Bartlett provides expert tree service in Kelowna, BC and this is what our Kelowna, BC customers are saying about us! We are proud to offer a wide range of tree services to our customers!
If you are located in the Kelowna, BC area, schedule an appointment for a Bartlett Arborist Representative to visit your property.
What Our Kelowna, BC Customers Are Saying
I can not say enough about Kristopher McDonald and his crew. Kris arrived within twenty-four hours when I had concerns about one of my trees. He was extremely knowledgeable and identified the issue quickly and went over my options. Unfortunately, the best thing was to have the tree removed. The tree had significance to me and I was notably upset and both Kris and the removal crew were very compassionate and caring. The guys on the removal crew even helped me gather up a few nice leaves and seed pods to keep and press. I really can not say enough about how knowledgeable, efficient, and compassionate they were. Thank you for the great service you provide.
Bartlett removed a tree, ground the stump, and planted a replacement for us. I do not know the names of the crew members who carried out the work, but they were polite, careful, and thorough. Kris, my representative, was responsive and prompt in meeting my requests and ensuring the availability of the crew to carry out the work within a short window.
Kristopher was very helpful in describing our situation and his solution. He was very prompt and professional both on site and getting us a quote. When the crew arrived, two days later, they were prompt and professional. We are very pleased customers. We would gladly recommend and we plan to continue with ongoing deep fertilization.
Your staff did an awesome job and I was very happy with their work. I will highly recommend your business and have already mentioned it to some of my neighbors.
Kris was very helpful when we reviewed the work to be done. Found him to be very professional. Crew was good and took pride in the work they were doing. I found they went that extra bit to ensure we were completely satisfied.
Kris was very courteous. He was easy to discuss what I wanted done and the most efficient way to do it. The crew was very professional. They were always striving to be sure customer was satisfied.
Kris was very helpful when we reviewed the work to be done. Found him to be very professional. Crew was good, took pride in the work they were doing. I found they went that extra bit to ensure we were completely satisfied.
I was pleased with the entire operation from start to finish. Professional, expedient, friendly, and helpful, along with good workmanship. Kris and Josh were great. Would not hesitate to recommend their services to others.
Kris was knowledgeable and professional. The crew assigned to our tree removal was exceptional. We were impressed with their efficiency as well as their skill level, knowledge, and attention to safety all while getting the job done and looking after our property. We were pleased that we chose Bartlett for our tree removal job.
Everyone was competent, polite, efficient, and punctual. They showed up on time, got the job done quickly, and knew where to park so that they were safe and not blocking traffic. I will always use Bartlett since I know they are reliable and trustworthy.
The whole process of getting a quote, to the actual removal of two trees was very professional and efficient. The crew then came at a prearranged time and did the work. They were very careful with other items in the garden, removed the trees, and then cleaned up the grounds. I was very happy with the whole process and would highly recommend the Bartlett tree experts. They were efficient, clean working, professional, and well versed in the tree industry.
The service I receive from the Bartlett staff is excellent, including the office and the crew members that come to my house. I value and rely on the expert advise that I receive from Kris McDonald.
My phone calls, emails, and text messages have always been answered quickly and courteously. I am very pleased with the work recently completed on my property. I have hired Bartlett for several jobs in the past and I am always impressed with the quality of the work and the clean up is outstanding.
Kris is always very professional, trusting, and all around good guy. The crew on site were courteous, hard working, knew their stuff, and friendly. Another great job.
Could not be more pleased with the services received from Bartlett. So nice to have the confidence our trees will be happy growing forward.
I had a great experience from start to finish. From the free quote, to the arborist who came and got the the job done in a friendly manor, and left the job site super clean. I was very happy with the services and would recommend Bartlett.
Kris's expertise and suggestions are exceptional. His crew was friendly, efficient, and our yard is beautiful. Thank you Bartlett.
Kristopher McDonald was very helpful in working out a plan with me to address my tree issues. He was always very pleasant to deal with. The crew was amazing, on schedule, very friendly, did a great job and checked in with us along the way to ensure they were doing the job the way we wanted it done. We could not be happier with the service that we got and our trees are looking great.
Great experience from start to finish. Will definitely use your services in the future.
Kris has been very helpful when we have had questions regarding hedge and tree planting.
Luke and the guys had to work around netting that I had around my patio. They were very nice about it. It saved me a lot of work from not having to remove and replace the netting. I greatly appreciated them doing that for me. As always, they did a super job on all the trimming.
Your staff was prompt, punctual, courteous, professional, and competent. We are happy with your work and will continue to use your service.
The two young men who came to prune my Walnut tree were wonderful and extremely courteous as was Mr. McDonald. I am planning on using Bartlett Tree Experts for my yearly tree spraying. Thank you again for your great service.
