Cary Tree Service Testimonials

Christian is very knowledgeable and is always willing to answer questions. I have always been comfortable having your staff members working on my property. I appreciate the way my property is left clean after every job.
Frances D.

Listened and was attentive to what was expected.
Meta L.

Christian Tilley was great and I appreciated being able to walk the property and discuss what needed to be done. The crew did an excellent job.
Tally Gordon

All of them were professional, visibly well trained, worked safely, and removed the limbs I requested without any damage to property, reason why I called Bartlett to our home again.
Rick C.

Keep up the good work. You hire very competent, caring people who do a great job. Thank you.
Sheryl H.

Friendly, prompt, and very nice. Professional.
Rachel A.

Top Notch.
John F.

Very friendly and knowledgeable.
Ronald

Robert Day and his crew members are always prompt to answer any of my questions. The care they give my trees is excellent.
Sydney M.

Christian was very smart and friendly. If he is your guy, you are in good hands.
Marcia G.

Charlie Gilbert is outstanding. Very knowledgeable, very responsive, he is also very enthusiastic.
Mike G.

The Bartlett Arborist Representative and the crew members were very professional and knowledgeable. Each member of the team took time to answer questions and to provide me with a deeper understanding of plant growth and pruning.
Wayne D.

Robert is the best. Knowledgeable, professional, and friendly.
Michael Z.

Very much appreciate the terrific job you do to keep my trees looking good and healthy. Thank you.
Edmund A.

Robert Day and staff are very knowledgeable and professional. Appreciate their help.
Ken N.

Meredith was great to work with around the scheduling.
Keith O.

Robert made great suggestions and was on site to make sure everything was understood.
Keith O.

I really appreciate the time Christian and others spent explaining details as much as we wanted. There seem to be no rush and a lot of patience in discussing options and plans.
Dan T.

I truly appreciate the professionalism of the entire Bartlett team that have come out to our property over the years. Your staff are all well trained and courteous. It makes a big difference in this job, which can be dangerous at times if safety protocols are not in place and followed. Thank you for investing in your training and safety programs and for hiring fantastic people.
Thuy D.

Christian is very knowledgeable, thorough, and set appropriate expectations during our walk through. The service crew is amazing. They are very skilled and professional. You could not tell that they cut down many branches throughout the property because all the areas were well cleaned up. The trees, shrubs, and hedges look great. Christian worked hard to accommodate my request of the service date despite not giving him enough time. He is wonderful to work with, has a great attitude and is customer oriented.
Thuy D.

Christian was so very helpful and gave the best advice to help my tree out.
Samantha H.

Every Bartlett person I have interacted with has been outstanding. Arborist, Robert Day, the technicians, Arborists who come to treat my trees, and the administrative people, I have talked with on the phone to schedule appointments and handle payments are all professional, friendly, and truly care about doing a good job for me and my trees.
Jeff L.

Very pleased with the service.
Ruth P.

Very helpful.
Sharon T.

Everything was perfect as usual.
Lori W.

The crew members were efficient, courteous, and expert. Overall an excellent experience.
Joseph C.

Nathan is a great representative and always willing to collaborate on the best plan.
Richard W.

The crew did a terrific job on our recent tree pruning. We are very satisfied with the improved appearance of the trees as well as with the excellent work performed. The men were pleasant, thorough, knowledgeable, and cleaned up completely when the work was done.
Pat S.

I am very happy. Everyone was friendly, you did great work, and I got an appointment very quickly. Could not be happier with your staff.
Tobias G.

The Staff and crew were very professional and took time to explain what they were doing. They answered my questions. they were very polite and made sure that I was satisfied with everything once they were finished.
Betty H.

Robert is phenomenal, have worked with him over the past twelve years and so has my neighbors. First time meeting Danny the lead person on the crew and he was great. He understood what I was asking and really went above and beyond to help get the job done 110%.
Scott S.

Could not have been better. Very polite, on-time, communicated what was going on, and cleaned up nicely. No complaints.
Meta L.

Luke was great. The whole crew was very professional, friendly, and accommodating to any questions or concerns I had.
Ellen D.

