Bartlett provides expert tree service in Kelowna, BC and this is what our Kelowna customers are saying about us. We are proud to offer a wide range of tree services to our customers!
As a Kelowna tree service company, Bartlett provides the full spectrum of tree and property services offered, including Fertilization and Soil Care, Insect and Disease Management, Pruning, Storm Damage, and Tree Removal.
If you are looking for a Kelowna tree service company, schedule an appointment for a Bartlett Arborist Representative to visit your property and you will not be disappointed.
What Our Kelowna, BC Customers Are Saying
Everyone at Bartlett was professional and so pleasant. They trimmed trees for us and did a great job. We highly recommend them.
Alex and Armin were so great. Quick service from the initial phone call to quote to actually having the work completed. We had nine trees removed and they did a great job at a very fair price.
Alex, Armin, and Jack combined to make the fall pruning for our London Plane an easy experience. Alex’s quote was competitive and Armin and Jack did a great job of trimming and cleanup.
I enjoyed meeting your crew of three pleasant young men. I believe Armand introduced the crew. We moved to this property two years ago and the trees had not been pruned for many years before that. They badly needed attention, and I needed advice on their care. Oliver and the other crew members provided valuable information about the trees, and how to take care of them, e.g. fertilizing, pruning intervals. I also enjoyed meeting Michael Parsons, who gave us the estimate of costs. We had a good discussion about what needed to be done and why. We also discussed the option of planting a tree in the spring near the spot where the old Sand Cherry was taken down. We will definitely call Bartlett when we need this type of work done in future.
Very hard working, efficient, and personable young men. All staff a pleasure to deal with.
I would 100% recommend Bartlett Tree Experts. Alex and Peter were fantastic today and I am so happy with the results. I love how they really care about trees too.
What could Bartlett have done to make the experience better? Nothing at all. Excellent service. The service from the minute I phoned Bartlett to set up an appointment to have their arborist come over and assess the work we would like to have done was excellent. Mike got back to us with the quote immediately and we set up a date. The crew arrived and they were friendly, knowledgeable, and efficient. They did a great job. I would never hesitate to recommend your services to any of my friends. Thank you so much. Great company and very fair prices for their exceptional work.
Bartlett removed a huge Redwood from our property and ground the stump. They also pruned and shaped a large Pin Oak. The three team members who completed the work on site did a great job, were very friendly, and even managed to not damage any of the surrounding trees and plants. Michael, our arborist, not only gave great advice regarding the Redwood, he provided options for replacement trees that he thought would fit well on our property. He also patiently answered the many, many questions I asked with respect to replanting the area, including how to prep the soil for next spring. Could not be happier with Michael and the rest of the Bartlett team and have already recommended them to others on our block.
Really enjoyed the team, and the thoroughness in doing a great job. would definitely recommend Bartlett and would use them again.
Oliver and Peter did a first class job of trimming a very big Maple tree that had branches broken in winter storms. Several were dangerously positioned on our roof and too high for us to reach. The ‘Green Monkies’ quickly and safely climbed way up and carefully cut and lowered the large limbs causing the problems. Clean up was fast and efficient, and I told them their mothers would be proud of them. Should we ever need such service again I would not hesitate to call on them.
Mr. Parsons has been great in communication. Very friendly, and professional, yet very effective in making recommendations that fits the needs. I have not had the chance to meet with the arborist team, but their work was very clean, timely, and professional.
The team was great. I needed a chipping service for several branches and trees that had previously come down on my property. They were very professional, courteous, and fit me in sooner than expected.
Staff were friendly and professional and got right to the job at hand. With respect to trimming the damaged tree, staff took the time to explain what they proposed to do and why. Their focus was to balance efforts to preserve the tree and keep an aesthetic appeal. Much appreciated.
Bartlett Tree Service stands apart from other tree service businesses in their endeavors to protect and maintain the existing tree canopy when ever possible. Cutting down trees is a last resort. It has been my experience that their competitors do not exercise this same consideration. The "Good Will" of Bartlett's reputation is spreading through our neighborhood by word of mouth. I will gladly add my voice to the mix.
What could Bartlett have done to make the experience better?Nothing, thanks. Nice service. Crew were super friendly and helpful.
I had a bad experience with one of your competitor's office staff. Glad that my experience with Bartlett including an accurate time estimate, was exceptional.
