Rockville Tree Service Testimonials

We were very impressed with the team, very capable, courteous, and efficient.
Audrey M,

Crew were like tree artists. They trimmed the neighbor's overgrown Cedars giving my trees room to grow. Everything left looking natural.
Sheryl B.

Riley was great and explained the why behind his recommendations so we could make thoughtful decisions. We see why our friends Sam and Gloria recommended both Bartlett and Riley.
Debra Thangarajah

We have used Bartlett for many years to maintain the trees on our property and, now, to decorate our 20' holly tree with white lights for the holiday season. Our arborist, Riley, is knowledgeable, personable, and offers valuable suggestions and care plans. The crews for treatment and pruning are always polite, very competent and professional. Hector and Sergio decorate the holly tree to perfection. It is a pleasure to do business with a tree company that keeps the health of trees, the safety of their crews, and the satisfaction of their customers front and center.
Mark

Service was perfect. Riley is always responsive, and I appreciate his suggestions.
Brian S.

Riley, Hector, and crew were professional, and customer focused. Pleasure to work with them. Job well done.
Nick K.

Everyone I interacted with was excellent, informed, efficient, and courteous. Riley Smith has been an excellent Arborist Representative. The tree trimming crew was outstanding. They did a beautiful job on a large mature Maple tree. Some of my neighbors use less experienced, lower-priced services that have seriously damaged their mature trees. I appreciate that the service Bartlett has provided at my property for over ten years has been consistently outstanding. My trees are in good conditions as a result.
Martha T.

I have had nothing but the best experience in working with your staff.
Vicki C.

Michael Leibfreid is always quick to respond to any questions and is a pleasure to deal with.
Carol D.

The teams and Arborist have always been pleasant to work with. Bartlett is an A plus company.
Dora M.

Outstanding service. Riley Smith is always responsive to our inquiries and requests. The technician who completes our periodic treatments is great. He warmly greets us at every service and is very professional.
Chris M.

Professional staff, nothing to improve on from what I have experienced from staff. Riley is an excellent arborist and is easy to get in touch with. Our Dogwood has never looked better.
Jeanine K.

They are all very professional and I appreciate the wonderful customer service they provide.
Andrea T.

Miguel does a great job. All Bartlett personnel are excellent.
Tommie H.

Riley was very helpful with suggestions if needed, and took clear notes of what we wanted done. The crew that showed up were also very clear in what needed to be done in advance, and offered small suggestions for the job. Did a great job on the trimming we requested, and clean up was great. The back yard grass was not even affected much by the machines and work, which is fantastic.
Gayle S.

We have been delighted to work with Riley through the years in managing and care of our trees. Miguel provides great customer service, always greets us and always with a smile.
Chris M.

Mike Leibfreid was responsive and knowledgeable. Oscar, the crew chief was terrific. The work crew members were hard working, efficient, and respectful.
David and Geri C.

Experience was excellent. As always, everyone was great, and work was over the top excellent.
Pat S.

The crew member who came to the door to let me know the crew had arrived and was ready to work was very nice and professional. I will recommend Bartlett to friends and neighborhood for residential service.
Martha T.

Nothing. Our experience was wonderful. Ashley was great.
Sue P.

Riley is excellent, professional, and knowledgeable. I love my trees and he helps me tremendously. The crew is great as well. Thank you.
Lorna S.

Mike is knowledgeable, professional, and patient. He answers all of my questions thoughtfully and thoroughly. He is prompt at responding. He expertly takes care of all issues that my trees present. Crew members are polite, pleasant, and competent.
Lorraine J.

The crew arrived and were in and out. Our designated arborist, Riley, is incredibly knowledgeable, and helpful. Will definitely contact Bartlett again for services in the future.
Theresa C.

Both the arborist and the crew members were helpful, courteous, and went above and beyond. The process went very smoothly. Even though the quote I got from Bartlett was slightly higher than a quote I had received from another company, I went with Bartlett because the arborist was obviously more knowledgeable, the job description was more methodical and clear, and Bartlett's approach inspired way more confidence.
Zey D.

Kevin is the best. We have worked with him for years. Always takes great care of us.
Derek S.

We were appreciative that mats were used to protect our lawn from the lift tracks on the day the trees were cut down. Very professional, and explained everything fully. Emails were answered promptly. Crew was on time and cleaned debris from yard. They were safety conscious and efficient. We will definitely utilize Bartlett tree service if we have any additional work.
Peggy M.