Robert Day, we have been using for over twenty years. He is one of the best. Always has good comments and advice. Steve, the crew leader was excellent to work with. The crew always amazes me as too hard they work. They made sure I was happy with their work.
Sheila M.

The arborist representative and all the staff were courteous and knowledgeable about tree pruning and removal. The people doing the work were well trained, equipped, and worked with safety in mind. The work was done efficiently and neatly. It was a pleasure to work with Robert and Luke and his team. I would definitely recommend Bartlett Tree Experts to others.
Patti R.

It was perfect. All of the staff members with whom I have interacted have been knowledgeable, polite, and humorous. Rob was quick to come out and review my needs and concerns this year, and the follow up work was scheduled quickly too.
Barbara B.

Robert was friendly and knowledgeable about the Crepe Myrtles as well as the trouble I was having with them. He explained what he would do that would be good for both the trees and my problem. The crew was wonderful. Extremely efficient, polite, and neat.
Diana S.

The two young men who trimmed our trees were very courteous, listened to our concerns, and did a great job. Our trees look very good and cleanup was well done.
Gail and Bob O.

Trimming crew did an excellent job, reflecting on their outstanding professional abilities.
Robert B.

Robert is great to work with. He is very responsive to our requests. The crew is friendly, respectful, and experienced.
Thuy D.

Great staff and crew. Excellent workmanship and attention to detail during the trimming work.
Dennis C.

Great staff and crew. Excellent workmanship and attention to detail during the trimming work.
Dennis C.

Robert Day is always friendly, professional, and has good advice for us about the best care for our trees and shrubs. Meredith and Joanna in the office are always friendly and professional as well. The crew members exceed my expectations every time. They arrive on time with a full understanding of the work to be done, and are friendly, courteous, and professional. The people at Bartlett Tree Experts and the services they provide are all top notch.
Joanne D.

All good. We are long-time customers and appreciate the fine job you do for us. All staff are knowledgeable, helpful, and courteous. The crew did an excellent job. We asked that they preserve our lawn, and they did, which caused them some extra heavy lifting and carrying. Thank you for doing such a good job.
Sheryl H.

Administrative staff I interacted with were very professional and courteous. My arborist was very professional as well and very knowledgeable and informative. Would 100% recommend Bartlett to anyone thanks to him.
Ryan H.

Did a tricky job of removing a Leyland Cypress from between two Cryptomerias with the care I had wanted. Did not damage any of the landscape surrounding below.
Ron H.

My trees and shrubs were inspected and I was told precisely what was being examined and why. My trees were then attended to by moving mulch away from the base of the tree's trunk. The final step was to apply fertilizer and pest control, and I was asked to step aside for that application. All in all, my shrubs received excellent attention and I learned a lot. I highly recommend this service. With the sun and rain that God has provided along with the care provided by Bartlett, everything looks much healthier than before the treatment.
Teddy W.

Great staff. Robert Day made solid recommendations and his crew did an excellent job. Very pleased. My goal was mostly tree health along with raising the canopy.
Brenda L.

We are very pleased with the service we have received. Robert Day created a plan for the trees on our property to be trimmed and treated at the right time of year for the variety. His expertise is apparent and appreciated.
Julie K.

Robert Day and the gentlemen who completed my service have both been very friendly, professional, and helpful. I especially appreciate the way they patiently answer my questions.
Michael D.

Very pleased with the crew and the service provided.
Richard C.

The Bartlett arborist and the crews that provide tree care are the finest professionals in their field. Over the past five years they have excelled in helping us to improve the health of our trees while improving the appearance of our property. We will be calling on them for any and all tree care needs for the foreseeable future.
Robert B.

We have enjoyed working with Rob on two tree service projects over the last couple of years. Before each project, Rob came to our house and walked with us through the wooded areas on our lot. He also listened to our comments on what we hoped to achieve through the tree work. After our tour of the lot, Rob identified proposed pruning needs and explained the reasoning behind his recommendations. We accepted his recommendations, and a date was scheduled for the work to be done. Later, the work crew did an excellent job in executing Rob's recommendations. They worked very efficiently, and after the pruning was finished, they cleaned up all debris and left our yard in good shape.
Harvey J.

Everyone I interacted with was pleasant and willing to work with me at all times.
Daniel M.