What could Bartlett have done to make the experience better? Nothing. Professional and knowledgeable.
This is their third visit this year and I highly recommend their services.
Alex and his crew did a great job. Mike provided excellent organizational support. They came when they said they would come and faster than we thought they could make it. Very satisfied.
I retained Bartlett Tree Experts to remove trees from my residential property. From the time of obtaining the quote to completion of the job, all interactions were friendly, timely, professional, and the process was flawless. The team was very respectful of leaving my yard tidy once the trees were down. I felt great value for the work done and the customer service was Five Star. I would highly recommend Bartlett. Thank you Mike Parsons and team.
Bartlett found the cause of our Maples poor health, they suggested remedies and then did the needed work. We had previously contacted several experts at garden centers and applied various potions as they recommended. None worked. Should have contacted Bartlett in the first place.
The boys did great. Keep up the good work. They were friendly honest and provided info when asked questions. I loved the service. It was great talking to the guys about the trees. They were great.
The entire service was professional from start to finish. All staff and representatives were courteous, polite, and professional. We are pleased we selected Bartlett for our tree trimming project. They put a lot of effort into customer satisfaction. We would definitely call them again, and have referred them to our neighbors.
The two young men were here by 8AM this morning and were working immediately.
I am amazed at how quickly and quietly they got into my Maple tree. In two hours they completed their job and did a fabulous job of cleaning up the yard. The tree looks great and has opened up more light into my yard.
Please be aware of how pleasant, gentlemanly, and friendly, these two were when talking and explaining their work to me. I am very impressed and want you to know they are an asset to your company. Mike I have enjoyed dealing with you and will highly recommend your company if and when the opportunity arises.
Joshua and Peter just left after removing some very large branches from our very tall Pine Tree. We are extremely happy with their work, they checked in with us regularly to confirm the branches we wanted removed, worked efficiently, and were extremely polite, and professional. They did a superb job on removing the branches, and on cleaning up the site when they finished. I could not be happier.
My wife and I are just wanting to express our sincere appreciation for the great work done on the trees at our residence by the team at Bartlett.
Mike and Kassidy were incredible to deal with on the back end. Very professional, knowledgeable, and courteous making us feel like we had picked the right company for the job from the outset.
Alex, Josh, and team were very thorough in the job they did. I am very particular on my yard and their cleanup afterwards was immaculate.
Again, thank you to the whole team at Bartlett. We know going forward if our families, friends, or even us ever need work done we will be back in touch with Mike.
Michael was very knowledgeable, accommodating, and personable. His quote arrived earlier than he said it would. Contact information for Bartlett Tree service has been entered in my contacts and I will not hesitate to call when I need additional services.
The whole experience was totally professional and well done. Certainly delightful to find a company providing excellent service with a smile and competence. Will certainly recommend Bartlett to friends if asked and will certainly use you again once the trees and shrubs grow.
The team was amazing, professional, hardworking, and fun. Would recommend to anyone looking for professional and reliable service. Thanks guys for the amazing job you did.
The guys were very professional and knowledgeable regarding the degree that the trees can be cut back and shaped. They did an excellent job cleaning up. I would highly recommend them to anyone.
The young men who came were courteous, friendly, and very knowledgeable. They were on time and got the job done efficiently. I will definitely call on you for all my tree issues.
The person, Michael Parsons gave us an estimate. The appointment was booked and Dillon and Matt came to our home, exactly as estimated and booked and did a super job according to the instructions given by Michael and ourselves. They were efficient, courteous, and we could not ask for better service. We are totally pleased with their work and will definitely call your company in the future for further work when required. Thank you.
L . Harris
Both the sales staff and the crew member who came were very friendly, courteous, and a real pleasure to have at our home.
Jordan and Matt were extremely friendly, courteous, and efficient at their work. Luke was knowledgeable and very helpful.
Luke was quick, competitive, and professional. The job done and we look forward to seeing your company back next year as well.
Our experience with Luke was excellent. He was helpful, professional, and knowledgeable. We are very satisfied with our interactions with Bartlett's staff.
The entire team has been fantastic. Luke, Joshua, everyone was polite and helpful. The hedge looks fantastic and it is a tough one to trim because it is so wide. I really appreciate the crew coming back to touch the bit that was sticking up. A great team.
