Thank you for the wonderful job your team did on our trees. Paul the arborist, was so helpful walking us through the city requirements and even contacting them on our behalf regarding a tree that was on city property and needed help. They were out the next week to cut the damaged part out of the tree. The work the team did on the trees was quickly done and the fallers were safety conscious and professional. Best of all, the whole team was sensitive to my feelings. The big tree they took down had a lot of good memories for me and my children. Paul sent me a really kind email note about it and the faller cut a few round sections for me to do a Christmas project for the kids. I have already told many people who have come by and asked who did our work, about your company. I did recommend you to my brother and you have already begun working with him.
P. D., Burnaby, BC
Paul was fantastic. Very knowledgeable and had lots of different ideas. The crew was very respectful and efficient. Explained what they were doing and offered the opportunity to ask questions during the process. Did a review of all the work with me to ensure consistent understanding.
R. V., Burnaby, BC
Paul was excellent during his site visit. Took time and walked around our property. Helping to explain what he noticed, areas of concern, and potential site risks. We had some trees on City land and he was very kind to help walk me through the process to initiate the conversation with the City of Burnaby. The crew on the service day were right on time, super efficient, very kind, and cleaned up perfectly. Overall an excellent job and be a returning client in the future. I would most definitely recommend and will keep Paul's contact info on hand to pass along to friends.
Tiffany C., Burnaby, BC
Paul Buikema was very professional and knowledgeable about my issue. He came up with ideas and I followed along. I am very pleased with the outcome. I would recommend him to anyone who needs the right solution for any problem. Bartlett’s crew was very friendly.
O. P., Coquitlam, BC
I can not say enough great things about Paul and his crew. From beginning to end, the entire experience was very positive and very professional. The removal of the Cherry tree was a significant decision for us and Paul handles everything with real compassion and understanding. The actual removal of the tree was an amazing thing to watch. The three crew members were so efficient and knowledgeable. It was also really obvious that they worked as a team, got along well, and were so personable. They even took the time to acknowledge my dog and pet him.Thank you so much for a job well done and for making the experience so positive. It was a bit traumatic for us to remove the tree but Paul and his crew were so supportive and so talented. Watching the tree being removed was like watching a well orchestrated performance. The cleanup was also impressive.
K. B. C., Burnaby, BC
Paul was very accommodating for the changes in dates for the work. I was pleased with the work and would use your service again.
H. D., Coquitlam, BC
Paul was very knowledgeable, professional, and punctual. He responded to my emails quickly. I was very happy with the service I received.
K. S., New Westminster, BC
Very knowledgeable and pleasant, a delight to do business with Paul.
M. L., Burnaby, BC
Paul gave us an excellent assessment of our trees and what would be the best maintenance plan for them. Leah was courteous, friendly, very efficient, and did an excellent job on the pruning and shaping of the trees. They left everything clean and tidy. We were very pleased with everything and will be calling on you to do our tree maintenance as needed.
M. R., Burnaby, BC
So grateful we got to meet Paul. He was very knowledgeable and courteous. Appreciate his suggestions and information. We should also thank Leah and the other two crew members for being courteous and friendly. Clean up was very good.
H. N., Burnaby, BC
