Silver Spring Tree Service Testimonials

The arborist, Michael Leibfreid, came out to the house and explained what work was needed. He provided a written estimate of the work that same day and a contract. He kept me informed throughout the process. He was knowledgeable and professional.
Andrew S.

I was extremely pleased with the quality of the work performed by the crew. They were knowledgeable and answered any questions I had. I appreciate the time Kevin took when accessing my trees and shrubs. He was very helpful and pointed out any concerns and made many useful suggestions. My landscape looks much healthier after a season of services performed.
Eileen K.

Great communication from the staff about what would be down and the crew followed exactly what they said they would do. The trees were cut back so they still look natural and have a nice shape.
Sydney O.

Great communication from the staff about what would be down and the crew followed exactly what they said they would do. The trees were cut back so they still look natural and have a nice shape.
Sydney O.

I was extremely pleased with the quality of the work performed by the crew. They were knowledgeable and answered any questions I had. I appreciate the time Kevin took when accessing my trees and shrubs. He was very helpful and pointed out any concerns and made many useful suggestions. My landscape looks much healthier after a season of services performed.
Eileen K.

I am very happy with Christopher Larkin. Our trees and shrubs are doing well under his care. I also have appreciated Harry, who has been treating our yard this year. He is patient with questions and very helpful.
Lisa R.

The crew was great. Very courteous and responsive to requests. Discussed plan in detail prior to starting the work and walked through property at the end of the day. They did an incredible job cleaning up.
Steve Q.

Bartlett is a very professional organization. I am very pleased with the service Bartlett provides.
Ken R.

We relied on Chris Larkin's expertise and the crew that did the work was timely, professional, and courteous.
Kevin C.

Chris is very helpful, professional, and knowledgeable. The team of workers doing the cutting and trimming are very knowledgeable and do a great job, and with cleaning up too. Appreciate the terrific work they do to keep our trees looking great and keeping the yard neat and thriving for future enjoyment.
Kathy M.

The trimming crew was great. Very professional. Nicely shaped tree after pruning. They were respectful of the plants and shrubs around the trees they trimmed. Liked that they had proper safety gear unlike many of the trimmers I see around the area. I will continue recommending Bartlett.
Neil G.

I trust Bartlett because of the expertise and experience of your trained arborist and capable site staff. Mature plants and trees are an investment, and Bartlett keeps them healthy for future generations to enjoy.
Rosa G.

All staff I have met seem knowledgeable and helpful.
Patrick C.

Very impressed with the whole crew. Chris Larkin was very helpful. His notes, which became the proposal, were clear and detailed enough that the work crew needed very little input from us when they arrived to do the tree trimming. Gilbert and his crew were great. They knew what they were doing and were very professional in their dealings with us and in their work on the trees. I expect we will have Bartlett out again in a few years and when we do, we will request the same crew.
Chris R.

I rely on you totally to keep my trees healthy. You are pros.
Shannon H.

Your Bartlett team did a very good job. All of my expectations were met and I am pleased with the results.
Tom A.

It was the best I have ever had. The cost was very reasonable considering the amount of work that was required. Everyone was extremely friendly and knowledgeable.
Mike P.

Our arborist, Chris Larkin, ,is professional and knowledgeable. The crew did a nice job on our trees and left the yard clean. They left us some firewood that we had requested and placed it in the designated area. Crew member Harry made sure that we were happy with the work they performed on the trees. Harry is an excellent ambassador for Bartlett. Will recommend Bartlett to our friends and neighbors seeking arborist services.
Susan P.

My service was excellent. I really appreciate the continuous communication from my arborist regarding the daily decisions to complete the work. It was delayed due to the county occupying the small space in front of my home and due to weather. None of this was an issue for me and I am pleased with their work.
Lisa A.

We are very satisfied with our new representative, Dylan. Prompt, courteous, and knowledgable. I am particularly pleased with the two men that arrived to do the specified work. Ash really knows his profession, working closely with me to be sure I was satisfied with the limbing and fine pruning throughout the process. Based on this crew, I would recommend them to anyone.
Ron K.

You all are very professional and courteous, good at answering questions, and giving helpful feedback.
Ken R.

The staff was knowledgeable and friendly. It was a pleasure doing business with Bartlett.
Deborah L.

It went very smoothly. Kevin and crew leader were clear in their guidance and what they were going to do in trimming the trees. Friendly demeanor.
Ellen M.

Professional, polite, efficient, knowledgeable and responsive. Thank you.
Gayle F.