Bartlett Trees was excellent for the entire experience. The Arborist provided good information and a detailed quote that broke everything down so I could pick and choose services. The worker who came to fertilize and the two workers who came to do the bulk of the work were professional, friendly, and did a fantastic job. We had a huge dead tree removed, plus other shrubs removed and pruned and stumps removed. I am just so impressed by the service I had to write a review, something I rarely do. Well done and I will use them again for sure.
We could not be more pleased with Luke and the arborists who trimmed our Cypress trees. They were courteous, professional, and completely dedicated to performing their job to our satisfaction. Highly recommend Bartlett for any jobs you may have requiring arbor services.
This year my wife and I decided to hire professionals to prune, trim, plant Cedars, and clean out dead branches on some Ponderosa Pines. We compared a few prices but after meeting Luke and going through the scope of work I knew we were hiring them. We had two Peach trees pruned, a fifty foot Cedar hedge at the back and a 70 foot Cedar hedge on one side of the yard trimmed and cleaned. The same crew also cut a lot of very high dead branches on some Ponderosa Pines behind out lot. A different crew came to excavate and plant 22 Cedars on our opposite property line. Both crews showed up with face masks and asked me to review the scope of work with them. They were all polite, respectful, and professional. After completing each task they called me to inspect the work and it was always very well done. Their cleanup after was sensational. I will recommend Bartlett to anyone who is looking for a great job at a reasonable price.
These folks do not just chop trees to prune them for size. They understand how the tree will grow back and mature into a good healthy shape for many years to come. They used a hand saw for our fruit trees which was much less disturbing to the neighbors and the birds.
Crew did a great job. Luke Veenstra was very responsive and customer oriented to our questions and scheduling.
Friendly and very responsive. What matters most to us is a company that shows up, Bartlett showed up and were professional. They got the job done, even on the coldest day of the season. We are looking forward to reworking our landscape and Bartlett was the first step in helping to make that happen. Great job.
I can not comment on the staff because I am at work when they come to my house but I am very impressed with the email communications. They are always prompt and answer any questions I have. I really appreciate the detail of the quotes and invoices provided. Thanks very much.
Everyone we met and spoke to were friendly, courteous, and professional. I felt like we were in good hands every step of the way.
The services provided were done in just a few hours and the crew left the area tidier than it was before they arrived. They did everything they could to prevent further damage to our shed and house they were removing a tree that fell and communicated with us throughout the process. We were really impressed with the service and would absolutely use Bartlett again. They were friendly and professional every step of the way from scheduling a free assessment to the crew coming in to do the job. They took pains to prevent further damage to our property from a fallen tree issue. Cleaned up the area afterward, did the job surprisingly fast, and followed all Covid precautions. We felt like we were in good hands every step of the way and would use their services again in a heartbeat.
Good advice from Luke Veenstra optimal pruning and height reduction of Norway Maple. Crew did a great job. Excellent customer experience.
It was a pleasure meeting and working with Kris. We booked an appointment with Bartlett Tree Experts, because we wanted advice on the health of our trees and whether any trees were at risk of falling. Kris was the perfect person to help us with this. He is very knowledgeable and professional which made us feel confident with his recommendations. The young men that arrived at our house to do the work were very professional and efficient. They did an amazing job of cleaning up and even did a little extra. We had a small pile of thick branches sitting against the fence in our yard. The branches were too thick for us to put into the green bin, so we have been trying to figure out what to do with them. On his own initiative, Luke asked me if I would like them to throw them into the shredder while they were here. It was such a thoughtful thing to do and indicative of his attention to detail. For the big tree in the backyard, they took off all the lower branches and then cut the whole thing down. It landed perfectly in our backyard. It was quite interesting to watch. Removing these trees is not something that my husband could have managed on his own, especially in such a timely manner and without resulting in an incredibly sore back for weeks afterwards. It was a pleasure and stress free having professionals take care of it for us. When we need more work done, we will definitely be contacting you again. Thank you.
Kris came and gave us a very accurate and fair estimate, did not feel pressured to agree right away which we liked. The three staff who performed the tree removal and pruning's were polite and considerate. They checked with me a few times to make sure what they were doing was satisfactory. They worked quickly and efficiently and cleaned up all the debris. We are very happy with Bartlett.
The process from beginning to end was quite impressive. I had no idea what was involved in taking down Pine trees which were double the height of my house. Staff was amazing also. I would highly recommend Bartlett.