Robert and his colleagues are excellent. Work was exactly what I needed and done in an extremely timely manner. I recommend Bartlett without reservation. Rarely have I worked with a company this efficient. They do excellent work.
Kathleen W.

Excellent job trimming our front yard tree. Property was left very tidy. The work was done while we were away from the house but we did meet the crew when we returned. Bartlett does all of our tree work.
Robert T.

Both Robert and Dave were courteous and professional.
Al G.

They are so courteous, thoughtful, and helpful. One small planting area was impacted by the work and they left it better looking then when they arrived. Thank you for the improvement. The tree removal took much care and skill. Thank you for doing your job expertly.
Sheryl H.

I have had Robert at my house a few times when I have had problems with my trees. He has always given me good advice and has had the problems fixed. A good reliable company.
Martha B.

Robert Day is a fine company representative and quite knowledgeable.
Allen J.

I can only think of one word to describe Bartlett Professionalism. Everyone was totally professional.
Linda S.

The Arborist, Robert, was very prompt and timely in getting us our quote. He answered all of my questions and was extremely knowledgeable and courteous. The crew that came out went right to work and cleaned up when the job was completely satisfied. I would recommend Bartlett to family and friends.
Dawn P.

The crew leader was a true professional. I will ask that he works on our next job.
Richard H.

Charlie Gilbert is an outstanding arborist combining extensive knowledge of his subject with excellent customer service. We want to express our appreciation to Luke for the meticulous and detailed job he did buying our Dogwood tree.
Mike G.

Job well done. Thanks.
Clinso C.

Danny and team did an amazing job of climbing our very tall Oak and Maple trees to trim dead limbs and remove unsightly broken limbs caught in other branches.
Jo D.

I liked your customer service start to end.
LakshminB.

Everyone is very kind and knowledgeable.
Ann W.

Bartlett’s service saved several of our trees and shrubs from expiring. They know their area of expertise very well and provide their customers a valued service.
John B.

Bartlett’s service saved several of our trees and shrubs from expiring. They know their area of expertise very well and provide their customers a valued service.
John B.

Robert is our "go to" Arborist for all our tree needs. The crew that worked on our property was outstanding. Very respectful of the property, neat, clean, friendly, and professional. The office team was very helpful with clear communications and coordination with all the people. We are very grateful to Robert Day and the team.
Jeff W.

Robert took the time to listen to my concerns on his visit. The crew was professional and courteous when on site and took the time to confirm I was satisfied before he and his crew left. I would definitely call again for future work.
Ginger L.

Excellent work. Everything from start to finish was professional. I was impressed by the safety equipment for the crew.
Kristi W.

The crew was friendly, courteous, and experienced.
Thuy D.

Everyone, starting with Robert Day, was knowledgeable, professional, and courteous. The crews worked carefully and efficiently to prune our trees and would stop to answer questions. Overall, Bartlett is a well managed company with great local representation, from the office staff and arborist to the crews doing the work. The men trimming the trees were efficient and careful, both in terms of safety and protecting my and my neighbors property.
Tom F.

Impressive new Arboris, Charles Gilbert. Very knowledgeable. Very responsive. Good advice given. Cares about our property.
Mike G.

We appreciate your courteous and competent work. Thank you.
Sheryl H.

They were very courteous and professional. When I explained how much I wanted to prune they recommended I remove less and see how the tree reacts before removing more. They even kept a short stub of a branch that we have seen a hawk sit on to hunt.
Jackie W.

Great pruning job.
Ron P.

Always enjoy the customer service we receive both via email, phone, and our in home consultant.
Marianne S.

Very knowledgeable about trees, offer advice, professionalism, and great customer service. Thanks to the Saturday morning radio show hosted by Rufus, we contacted Bartlett. In turn, we referred three of our neighbors in the Carolina Preserve, two of which had them trim trees in their yards last year.
RickC.

Fantastic job, very pleased through all steps from estimate to job completed. Look forward to the future pruning. My Maples are going to be so happy.
Mary M.

Arborist was knowledgeable and helpful. Crew notified me when they got there and when they left. I have referred people because of my experience.
Janet S.

Super job by a super crew. Have already told a few friends about Bartlett.
Lori Webber

Robert Day has helped us with our trees a couple of times in the past to present on our property. His experience and knowledge with excellent customer service make him the best.
Hatice R.