You all were great. Riley was really helpful in explaining things to me, and the guys were very accommodating in cutting wood for me.
Jim Z.

Mike Leibfreid is very knowledgeable and customer friendly. Highly recommend him.
Lynne G.

Always expert, thorough, and friendly.
Gail S.

Everyone was very helpful and professional.
Lucy E.

Michael DeGregorio's crew did a very nice job cleaning up the fallen tree branch and leaving the yard looking like the branch had never fallen. They were very professional and completed the work quickly.
Vicki C.

The crew was incredibly hard working and open to discussing various pruning options. The Arborist representative was very helpful and knowledgeable when discussing management of all the trees on the property.
Linda T.

It is a pleasure to work with this company.
Bill M.

Riley Smith and your crew are fantastic. They saved my huge Japanese Lace Leaf Maple tree from dying. I am so glad I Have your team looking out for my trees.
Terry H.

Instructions of Mr. DeGregorio were specific and executed well by crew members. Also, the chief crew member asked if I was satisfied with the work along the way.
Robert D.

Everyone I encountered was knowledgeable and helpful.
Michelle M.

I was under the impression that the tree treatment would happen sooner than it did, but satisfied when technician did come.
Sidney H.

Questions: Was the job done to your satisfaction? Yes. Was the job site left neat and clean? Yes. Was your experience with our Administrative Staff friendly, efficient, and helpful? Yes. Were you treated courteously by our crew? Yes.
Monica C.

Questions: Was the job done to your satisfaction? Yes. Was the job site left neat and clean? Yes. Was your experience with our Administrative Staff friendly, efficient, and helpful? Yes. Were you treated courteously by our crew? Yes.
Steven K.

Very professional.
Sidney H.

Very nice staff. Team lead spoke English very well. Quick work, safely done.
Tom B.

Your arborist, Mike Leibfreid, is the best. In an effort to save a big old Sugar Maple, I chose Bartlett because of Mike’s expertise. Fingers crossed the tree will be around for a few more years.
Sarah S.

Michael is always responsive and helpful with his deep knowledge of what is best for our property's landscape. All staff working on our property have been courteous and pleasant to engage with. This is a great team and we have been pleased with results.
Stefanie G.

A pleasure to see an expert crew at work.
Robert H.

Ashley and his crew were terrific. They were punctual and courteous, and most of all, they are pros. I am very pleased with the job that they did, and particularly want to thank Ashley for taking the time to answer my various questions about tree care. I greatly appreciate his expertise and professionalism. Bartlett will be my go to company from now on. You inspire confidence and meet expectations.
Cheryl W.

So far wonderful and responsive.
Diana F.

Riley has always been very helpful, and quick to respond to calls and emails.
William S.

Very knowledgeable on the health of the tree. Patiently explained findings of his review.
Daniel B.

Excellent service by Riley Smith and the Bartlett Crew.
Patricia B.

Nice people, easy to work with and great service.
Mory J.

I was extremely satisfied with my Bartlett Tree experience from beginning to end. I would happily and enthusiastically recommend them to others.
Jennifer F.

Crews that do the work are always professional, neat, and courteous. Explain everything and clean up. Never had an issue. Mike is always helpful, explaining everything that needs to be done and the reason for it. Takes great care of my property.
Chrysa T.

Mike has been a member of my garden advisory group. He has recommended to me a group that has successfully taken on our lawn care. He also recommended to me a landscape gardener who could help with plants and with planting. He has also recommended to me which trees and shrubs would be appropriate for my garden. I have very much appreciated his advice for my whole garden.
James P.

Very professional, willing to answer all questions regarding treatments and service.
Chris M.

Michael Leibfreid is a knowledgeable and effective contact for keeping the trees and shrubbery on the property healthy and safe. I appreciate his, and his crew's concern about doing the job well. The clean up after the job has always been outstanding.
Carol D.

Mike came out to survey our property and provide and estimate; he was extremely knowledgeable, with recommendation and provided a complete estimate with my requested breakdowns the next day. I was very pleased. Bartlett was able to schedule the work on my time line. Ashley and your crew showed up on time and was extremely courteous and respectful to us and our property. The work was completed very well and your crew worked with me and accomplished the contracted work in compliance with my on site requests. Overall a great experience. The trees around the house look great.
James E.