The stump removal staff were exceptional and were very anxious to please, and satisfy my requests. Great ambassadors for your company. The final results could not look better, and that is what people see.
My experience with Bartlett was very positive, start to finish.
Staff were friendly and helpful. Kristopher was prompt, communicated well the process, and what I could expect from quote to removal. I appreciated how easy and efficient using Bartlett's services was. From requesting a quote online to having follow-up communication prompt and reliable.
I am more than happy with the service I received from your staff and the job they completed taking down my tree and removing the stump. It was cleaned up very nicely. I have spoken about your company to friends and told them about the wonderful job you did.
Everyone was simply great!
We love dealing with Kris and the team from Bartlett. We referred your company to our next door neighbours and would highly recommend you to anyone else seeking tree services.
Thank you for doing such a fine job of bringing my Maple tree under control. I have heard of Bartlett Tree Experts and am so pleased that I opted to get you do to the work for me. I will certainly call on you for any future work and will be pleased to recommend you to anyone who might be needing their trees dealt with.
Thank you. Job very well done.
Kris is always punctual, polite, knowledgeable, and most helpful. The crew who did the pruning were very courteous and knew their stuff. They did exactly what was requested including one other small favor.
I contacted Kris about removing a broken tree branch and the work was completed the next day. The service was completed well and efficiently. We would highly recommend contacting Kris and Bartlett for any arborist services.
We found your Receptionist to be very pleasant, informative, and efficient . Kristopher was very pleasant. knowledgeable ,and easy talk talk to. He explained everything about the issues we are dealing with . Also very efficient as your applicator was here within the week. He was also a very pleasant young man and explained all that he had done.
We are happy that we chose your Company to deal with our problem and would not hesitate to recommend you to other friends and neighbors.
Kris McDonald who came to quote the job, did so in a very polite and informed manner. He arrived when he said he would, and provided the Estimate immediately. It was only a few days between my initial phone call and the date he came to see the job. The two young fellows that came to trim our trees, we are very knowledgable, polite, and efficient with their time. I am very impressed with the work done and have already passed the Company name on to my freind.
Kris was very helpful, and provided quick answers to my questions. Once we confirmed the job, the work started fairly quickly, which was important for us because there was a broken limb in one of our tall trees that we were concerned was going to fall. The crew was incredibly courteous and professional. They were very mindful of the things that mattered to us in removing our trees, and left our yard in very good shape after such a big job. I was highly impressed by them.
Felt like everyone was very knowledgeable and excellent at what they do. As one tree overhung our neighbard, I checked with them after the removal to see if everything was ok on their side of the fence, it was and they were very happy with how the crew handled everything too.
Bartlett removed a tree, ground the stump and planted a replacement for us. I do not know the names of the crew members who carried out the work, but they were polite, careful, and thorough. Kris, my representative, was responsive and prompt in meeting my requests, ensuring the availability of the crew to carry out the work within a short window.
Kris McDonald was very knowledgeable and professional and helped us a lot in determining what to do with our trees. The crews that did the work were courteous, skilled, did an excellent job on the trees and cleaned up very well after the tree trimming. I would certainly recommend Bartlett Tree Experts to anyone looking for a professional and knowledgeable tree consultancy company.
I can not say enough about Kristopher McDonald and his crew. Kris arrived within twenty-four hours when I had concerns about one of my trees. He was extremely knowledgeable and identified the issue quickly and went over my options. Unfortunately, the best thing was to have the tree removed. The tree had significance to me and I was notably upset and both Kris and the removal crew were very compassionate and caring. The guys on the removal crew even helped me gather up a few nice leaves and seed pods to keep and press. I really can not say enough about how knowledgeable, efficient, and compassionate they were. Thank you for the great service you provide.
Bartlett removed a tree, ground the stump, and planted a replacement for us. I do not know the names of the crew members who carried out the work, but they were polite, careful, and thorough. Kris, my representative, was responsive and prompt in meeting my requests and ensuring the availability of the crew to carry out the work within a short window.
Kristopher was very helpful in describing our situation and his solution. He was very prompt and professional both on site and getting us a quote. When the crew arrived, two days later, they were prompt and professional. We are very pleased customers. We would gladly recommend and we plan to continue with ongoing deep fertilization.