Very pleased with the appearance of the hedge and trees after this trimming program. Kris is thorough and considerate of budget and real needs.
All staff were very professional. I learned so much about our tree environment from Kris.
The phone staff was excellent and informative. The advisor was top top notch. My yard was very clean on completion of the job.
Everyone that we dealt with was courteous and helpful. Work was completed on time with a schedule that worked for everyone.
Super efficient. Very happy with communication and quality of the job.
The fellow who trimmed the tree made sure I was happy with the results before they began the clean up. I am really happy with the results and my neighbor do too.
So glad I met Kris at the Home Show in February. The team member that came out and applied the product to our trees was polite and very knowledgeable. Our Cedar trees are looking much healthier.
Fabulous work, took the time to explain what work needed to be done on our Cedar Hedges. Came as arranged, spent the time as was agreed, cleaned up after themselves. Nothing but great things to say about Kris and his team. I would not hesitate to recommend.
I found Kris to be very knowledgable and answered all my questions and concerns. It was a pleasure dealing with him as I am a retired contractor and have dealt with the public on numerous occasions and know full well what it is like. The two crew members were very courteous and reviewed the work with me before they started. Their cleanup was excellent.
I felt confident that the service of pruning I needed done would be handled efficiently. The time frame from contact with staff, Arborist Representative, to crew members was timely and professional. I was very pleased with the job done and the commitment of everyone involved. I will certainly continue to use the services of Bartlett into the future because they work proficiently, with skills and knowledge of horticulture, which is complimented by the understanding they purvey to the customer.
Excellent work and communication to deliver a quality product. A great job cleaning up and removing debris.
The aphid treatment on our tree in May and the fertilizer application in the Fall has kept it thriving. I am pleased with the results. Before these treatments were started, the tree was fading fast. I will continue to order these treatments.
I highly recommend this company. They were exceptionally professional, courteous, and reliable. They came when they said they would, they did what they said they would do, and they were excellent with their communication with us, both at the quote stage and when they returned to do the work. Having experienced several companies who have failed in all three areas in the past, Bartlett was a very refreshing change.
We could not be more pleased with the service we have received. Everyone is very professional and this has taken a big load off of our shoulders. Thank you so much and we look forward to a continuing relationship.
Kristopher McDonald always responds promptly and professionally with issues that arise. Kristopher provides knowledgeable answers to my questions and concerns finding solutions to the issues. The work crew are courteous and hardworking, leaving the surrounding areas clean and clear of debris.
Very professional and efficient. They left everything neat and tidy. The pruned trees look great. The crew was very polite and helpful. I would use them again.
The staff was knowledgeable of the work they were doing and left the yard in a satisfactory state. I would recommend Barlett and we are looking forward using them again.
From the person who answered the phone, to Kris showing up and explaining our options, and the crew doing a fine job. I was very satisfied with the work performed.
Two different crews were on site at different times to perform work for the project. In both cases, staff was pleasant and diligent in execution of their jobs. I would not hesitate to use Bartlett again.
M. Mc G.
I get answers to my emails very quickly, arborist is friendly and helpful, and I am pleased with alll crew members that have completed work at my property.
The crew was very knowledgeable and did a great job. They were very professional and neat. A great overall experience. Would recommend them to friends and colleagues.
Kris McDonald and his crew are very friendly, easy to talk to, very obliging, and very appreciative of the work. I really appreciate Kris's visit to the sight each spring to discuss what needs to be done, the reason for it, and the plan ahead. I find him to be one of the best arborist that I have experienced with Bartlett Tree Experts. He is very approachable and with his knowledge, I feel confident that the work is done right. The crew I have had the past few years have been very obliging. The crew member who does most of the tree work seems very knowledgeable. The crew in general are very dependable and enjoyable to have perform the work for me.
Bartlett was on time for site visit and crew on time to start job. This is appreciated.
Kris was our Bartlett representative. He was great. The crew that came did a fantastic job. They were all very courteous and friendly and left the job site spotless. I would highly recommend both Kris and the members of his crew to anyone needing tree services.
Kris and his crew were very professional and courteous. They worked hard and did a great job. Would surely recommend.
I am so impressed with the service that we received from all of your staff. I had made a number of calls to other companies prior to finding Bartlett and could not even get a return call or someone to come out and give an estimate. But from my first call to Bartlett, Kassidy had an appointment booked for Kris to come out and do an estimate and the job was quoted the same day and booked the following Monday. The crewmembers were on time, efficient, did an excellent job, and left the site clean. Well done and a big thanks to all the staff. I have and will be recommending your company to others. Great staff, great service, and great company.
