Grand Rapids Tree Service Testimonials

Overall extremely happy with Brian and with the crew that came out to prune the tree. Will always recommend Bartlett.
Holly M.

You saved my Blue Spruce, and benefitted my other trees.
Bob G.

It was a positive experience. Courteous and professional.
Ray T.

The crew truck guy answered all my questions about the treatment he was doing to the White Oak.
Diane L.

Very friendly, provided great feedback, and did a thorough job.
Leanne B.

Everything was excellent, do not change a thing. Scott Van Wyk is the best asset that Bartlett could possibly have. Bartlett has done all of our tree work for many, many years and will continue to do so forever. Professional, caring, great value, and much more.
Jim St.

Always amazing and easy to work with. Very knowledgeable.
Jim B.

Cordial, informative, and efficient.
Greg C.

Excellent service and tree care.
Ian T.

Each member of the Bartlett team from our initial contact to each service being provided, has been terrific. We could not be happier. It is reassuring to know that our trees are being taken care of by a team of professionals who care about our trees as much as we do. We gladly recommend Bartlett to all of our neighbors and friends.
Sheila G.

The team was very professional and thorough. Thanks.
Robert E.

Kevin Knietering is excellent. And so was Kievan.
Dennis T.

Dominic, Tyler, and Gavin all are great. Dominic explained all my options thoroughly and was super quick to respond when I emailed questions, even on the weekend which was unexpected and unnecessary. Tyler made sure our cars were accessible while the driveway was blocked and explained everything he and Tyler were doing. They both were friendly and took good care of my tree and my feelings as it is a special tree to me. They were careful not to trample the plants under the tree and cleaned up very well. Super impressed.
DeJay J.

Could not have been better. Scott is always courteous, professional, and helpful. The crew members were friendly and professional. Always ready to answer our questions.
Kim F.

Your team is always wonderful to work with. Steve is always a pleasure to talk to about our trees. Everyone that has come on site lets us know when they arrive, allowing us time to get our dogs in or move vehicles that may be in the way. Always a pleasant experience.
Mary M.

Scott was kind and informative.
Doris F.

Bartlett is great. I trust them impeccably with our trees. Thank you.
Elaine D.

We were not home at the time the work was done. However when we got home the work was finished perfectly and all debris was removed. It looked better than we had hoped.
Brad K.

Keep doing what you are doing. They are all excellent.
James D.

Jim and I intended to call and let you know how very well we were treated. I did not get the name of the person who was here and trimmed our tree. He could not have been more professional, courteous, and efficient In addition the person Jim talked to in the phone was also professional and courteous. Thank you so much for fostering and creating a great staff. Please extend our appreciation. We highly recommend Bartlett Tree. Our trees have received treatments annually for a decade. Through the years we have received professional and courteous treatment. Starting with Scott planning our tree treatment, to the office personnel, and including the technicians who come out to deliver the tree treatments, everyone we encounter is knowledgeable and able to answer our questions.
Jim T.

The price I paid for the service I received was likely top of the line, and your company's representatives left nothing more to be expected. Once again, I received unquestionably the best qualified tree professionals in the area, the work they preformed was thought out well, preformed safely, and cleaned up their work area, and left a satisfied customer who likely will call you again someday. The competence of these two young men with the equipment they operated was impressive. As a former Lineman for Michigan Bell Telephone, I have had some experience with judgement "situations" that require instant reactions, both of your workers, and "advance man" They all "come across" as professionals. They represent your company very well.
Darrell Z.

The entire process was handled with care and taking care of in a timely manner. Brian did an outstanding job explaining the removal process and set good expectations. So thankful for Brain Mckenzie for the time he took and the recommendation he made for our tree removal after the late summer storms and tornado. I can not recommend Bartlett Tree Experts enough to my neighbors, family, and friends. We are truly grateful for the service that Bartlett Tree Experts provided.
Ryan R.

Very professional, thorough, courteous, and friendly They did a great job on our tree. There is no other tree service we use.
Robert Kloostra

We have worked with Brian Hiemstra since moving to East Grand Rapids in the summer of 1998. That factor alone makes clear how much we value his expertise and advice. He always responds quickly, assesses the issue, and provides solutions.
Kahleen U.

An excellent and proficient crew. We have enjoyed and benefited from many years of service.
Charlie H.

We do not utilize your company very often but every time we do it is a quality job, done very professionally. Thank you.
Glenn D.

They are all knowledgable and explain everything well. Great experience.
Paul G.

Always very friendly.
Jennier S.

Excellent experienced and safety conscious crew. Brian H. is invaluable and the biggest asset to remaining a customer. Would not and have not used any other company.
Ellen C.

You are terrific. Great service.
Twink F.

My trees are healthier because of Bartlett Tree Services. Thank you.
Dorothy C.

Brian handled everything perfectly.
Nancy S.

I thought both Brian and the team were great. I appreciated knowing what would happen and when, and extra info Brian provided before treating trees to help explain what the problem was. Very impressed with professionalism of crew in both their interactions with me and leaving my yard looking as if nothing had happened.
Suzanne S.

They do a great job.
Mary B.

Our experience with Bartlett was excellent from start to finish. Thoughtful recommendations by the Arborist, professional communication, and outstanding execution by the crew. The crew was timely, careful, and left nothing behind. We were particularly impressed with the way the crew communicated with one another and their strong emphasis on safety. Great value for the money.
Monica P.