Your staff did an awesome job and I was very happy with their work. I will highly recommend your business and have already mentioned it to some of my neighbors.
Kris was very helpful when we reviewed the work to be done. Found him to be very professional. Crew was good and took pride in the work they were doing. I found they went that extra bit to ensure we were completely satisfied.
Kris was very courteous. He was easy to discuss what I wanted done and the most efficient way to do it. The crew was very professional. They were always striving to be sure customer was satisfied.
Kris was very helpful when we reviewed the work to be done. Found him to be very professional. Crew was good, took pride in the work they were doing. I found they went that extra bit to ensure we were completely satisfied.
I was pleased with the entire operation from start to finish. Professional, expedient, friendly, and helpful, along with good workmanship. Kris and Josh were great. Would not hesitate to recommend their services to others.
Kris was knowledgeable and professional. The crew assigned to our tree removal was exceptional. We were impressed with their efficiency as well as their skill level, knowledge, and attention to safety all while getting the job done and looking after our property. We were pleased that we chose Bartlett for our tree removal job.
Everyone was competent, polite, efficient, and punctual. They showed up on time, got the job done quickly, and knew where to park so that they were safe and not blocking traffic. I will always use Bartlett since I know they are reliable and trustworthy.
The whole process of getting a quote, to the actual removal of two trees was very professional and efficient. The crew then came at a prearranged time and did the work. They were very careful with other items in the garden, removed the trees, and then cleaned up the grounds. I was very happy with the whole process and would highly recommend the Bartlett tree experts. They were efficient, clean working, professional, and well versed in the tree industry.
The service I receive from the Bartlett staff is excellent, including the office and the crew members that come to my house. I value and rely on the expert advise that I receive from Kris McDonald.
My phone calls, emails, and text messages have always been answered quickly and courteously. I am very pleased with the work recently completed on my property. I have hired Bartlett for several jobs in the past and I am always impressed with the quality of the work and the clean up is outstanding.
Kris is always very professional, trusting, and all around good guy. The crew on site were courteous, hard working, knew their stuff, and friendly. Another great job.
Could not be more pleased with the services received from Bartlett. So nice to have the confidence our trees will be happy growing forward.
I had a great experience from start to finish. From the free quote, to the arborist who came and got the the job done in a friendly manor, and left the job site super clean. I was very happy with the services and would recommend Bartlett.
Kris's expertise and suggestions are exceptional. His crew was friendly, efficient, and our yard is beautiful. Thank you Bartlett.
Kristopher McDonald was very helpful in working out a plan with me to address my tree issues. He was always very pleasant to deal with. The crew was amazing, on schedule, very friendly, did a great job and checked in with us along the way to ensure they were doing the job the way we wanted it done. We could not be happier with the service that we got and our trees are looking great.
Great experience from start to finish. Will definitely use your services in the future.
Kris has been very helpful when we have had questions regarding hedge and tree planting.
Luke and the guys had to work around netting that I had around my patio. They were very nice about it. It saved me a lot of work from not having to remove and replace the netting. I greatly appreciated them doing that for me. As always, they did a super job on all the trimming.
Your staff was prompt, punctual, courteous, professional, and competent. We are happy with your work and will continue to use your service.
The two young men who came to prune my Walnut tree were wonderful and extremely courteous as was Mr. McDonald. I am planning on using Bartlett Tree Experts for my yearly tree spraying. Thank you again for your great service.
Very pleased with the appearance of the hedge and trees after this trimming program. Kris is thorough and considerate of budget and real needs.
All staff were very professional. I learned so much about our tree environment from Kris.
The phone staff was excellent and informative. The advisor was top top notch. My yard was very clean on completion of the job.
Everyone that we dealt with was courteous and helpful. Work was completed on time with a schedule that worked for everyone.
Super efficient. Very happy with communication and quality of the job.
The fellow who trimmed the tree made sure I was happy with the results before they began the clean up. I am really happy with the results and my neighbor do too.
So glad I met Kris at the Home Show in February. The team member that came out and applied the product to our trees was polite and very knowledgeable. Our Cedar trees are looking much healthier.
Fabulous work, took the time to explain what work needed to be done on our Cedar Hedges. Came as arranged, spent the time as was agreed, cleaned up after themselves. Nothing but great things to say about Kris and his team. I would not hesitate to recommend.
