Young staff who serviced our home were courteous and allow time to answer my general questions when on site. Steve Miller continues to be accessible to our concerns despite his busy schedule. He was greatly appreciated during a Fox Chapel drainage installation along the private road abutting the back landscape. He made a special site visit when digging came close to back Hemlocks. Spoke to onsite worker, gave instructions for root protection , even left can of root protectant spray for worker to use. He will be consulted when hardscape improvement project is performed. His knowledge and work commitment is unparalleled.
Bartlett's plan for our landscape is only as good as the persons who execute it. We are very grateful to receive the scientific knowledge of Bartlett coupled with the skill set of the on site workers to execute that vision. They work hand in hand, one is no more important than the other. Our landscape provides that quality of life to our home. Through the services that Bartlett provides, our outdoor space continues to flourish via the yearly contract maintenance . They will be consulted to provide guidance when hardscape improvements are made to the property.
Lynn S., Pittsburgh, PA
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Tyler was responsive, professional, and courteous. The pruning was just right and now the trees look great. The site was cleaned and left better than before.
Marion A., Cheswick, PA
The entire crew was very friendly and efficient from Matt Murphy to Tyler, who came to the door on the day of the trimming and the entire crew who did the work that day. I would highly recommend your company to anyone.
Richard K., Salix, PA
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All of my interactions with Bartlett staff were pleasant and professional. The Arborist was very helpful and very patient in answering my questions about the trees on my property and about the different services Bartlett offered regarding their care. I felt like the staff actually cared about the trees and it shows when they are willing to take time to talk about them with you, beyond a simple "well that branch is clearly dead so let's prune it" type of conversation. Talking about what an Oak is, what conditions it grows in, what common ailments it can suffer from, what the environment is like around where it's growing, all helped me not only appreciate my own property more, but gave me confidence in the job that Bartlett was hired to do. I specifically remember not being home for a soil treatment I requested, and I just reflexively called the number left on the door hangar that said that Bartlett was there. The employee who answered it was well off the clock and was actually grocery shopping, but he answered and was very friendly and helpful. I would never expect that from anyone and would actively ignore my phone if the positions were reversed and I really appreciated how he gave me a couple minutes of his time when he did not have to. We will see how the tree comes in this spring, but I am hopeful. The work looks like it was done well and thoroughly enough, but I am not a tree expert. All the tasks were done pretty much according to the schedule we established at the start of the process, which I also appreciated. The cost was spot on to the estimate. If I needed further work done on my property, I would definitely give Bartlett a call.
Conor W., North Huntington, PA
All have been helpful, friendly, and efficient. Jason, in particular, is most knowledgeable and very friendly when explaining what treatments should be utilized and the best time to treat. I am currently looking forward to having some Winter pruning done.
David G., Trafford, PA
Matt Murphy provided knowledgeable, efficient service, and the ground crew was thorough. I was concerned that the application was done when the soil was bone dry - Matt scheduled for Autumn, October 15th, when the soil was expected to be saturated and it only rained a little the next day. However, in this past week, October 26 to November 1, there has been significant rainfall, such that I trust the insecticide is now being drawn up.
Jack C., Greensburg, PA
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All of the employees that I met were professional, knowledgeable, and efficient. Thank you for treating my Hemlocks. I look forward to having my Spruce treated for needle cast.
Susan T., Homer City, PA
Arborist Jason Rihn is always very accommodating and knowledgeable. As always, the work crew was courteous, patient, and professional, worked carefully, and cleaned up after themselves.
Gene R., North Huntingdon, PA
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Quality of service was excellent at all points of contact, from estimate to contact with office staff and the tree crew. We will definitely make our friends aware of Bartlett. Thank you very much for a job well done.
Ola K., Indiana, PA
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Very helpful and knowledgeable. Service call was preformed within the promised time window. Courteous staff. Would highly recommend them.
Bill M., Blairsville, PA
Jason has always been great in consultation and planning for my particular issues and needs. Again this time, the crew was courteous, efficient, and professional. I have been very pleased with their work.
William R., Monroeville, PA
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I have always had good experiences with any staff member I have spoken with at Bartlett. They are courteous, knowledgeable, and helpful with suggestions. Matt Murphy is an exceptional representative for your company.