Recently, we had Bartlett Tree Service here to help with tree removal after the storm. Brian was very professional and helpful with what we needed done. When the crew showed up they did such a great job. My husband planned on finishing up what they might leave behind but that was not needed. They trimmed and removed everything, raked the yard and then used a blower to clear everything away. Seriously, with only the tree missing you would not even have known they were here. Their professionalism and conversations I had with the crew was unmatched. To say I was impressed would be an understatement. Do not hesitate to give them a try you will not be disappointed. Thank you for such great service.
Laurie C.

All Bartlett Representatives we have dealt with have been very courteous, professional, and friendly.
Earl H.

Contact person was great. Friendly, informative, and well spoken.
Robert P.

Everyone I worked with was super friendly and knowledgeable. Other than the new sunny areas in the yard I would hardly know anyone had been there.
Andy W.

The crew did a wonderful job. We were very satisfied with Bartlett's service and staff. I have had other tree services over the years and by far the best tree service is Bartlett.
Jeff W.

Brian is great. He is friendly, knowledgeable, and courteous. The crew was helpful and did a great job too.
Hillary H.

Bartlett takes good care of my trees. I really appreciate their expertise.
Dorothy C.

Friendly, knowledgeable, helpful, pleasant, efficient, and not disruptive.
Janet B.

Very polite and friendly.
Dawn M.

Everyone did a great job.
Andi O.

Everyone is great. Our level of confidence in staff expertise and service attitude is very high.
Don B.

Brian H Hiemstra is the best. All the tree crew and Boxwood spray staff professional, and knowledgeable. Only ever use Bartlett and will continue to do so.
Ellen C.

Everyone is great. I appreciate the excellent customer service.
Mary B.

Arborist was knowledgeable, friendly and provided good suggestions on work to be done. Crew members were very competent and communicated well as the pruning work progressed. All were very professional.
Richard M.

From the assessment to the task completed all personnel I came in contact with were courteous, knowledgeable, and hard working. I would highly recommend Bartlett to anyone looking for a tree service.
Sheila G.

As always, a pleasant experience.
Ann V.

Very pleased. Very friendly and professional staff. From office personnel to tech support.
Janet D.

Keep doing the great work you have been doing. Brian is fantastic.
Beth M.

Scott VanWyck is amazing. He treats us so special, like we are his favorite customers. We trust him completely and so appreciate his attention to detail. A true professional.
Neil M.

Arborist was great, he helped us understand what would be best for trimming our large Sycamore to keep the tree healthy but our home safe.
Elizabeth H.

Our service person explains treatments well and answers any questions.
Fred K.

Brian is a great arborist.
Kevin B.

Brian is awesome. Patient, knowledgeable,and very thorough.
Kari B.

Brian is awesome. Patient, knowledgeable, and very thorough.
Kari B.

Wonderful crew. Friendly, polite, and explained what they were doing when I had a few questions.
Diane S.

Nice job.
Pamela P.

Everything was done in a professional manner when no need to do anything differently.
Earl H.

We are always so thankful for Brian Hiemstra's expertise, quick responsive, and care he provides.
Ashley B.

Brian was very knowledgeable and helpful. The crew did a great job and kept everything clean.
Charlie D.

We value Brian Hiemstra so much. He is knowledgeable, committed, and listens to our concerns. We respect and rely on his judgment and perspective. The crew who removed our Ornamental Pine this week were really nice, professional, and efficient.
Tony T.

Enjoy interactions with Scott and William.
Lynnette B.

They are the tops.
Barb S.

Brian is great to work with and we greatly appreciate his honest, thorough assessment of our trees. Crew was amazing as usual. Detailed and extremely careful. We are extremely happy with the tree trimming work.
Robyn B.

Brian has been great to work with. Great communication. And very knowledgeable.
James B.

All the staff was a pleasure to work with. I have been a customer for more than ten years and have consistently been very pleased with your company.
Gail H.

Brian is always knowledgeable and available to answer questions. I appreciate your work.
Norman P.

Our arborist, Brian, was knowledgeable and helpful informing us about our tree’s health as well as possible safety implications. We ultimately decided for removal and all the crew members who removed the tree were very professional and friendly. Thank you.
Ray K.

Everyone was or is great.
Don K.

Great service. Always like working with Bartlett and Brian Hiemstra.
Twink F.

All good friends. A foot and a half of snow did not deter the folks who worked on our tree. It looks great, even without leaves.
John R.

Every one of your staff was courtesy and professional. I am glad that we chose Bartlett for our tree care.
Doug S.

Great service. We have had responsive and quality service for over twenty five years.
Tony F.

We are totally satisfied with the service provided by Bartlett Tree Experts. Our experience with their service representatives is completely positive. We would like to pass our compliments along to Scott, the arborist, who explained about the structural needs of our trees relative to trimming, bracing large main branches on a big tree, air spading compacted soil on a stressed tree, and fertilization of a young tree. Will and Silas, the tree trimmers, patiently answered all our questions, provided meaningful suggestions relative to the extent of tree trimming and bracing that needed to be done, and carried out their work in a highly professional manner. After their trimming work was finished, they completely cleaned up our yard and the street area near where the trimming had been done. We were very impressed with their professional demeanor. Many thanks to Alison and Wanda in the Customer Service Department who exuded joy and a sincere concern for the customer each time we called to ask questions. We sought recommendations from several tree companies in the Grand Rapids area before settling on Bartlett. We selected the Bartlett Tree Experts because they were sincerely honest in explaining the needs of our trees, and we found their pricing for the work to be fair. We highly recommend this business to anyone who wants quality tree service.
Judy R.