I found Kris to be very knowledgable and answered all my questions and concerns. It was a pleasure dealing with him as I am a retired contractor and have dealt with the public on numerous occasions and know full well what it is like. The two crew members were very courteous and reviewed the work with me before they started. Their cleanup was excellent.
I felt confident that the service of pruning I needed done would be handled efficiently. The time frame from contact with staff, Arborist Representative, to crew members was timely and professional. I was very pleased with the job done and the commitment of everyone involved. I will certainly continue to use the services of Bartlett into the future because they work proficiently, with skills and knowledge of horticulture, which is complimented by the understanding they purvey to the customer.
Excellent work and communication to deliver a quality product. A great job cleaning up and removing debris.
The aphid treatment on our tree in May and the fertilizer application in the Fall has kept it thriving. I am pleased with the results. Before these treatments were started, the tree was fading fast. I will continue to order these treatments.
I highly recommend this company. They were exceptionally professional, courteous, and reliable. They came when they said they would, they did what they said they would do, and they were excellent with their communication with us, both at the quote stage and when they returned to do the work. Having experienced several companies who have failed in all three areas in the past, Bartlett was a very refreshing change.
We could not be more pleased with the service we have received. Everyone is very professional and this has taken a big load off of our shoulders. Thank you so much and we look forward to a continuing relationship.
Kristopher McDonald always responds promptly and professionally with issues that arise. Kristopher provides knowledgeable answers to my questions and concerns finding solutions to the issues. The work crew are courteous and hardworking, leaving the surrounding areas clean and clear of debris.
Very professional and efficient. They left everything neat and tidy. The pruned trees look great. The crew was very polite and helpful. I would use them again.
The staff was knowledgeable of the work they were doing and left the yard in a satisfactory state. I would recommend Barlett and we are looking forward using them again.
From the person who answered the phone, to Kris showing up and explaining our options, and the crew doing a fine job. I was very satisfied with the work performed.
Two different crews were on site at different times to perform work for the project. In both cases, staff was pleasant and diligent in execution of their jobs. I would not hesitate to use Bartlett again.
M. Mc G.
I get answers to my emails very quickly, arborist is friendly and helpful, and I am pleased with alll crew members that have completed work at my property.
The crew was very knowledgeable and did a great job. They were very professional and neat. A great overall experience. Would recommend them to friends and colleagues.
Kris McDonald and his crew are very friendly, easy to talk to, very obliging, and very appreciative of the work. I really appreciate Kris's visit to the sight each spring to discuss what needs to be done, the reason for it, and the plan ahead. I find him to be one of the best arborist that I have experienced with Bartlett Tree Experts. He is very approachable and with his knowledge, I feel confident that the work is done right. The crew I have had the past few years have been very obliging. The crew member who does most of the tree work seems very knowledgeable. The crew in general are very dependable and enjoyable to have perform the work for me.
Bartlett was on time for site visit and crew on time to start job. This is appreciated.
Kris was our Bartlett representative. He was great. The crew that came did a fantastic job. They were all very courteous and friendly and left the job site spotless. I would highly recommend both Kris and the members of his crew to anyone needing tree services.
Kris and his crew were very professional and courteous. They worked hard and did a great job. Would surely recommend.
I am so impressed with the service that we received from all of your staff. I had made a number of calls to other companies prior to finding Bartlett and could not even get a return call or someone to come out and give an estimate. But from my first call to Bartlett, Kassidy had an appointment booked for Kris to come out and do an estimate and the job was quoted the same day and booked the following Monday. The crewmembers were on time, efficient, did an excellent job, and left the site clean. Well done and a big thanks to all the staff. I have and will be recommending your company to others. Great staff, great service, and great company.
The Bartlett staff have been a pleasure to deal with, and the crew who removed our tree was extremely efficient. We would certainly recommend Bartlett to our friends.
Everyone I dealt with from office staff, tree removal crew, and stump removal crew were a pleasure to deal with and professional to boot. Job well done.
The team that trimmed our trees and shrubs were meticulous, thorough, and efficient. They did a great job and left the site clean and tidy. We were very pleased with their work.
The office staff were great when I initially called to set up an appointment. Kris was excellent as well in setting up a date and sending me the contract and estimate. My family and I were not home when the spraying was done, but they did an excellent job.
