Bartlett provides expert tree service in Richmond, VA and this is what our Richmond, VA customers are saying about us! We are proud to offer a wide range of tree services to our customers!
If you are located in the Richmond, VA area, schedule an appointment for a Bartlett Arborist Representative to visit your property.
What Our Richmond, VA Customers Are Saying
Mitch Billeter was wonderful and such a professional to work with. He went above and beyond to make sure everything was completed smoothly and to satisfaction.
Professional and knowledgeable. Friendly, quick and professional, with work done exactly as stated. I could barely tell they were here because they were so neat and clean.
Every time a technician comes, they ring the doorbell, introduce themselves and explain what treatment or procedure they are doing. Very professional and based on the results, very efficient.
Everyone was wonderful. Such a pleasure to work with.
Bartlett is a terrific company to work with and I highly recommend them. They are professional, respectful of property, friendly, and safe. And as an added bonus, they are great with curious 3 and 4-year old boys who love trucks, machines, and want to know everything about tree pruning and removal I used Bartlett for tree removal and pruning a few years ago at the recommendation of a neighbor, and they were my first call when I was looking to have similar work done this fall. It was easy to schedule an appointment for an evaluation of my property, and Ethan Crockett came out and provided a detailed estimate for both the work he recommended and the work I was considering. He pointed out a tree that appeared to be fine when viewed from the house but was actually rotting at the base around the other side, and leaning over a neighbor's shed. We ended up with quite a list and Ethan added considerable value by coming out again and re-grouping the list into prioritized tiers. Once we decided what to move forward with, the appointment was scheduled promptly. We got a reminder call the day before with additional information about arrival time and other preparation guidance. On the day of the appointment the crew arrived on time, evaluated the condition of the yard, and got to work. They clearly take safety seriously and had cones set up to mark areas where branches would be falling. They perform their work carefully and thoughtfully, unlike other companies I have seen who chop away at trees haphazardly. They were also respectful of my property and any adjoining property that was impacted by the work, and cleaned up thoroughly. But best of all, the crew was really great with my 3 and 4-year old boys, who supervised the work all day and peppered the crew with questions and knock-knock jokes. I was thrilled with the work they did, and my boys were over the moon with the whole experience. They probably would not be the least expensive quote you get, but their customer service, knowledge, high quality of work, professionalism, and safety are totally worth it if those are things you value.
I have worked with Ethan for over ten years now, and I have come to trust him a great deal. When I have called him with concerns about individual trees, he usually finds ways to preserve them and keep them healthy. He strikes me as a guy who really cares about trees. For this reason, when he does recommend that we remove a tree, as he recently did, I trust his judgment. When my wife and I first bought our home in 2009, I never imagined that I would come to depend on an arborist the way we have come to depend on Ethan. Ethan is the reason we will continue to call upon Bartlett.
Just a quick comment about the three man crew who recently removed a big Maple in my backyard. They were here for two straight days, and they worked tirelessly. At no point was I concerned about damage or that something would go wrong, despite the fact that the Maple was oddly shaped, with large limbs hanging over my home. I was able to speak with all three of them over the period that they were here, and each of them was friendly, warm, funny, and easy to chat with. This is a rare thing, and I just wanted to recognize them for their quality, both as workers and people. They represent Bartlett very well.
I have the highest expectations of Bartlett and I have never been disappointed. I like and respect every one of their workers that I have ever met. I have called upon their service for forty years.
Excellent,professional services,with quick response in an emergency situation after a storm toppled a tree.
Greg is always responsive. Joe, your crew chief, has worked on my property several times and is always prompt, courteous, and a true artist when it comes to trimming. Your crew always use strong safety practices.
Very knowledgeable, professional, and friendly.
James and Nancy B.
The technician performing the work always came to the door to announce his presence and describe what he would be doing. He was efficient and pleasant. I am very satisfied.
Very knowledgeable, responsive, and excellent scheduling. I have confidence in the assessments and recommended treatments. Thanks.
Ethan was knowledgable and helpful. We appreciated his patience with diagnosing our issue.
Very satisfied with the entire process. Matthew Brinckman was great as was the crew that came out to do the work.
My Bartlett arborist was incredibly knowledgeable, honest, polite, personable, and not pushy. He was willing to talk through every tree in my yard and provide insight and guidance. I have been very satisfied with my service so far and plan to schedule more work in the near future. The gentleman who came to complete our boost liquid service was efficient, professional, and also very nice and knowledgeable.
Greg and everyone has been great to work with.
Appreciate the excellent work on our property. Bartlett crews are always respectful and courteous. Bill Poad is the arborist I have trusted for years and I would not hesitate to ask him to help with anything tree or plant related. Best in the business.