They did an outstanding job unlike other companies, the arborist pointed out potential issues, and the crew trimming the branches exercised great care and skill. They explained what they intended to do and made sure that the area was marked so that passers by were alerted to the work.
Margaret C.

Everything was done beautifully and very professionally. We are very happy with the results. Very positive interactions with Michael Leibfreid,, Ashley, and the entire crew. All very professional and friendly. Ashley and colleagues were very understanding when I asked them to hold off on chipping for a while, because my son was doing a phone interview for a possible job. That was very helpful. We would definitely recommend your team to our neighbors.
Stephen M.

Our arborist, Riley Smith, is extremely knowledgeable and helpful. You are fortunate to have him on your staff. Bartlett does superb work, has a thoroughly professional team, including a great arborist, and always cleans up after every visit.
David S.

Bartlett Tree Experts administrative staff and arborist representative were super responsive to phone calls and emails. We appreciate their expertise as well as their prompt and friendly service. Great service.
May P.

I really appreciate Riley getting a crew out the same day to take care of a fallen tree in our yard. Helped to minimize damage to neighbor's fence.
Lawrence K.

Riley is a highly professional, knowledgeable, and courteous arborist. His expertise together with his responsiveness and customer care were outstanding. The crew he assigned to our job was meticulous, with Hector as my point of contact, who, as well, was a pleasure to work with. Friendly, attentive, very knowledgeable, and 100% focused on every detail of the job. The result was a fantastic job and a one of a kind customer care.
anonymous

Excellent, professional staff. The work was done on my personal residence, but I would also recommend them for the overall HOA work in the neighborhood as long as their prices are competitive.
Martha T.

The Bartlett staff were very professional and experienced. My Arborist Representative was able to answer my questions and set up a plan for the trimming. I was especially impressed with the skill with which the crew members were able to use the bucket to access the branches that needed trimming. And I was impressed with the crew chief who was able to climb to reach a branch beyond the reach of the bucket. I was pleased with Bartlett's use of the mobile bucket lift mechanism to reach branches without any damage to the tree and without exposing their personnel to the danger involved in climbing, especially with the need to reach branches in one of my trees.
Nancy M.

During all three visits arborist, tree spray technician, tree trim crew, were on-time, courteous, and did a great job. Also, they wore masks and other appropriate PPE.
Chris C.

Many thanks to Mr. Leibfreid and to Ashley and his crew, who were very helpful, considered my neighbors' situation in doing their work, and provided an excellent outcome.
David T.

Thanks to Mr. R.Smith for expertise about our trees and Mr. M.Estrada for practical treatment of the trees.
Vaclav M.

We have enjoyed working with Riley for a number of years now, and we appreciate very much the personal attention and interest he has shown in caring for the cherished trees at our home.
Greg K.

Exceptional- on every level.
Risa L.

From the initial walkthrough to job completion, Bartlett staff were on-time, professional, and courteous. This is the second time we used Bartlett at our facility and we will certainly use them again.
Preston W.

Mr. Leibfreid has always been helpful and responsive. He listened to my needs and made a plan to meet them. I only saw the crewmembers when they knocked on the door to announce their arrival. They did the work beautifully, cleaned the area, and left when they were finished. Could not ask for more.
Carol D.

I was very pleased with the service from the expert guidance of Riley in outlining the job to the care and professionalism of the crew. They were very impressive.
Irene E.

On time, courteous, and great team.
Bob S.

The team did a wonderful job as always. It is great that Bartlett values great people. I hope they continue to do so and continue to invest in those people to ensure they stay around. Quality people are a companies best asset.
Pat S.

Thee crew worked with almost surgical precision on a poorly positioned tree. Truly remarkable.
Patricia B.

Riley Smith was very responsive to our needs and the crew was great.
Claude R.

I have received good service from start to finish. We are grateful to Michael, workers, and Bartlett for saving the beautiful Red Maple in front of our house and the care of our other trees.
Anne D.

Mike has always been very helpful with carrying out what I want to do with our yard. He makes excellent suggestions about our tree needs. He is also very responsive when I email him about something. He has been with us for some time now and both my husband and I like him very much and are happy to have him as our tree man.
James P.

Very professional and informative. Crew on site did a great job. Will use your services in the future.
NeilR.