Vince D., Ligonier, PA
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Jason Rihn and the crew of three men who trimmed my trees did a great job. Because I have Oak trees which need to be pruned during the winter, they arrived in early February with five inches of snow on the ground. They quickly adapted to the situation, took time to answer my questions, removed the necessary branches and did the best possible job raking up the debris in the snow. I would highly recommend them in the future.
Marj G., White Oak, PA
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Matt was so knowledgeable about my Redbud. And I learned a lot. I was so thankful that his company could retain my tree. Bartlett has done work in my neighborhood before. I highly recommend them.
M. Billow, Johnstown, PA
The staff I have dealt with so far have been very professional and knowledgeable. They take time to answer my questions. I am very pleased with the services I have had done so far.
E. Martchek, North Versailles, PA
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Steve was excellent and very knowledgeable. Service was scheduled quickly, and we are hopeful to save the trees that are currently being treated.
Lisa S., Natrona Heights, PA
Both our arborist,Steve, and the gentleman who came to do our treatment were excellent. They communicate well before, during , and after the job. Have and will recommend them to all.
Lorraine H., Allison Park, PA
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We used your company six years ago and were pleased to find Steve and Cecil were still there. That says something about your company. We will continue to call on Barrett tree service in the future. Thank you
Nancy K., Gibsonia, PA
Jason, you were so helpful and encouraging about my concerns. I tremendously appreciate you and the men you sent to do the work, Tyler and I think Sam was the other man's name. They were both meticulous in their work. So impressive and my hedges and evergreens all look so happy. Most appreciated is all of your professionalism and knowledge. I would recommend you to anyone. Great job.
Beverly F., McKeesport, PA
I always know that the crew are very informed and dedicated. Have been a customer for many years and Bartlett does a wonderful job.
Kathy F., Elizabeth, PA
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Throughly explained the treatment to me and also answered a few other tree questions I had. Thank You.
Edward K., Pleasant Unity, PA
Tyler and his crew did a great job at the Wood's. I definitely keep Bartlett in mind as projects come up with other clients and will be in contact as needed, thank you.
John W., Pittsburgh, PA
Matt Murphy was professional, knowledgeable, and extremely personable. I will use Bartlett again in the future and hope to have Matt as my representative. All of the members of the crew were courteous and professional.
Barb B., New Stanton, PA
Extremely thorough and professional. We could not be happier.
Brandon K., Glenshaw, PA
Everyone from Bartlett with whom we have interacted have been very professional, knowledgeable, and courteous.
Bill C., Derry, PA
I asked the crew if they would dump some wood chips at a tree at the bottom of the driveway, intending to spread around as mulch. When I went out to check, wood chips dumped and spread. Good for old people who would take the following week to do something like that.Thank you.
John A., Apollo, PA
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Steve Miller has provided expert advice for us for many years. His recommendations have been very helpful and accurate. Having an expert who is familiar with our property and very promptly available is a real plus. Very satisfied with Bartlett.
Flaccus S. , Allison Park, PA
The crew did a really nice job despite the weather. They took their time shaping my tree and were very careful. I was also happy to know that you thought my hemlocks were looking good.
Betty S., West Homestead, PA
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The crew did a fabulous job. George is a gem, don’t ever let that man go. All three guys were very nice.
Gina R., Cairnbrook, PA
All three of the gentlemen who were a part of the crew that pruned our oak trees were professional and courteous from the moment that they arrived and until they departed after this tough job was completed. They were thorough and paid attention to detail in pruning all of these trees and in cleaning up all the debris from this work in accordance with the job proposal. Most importantly, they exhibited proper safety measures, including use of ropes to prevent damage to surrounding features of the property from large limbs being cut, and took care in not presenting any risks to passing cars, pedestrians, and to themselves. Others could learn from their proper safety behavior.
We also greatly appreciated each of your representatives taking a moment to personally thank us for providing this work to Bartlett Tree Experts and in providing each of them the opportunity to help keep our treasured pin oaks in a healthy state
Ken and Ruth Ann B., Churchill, PA