Thanks! You guys did a great job, stayed safe on a windy day, protected our property and the neighbor's property, and cleaned up after yourselves.
Sheryl H.

Robert Day has helped us with our trees a couple of times in the past to present, on our property. His experience and knowledge with excellent customer service make him the best.
Hatice R.

I have used Bartlett Tree Service several times. The Arborist Representative and all staff who have worked for me have been courteous, helpful with explanations of the work needed and careful in doing the work. I have always been pleased.
Gail O.

Mr. Day was prompt, courteous, and very knowledgeable. I appreciated his enthusiasm, love of nature, and all things green. He understood what our needs were and they were addressed in a prompt manner. Look forward to wonderful green, healthy trees in the future.
Marianne S.

Robert was very friendly, He listened attentively and was very informative.
Joyce C.

I was very happy with the staff and completely satisfied with the quality of work by the crew.
Richard G.

Robert Day is a gem. Very knowledgeable. He and his crew are the only people that I trust in my yard and Garden for Wildlife. I have recommended Bartlett to friends and neighbors.
Saskia L.

I have been very impressed with the knowledge and professionalism of the Bartlett crews that have come to my house.
Bobby B.

Each member of the crew was very professional and they worked very well together to finish the job in a timely manner. I was very happy with the result.
Denise K.

Great customer experience. Thank you.
Mike H.

Great customer experience.
Mike H.

Great customer service and knowledgeable experts.
Ken D.

I was very happy overall with my experience with Bartlett - so much so that I took a picture of the men working and posted it on Nextdoor to share w/my neighbors - one neighbor also reported a positive experience and another neighbor said she would also contact Bartlett for tree removal.
Bridget F.

Robert Day was outstanding with his helpful knowledge and oversight of the needs of our property. We are so grateful for his help.
Mary D.

Robert Day was very responsive to my request for a rush job to trim the trees in my back yard prior to sod installation. Danny and the crew were professional and addressed all my requests and left the property without any debris. They worked through a rainstorm to get the job done.
Leo L.

Steve always provides excellent advice and is very responsive to questions.
Mike G.

We continue to use Bartlett because we trust you to give us accurate advice and complete difficult jobs with safety while minimizing the impact to our difficult-to-access property. We have referred you to our neighbors and heard about you from our neighbors.
Sheryl H.

Thanks for being so knowledgeable. I did not know where to start. Literally days after the service my trees looked better and started blooming flowers.
Elaine F.

Appreciate the technician's advice on our Magnolia tree while he was here.
Caryn G.

Consistently exceptional service. Bartlett is clearly the premier company for tree service.
Robert B.

Robert Day was very professional in his demeanor and quite knowledgeable. He answered all of my questions in detail. I am glad that he is our arborist.
Maham A.

Robert Day was very knowledgeable and had some great suggestions for us. The two young men who actually came and did the tree trimming were excellent. Everyone was very friendly and helpful, including the young lady who made our initial appointment.
Bob S.

Robert Day is awesome.
Marilyn P.

Robert Day and staff are courteous and do a good job of eplaining what they are doing.
Sheryl H.

I could not have been more pleased with the service I received from Robert, Meredith, and team.
Ed R.

Great crew. They way exceeded expectations in their clean-up. This is the third time we have had Bartlett come out to remove trees. At this point we would not trust anyone else to do the job if we needed more tree removal.
Kenneth T.

It is always a pleasure to visit with Robert when he comes to the house to scope a job for me. His work crew members are always professional and courteous. The guys on the most recent job did a very good job for me.
Wayne H.

Saw the Bartlett yellow truck in downtown Cary the other day on Academy Street doing some tree work. Knew they had the best in the tree service.
Gary L.

We have dealt mainly with Robert Day over the years and he is always extremely courteous, helpful, and knowledgeable. The crew knew what had to be done and went right to work and even removed a few big branches from the ground that was not their doing. Left our place very tidy.
Meta L.