Did a great job.
John B.

Everyone at Bartlett is not only professional, but friendly as well. They always have time to answer questions. I am a loyal client. I love the newsletter.
Rhonda V.

I appreciate your service.
Okke S.

I can always trust Bartlett and Brian to get the job done. It is the delicate and sometimes specific care that each tree needs that is always done to perfection. Thanks to our tree fertilization specialist. Good job.
Elaine D.

The fellow who just did our fertilization of the trees was very thorough, courteous, and efficient.
Grey L.

Enjoyed my interactions with everyone on your team. Men on site were very friendly and helpful.
Susan J.

I was at work when the crew members arrived at my home and took down a tree in the backyard. When I got home, I could not even tell that they were there. Very good job. Very happy with Bartlett and would use them again. Thank you so much.
Jane L.

Keep up the good work.
LuAnn N.

Do not remember the name of the crew leader, but he was nothing but polite and professional. They were super careful not to cause any damage in a very tight spot.
Daniel S.

I greatly appreciate the advice that Brian Hiemstra has offered over the years. He is an invaluable member of your team.
John G.

I enjoy chatting with Scott, the arborist, and each of the crew that visits. They are all friendly, kind, and good listeners. Very responsive and reliable.
Lynnette B.

You guys really know what you are doing.
Bob G.

Terrific customer service. Very responsive and gave honest assessments.
Michael M.

I think that Brian Hiemstra and staff do a wonderful job. My two big Maples in my front yard never looked better. Thank you.
Sandt C.

Everyone was great. I referred my daughter to you as she needs work on her newly purchased house. Thanks.
Sara W.

Bartlett staff are always efficient and courteous.
Earl H.

Great experience with pleasant professional staff!
Virginia V.

Our tree needed some quick attention and it received it.
John H.

All are excellent.
James D.

Everyone is always friendly and professional. Love your expertise. Thanks.
Connie M.

I highly respect both my Arborist, Scott VanWyk and the man who has been involved in cutting all my trees over three years, William. They are both very kind, friendly, and good at listening to my questions. They go above and beyond.
Lynnette B.

Always friendly, polite, and professional, explained process, completed work efficiently. Tree has never looked better.
Richard B.

Everyone is always polite and accommodating. Brian is willing to spend time to discuss garden issues and to give helpful advice.
Kate D.

Very pleased. Very efficient.
Ken H.

Have worked with Brian MacKenzie and Brian Hiemstra for a couple of decades and have always found them to be professional, cordial, and helpful.
Earl H.

I have used Bartlett Tree for many years. Bartlett Tree consistantly has experienced, skilled staff. Their work is done with the utmost care and professionalism. Thank you.
Ed D.

The work and advice we receive from our expert, Brian Hiemstra, has always been very professional and helpful. We are completely satisfied with the expert service and results we receive.
John C.

Have appreciated all who attend to our tree. Brian is great. Attentive and knowledgeable.
Bill S.

I have always felt that I have been given expert advice.
Marilyn J.

All fantastic and really knowledgeable, articulate, and friendly. They have all given me great advice. You guys are the best at that.
Anna Z.

Everyone was very pleasant and kind.
Lynnette B.

Thank you for the wonderful job on trimming my neighbor's Oak tree for me. I am extremely satisfied. I appreciate that you met with the crew the day of the trimming. The crew was extremely professional and Allison in the office is always so friendly and helpful, as well. Bartlett Tree Experts service was phenomenal, from the arborist who quoted the job, to the office staff and the entire crew who did the work. They were informative, professional and did an amazing job. Extremely satisfied.
Sharon V.

Everyone is always very courteous, the work has always been professional. Scott VanWyk is outstanding. He really knows his business and always identifies our issues accurately. His recommendations are always good.
Jim J.

Brian is extraordinary, kind, informed, and skilled. We trust his advice totally.
Tony T.

Very responsive to understand work that needed to be done. Very satisfactory service.
Mike R.

The staff of three workers who showed up on a frigid January morning did an excellent job of pruning my Plum tree and then cleaning up after themselves. Before they started the job they told me exactly what they planned on pruning and asked for my input on what I wanted. The tree looks so much better now. It has room to breathe.
Barbara O.

Brian Hiemstra is always prompt, verypleasant, and extremely knowledgeable. We value his opinion and always follow his recommendations.
Kevin F.

I could not be happier with my entire experience with this company. From the arborist representative, to each one of the crew members, they were all courteous, professional, knowledgeable, and took great care not to damage our property in any way. It was fascinating to watch them work, the team members worked well together, did not waste any time, and completed the job swiftly and meticulously. We would definitely hire them again if we discover any new issues with our back yard trees.
Talia A.

We have had great service from our arborist, Brian Hiemstra, for years. He is very responsive to our calls and has annually helped us maintain healthy trees as well as promptly dealt with damage from wind and storms as needed. The crew for our most recent service, winter pruning, and removal of two declining trees, was excellent. They were polite, communicative and did their best to clean up, despite of a snow covered yard and falling snow as they were working.
Charles W.

We were pleased with everyone we met from Bartlett, but especially, Andy. He was not only knowledgeable but took a great deal of time to share options and opinions. We never felt rushed. We would use Bartlett again anytime.
Cindy F.

Scott has been a pleasure to work with for many years. Crew members are careful and a pleasure to interface with.
Charlie H.