Very professional staff.
Tom D.

Michael Leibfreid knew exactly what we needed when we explained we were concerned about safety issues and he identified three trees that would benefit from deadwood trimming and cutting away from our, and a neighbor's, house. The team that came out kept us apprised of what they were doing and left the property neat and tidy after performing their work. Over all, a positive experience. We will be calling again in a year to have the cabling that was installed on our Hemlock checked.
Carol D.

Riley was extremely knowledgeable and professional. He developed a cost effective plan for ridding my invasive Wisteria. Hector and his crew arrived Several days later and got the job done. They did a remarkable job trimming trees and cleaning up the Wisteria. I highly recommend Bartlett. They are reasonably priced, efficient, and very knowledge.
Diana C.

Michael Leibfreid,has been professional, responsive, and honest with his advice. We appreciate his service.
Duangmuang C.

I have worked with Josh Nadler for several years now, and my trees and shrubs out front look better than anyone on my block, though we all have similar plantings. I am hoping with the backyard updates just completed, that it will be even nicer.
Michelle B.

It is good to know I have a place to call with my questions. My trees and shrubs look better than ever.
Debby B.

I was very pleased with your office staff for scheduling very quickly an on-site inspection by your assigned Arborist. I was 100% satisfied with the recommendations made by Mike and the plan he set up for my four trees. The planned work started promptly, as scheduled, and was done by two very efficient and courteous crews. Thank you very much for your excellent work.
Roberto A.

Josh is thorough and very responsive. We appreciation his attention to the small details in our yard that we even forget to mention. Thanks for removing the tent caterpillars.
Jeanine K.

Special thanks to Riley Smith for his kindness and continuous attention to my property and the landscape. We were served by Riley Smith and staff for a number of years and were always pleased with their attention and professionalism.
Kathryn L.

Michael Leibfreid has impressed us with his knowledge and friendly demeanor. He clearly cares very much about our trees and has offered excellent suggestions on their maintenance.
Sharon O.

Mike Leibfreid is an excellent arborist and provides superior customer service. Patrick also does a great job treating our property.
Jennifer E.

Josh Nadler is a great guy who is genuinely interested in what he does. He is very responsive when I email questions, and he is always helpful when we discuss what needs to be done on my property.
Marian W.

Appreciate the call ahead about opening the gate, the professionalism of your worker, and the flexibility on letting us choose what we want done by year.
Ann D.

Josh is very helpful and very responsive. He is very knowledgeable and works with us on our needs. I enjoy working with him.
Patty B.

Prompt and courteous response. Josh always clearly explains what the problems are and what needs to be done to resolve them. Excellent service from the crew.
Josefina C.

Thank you to Mr. Leibfreid for prompt, accurate, and courteous service, and to their crew for their work. I continue to rely on them for keeping my trees healthy and in bounds.
Dave T.

Josh is always helpful and patient. I always appreciate his honesty in his recommendations and in answering my questions.
Melissa R.

The tree trimming crew completed the job quickly and according to all specifications, they did a beautifully artistic job as well, not just tree surgeons, but plastic surgeons! I wouldn't have thought that possible. Also they were kind enough to clean out the section of rain gutter that was clogged with leaves where the tree they removed had been overhanging the house roof. I am beyond satisfied I am delighted!
Patricia M.

Great service from everyone who did various jobs. The yard was cleaned up after the trimming of the biggest tree - I would not have known they had done anything. I was about to email about feeding a tree and the tech showed up. Great timing.
Margaret P.

They were great! Josh is a wonderful consultant - thoughtful and knowledgeable - instructive and not at all "pushy" about work that may or may not need to be done. I have had a lot of work done this past year - several large trees removed and other smaller projects - couldn't be happier!
Mary M.

Joshua Nadler is the only staff member I have met and he has been extremely helpful in providing me with the information I need to make informed decisions.
Ann M.

All of your representatives were polite, professional, and willing to answer all of our questions.
Robert D.

An extremely hard-working and diligent crew. Undertook the job with great care, and made sure that that everything was cleaned up before they left.
William H.

Chris Larkin was fabulous in explaining what needed to be done for my holly trees. The "tree guys" were very professional and did amazing work the pruning trees. Not one holly leaf was left for me to clean up. I will definitely use your company again if I need additional work. Thank you.
Nancy S.