I've been totally completely satisfied with every job Bartlett have performed for me and every employee encounter has been very informative concerning the work they were preforming.. That's why I call Bartlett.
Dennis D

We have been with Bartlett for several years. Robert has always been attentive to our needs. I love that someone sends me an email a day or so in advance to let me know when they are coming. They always let me know when they have arrived as well. The crew knows what they are doing. Everyone is polite and cheerful. They always return a call or answers an email. If you compare our trees (that have been under Bartlett’s care for several years to our neighbors trees, you will definitely see the difference. I love our yard because of the trees. They are healthy and truly reaching their full potential since Bartlett started taking care of them.
Paul M.

The staff provided information on strategies for cutting down trees. They did a great job trimming and removing several trees. Will definitely use them in the future.
Carole A.

Very nice and professional. We would definitely call again should we need service.
Mary H.

Robert Day is knowledgable and friendly. He answered my many questions about our trees and shrubs.
Nancy G.

Steve is always very responsive. I had a question during our service and emailed Steve. I heard back within ten minutes even though he was out traveling. Outstanding customer service.
Mike G.

Robert Day is very knowledgeable and provided exceptional service. The crew the completed the tree service are equally knowledgeable and did an outstanding job with trimming our trees and completely removing the branches.
Robert B.

Robert Day was very professional, knowledgeable, and helpful in assessing our needs for tree removal and pruning. He and crew members took great care not to damage our underground drainage pipes and fence that were close to a very large tree being cut down. All members of the team were efficient and courteous. They arrived promptly, did an excellent job for us, and thoroughly cleaned up before departing. We were very happy with the excellent work that Bartlett Tree Experts did for us in removing two trees and later coming back to prune several other trees. Everyone we came in contact with were courteous and professional. The overall experience was excellent. We will certainly plan to use Bartlett Trees Experts for all our future tree work.
Patricia A.

Robert was professional in every way and did a perfect job.
Joe W.

Robert Day has given us care of our trees for over five years and has always responded in a timely manner whenever we have had questions.
Ron H.

Robert and crew were fantastic. Work provided was excellent and everything that I had asked for.
Phil S.

A most pleasant and courteous experience.
Claudia M.

I have always been treated fairly and I find Robert Day to be very knowledgeable. He has always given me honest and worthwhile advice.
Peter M.

Staff responded quickly to inquiry, job was done in a timely manner, and site cleaned up before the crew left.
Kathryn J.

In six years I have had nothing but perfection with their work.
Janet B.

Best experience ever. Very knowledgeable arborist representative, easily the best person I have talked to in that field. The crew was also great. No issues at all.
Mike B.

We have been pleased with all of Bartlett’s staff for many years. All of Bartlett use care and perform in a safe manner.
Richard H.

Robert Day is great to work with. He is always knowledgeable of the issues and is quick to respond. The administrative and arborist representatives are always courteous and professional. I will continue to use Bartlett for my plant needs.
George D.

Quick, clean, professional. Job well done. Easy to obtain an estimate and work was scheduled very quickly.
Brandon A.

Very knowledgeable and personable. Excellent job and clean up was perfect. Very easy to deal with.
Tom L.

Everyone I have dealt with at Bartlett has been wonderful. Even the guys that do the services are informative, courteous, and just downright nice people. As long as I have trees, I will have Bartlett with them.
Libbo M.

Robert Day does a great job keeping up with the health and care of our trees and shrubs. He is always courteous and on time. Your staff is efficient and leaves our yard free of limbs after trimming. The office staff is always courteous and helpful. Thanks to all for a good job.
Billie B.

Thank you, Robert Day, for sharing your knowledge and participating in our tree seminar last night. I think it definitely clarified many things that the Carolina Preserve owners struggle with when caring for their street trees. You and Bartlett Tree are a great asset to our community.
Christine H.

Robert Day is always very polite, informative, flexible, and professional for all the years he has been servicing our hotel needs. The crews have been equally professional.
Skip K.

Very professional and knowledgeable. I always thought that trees took care of themselves, that whatever Mother Nature provided was enough. Wrong. Scale invaded our neighborhood, and that included several of our trees. I asked Bartlett to treat our infected trees, and I am happy to say they are thriving now. We now renew annually to have Bartlett perform regular inspections for us, and apply treatment if necessary. I also rely on them to fertilize our trees when it is time, they are so healthy and have never looked better. I am so grateful for Bartlett!.
Paul M.