The trees look great. We have cameras facing our front yard, a tech was treating our big front tree and his hose knocked over a lawn ornament. He stopped what he was doing and picked it up and replaced it where it was. So thankful for the small details.
Terrie N.

The crew members are willing to listen and comply with any small request, like a stray branch over hanging a walkway. They are invariably courteous and polite. The work done by your various crews remains the reason I think of Bartlett for my tree care. The assessment of their conditions and the recommendations to address each trees needs have been helpful in maintaining the health of my trees. Thank you.
Joan M.

We highly recommend Bartlett tree service and have used them for more than fifteen years not only for tree trimming but also for tree removal and fertilizing.
Carol I.

I could no be happier with the crew and how things went. I was particularly grateful that I was asked if I wanted the logs cut into firewood and left for me. I do not think that was part of the original deal, so I see it as an extra.
Barry G.

The Arborist took my concern about my tree seriously and assured me that the problem could be fixed. Crew members cautioned me to stay inside to avoid harm to my ears. They asked my permission to use my driveway and front yard, and they were very pleasant the whole time.
Sue H.

Michael's communication have always been helpful, responsive, and clear. Much appreciated. The crew that completed the tree removal did a great job and I was most impressed with their attention to detail on the cleanup.
Allen W.

All very thorough and professional. Chris went out of his way yo get this work scheduled at the soonest possible time and it was very much appreciated.
Peter K.

The staff and arborist provided great service and advice, and the work was performed expertly. Everything was perfect.
Ronald H.

All were prompt and professional. Our 110 foot dead Oak tree was efficiently and expertly removed by Bartlett.
Sharon T.

They all did a great job. Mike was very knowledgeable and thorough. Treatment was good also. The technician explained what the treatment was for and left a notice after completion.
Bob C.

Bartlett was great. The consultants seemed knowledgeable, and we appreciated how well they cleaned up after trimming a lot of trees. They even tackled a wasp nest in one of our trees, and transplanted and watered a small Redbud that was growing in the wrong place.
Heidi L.

I appreciate the knowledge, expertise, and diligence of my arborist, and technician.
Connie B.

I was pleased that the crew came back the next day with a stump grinder that could fit through the garden door. I appreciated Chris Larkin's advice and squeezing me in early.
Patrick C.

Questions: Was the job done to your satisfaction? Yes. Was the job site left neat and clean? Yes. Was your experience with our Administrative Staff friendly, efficient, and helpful? Yes. Were you treated courteously by our crew? N/A
Keenan A.

I contacted Arborist Kevin Clair as he had been to my property to evaluate and recommend tree work in the past. Both experiences have been great. I appreciate his professional opinion and management of my trees. The crew were extremely responsive to my project.
Christi M.

The crew was amazing.
Wilhelmina I.

Very knowledgeable and friendly. I chose Bartlett because they acted with integrity on a previous visit when they assessed a tree for disease for me. Other tree companies would have said to cut the tree down just to make money.
Christina W.

I was not at home for either service but I understand the tree trimming went off without a hitch. There was plenty of equipment to get the job done properly and quickly.
Steve H.

Chris Larkin, our arborist, is keeping our ancient trees in shape for some years now. The techs I have met have been friendly and efficient. I usually forego taking this kind of survey but I wanted to give a shout out to Chris and Co.
Shelley G.

Professional and thoughtful about services. Crew informed me when they arrived and completed work.
Brenda B.

Over many years, I have consistently received top notch advice and service from Kevin Clair. Thankfully he was recommended to me years ago. With his outstanding efforts, I have maintained the health and beauty of my large shade trees, understory trees, and shrubs. He not only sees and diagnoses the health of these plants, he has the best eye for aesthetic pruning, and he has advised me on the right plant purchases appropriate for my land. The crews are always excellent and easy to work with.
Carolyn B.

All were very polite and well versed in their work. Overall, I am very satisfied with their expert work.
Helene B.

From start to finish the service was excellent. I was alerted when the crew arrived and was shown all the work done in the yard before they left.. All debris was removed. They went well above and beyond expectations. Great customer service. You are simply the best.
Brigid O.

Always a pleasure working with you.
Dennis K.

Kevin Claire is great. So knowledgeable and very patient with my multiple questions. I am a Bartlett customer because of Kevin Claire.
Shannon H.