Very happy with the whole experience and great price too. We did not actually meet Kristopher or the crew as most of the correspondence was by email. This worked great for us and was extremely convenient. A quick email and phone call and the scope of work was sorted out and completed.
Quote for work that needed to be done arrived promptly after our consultation with arborist. The quote was presented clearly and completely. The crew arrived on time and ready to go on the appointed day. The crew was courteous and respectful. They had a system that was efficient and effective. Before leaving, the lead man went over all of the work completed with us. We were pleased and will use Bartlett again.
Just wanted to give a huge round of applause and gratitude to Kris and his crew. Not only did they come in and carefully and quickly take down three trees in our yard but they left no mess behind. That is what we expect, but here is the best part, the human connection, and welcoming attitudes they all had to include My son in their day. He is a young man with a few challenges but they allowed him to be a part of the manly removal process. He used his gift of a Bartlett water bottle and sat on a rock at a safe distance and watched all day. From the bottom of this mamas heart, thank you.
I just wanted to send a tip of the hat to Mike, your technician. He just did a treatment on my trees last week and he is a delightful young man, courteous, friendly, and efficient. It is so nice to have a service person at your home and feel so comfortable and confident that they are doing a good job. You have a great employee there.
I wanted you to know how absolutely thrilled we are with the work you did for us. Our experience with you folks has been excellent from start to finish. As noted in my Google review and as I said to your crew in person, I would give you six out of five stars if possible.
Keep up the great customer service. I called a total of seven companies to get an estimate. Only one other guy showed up and gave a quote, but then after promising to do the work after a two week wait, he said he could not get to it. All of the others either promised to come and did not show, or never bothered to return my call. When I called Bartlett, the phone was answered, an appointment was made for the estimate, the estimator showed up when he said he would, we got the estimate right away, the work could be done within a reasonable window of time, the crew showed up and got to work right away, did a great job, and cleaned up. We even received a follow up phone call from the office to ensure we were happy with the work. Your customer service sets you miles ahead of your competitors.
Barbara and Kevin W.
The crew was courteous and willing to redo an area I wanted tweaked friendly, professional, no swearing, and great service. Our job site was clean and tidy and the trees are very happy with their spring hair cut. Many Thanks.
Outstanding service. Very pleased with the work performed this past winter and spring.
Doug and Lori M.
We were very pleased with everyone and we would highly recommend Bartlett to friends and family.
Bert and Rick K.
We were not at home when the tree was cut down but everything was cleaned up and the stump removal went well.
Fantastic group of guys, very professional, and courteous, They did a great job bringing down the trees. Would recommend your company to other people.
I have always had a great experience with the arborist. I am overly protective of my cedars and trees and they never make that seem weird. They have always been friendly and personable. I am glad I found Bartlett.
Jeanette was/is very accommodating, knowledgeable, and friendly. The same goes for the fellow that does our fertilizing.
Mike and Elinor C.
So pleased to have recommendations that promoted saving my trees instead of cutting them down. Nice to buy time for a few years, and that the root invigoration program postpones a complete redo of the space. I look forward to having future input on the pruning/pest control to bring a tired space back to health.
Everyone I have dealt with has been very professional and efficient. The quality of work is excellent.
Very friendly and service driven. Very knowledgeable and proactively gave options on how best to treat the situation.
I just want to express how happy I am with the services provided by Jeannette Merrick. Three years ago I thought I was losing my Catalpas. One tree would lose about 1/3 of its leaves by the end of June and then Jeannette Merrick came out for a consultation and suggested some treatment schedules and suggested I provide extra water during the very hot months. Today I can say that both trees look healthier than they have for many years and there have been no significant loss of leaves on either tree. I am so very pleased with Jeannette's professional and thoughtful attitude and can't say enough about how she is willing to share her knowledge of trees. She is definitely an asset to your company and I have been pleased to refer several friends to her in particular.
Service and consultation is excellent!
Ann Marie B.
I appreciate the knowledge that Jeannette shares with me regarding my trees. I value her input and the staff are always friendly and willing to review what they have done.
Clear, concise, polite, and a good communicator.
Tim and Janet W.
Jeanette is always concerned with the health of our trees, foremost. But her pruning also takes into consideration the owners, about how we live, and enjoy our privacy. Thank you.
We were so impressed with the thoughtful attention to detail and appreciate the expertise! We look forward to a longstanding partnership. Our yard will be so happy!