The Bartlett staff have been a pleasure to deal with, and the crew who removed our tree was extremely efficient. We would certainly recommend Bartlett to our friends.
Everyone I dealt with from office staff, tree removal crew, and stump removal crew were a pleasure to deal with and professional to boot. Job well done.
The team that trimmed our trees and shrubs were meticulous, thorough, and efficient. They did a great job and left the site clean and tidy. We were very pleased with their work.
The office staff were great when I initially called to set up an appointment. Kris was excellent as well in setting up a date and sending me the contract and estimate. My family and I were not home when the spraying was done, but they did an excellent job.
Very happy with the whole experience and great price too. We did not actually meet Kristopher or the crew as most of the correspondence was by email. This worked great for us and was extremely convenient. A quick email and phone call and the scope of work was sorted out and completed.
Quote for work that needed to be done arrived promptly after our consultation with arborist. The quote was presented clearly and completely. The crew arrived on time and ready to go on the appointed day. The crew was courteous and respectful. They had a system that was efficient and effective. Before leaving, the lead man went over all of the work completed with us. We were pleased and will use Bartlett again.
Just wanted to give a huge round of applause and gratitude to Kris and his crew. Not only did they come in and carefully and quickly take down three trees in our yard but they left no mess behind. That is what we expect, but here is the best part, the human connection, and welcoming attitudes they all had to include My son in their day. He is a young man with a few challenges but they allowed him to be a part of the manly removal process. He used his gift of a Bartlett water bottle and sat on a rock at a safe distance and watched all day. From the bottom of this mamas heart, thank you.
I just wanted to send a tip of the hat to Mike, your technician. He just did a treatment on my trees last week and he is a delightful young man, courteous, friendly, and efficient. It is so nice to have a service person at your home and feel so comfortable and confident that they are doing a good job. You have a great employee there.
I wanted you to know how absolutely thrilled we are with the work you did for us. Our experience with you folks has been excellent from start to finish. As noted in my Google review and as I said to your crew in person, I would give you six out of five stars if possible.
Keep up the great customer service. I called a total of seven companies to get an estimate. Only one other guy showed up and gave a quote, but then after promising to do the work after a two week wait, he said he could not get to it. All of the others either promised to come and did not show, or never bothered to return my call. When I called Bartlett, the phone was answered, an appointment was made for the estimate, the estimator showed up when he said he would, we got the estimate right away, the work could be done within a reasonable window of time, the crew showed up and got to work right away, did a great job, and cleaned up. We even received a follow up phone call from the office to ensure we were happy with the work. Your customer service sets you miles ahead of your competitors.
Barbara and Kevin W.
The crew was courteous and willing to redo an area I wanted tweaked friendly, professional, no swearing, and great service. Our job site was clean and tidy and the trees are very happy with their spring hair cut. Many Thanks.
Outstanding service. Very pleased with the work performed this past winter and spring.
Doug and Lori M.
We were very pleased with everyone and we would highly recommend Bartlett to friends and family.
Bert and Rick K.
We were not at home when the tree was cut down but everything was cleaned up and the stump removal went well.
Fantastic group of guys, very professional, and courteous, They did a great job bringing down the trees. Would recommend your company to other people.
I have always had a great experience with the arborist. I am overly protective of my cedars and trees and they never make that seem weird. They have always been friendly and personable. I am glad I found Bartlett.
Jeanette was/is very accommodating, knowledgeable, and friendly. The same goes for the fellow that does our fertilizing.
Mike and Elinor C.
So pleased to have recommendations that promoted saving my trees instead of cutting them down. Nice to buy time for a few years, and that the root invigoration program postpones a complete redo of the space. I look forward to having future input on the pruning/pest control to bring a tired space back to health.
Everyone I have dealt with has been very professional and efficient. The quality of work is excellent.
Very friendly and service driven. Very knowledgeable and proactively gave options on how best to treat the situation.
I just want to express how happy I am with the services provided by Jeannette Merrick. Three years ago I thought I was losing my Catalpas. One tree would lose about 1/3 of its leaves by the end of June and then Jeannette Merrick came out for a consultation and suggested some treatment schedules and suggested I provide extra water during the very hot months. Today I can say that both trees look healthier than they have for many years and there have been no significant loss of leaves on either tree. I am so very pleased with Jeannette's professional and thoughtful attitude and can't say enough about how she is willing to share her knowledge of trees. She is definitely an asset to your company and I have been pleased to refer several friends to her in particular.
Service and consultation is excellent!
Ann Marie B.
I appreciate the knowledge that Jeannette shares with me regarding my trees. I value her input and the staff are always friendly and willing to review what they have done.
Clear, concise, polite, and a good communicator.
Tim and Janet W.