I feel that Brian was very professional and gave me advice on trimming and pruning my trees.
Julie H.

Brian is the best. He knows his “stuff” and it is always our pleasure when he stops by.
Priscilla H.

Great to have someone so knowledgeable about the tree we had inspected and then removed. Also the guys on the job were great and extremely hard workers. Nice to see that.
Ron E.

The tech that did this work was excellent. He explained what was being done before and after and made sure he did not leave with me having any questions. Explained the care I needed to do to them next spring. Excellent communications and very professional. Thank you.
Mike S.

The tree servicing crew was polite and professional. They got the job done with minimal noise and kindly walked the property with me when the job was over to make sure things were to my satisfaction and point out anything they felt was worth noting. They even blew all of the leaves off my deck during their clean-up. Very satisfied with this team and service.
Malena H.

Our Bartlett representative, Brian Hiemstra, is very knowledgeable and accessible. We have used him for years and are extremely happy with our service.
Kevin F.

Our Bartlett representative, Brian Hiemstra, is very knowledgeable and accessible. We have used him for years and are extremely happy with our service.
Kevin F.

Andy Martin is wonderful to work with.
Paul G.

Professional job. All employees were friendly and courteous. Thanks for a great job.
Larry S.

Mr. VanWyk was very courteous and professional. Great to work with.
Neil K.

Excellent work. Bartlett staff was friendly, informative, and professional.
Tim R.

Very knowledgeable and explained things well. Offered recommendations for future.
Don B.

The crew who came and did the work was very respectful and did a great job.
Eric O.

Scott, is the best and would not use anyone else.
John I.

Scott Van Wyk has been our arborist for twenty years and has provided excellent advice for maintaining the wooded area behind our home. A storm that came through Grand Rapids on August 10, 2021, had very high winds and unexpectedly brought down several large trees that by a domino effect compromised trees close to our home. Scott answered an early morning phone call the next day and came out to evaluate the damage within a few hours. He had a crew out that afternoon and they worked several hours to make the area safe. We have recommended Bartlett many times in the past and will continue to do so. We are very appreciative for the service Scott and the Bartlett employees provided for us that day, So quickly and when we really needed it. Bartlett is the only tree service we will use at our Grand Rapids home.
Carol H.

Brian Heimstra was a great representative of your company. He was knowledgeable, efficient, and everything happened exactly as he and I discussed. The crew was hard working and skilled. I am very pleased.
Kelly M.

The removal of our giant evergreen went very well. The workers were meticulously careful. The stump removal left very little residual material behind. Thanks.
Kate D.

Scott is always very helpful in keeping our trees healthy. He is very knowledgeable. All the services provided have been excellent.
MargeL.

Andy Martin has done an outstanding job for me. He came out promptly, and got a fallen tree in my yard promptly. The crew was nice and did a great job. Your crew members are also doing a great job keeping my trees and shrubs healthy. Thank you. I can not think of anyone to refer you to right now, but I certainly will recommend you to everybody I know.
Paul G.

Our Ginko has never looked better. Great recovery from a rough season last year.
Diane C.

Brian is professional, personal, approachable, and trustworthy. All crews took the time to answer my questions and offered suggestions. Good crew and good job.
Won L.

Andy was great. Knowledgeable, friendly and willing to take the time to answer my questions.
Stacy G.

I believe the names of my staff were Cameron and Matt, and they did an outstanding job and were super nice. I really enjoyed their brief consultations and then my being able to leave the final decisions in their capable hands, trusting them as they were the experts. I was so pleased and felt my trees were also happy.
Beth B.

Our experiences with all Bartlett staff, over the years, have always been excellent. Each person we have encountered, either by telephone or in person, has been knowledgeable, pleasant, and extremely courteous. We are so glad Bartlett was recommended to us some years ago. The work done on our home property has been without flaw and has enhanced the appearance and eased the upkeep of our trees and shrubbery. We are thankful.
Ted M.

Last year we decided to save money and treat our tree ourselves. Not a good idea. Back to Bartlett this year for the win.
Lynn S.

I have had nothing but polite, helpfu,l and efficient help and service from every representative I have encountered. I feel confident in your services. I appreciate the professional demeanor of all your crew.
Shirley D.

They have done a great job for us, treating a couple of trees to help them continue growing healthy. Last fall they took out a large tree that was to close to our home as well as trim another both areas look great this spring.
Theresa P.

I appreciate the thorough review of my property, the clear explanation of problems. and the descriptions of service available. I have been using Bartlett's services for years and consider them to be a trusted resource to maintain my woodland property.
Carol H.

I have had nothing but polite, helpful, efficient, and service from every representative I have encountered. I feel confident in your services. I appreciate the professional demeanor of all your crew.
Shirley D.

All of the representatives and crew members were courteous and helpful. The removal of my dying Maple tree went smoothly And the cleanup was thorough.
Laura V.

Very knowledgeable.
Diane L.

Staff were friendly and professional.
Dennis Mogle

Nice work.
Randy B.

Brian McKenzie is extremely knowledgeable and well respected throughout our area. He is great to work with. The crew is always top notch.
Betsy T.

Very friendly and helpful staff. Bartlett was recommended to me by a master gardener.
Debbie B.

They have done a great job.
Theresa P.

Spectacular work, both in the initial assessment and then on the day of the job. All staff were professional and very clear about what they were doing and why. I am consistently impressed in how carefully, yet quickly they work.
Jim R.