Steve has been an outstanding Bartlett representative. He is very knowledgeable and responsive. He identifies needs and proposes solutions. Team members applying treatments have done an excellent job caring for our yard, always on the lookout to identify and resolve problems. Crew that does tree trimming and cutting are efficient, courteous, and leave property looking as if they had never been here. Due to all of the above we have recommended Bartlett to neighbors.
Mike G.

Robert Day was great. The staff who took down a big limb was amazing to watch. Very pleased.
Susan M.

The Bartlett crew are always very courteous, knowledgeable, helpful, and punctual. We have appreciated the services provided.
Louisa K.

Steve Bagley is very responsive and always provides excellent advice. The team that was on our property was excellent. They made every effort to perform the work as we had discussed with Steve. As they were leaving, after they had cleaned debris, we asked if they could trim a Crepe Myrtle a little more than they had already done. They did not hesitate. They seemed pleased to do the work.
Mike G.

I've always been treated with respect from Robert and the technicians, they are always willing to answer all my questions. Bartlett Tree is a great company to work with. I've recommended them to friends and neighbors.
Mary L.

Very pleased with the professionalism of Robert Day and the crew that worked the job.
David B.

Robert and the local crews do a great job, I am grateful to have their service available. I wish them continued success.
Art A.

Robert Day, the arborist, responded quickly for my request to evaluate my rapidly deteriorating stand of wax myrtle. He did his assessment and sent me an e-mail with recommendations and cost of service within one day of my call to the office. Once I approved the recommended work, the job was done within 48 hours. The job site was left clean and not one bit of debris remained. I am so pleased with the work and the professionalism of the Bartlett team! Thanks for a job well done!
Pat S.

As always, Robert Day is wonderful to work with. The crew this year was equally as great.
Jan H.

Prompt attention, helpful explanation of diagnosis, prompt treatment. Thank you for everything!
Mary C.

Robert Day responded quickly and made recommendations what should be done and it was carried out as soon as possible. I always feel in good hands when Bartlett is called to come and solve our problem whatever it might be! Thank you for your prompt and professional service.
Sheila M.

Robert is very professional and friendly. I really like discussing my projects with him. The guys who came to cut down trees and trim back shrubs were great. Very friendly and courteous. They did a great job trimming and cleaned up thoroughly.
Judy P.

Robert Day is very easy to work with and always delivers what has been promised.
Robert A.

Overall, very professional services and attitude. Great to work with!!
Keith O.

Courteous, knowledgeable, and easy to work with. Great job by all. I was very pleased with the job that was done. Thanks!
Will A.

Everyone from the person with whom I talked to make an appointment to your arborist to the crew that came here to do the work was courteous, friendly, helpful and all around great to work with.
Sue M.

Robert Day was very knowledgeable and made a very favorable impression for Bartlett. Aaron & Jason verified the initial impression by doing an outstanding job of carrying out the actual work. They were very professional, well qualified, and extremely neat and personal. I had just finished mulching my property and when they left you could not tell they were there. I would be very happy to recommend your company without reservation.
Charles R.

Robert, the Arborist Rep, was very knowledgable, prompt, and did a quick turn on the quote and scheduling. The two guys that did our trees were exceptional. Very courteous and conscientious. they did outstanding work trimming and removing the branches. It was amazing how clean my yard looked when they finished. you never would have known they were there. they raked and blew the yard til it was immaculate. I would recommend your company to anyone. Exceptional work and even better people.
Keith O.

Robert was a pleasure to work with and provided professional guidance on what the procedure would entail and the effects it would have.
Paul B.

I've never met anyone from the company that doesn't well represent Bartlett! There is definitely a shared genuine interest in the success of my property. I would recommend your services to anyone.
Mike M.

It was delightful meeting with Robert Day; he is courteous, informative, professional, and unfortunately a NCSU alumni (just kidding). We look forward to an expanded relationship.
Joyce P.

Both sales rep and crew are extremely knowledgeable and professional; I was totally pleased with the guidance and the work; especially happy to see that good safety precautions were in practice. Thank you.
Nancy S.

Top notch BEST OF CLASS. My trees and shrubs are in great shape because of the years of Bartlett service.
Mike M.