Dylan was very friendly and efficient.
Vivienne Patton

Very professional staff and experts in the field of tree and stump removal. Highly recommend.
S. Dean

Chris was a pleasure to work with. He was very knowledgeable and took the time to look at the health of all my trees. He also made several suggestions about the types of trees that should be consider to replace and the trees that needed to be removed. The crew that removed the trees were very professional. The trees were removed quickly and without a mess.
B. Smoak

Michael Leibfried represented Bartlett wonderfully. He demonstrated expertise in answering my questions and making recommendations. Additionally, when I needed his crew to return months later due to my own extenuating circumstances to make an adjustment to the original work, he was completely accommodating, in the true spirit of customer service. I would grade Michael, the crew, and Bartlett an A+ on all counts, and would not hesitate to refer others.
Kip J.

We love Kevin, he is wonderful, dedicated, and always gives us great advice about caring for our aging trees.
Shannon B.

Everything went great.
Linda A.

Bartlett staff was wonderful. They were polite and pleasant. They worked efficiently and cleaned up when finished. I would be pleased to work with them again.
Mary and James W.

I learned that the tree is eighty feet tall, not forty feet tall. I could not believe how fast they got up to the top. No evidence they were ever here when they left, except the tree is now trimmed. Thank you for excellent work.
Jane O.

Christopher Larkin was very professional and explained everything and answered all my questions about the services I requested. The technician who came and sprayed also was professional and answered my questions.
Philip C.

Christopher Larkin has been very nice and professional and provided great service to us for many years. His crew, Jaime especially, is very impressive to watch in our trees. He definitely is highly skilled and an artist. I observed him looking at the tree from a distance when he was finished. I felt like he was proud of his work.
Brenda S.

The staff member that coordinated my appointment was courteous and flexible. My Bartlett arborist representative was extremely knowledgeable and flexible with their suggestions and the timing of such. The crew member that perform the work was very diligent and did an excellent job as well. I have worked with Bartlett for a number of years and I am very pleased with their service and expertise.
Sue D.

Chris Larkin is knowledgeable, professional, and a pleasure to deal with. Crew led by Jamie was very good.
Randy W.

Excellent service. Reliable, courteous, and complete. I was recommended to Bartlett by a friend, and I would recommend them to anyone who asked.
Claudia R.

I was very pleased with the crew who answered my questions and were cheerful and helpful.
John S.

Great work we appreciate all that the Bartlett crew did.
M. J. R.

Chris and the crew could not have been any more professional and polite. The crew worked hard for three days and did a great job. Thanks.
Carol M.

Boss, office staff, guys on the job, all were competent, courteous, and professional.
John D.

Everything about working with Bartlett was really wonderful. They were quick to come out and give an estimate on the work, the work was scheduled quickly after approval and the crew were fantastic. The crew showed up first thing in the morning, were very efficient, and respectful of the property. The crew took down an extremely large dead Oak tree and by the end of the job you would never have known it was there. Clean up was amazing.
Natasha C.

I was glad Mike looked at my whole yard to see if I needed anything else done and was able to assure me that the tree with the huge root was a healthy one. Great job. Your crew removed a large root that was cracking the concrete patio. They made it disappear as if it had never been there.
Shirley C.

I have worked with Michael Leibfreid for several years. He has always been very responsive to my requests and provided great service.
Ron K.

Michael Leibfreid is very friendly, knowledgeable, and professional, he communicates his knowledge well. The office staff and crew members I have interacted with have been friendly and professional as well. I am very glad to have found Bartlett. While there are many other knowledgeable arborists in the area, most only perform pruning and removal services and do not offer the wide range of health related treatments that Bartlett does.
Jennifer C.

They were extremely knowledgeable and kind. I have enjoyed the professionalism and expertise of the company. I wish you offered military discount to help offset the cost during this COVID time.
Lawan H.

So many thanks are in order. Your rapid response, your understanding, your crew, your professionalism, and more. Jaime, Antonio, and Roman were an absolute delight they were friendly, careful, efficient, considerate and perhaps most importantly, they seemed to work very well together as a team.
Heidi A.

Chris Larkin is very knowledgeable and responsive. The tree trimmers were very professional, efficient, with their time and kept us informed on exactly what they were doing the entire time. They are truly amazing to watch. Job well done.
Gale F.

Kevin Clair is extremely knowledgeable and effective as an arborist
Keith L.

Both Chris and the field crew were responsive and helpful in addressing the mildew issue. Our plants seems to be on the mend, which is great, given the extreme rain and humidity this summer.
Keenan A.

The three crew members were quick and efficient.
Robert C.

The treatment recently completed was the first of three planned treatments. I will be able to provide full insight regarding my satisfaction with the service only after receiving the final treatment.
Keenan A.

Great work. Did an amazing job at shaping three very overgrown single stem River Birch trees.
Meghan C.

Christopher Larkin was a consummate professional and ran the job in an excellent manner. The crew were experienced and in full control of the job from the beginning to completion. Thanks to Bartlett and Larkin for a job well done.
Mildred A.