Have already recommended Bartlett to my daughter and also my neighbor.
Rich K.

The arborist is very knowledgeable and helpful . The crew was informative and did a terrific job.
Amanda W.

Very happy with the process and outcome. Thank you.
Kyle K.

The crew was very professional and courteous, which goes a long way. They did a wonderful job of trimming the tree and did a thorough job of cleaning up the sticks in our yard after. Thank you.
Christy W.

The Bartlett team were careful, they worked cooperatively . I enjoyed watching them work. I look forward to spring when our glorious Crab will be in full bloom.
Robert P.

I was pleased with the service to take care of two trees and to advise on several other trees. I appreciated that I was speaking to someone who was very knowledgeable about his trade. I will recommend them when possible. Thank you.
Linda D.

I am pleased with the work your crew performed. I will call upon them in the future when needed.
Toby D.

Certainly would recommend Bartlett Tree Experts to any one I know.
Mary S.

They informed me before they began the project, as to what was involved. They also explained everything when it was completed, and asked if I had any questions. The staff did a very good job of cleaning up.
Jackie K.

The guys came on time, were courteous, efficient, and left the property neat. I dealt with this company before and certainly will again.
Dave W.

Great crew. They did a complete job.
Fred V.

I really enjoyed talking with Andy. He was patient and answered all of my questions.
Joe M.

Brian has always been very helpful and good about returning calls and emails.
Dave G.

I was impressed by the courteousness of the work crew. My curiosity and questions about the process was met with information delivered in a friendly manner. I not only learned what was happening with my tree but also about its specific species. Some of the same crew worked on my neighbor’s tree in the spring. Having interacted with them then as they needed access to my yard for that project. I saw how professional they were and how they cleaned up afterwards. This became a major reason for hiring Bartlett for service on my tree.
Tom H.

Scott and the team have been serving us for years, we would not use anyone else. Always pleased and relieved that they take care of us.
John and Martha I.

Bartlett was exceptional from start to finish. I really have no complaints. The crew even came to cut my tree down in the pouring rain. Would love to do business with Bartlett again.
Jeff K.

We only use Bartlett for our tree work. Scott VanWyk has been very helpful for many years. I have recommended Bartlett to many neighbors in our community. Always have had excellent, reliable service. This time was no different. All the crew members were friendly, knowledgeable, and very efficient.
Carol H.

Starting with Lenore and Andy's consultation and continuing with the on-site crew, all experiences were top notch.
Tracey W.

Scott was more than prompt, at our house before we expected.Service scheduled promptly with already scheduled neighbors. We really appreciate the prompt attention given to our unexpected tree mishap.
Dick W.

Great crew! Very polite and efficient. Very impressive job.
Michelle K.

We thought you were all very professional and thoughtful. Your crew was just great. Thank you for working with us, Brian.
Cheryl H.

We have used Bartlett for years for tree trimming and treating a beautiful White Birch tree that we have growing in our yard in the city. They have always done excellent work.
Glenn B.

Everyone we came in contact with were extremely professional. The end result of the service was that the tree looked great and the clean up was amazing.
Stanley B.

we are long time customers because of Scott's quick response and follow up; and the professional crew that has always done our work. We would never use anyone else to care for our trees.
John I.

Bartlett is great. We will continue to use your company's expert services. Whenever possible to refer customers your way.
Lee K.

You always do a great job.The crew worked while I was away and I could not even find any sawdust. I trust Bartlett because I know you are arborists and will care for the trees, not just hack them apart. Brian is always so knowledgeable and responds whenever I need help. Thanks.
Linda C.

Our entire experience with Bartlett Tree Experts from beginning to end was a most positive one. They were experienced, knowledgeable, respectful, and the cleanup was complete. They are an A-plus company.
Gordon L.

Our entire experience with Bartlett Tree Experts from beginning to end was a most positive one. They were experienced, knowledgeable, respectful, and the cleanup was complete. They are an A-plus company.
Gordon L.

The three man crew that worked at our home were helpful, courteous, and left the yard looking good. They took the time to explain what they were going to do and made sure I could safely get out of the house when I had to leave. Scott was very helpful letting us know what was needed for our yard and reassuring us that the one tree was still healthy.
Clara K.

The crew was great. They did a wonderful job getting the deadwood down and leaving the trees, especially the Maple and Spruce, looking really sharp. Bartlett has done a wonderful job keeping our trees healthy and thriving.
Chris E.

Very friendly and helpful.
Stanley B.

Everyone was incredibly nice and courteous. I was not expecting them to clean up some minor landscaping damage, so that was a pleasant surprise.
Bill K.

Great Staff.
Kay M.

Was very pleased with the service and the very quick timely manner that it was done.
Tamra P.

Always professional and courteous.
Eric B.

Excellent service and very prompt.
Sue G.

Always professional and courteous.
Eric B.

I appreciate the courteous, professional and dependable service we consistently receive from Brian McKenzie at Bartlett.
Ed D.

The young men who took down my tree were very knowledgeable and personable. They quickly assessed their approach to the removal and completed the job safely and efficiently.
Pat P.

Brian has been our representative for many years. He is always responsive and very knowledgeable, friendly, and professional. We have been pleased with the service that he and Bartlett have performed on our property.
Gaylen C.

The crew was friendly, professional, well experienced, and knowledgeable.
T. J.

We were very impressed with how quickly and efficiently our large Douglas Fir was removed. The crew even removed a few dead limbs from our Linden tree and Dogwood that we requested on the spot. And they carefully cleaned up the site when they were done.
Jeff S.