Everyone on the Bartlett Team was beyond expectation. When we were shopping around for a professional to handle a very old American Elm in our backyard that appeared to be diseased with infestation of insects, we started going down our list in reaching out to tree service companies where no one even answered their phone. When we reached out to Bartlett, they answered promptly, and provided the information we needed to set up an onsite consultation. We were given the information we needed by their Arborist Ethan. Ethan was so knowledgeable and professional. We made an appointment for the crew to begin work and everything went like a well orchestrated dance. The crew worked in unison with each other and carried out two very long days of hard labor. Safety was a priority and the equipment on site was very well planned. As the tree was cut down, branch by branch carefully, it was put through a chipper, destroying all the diseased wood and debris. The worksite was spotless when they were finished. Then the stump and root grinder service came through and left the work site with a beautiful level ground. No one would ever know there was ever a 100 year old tree there. Then drawing our project to an end, we received a wonderful call from Bartlett to make sure everything had met our expectations. Bartlett is Exceptional and I would recommend them highly.
Ethan walked our yard and found a dangerously dead tree we thought was healthy. He is a great asset for Bartlett.
Chris and Alice W.
We had an all around excellent experience. Ethan was great to work with. Both my wife and I were very impressed by his knowledge and professionalism. He did everything in his power to make sure that our needs and expectations were met and spent a lot of time with us to ensure we had satisfactory answers to our questions. Effort should be made to properly reward him for his hard work. We will definitely be repeat customers thanks to our experience with Ethan and with your company.
Very courteous and professional. We are very pleased.
Everyone we worked with from the people answering the phone to the tree removal workers were incredibly professional and helpful. The Arborist, Ethan, was amazing to work with.
Bartlett has been more than satisfactory, especially Greg Crews who is always courteous, friendly, and very knowledgeable. I feel confident with any advice he recommends. Other employees who have been to my home are always very professional.
Ethan Crockett was very professional, polite, and friendly. The crew did an amazing job.
I have nothing but good things to say about this company, the office staff, and the crew. They are not a fly by night, but well established, bonded, and insured. The crew was very professional and receptive to all my concerns. I receive a quarterly newsletter from the company that is filled with useful information about tree care and maintenance schedules. Very pleased with the service I received.
Ethan was very helpful in presenting ideas and alternatives to how the work could be accomplished. He provided detailed estimates of segments of work that needed to be done which allowed me to make good decisions. He clearly has a good knowledge of trees and tree service work.
Been working with Ethan Crockett for several years. He is very knowledgeable and provides sound advise when it comes to improving the looks of the property. His suggestions are welcomed and I have taken his advise on more occasions than not. I consider him a friend and look forward to future dealings. Bartlett is fortunate to have Ethan.
Ethan Crockett has done a good job when reviewing my landscaping every year for things that may need to be treated. The Arborist that pruned my Crape Myrtles this year listened to my requests for shaping and did a wonderful job.
We are very appreciative of Ethan’s willingness to share his knowledge and expertise with us. We have learned a lot from him.
Bill Poad is one of Bartlett's greatest assets. I always come away from our interactions better informed and amused.
Everyone was extremely polite and professional. The work was clean and prompt. The Arborist did a great job helping me decide what was best to improve curb appeal and the life of our trees. I look forward to seeing the changes the work will make in my front yard and completing the work in the backyard in the future. They not only care about your trees and bushes they also gave me advise that extended the life outside our house. Thank you so much Bartlett.
Bill Poad and his crew members have been caring for my trees for many years. I would not choose anyone else to care for my trees.
Bill Poad, is very knowledgeable, thorough, professional, and is a pleasure to work with. You are fortunate to have such a good representative on your team.
We continue to be very pleased with Ethan Crockett's expertise and how he works with us. Every Bartlett person we have had contact with over the several years you have done work for us has been #1.
Bill Poad is great to work with.
I always enjoy talking with Bill Poad. He is a font of useful information. He seems to know a lot about trees, too.
We have used Bartlett over the years and your crews have always been courteous, hardworking, and neat.
All the men worked very well together and had an excellent attitude. The Bartlett climber had very good judgment and was very skilled at his job. I was very grateful for the quick response. I was concerned about my neighbors losing power and having to deal with broken fences in freezing weather. Thanks to Bill Poad and the willing crew, everything was done before any damage could occur.
Ethan Crockett is a remarkable ambassador of your company. We have become a loyal and satisfied customer primarily because of Ethan. Each of the staff we have dealt with have been the best of the best.
I have always been pleased with the quality of the Bartlett representatives, technicians, and their workmanship.
I have always been pleased with Bartlett and level of service. Bill Poad has taken good of us over the years.
Ethan has been very helpful. The workers were very good and I will use Bartlett again as I have in the past.
We are extremely pleased with the excellent care provided by Bill Poad. He has been taking care of our property for several years. Last year via our referrals has serviced multiple neighbors to address issues with their trees. Bill has extraordinary expert knowledge of trees and shrubs and freely shares his expertise with us to improve the health of our trees. Bill has developed a strong partnership with us and constantly maintains regular communication and responds to our questions and concerns in a prompt manner. We have strong trust in Bill and his recommendations.
I would like to thank your company for such prompt service and would also like to point out the fact that Mr. Crews was exceptionally well spoken and polite. It was a pleasure to hear him explain things as he answered each question and educated me on how things are done and the reasons behind the methods. Your company was well represented by this individual.
Thanks for the wonderful job you and the men did in my back yard and for doing it so quickly.