What could Bartlett have done to make the experience better? Can not think of a thing. A great experience start to finish. Aaron was great. Friendly, helpful with the permit process. Bartlett was recommended to me and I will definitely recommend them to anyone else needing assistance.
Marny M., Delta, BC
Everyone involved was wonderful, from Aaron coming out to prepare the quote to the crew who did the job. They were all exceptional. Will definitely have Bartlett back on a regular basis.
Linda. U., Surrey, BC
The staff were courteous, friendly, polite, and efficient. they went above and beyond, navigating our difficult passage from the front driveway to the backyard with grace and courtesy. I was in awe of the skill involved in scaling out tree and trimming it down, with ropes and wires. The person in the tree worked six hours without seeming to take a break, and was polite and interested in talking when he came down. I am so impressed. I have already recommended Bartlett Tree removal to friends and will continue to do so. Thank you so very much for saving our backyard. We realized the next day that it was exactly a year ago that the branch broke off the tree, broke through the fence and landed a few inches from the neighbor's house. Also, we are so grateful that our tree was trimmed on the 11th as that night, there was a huge wind storm and another neighbor's tree fell onto the trunk of our tree. There would have been so much damage, both to our yard and to our neighbors, if our tree was still six stories high. Thank you.
Sharleen B., Surrey, BC
Top notch service. Great work. Aaron was fantastic and the crew too. Everything was completed ahead of schedule and great communication.
Right advice provided, communications was great, and the crew was top notch.
Mahomood J., Delta, BC
We were totally pleased with the work. All personnel were very courteous and pleasant to deal with.
We will be recommending Bartlett Tree company to neighbours and friends.
Marilyn R., Surrey, BC
Aaron and his Crew was professional, knowledgeable, efficient, and careful. We have previously recommended Bartlett to other people who have in turn, hired Bartlett and who were just as satisfied. I appreciate the honest and professional service.
Corrine S., Surrey, BC
Every part of the experience with this job was very well done. We are very pleased to have chosen Bartlett to do the work in our yard.
Kevin Z., Delta, BC
Good experience. The young men were courteous, asked our opinion about what they planned, explained the tree care to us. They were prompt and worked safely and steadily during their time here. Appreciated them a lot.
Elizabeth C., Surrey, BC
Good information and advice given about trees and shrubs as we recently purchased this property. Stephen and Aaron were helpful. Working crew was good at communicating with us the work they were doing as they were trimming the Cedar Hedge.
Really happy with service.
Barry L., Delta, BC
Aaron and all the crew were friendly, very knowledgeable, and went the extra step to make sure my husband and myself were very happy when job was completed. I highly would recommend this as a great tree trimming company and will continue using their great service.
Penny T., Delta, BC
The initial visit by the arborist, Aaron Smith, was first class. Aaron was very thorough and took the time to explain the circumstances and condition of each of the major trees on our ravine lot which was very informative and detailed for me. The crew who later came to do the work were right on time, explained how and what they proposed to do and completed the work quickly and efficiently. My experience with Bartlett was excellent in every respect.
John P., Surrey, BC
Aaron has been our go-to person for some time. He is always positive and professional. We look forward to a continuing relationship with the Company.
Christine J., Delta, BC
Everyone was polite and punctual. Communication was easy. Thank you Aaron for changing dates to suit my schedule.
Margaret K., Delta, BC
Aaron Smith is a true professional and a pleasure to work with. We have used Bartlett tree services for many years and our contact person has always been good. This is our first time working with Aaron and he is a big step above the others we have worked with. Aaron truly elevates the customer service experience.
Karl K., Surrey, BC
My first encounter with Bartlett Tree Experts was a positive experience. In meeting with Aaron Smith, Arborist Representative, for the first time he struck me as the kind of person that not only represents his company well but has an excellent rapport with his clients. Aaron is a knowledgeable and skilled professional who took the time to explain the scientific nature and pruning needs of our large stand of Cedar trees in a way that was easy easy for me to understand. I appreciated his punctuality and professionalism from his estimate through to the completion of the job. Many thanks again Aaron. On the scheduled day for the pruning of our stand of large Cedar trees Steve and his crew Leah, Elijah, and Dan pulled up to our property right on time 8:30. The crew was well organized and demonstrated teamwork at its best working non stop and tirelessly all day long. We were not only impressed with there unbelievable skills, but we were especially impressed by the way the team worked together. They displayed team work at its best and Bartlett Tree Experts can be very proud of them. The team was well trained and their concern for the safety of each other was commendable. As for the actual tree pruning and yard cleanup we had no idea it would make such a huge difference to our property. The improvement is unbelievable. Many thanks again to the crew.
Bob M., Surrey, BC
Extremely polite, professional, and knowledgeable. Not at all pushy. Did not oversell. Offered advice when asked. Aaron was an absolute pleasure. John and Chris were really excellent. They took care of all items to be done, plus a couple additional small items plus did an amazing cleanup job. I will definitely be using your services again next year.
Gene J., Delta, BC
I love the follow up visit after the work and the helpful information and look forward to working with the staff and crew in the future. Aaron has been informative, friendly, and efficient.
Donna G., Surrey, BC
Aaron Smith was an outstanding advisor throughout the entire process. The crew that attended and did the work were excellent, polite, and knowledgeable. Excellent service from the beginning estimate to the final work. All staff were extremely positive and polite. A pleasure to work with. I am already planning more work for next year. I found the prices and procedures very reasonable.
Larry W., Surrey, BC
Aaron provided accurate information about the work and what to expect. Steve and Josh are very skilled tree climbers and dropped three large trees without any issues, even though the trees were very near neighbors and beautiful Willow trees.
I highly recommend Aaron and his team for any technical tree maintenance and removal.
Arnie V., Surrey, BC
Aaron was very thorough and informative. It was clear what was going to be done to enable my yard to have more sun. The crew was very friendly and worked hard.
Bartlett Tree Experts are the only company I would deal with. They are professional, skilled and will complete the job to meet the expected results. I highly recommend them to anyone looking for work needed to be done with tree and bushes.
Sandra B., Surrey, BC
Aaron was very friendly, polite, and professional.
I will definitely use Bartlett again if the need arises.
Jas M., White Rock, BC
Excellent job and appreciate them asking me when they were done if there was anything that I felt was still needed to complete the job. The clean up was beyond my expectations, there was not so much as one branch missed. Aaron, from the start of your visit with me to the final result I could not be happier. Your communication skills are great. I have referred three friends.
Judy A., Surrey, BC
Aaron was very helpful, kind, and respectful. The crew that came out to do the work were very efficient. Thanks to all at Bartlett.
Eini S., Delta, BC
On site crew were outstanding. Aaron’s follow up exceeded my expectations.
Julia D., Surrey, BC
Excellent service as always. Crew did an excellent job and clean up was perfect. Good job to all involved.
Megan B., Surrey, BC
Crew members arrived on time to begin the project. They were friendly and professional and did a great job. Aaron was also very professional and we appreciated the contact after the project was completed to ensure we were satisfied. We are very happy with the work done by Bartlett Tree Expert and would highly recommend them.
Sharon D., Surrey, BC