Scott, William, and Mark were all first rate. My husband and I are very pleased with the services you provided for us. It also gives us great peace of mind to know that our large Maple is well cared for and safe now.
Robert B.

Brian is very thorough and helpful when we have asked him questions about our tree.
Nancy O.

Brian McKenzie has always been very helpful with our questions. The crew was prompt and courteous with any applications.
Patrick C.

Brian Hiemstra has been our Bartlett Arborist since Bartlett began servicing our trees many years ago. He is great, kind, responsive, extremely knowledgeable, and knows our yard. We appreciate him and the service he provides very much.
Charles W.

Brian Hiemstra is the very best.
Kathy C.

I was concerned about the general health of my tree. Last summer during a wind event a large limb broke off and just missed my parked car. I wanted to save the tree if possible and Brian suggested trimming and taking some weight off the tree as a good option. After the work was completed the crew leader assured me that the tree was in good health. That gave me some peace of mind. Thanks Bartlett.
George R.

We are appreciative of the level of service and quality of the work. All the crews who have worked for us over the years are professional and talented. I like the way Scott looks out for us to anticipate issues in advance and keeps us updated on the progress of work. Would not use anyone else, regardless of the pricing. Have always felt the price paid was worth the service.
John I.

Great team and customer focused.
Steve H.

The Representative was informative on what would take place, he made sure things that I did not want broke did not get broken and he kept his crew on task while cutting limbs and instructing younger employees on how to do what they needed to do. I was very impressed by his professionalism. When we need another trim in the future, you will be our first call.
Tom A.

So happy to have your arborist come to check our tree. After the tornado that came through our neighborhood and damaged so many trees, everyone with a chain saw came through and offered to trim and clear out our trees. They did not appear too knowledgable and were clearly looking for a quick buck. We did not trust them with our trees.
Dave H.

Crew did an exceptional job with the pruning and removal of my trees. Cannot thank you enough. You have gained a customer for years to come.
T. J.

Brian takes great care of us. He even brings treats for our pet muskrat. Our West highland Terrier also likes Brian and she does bark at other tree service companies who approach our yard.
Ted E.

Brian did a fantastic job of identifying the right maintenance for our trees. The crew that came out was friendly, courteous, and highly efficient. The work was performed beyond our expectations.
Greg C.

Brian has been great, very knowledgeable, and helpful. Look forward to seeing the Maples on our property improve.
Nancy R.

Great service from Brian, he always explains things to me.
Connie M.

Scott VanWyk is very knowledgeable, helpful, and accommodating. I would recommend doing business with him.
Michelle M.

Everyone we dealt with over many years have been professional and responsive, not to mention efficient and effective. We have especially appreciated Brian's attentiveness to our large Elm and to the other trees on our property.
Bill S.

We so appreciate Brian Hiemstra’s professional advice in caring for our beautiful trees.
Kathy C.

Brian came to our house same day we called. He was very knowledgeable.
Joe P.

I enjoy working with Brian Heimstra. He is extremely knowledgeable and is always quick to respond and provide a diagnosis. He also knows my yard, which makes me feel like I am a valued customer.
Ashley B.

Brian’s support over the years is valued. He knows our property well and has helped significantly to keep our trees and bushes maintained optimally.
Tony F.

I told Brian on the phone how much I appreciated the good care his crew gave my dear and lovely trees. My backyard Maple had eight major limbs pruned and it helped the tree have the lift and new life needed.
Beth B.

My wife and I are recent homeowners with very little experience in maintaining a yard. The staff at Bartlett made matters very easy for us to get our yard into shape. We were very impressed with the quality of their work and sense of professionalism. We will definitely use their service in the future.
John M.

Andy is great. We know that you all have been busy this past year and the weather has often kept you from getting out in the field to complete jobs. That said, we have never felt neglected, when Andy and various crews have been at our home, everyone has taken care to protect our property and do a great job for our trees. Bottom line, our trees have never looked so good. As far as we are concerned, there is no higher praise.
Mary M.

Every single person I have ever worked with at Bartlett has been professional and courteous. I have complete confidence in their work. Scott Van Wyk has worked with me for years and I trust his knowledge and expertise.
Karen K.

Brian Hemstra is always incredibly helpful, professional, and ensures our questions and concerns are addressed.
Ashley B.

Brian and all of Bartlett's staff is always very helpful. Thankful to have them in our area.
Pam M.

Everyone has been professional and courteous . Wanda is a credit to Bartlett, along with Ryan. Dan came out to grind a few stumps, again professional and courteous.
Claudette F.

Responsive and professional service whenever we need it.
Bill S.

Excellent communication with us. The job was completed as promised.
Paul F.

Bartlett is awesome, very knowledgeable with great customer service.
Pam M.

Steve VanWyk is my arborist. I appreciate his prompt attention to concerns I have about my trees and shrubs. He explains his assessments and recomendations in easy to understand terms. Planned work is done promptly. Job site is left so that newly worked area blends seamlessly into landscape.
Coral H.

Brian has always been very responsive to our requests especially this month during the ice storm. He came out immediately and accessed the damage and had a crew out here the next day. The crew did an exceptional job working in terrible conditions. I always recommend Bartlett.
Dave G.

Brian Hiemstra and his staff were great, responded very quickly after a wind storm to attend to the tree that crashed down on our property, despite many needs for similar help with downed trees and limbs across the community.
Meridell G.

