamie Old, Suffolk, VA

Bob Nance was very friendly, easy to communicate with, and knowledgeable. He took his time evaluating our old tree leaning over the lake and determined it was healthy and worthy of removing the decay at the top. The service was later performed by two young gentlemen, again very cordial and knowledgeable, who climbed the tree using a series of rope supports to safely manage their way through the upper branches to position themselves to safely do the surgery. A job well planned and executed.
Kenneth M, Suffolk, VA

Bobby was so awesome for going above and beyond, to get the lost mulch chips to us, even delivering them at six AM. You are all wonderful. Thanks for taking care of us and our trees.
Victoria T., Chesapeake, VA

Bobby Nance called me on Tuesday October 6th to let me know that he would send a crew out to my house on Wednesday October 7th to prune and trim my shrubs. Bobby told me around 1pm, but the guys showed up around 11:30. Their names are Jake and Chris. They pruned and trimmed the shrubs and cleaned up the debris to my liking. I am very satisfied with their work. The shrubs now look the way they did when Bobby himself used to trim them. Not only did Jake and Chris professionally trim the shrubs, but they were also pleasant, courteous, and talkative, during the visit. That goes a long way in my book. In short, I am happy with the trimming and pruning work as well as Jake’s and Chris's professionalism. I will continue to use Bartlett for my landscaping and maintenance needs.
Michael K., Portsmouth, VA

Excellent customer service and knowledgeable staff.
Anne S., Surry, VA

Positive, personable, knowledgeable - I have always had great experiences interacting with Bartlett's arborist plus the others who come to my home to do the work.
Linda C., Suffolk, VA

Arborist Bobby Nance did a excellent job of diagnosing the problems with our trees, and the crew did a great job of fixing those problems. Very professional. I highly recommend Bartlett Tree Experts.
Tommy R., Suffolk, VA

Bobby Nance and Jason Heizer have done a great job for us over the years. We appreciate the expertise and concern for our trees. These guys are top notch.
John H., Suffolk, VA

Bobby Nance is very knowledgable and goes out of his way to answer any questions or concerns we might have. The treatments are done according to schedule, and have really improved our yard. All the staff are courteous and extremely helpful.
Kathy H, Chesapeake, VA

I am really pleased with the treatments that Bartlett has applied to my trees, I’m definitely seeing an improvement. Bobby and his staff have been wonderful to work with.
Karen M, Chesapeake, VA

Very understanding, friendly, and made good recommendations. Look forward to having them do the additional work for which I have contracted for later in the year. Bartlett has an excellent reputation. I was referred to them by my sister-in-law who used them multiple times. If a relative does the recommending one knows for certain that the company is an excellent one.
Barbara S., Portsmouth, VA

Bobby is very knowledgeable and took his time to educate us, as well as our children, about our trees. This above and beyond service earned our business.
Michael W., Chesapeake, VA

Bobby does a great job. I enjoyed meeting with him. There is a Bartlett person spraying around my house today. He is a very nice person and did an excellent job informing me.
Bruce R., Norfolk, VA

Bobby and DW were prompt, courteous, and took time to answer questions about the treatment service and what to expect. I would highly recommend Bartlett.
John S., Chesapeake, VA

Bobby was fabulous. So helpful, professional, and knowledgeable. I was grateful to have him over.
Nicole T., Chesapeake, VA

Mr. Coble who actually did the work was very knowledgeable, informing us as what he was doing and why. He worked continuously for three hours.
Rick W., Portsmouth, VA

Bobby Nance is a great asset to the company. His personable, friendly, helpful attitude, and overall customer service are all superb.
Susan D., Norfolk, VA

Both Bobby Nance and DW were professional and informative.
Ed M., Smithfield, VA

The knowledge of Bobby Nance and DW has been impressive. I am looking for results from the first application, but in the meantime,I could not be happier.
Terri W., Norfolk, VA

At the time of stay-at-home orders due to the coronavirus, not only do we have to care for our own health and well being, but for our outdoor environment. We put our trust in Bartlett to care for that which we ourselves cannot care for at this time. Guided by Bobby Nance, a crew converged on our property and addressed the problem of a major overhanging tree limb, which in any given storm could take out our entire backyard. Each of the men on the ground was responsible for managing his individual rope and the climber perched high above, worked his chainsaw. As the hours passed, the branch was carefully brought to the ground. The job was completed. The yard appeared untouched. Thank you to all the men and women in the communities who brave the services which we ourselves cannot perform.
Charles and Susan K., Portsmouth, VA

We are very appreciative of all the work Bartlett Tree Experts performed for us. We especially want to thank Bobby Nance for his expert advice and for his team's expert work on our property.
Sue D., Norfolk,VA

We had a very positive experience with Bobby Nance. The crew that came out to do the work were friendly, courteous, and neat. We would positively recommend this company and will be working with them in the future.
Mary Ann S., Chesapeake, VA

Bobby Nance is very knowledgeable and courteous. The tree trimming staff did a great job shaping the trees and cleaning up the debris.
Ceil R., Chesapeake, VA

Everyone we have had contact with at Bartlett has been so nice, friendly, and knowledgeable. We always enjoy talking with Bobby. He has taken good care of our trees. Great company to work with and we plan on keeping them for our tree needs.
Anita F., Smithfield, VA

All were very professional from start to finish.
Scott S., Norfolk, VA

Robert Nance was professional, knowledgeable, and answered all my questions. Looks like he saved my Leyland Cyprus.
G. O., Chesapeake, VA

Bobby Nance is the consummate professional, always helpful, friendly, concerned, and expert in his services.
Susan D., Norfolk, VA

Bartlett's staff is very knowledgeable and attentive. We have had a good experience with them. Bobby's recommendations are well thought out, we have seen some results, but with time, hopefully we will see even more improvement.
Kathy H., Chesapeake, VA

Bobby Nance was very professional and added many suggestions that would make an excellent tree treatment. We are planning to use Bartlett for the removal of two trees this fall.
Debora M., Norfolk, VA

Bobby Nance is truly professional and appears to have the best interest of the client as his focus. Looking forward to a continued relationship with him.
Rick R., Portsmouth, VA

I switched from ALM to Bartlett Tree service because of Bobby Nance. I consider him more of a friend than a vendor. Looking forward to putting in three new trees in the weeks to come.
Paul S., Suffolk, VA

True professionals in every way. Trees were beautifully trimmed, debris was thoroughly cleaned up including driveway, road, and yard. Pruning crew was very efficient and courteous. Arborist, Bobby Nance was extremely knowledgeable and provided a great deal of information on the proper pruning and care of my Crepe Myrtles.
Bill M., Suffolk, VA

I have enjoyed working with Bobby Nance and his crew. They are courteous, friendly, and efficient.
Tom H., Suffolk, VA

Bobby is very knowledgeable and does a great job. We are very pleased with our service.
Karen W., Chesapeake, VA

Mr. Nance is outgoing and informative, with a very professional attitude. He creates a feeling of trust immediately and is a great representative for Bartlett.
Rick R., Portsmouth, VA

Robert Nance was extremely knowledgeable and professional. Highly recommend Bartlett. His dedication to his craft was evident by the way he completed the job.
Robert N., Chesapeake, VA

Mr. Nance always goes the extra mile for us. I have always had a great experience with Bartlett, both in Massachusetts and Virginia.
Liz M., Smithfield, VA

Bobby was incredibly knowledgeable, friendly, and helpful. We look forward to his visits.
Lisa C., Chesapeake, VA

Bobby Nance is a pleasure to work with.
Tom H., Suffolk, VA

My Crepe Myrtle looks fantastic.
Amy L., Suffolk, VA