Chris was great. I wish we could afford to have you guys do all of the services he recommended. We will definitely be using your services more often as our budget allows.
Mike C.

Both the arborist and the young man who applied the substance were polite.
Joan R.

The three crew members were quick and efficient.
Robert C.

Everyone that I have contacted was very courtesy and helpful. Great company.
Doan D.

It was very positive experience from all prospective.
Grigori R.

Luis and all tree crew individuals were polite and professional. Chris Larkin was great at initial meet we are very happy that we chose Bartlett.
Sam H.

The anthracnose treatments for our Dogwood trees have made a huge difference in how they are looking. Their branches are not dying and look so much healthier now. I wish we had started the treatments years ago.
David M.

Michael is and outstanding representative for your company, great communication skills, and customer service. The coordination with the front office was excellent. Totally satisfied.
Craig W.

Our trees look much better with care from Bartlett. Thank you.
Peter R.

From Christopher Larkin to the tree crew, everything went well. A very professional and much needed service when it came to trimming huge tree branches that hung over my driveway and front steps. No longer will I have to drive down the street with a vehicle covered in bird droppings or have my steps and stoop decorated with that waste. The tree looks so much neater. And my lawn is now able to receive more sunlight. This customer is very happy.
Karen B.

Thank you for the emergency response to my call last Monday when a huge tree branch had fallen on my garage. Everything was handled quickly. Your staff and crew were very efficient and fast.
Wilhelmina I.

Thank you for the excellent advice that saved me a lot of money and the very prompt service.
Linda L.

Hi Chris, I wanted to thank you for the excellent service you and your crew provided in safely removing the dead tree. You were incredibly responsive, showing up within hours of my call to you. You very thoroughly assessed the situation of the tree, and you patiently explained how to remove it safely. You arranged for the crew to come within just a few days. The crew arrived on time, politely explained how they were going to proceed, and they very efficiently took down the tree, leaving a stump very near level to the ground. They also cleaned up so it was not even evident that they had removed a very large, dead tree. I am very grateful to you and the crew for such outstanding and responsive service. I will definitely call you again later this year to have a look at the other trees on my property. Thank you so much.
Hilary D.

Our Dogwood trees have not looked this good in many years. Last year we had Bartlett spray them for the first time and they were gorgeous. We have not seen so many berry clusters on the Dogwoods in a long time. We also had them prune and shape our other trees. They did a fantastic job.
David M.

Real professional in all aspects of the project. Like the proper safety equipment.
Neil G.

Thank you Chris and please thank the crew who removed the tree from the end of my driveway. You were all responsive, the job was done well. I will definitely use your services again whenever necessary.
Hilary D.

Kevin Clair and staff are exceptionally caring, competent, and professional. They are the best.
Menahem H.

Kevin Clair is informative and helpful. An easy person to work with.
Jesse A.

Left everything neater than when they came. I appreciate that.
Gary H.

I would rate all staff members as excellent. If needed I would use Bartlett again. I watched your crew work on my neighbor's house and this is what moved me to give you a call.
John D.

Chris Larkin is prompt and courteous. The crew did an excellent job and were each very nice. I highly recommend Bartlett.
Myrna H.

The guys did a great job trimming all of the specified trees far enough back that the branches should not encroach on the property for a few years.
Carolyn F.

The crew was awesome. They did a great job, answered all our questions, and were so interesting to watch as they took down the trees.
Amy R.

The guys did a great job trimming back all of the specified trees. Far enough back that the branches should not encroach on property for the next few years.
Carolyn F.

Michael is always extremely accommodating and helpful.
Katee D.

Felt very confident that Michael identified the source of our problem and that his recommendations will save our trees. The crew came early and completed the job before we realized they had been and gone so, no interaction with them. We will definitely recommend Bartlett if any friends are in need of a tree service. Bartlett was recommended to us by our landscaper so the word is out there that Bartlett is the expert to consult when these types of problems arise.
Patricia H.

Totally professional, courteous, and an absolute pleasure to work with. Crew did a fantastic job and were able to accommodate two extra trees that needed to be removed with schedule work.
Sarah B.

Michael was wonderful. The crew came and Michael came by when we pointed out that the right side was not quite right. The crew returned and fixed it. Ashley is a great team leader and the entire crew was friendly and professional.
Carol W.

Everyone involved in the service was professional in all respects.
Bobby H.