Always provides excellent, prompt service. Brian’s expertise as an arborist has made a very noticeable positive difference in the overall appearance and health of our trees and plants.
Tom M.

All of the high priority areas were addressed in a very timely manner. It was a pleasure having AJ and the crew here, they really got to the point and did it well. We will let you know our future needs once we finish assessing what is still damaged out there. Thanks again for sending a talented crew our way on such short notice. It was appreciated by all.
Frederik Meijer Gardens and Sculpture Park

We have a lot of large trees on our property. Over the past twelve years Brian has provided us with prompt professional service. We live in a residential area and want to feel confident that no damage occurs to neighbors property as well as our own when tree work needs to be done. Brian's crew work safely and efficiently. We highly recommend Bartlett Tree Experts.
Dennis M.

Brian has always been very responsive to our requests, especially this month during the ice storm. He came out immediately and accessed the damage and had a crew out here the next day. The crew did an exceptional job working in terrible conditions. I always recommend Bartlett.
Dave G.

Brian Hiemstra and his staff were great. They responded very quickly after a wind storm to attend to the tree that crashed down on our property, despite many needs for similar help with downed trees and limbs across the community.
Meridell G.

Brian’s expertise as an arborist has made a very noticeable positive difference in the overall appearance and health of our trees and plants.
Tom M.

Friendly, professional crew. Always a pleasure to work with. Been a long time client, for one reason, you guys are the PRO's.
Pat F.

Everyone I had contact with was professional, very nice, and helpful. I would certainly recommend you to anyone I know who needs tree service. We were completely satisfied with the service. I think the tree will look so much better next summer.
ChesterT.

Scott Van Wyk has been my Arborist for many years. He has always gone above and beyond to make sure my trees are in the best possible shape. I value his opinion and expertise.
Karen K.

Brian Heimstra and the Bartlett staff are of the highest professional standard and a joy to work with on our property.
Richard S.

Bartlett is always responsive and great to work with. Brian McKenzie is my tree guy and I do recommend him to neighbors and friends. I feel like he takes ownership of my tree care and are proactive not reactive. Love Bartlett.
Krista F.

The technicians were very helpful in explaining the condition of my Pine Tree and how to treat it. I am hopeful that my tree will recover as discussed and already see the evidence of stopping the fungus deterioration since the treatment.
Emiliano I.

You guys are always very responsive and great to work with. Brian McKenzie is my tree guy and I do recommend him to neighbors and friends. I feel like you take ownership of my tree care and are proactive not reactive. Love Bartlett.
Paul and Krista F.

Everyone has been friendly and helpful. My tree that I thought I was going to lose a few years ago is so beautiful. It is in its full glory right now, full of blossoms. I am so glad that I still have it and that it is healthy.
Julie W.

Brian McKenzie was very thorough and explained the problems with our trees. Great company. Great service.
Connie M.

Prompt and efficient service.
Richard B.

Brian is always courteous, thorough, and informative. I trust his opinion and advice on all my trees. I can tell he really cares.
Sarah D.

Brian Hiemstra was great to work with, very responsive, professional, customer oriented problem solver, and accommodating to our schedule.
Brad P.

We have been working with Brian Hiemstra since before Bartlett purchased Poortenga Tree Service and he has always been knowledgable, professional, and eager to assist us with the care and maintenance of the trees on our property. He is well supported by a courteous administrative staff and a well trained crew.
Charles W.

Brian was completely professional and courteous. This was my first experience with your company. If a need arises, I will certainly contact you.
Sandy S.

The guys did a great job.
Bob P.

Scott does a great job, always spends time with us before the job begins.
John I.

Ryan Bose has done a great job putting a plan together for our trees and is always responsive when we have questions.
Tim R.

I am very satisfied with the job, I asked to have a few branches removed, and it made the tree look like a work of art.
Jose V.

Staff is always courteous and knowledgeable.
Margaret B.

We greatly enjoy our relationship with Brian McKenzie and the work crew from Bartlett.
Jeff H.

My crab apple tree, after receiving treatments in 2016, looked beautiful all summer. Thank you for helping me care for my tree.
Julie W.

Scott Van Wyk is a good guy to work with, prompt, friendly, and knowledgeable. I was not home to watch the crew trim my Pear tree and remove some limbs, but I'm very impressed with the results. Perfect, clean cuts, nice shaping, and they left the property spotless. Not a twig to be found on the ground.
Herm D.

Brian is always helpful, insightful, and professional. The crew executed the job well and we are pleased with the outcome.
Frank S.

Excellent, Respectful, did exactly what they said they were going to do.
Chad H.

Your crew did a great job, as usual.
Nancy S.

Scott Van Wyk and his crew always take excellent care of us.
Peter W.

Everyone was very professional and answered all our questions. The crew members were great guys. Very happy with the work done.
Allen T.

Brian Hiemstra is great, he's knowledgeable and very honest, I always trust what he recommends.
Kathy V.

Brian is very knowledgeable and explains everything he is recommending. I feel I can easily reach out if I have any questions or concerns. He and his staff are timely in any communication we have and in doing what needs doing. I have trust in Brian and his staff.
Linda A.

Brian provided me with a wealth of information regarding shrubs and trees on my property. So appreciated! The young man applying the treatment to my trees was professional, efficient, respecting both my property, and my dog. Also appreciated!
Catherine B.