Michael Leibfreid was professional and knowledgeable about the work I should have done to the trees in my yard. He was on time for our appointment. He returned an estimate to me the next day. An adjustment I requested be made to the quote was returned within 24 hours. The crew members were extremely professional and did a great job. They arrived as expected, completed all the work well, and cleaned all debris up thoroughly. This was the first time I used Bartlett. I was a Wood Acres customer prior to this and the entire experience was excellent.
Terrie O.

The crew was amazing. Kind, smart, and very hard working. Our property looks wonderful.
Joan P.

Very professional staff. Excellent work.
Peter F.

I am very satisfied with M. Leibfreid and Bartlett.
Richard H.

Very impressed with the whole process, from first call to work performed. I will definitely use Bartlett again in the future.
Linda C.

"The crew leader remembered pruning my tree eight years ago. He listened to my concerns and it was reflected by the outstanding work that was completed. The other two workers did an outstanding job on a smaller tree in my backyard. I also want to thank Chris Larkin for walking my property with me, providing fast responses for both getting the proposal and modifying it somewhat after a follow-up phone call. I like working with Chris and look forward to meeting him again next Spring.
Curtis S.

I felt the representative was honest and not trying to sell me services I did not need. The holly bush on the lawn still looks a little straggly though.
Tina H.

Michael Leibfreid has been our representative, helping us for several years now with our many trees and shrubs. He and his crews have done a great job maintaining, removing, and treating trees and shrubs for us. Their crews have been friendly, knowledgeable, and very careful. They did an amazing job getting our huge Crepe Myrtles under control without drastically cutting them down. Highly skilled and fearless.
Carol S.

We are very happy with Christopher Larkin. He answers emails promptly and has always correctly diagnosed problems we are having. Service has always been very good.
David L.

Riley is super helpful, answers all the questions, and gives you quality time.
Margarita B.

Fantastic workers. Thank you all for the years of reliable service and great workmanship. Sorry to be leaving the area. Will recommend Bartlett and Chris Larkin to new property owners.
Nancy S.

Bartlett already works with us on two properties, and I have already referred my mother to Bartlett. We very much appreciate all you do.
Linda K.

They were exceptionally careful in their work.
Margaret F.

I found Mr. Leibfreid and the administrative staff to be responsive and knowledgeable. Miguel and the crew members worked quickly, but with due care, and left the site in a neat and tidy condition. Overall, the Bartlett service was first class. I have quite a few mature trees, and I will be calling again in the future. I will also recommend Bartlett to friends and neighbors.
Callum M.

Chris Larkin gave careful, considered, and informed advice. The crew executed the project expertly and professionally. Bartlett charges a pretty penny, but in return does an beautiful job.
Stanley B.

I have been using Bartlett for years and they are fantastic. They have consistently gone above and beyond in their service, providing both advice and future planning. They are especially sensitive to the landscaping making sure to have as little impact as possible. Great company.
Jerry E.

Always glad to see the Bartlett truck in front of my house, It means my trees and shrubs are receiving the best possible health care. This translates into the improved safety and appearance of my home and other structures on the property.
Sherwood M.

The company analyzed the soil, fed all the trees, and used a pesticide to kill the pests causing root damage. Bartlett recommended not removing the oak, but feeding the trees on the the property. Bartlett treated the oak for root damage caused by pests (ants and a woodpecker). However, before the treatment, the company analyzed the soil to ensure the correct treatment. Another tree service company suggested taking a large oak down because of root damage. I contacted Bartlett to get a second opinion. The fellow who came to assess the situation advised not removing the tree, but suggested feeding all trees on the property and treating the tree with root damage. I signed a contract and the treatment began. The tree with root damage responded well and the others have been fed. Bartlett performed the work on time and in a very professional manner. I am completely satisfied with their service.
Brenda F.

We have been long-time Bartlett clients. We have had the same arborist for many years, Chris Larkin. He knows our trees and property well. We trust him and pay close attention to his recommendations. Conversely, he listens carefully to our questions. The staff that has worked at our home over the years has been wonderful. They work carefully and with great expertise. We appreciate everything that has been done on our behalf. We enjoy a high level of trust with Bartlett. They have been very responsive to our needs.
David and Gail

Chris Larkin has always been a wonderful person to work with; when we lost our tree in the last storm (not the derecho),the one after; I called on the Saturday when it happened and Chris returned my call that day, which I did not expect. Chris had a crew at our house early the next week. They did a great job. However, the person who really deserves special mention is Gilbert who came with the stump grinder and to maneuver it into our backyard, do the grinding, and then get it back out. He didn't lose a plant or ruin anything; our yard looks as if no one was here, except, the stump is gone. You have wonderful people working for you.
Gail B.