I have a decorative tree in my front yard that was looking really bad and in danger of dying. Brian diagnosed the exact problem and got it treated, It looks like a new tree!
Dave M.

Brian is very knowledgeable and explains everything he is recommending. I feel I can easily reach out if I have any questions or concerns. He and his staff are timely in any communication we have and in doing what needs doing. I have trust in Brian and his staff.
Linda A.

Brian always does a great job as our arborist, the work crew also did a fine job.
Mike R.

Brian is always a pleasure to work with, and we really appreciate the professionalism of the staff and crew.
Tony F.

Brian is wonderful to deal with, he knows our yard and trees, is always very helpful. All the people associated with Bartlett are so nice and do an excellent job.
Margaret B.

Love Brian Hiemstra! Been working with him for years: courteous, knowledgeable, great sense of humor.
Marnie

I was impressed by the tree crew that did the work at my house. When they were done it was like they were never there! They were very courteous and swift.
Linda D.

The tree trimming was done perfectly and cleaned up without a stick left on the ground. Great work.
Karen B.

Wonderful staff--always professional, courteous, and efficient!
Tony F.

Wonderful staff, always professional, courteous, and efficient!
Tony F.

Scott Van Wyk and his crew are super, and a pleasure to work with. With big trees, there are always things to be done, and I believe big trees must be maintained, at least as a safety issue. I am very glad Scott and your company are there for me.
Pete W.

We were very pleased with Brian's initial consultation. He was knowledgeable, and his recommendations clearly took into account the health and well-being of the trees. The three people who did the work were efficient, courteous, and helpful.
John M.

I love working with Keith Hogan. He is professional, polite, and has a friendly personality. I trust his knowledge and expertise.
Lindy

The Arborist that came to estimate the work, Ryan Bose, was clearly very knowledgeable. I very much appreciated his assessment of the health of our tree. The crewmember that did the field work was very careful, professional; and thorough. The fellow (Andrew) that did the liquid fertilizer application this morning (10/17) was also very careful, professional, and thorough. In general I was very pleased with all aspects of the work performed at our residence.
Bruce

Brian has been wonderfully attentive to our very mature elm tree. We have appreciated his recommendations over many years. The crew who did the trimming/thinning last week was great, too. The tree looks rejuvenated!
Bill S.

Your tree removal crew was great! I could not be happier with the job they did and the cleanup after.
Bill A.

Your crew did a wonderful job protecting the windows on the nearby houses. I was impressed to hear that you put up wood to prevent window breakage from flying wood chips.
Pat B.

It was fun to watch how the guys work. Worked very carefully and safely. Cleaned up beautifully.
Kristin

Brian is super courteous and knowledgeable. I especially appreciate the care and consideration that went into the assessment.
Laura

Your company did a fantastic job removing all of our trees even though the harsh weather made the job brutal. It is definitely worth the higher price to get a professional company to do the work. Mike (along with Ryan) and his team were very professional in their work, communication with us, and protecting the neighbors yard from damage! If you ever need a recommendation about your company, please let me know.
Robert R.

You are the most professional group I have ever worked with -- the entire Bartlett team are outstanding!
Jim S.

As always, my representative Brian McKenzie was great answering all my questions and dealing with my many mind changes. I was not home when the crew did the work, but couldn't even tell they had been there except for the missing branches they were to cut. They always do a really good job. They work very safely which is important to me.
Lynn F.

Good communications and follow-up from beginning to end. Staff was up front about what would be required for tree removal and chipping, so there was no great surprise when they had to drive the truck and chipper across my lawn. However, they were very careful to minimize the impact to the lawn, and did a great job overall.
Tom L.

I really appreciate Scott. He is always helpful and supportive. He is very knowledgeable on a wide range of issues relating to trees. The crews that spray and trim are also excellent.
Robert P.

We have been extremely pleased with your wonderful service. Everyone we have dealt with has been so helpful, professional, and prompt. Extremely impressed with your level of service. Thank you so much.
Brian D.

I have recommended your services to others on our neighborhood Google site. I really appreciate all of the good service we have had over the years -- Thank you!
Rick H.

I would love to refer your company to anyone I may know who is needing an expert. Ryan exceeded our expectations with his attention to detail and compassion for our trees. It is comforting to know that they are in good hands because some of them have very strong sentimental value that cannot be replaced.
Theresa W.

The guys did a fabulous job. The tree looks great and they left the yard looking even better than when they started. I am telling everyone to use Bartlett if they want a great job done.
Donna

Your team did a fantastic job on our sycamore. I appreciate that they let my neighbor know what they were doing as well. Someone asked me, "Bartlett? Are they very expensive?" I said, "They're not cheap, but they are the best and I wouldn't use anyone else even if they were less expensive," When my children are sick I get them the best care possible, don't even think about the cost. Same with my trees. Thank you.
Susan W.

The guys that decorated our tree were incredible. They were very courteous, neat, decorated the tree and ran the cords like they would do for their own home. I cannot say enough about the staff that were at our home, this is rare in the service industry. I would recommend you to anyone in need of tree care.
Gerri N.

I have dealt with Bartlett for many years based upon a recommendation I received from our landscape designer. Since that decision I have not been disappointed with any facet of their services. All of their representatives from office staff and sales through service personnel have been cordial and above all, professional. Their tag line, “Safety, Above All Else”, is not just lip service, but rather practiced to a very high level. We have had several complicated tree situations which required specialized equipment and protocol. All have been handled with the utmost of care. I trust our arborist needs to no one else.
Scott S.