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Gaithersburg Tree Service Testimonials
Bartlett provides expert tree service in Gaithersburg, MD and this is what our Gaithersburg customers are saying about us. We are proud to offer a wide range of tree services to our customers!
As a Gaithersburg tree service company, Bartlett provides the full spectrum of tree and property services offered, including Fertilization and Soil Care, Insect and Disease Management, Lightning Protection, Plant Analysis and Diagnostics, Pruning, and Tree Removal.
If you are looking for a Gaithersburg tree service company, schedule an appointment for a Bartlett Arborist Representative to visit your property and you will not be disappointed.
What Our Gaithersburg, MD Customers Are Saying
Bartlett arborist representative listened to my concerns and explained the existing condition of the tree and what can be done or should be done to maintain the health and safety condition of the tree.
Patricia M.
I am going to put Bartlett and specifically Forest’s team on my regular schedule. I have never seen my trees in thirty years look as good as they do now. The way they climbed up trees and stood on roof tops to get every dead limb or branch was amazing. I could not stop watching them work, even my neighbors were asking who they were because they did such an amazing job.
Lise A.
Joel is very knowledgeable and helpful in providing guidance for the care, and treatment options for various trees and shrubs on our property. He is always very responsive to any concerns we may have, and we are very happy with the service he provides. The crew is respectful of our property and does a great job, always leaving our property cleaned up after the work has been completed.
Debbie M.
I just wanted to take a moment to attest to the quality of the tree work done by Bartlett and your crew, especially with cabling the London Plane tree in our front yard. As you recall, we had the tree work done this past February. At your recommendation, we had your crew install a cable to support the split trunk of the London Plane tree in our front yard. A week ago Wednesday, June 5, storms that included the formation of two tornadoes occurred here in Montgomery county. During the storm, a large branch of the London plane tree came down, luckily missing our house and car. That was all the damage we sustained during the storm. At the time, I mentioned to my friends that we were glad the tree had the extra stability from the cabling, as the damage could have been much worse. It has now been verified by NOAA that the documented tornado passed directly over our house. Thank goodness we had the forethought to have Bartlett perform our tree maintenance, including the cabling, this past winter. Kudos for a job strong enough to sustain minimal damage during a verified tornado. Feel free to share my appreciation with your entire crew and company. Take care.
Marcy T.
We have used Bartlett for many years and can not recommend them highly enough. Joel has always been very professional, knowledgeable, and honest. The crews that come to trim are trees are the same.
Cherie D.
Have used Bartlett for several years for general tree and shrub care plus tree pruning and shaping and one major removal of lightning struck tree. No surprises, very professional.
Michael H.
Very friendly and professional. We are happy with the service.
Diana B.
Very friendly, courteous, knowledgeable, and prompt. What more could you ask for? Will definitely call on Bartlett in the future.
Gerry K.
Crew member was friendly and ensured to avoid bumping into any of our silly Halloween decorations. Treated our yard and decor with respect.
Colleen R.
Crew member was friendly and ensured to avoid bumping into any of our silly Halloween decorations. Treated our yard and decor with respect.
Colleen R.
Joel Spano is a joy to work with. He is professional, highly knowledgeable, and friendly. Could not ask for more.
Grant C.
Kevin Clair is the best.
Jeff H.
Everything was perfect. Thank you for your excellent service. I will recommend you to my family and friends.
Cora N.
Crew members were polite. They knew what they had to do. Efficient, and friendly. Kevin has been my arborist for many years. I trust his judgement. I appreciate his expertise.
Anita K.
Bartlett's staff was courteous and on time. They did their work in a professional manner and made sure that everything was clean before they left.
Celia B.
I am a long standing customer of Bartlett Tree Service and am alway pleased with the service I receive. Thank you. Mr. Joel Spano has provided excellent advise over the years and has ensured that the tree work is done in an outstanding manner. I am particularly grateful to Orlando and Kate for the expertise, knowledge, and kindness. Thank you.
Kathleen M.
Spano is great.
Larry R.
Everyone I have dealt with at Bartlett is a total professional. Friendly and courteous. Joel is a great arborist. Trust his judgement completely.
Cherie D.
Overall, the staff has been courteous, knowledgeable, punctual, and efficient, what more could one ask for? Most importantly, the tree receiving care is flourishing. Highly recommend.
Ken C.
Crews were friendly and courteous. You worked with me and made sure everything met my needs.
Patricia H.
I had a great experience. The staff is always very polite and knowledgeable.
Carmel M.
Joel Spano is knowledgeable and always accessible to responding to any issue that may arise concerning our trees and shrubs. We trust his judgment and recommendations for tree pruning, removal, and other treatments. The crew is always friendly, capable, and efficient. They do a great job and leave our property cleaned up after completion of the work.
Debbie M.
It was great and I love the result. All staff were friendly, professional, and knowledgeable. I would recommend Bartlett to friends and family.
Deborah A.
I am very impressed with the responsiveness of Joel, our representative, and the customer service. He really does an amazing job and has kept me coming back for advice and work with Bartlett.
Naomi Y.
Bartlett's staff were professional, competent, and did a great job.
Laura H.
What I appreciated was Joel reaching out to me to tell me of some damage to the shed from a limb that had fallen. If he did not do that I would have never known. His honesty and trustworthiness speaks volumes about him and your company.
Cindy B.
Joel has been very professional in his interactions. This is appreciated.
B. T.
The arborist was really helpful and gave me tips for all my trees, not just the one that I called to ask about pruning. The crew that performed the job was good at explaining why they needed to prune where they pruned. I was a little nervous at first since it seemed like a lot. But the results look great. The tree seems healthy and happy, and my house is no longer in danger of getting squashed. Also, there were a ton of leaves everywhere since it is the fall, and they cleared them all out, even though many were there before they got there. It was a nice added perk.
Megan M.
I am very happy and will definitely call again. The price was reasonable, and service was great.
Megan M.
Always professional, informative, and knowledgeable. Thank you.
Kathy G.
All good, as always. Professional, on-time, experienced. They treat our yard gently and with care.
Sue K.
Always professional. I appreciated the proactive check of the property to recommend services.
Kristin H.
Very courteous and professional. Both services have been great.
Kevin E.
Joel Spano has been great, examining, and informing us of landscape needs to make our yard healthy and beautiful. Thank you so much. Keep up the fantastic work.
Victor K.
The Bartlett crew and crew leader are always polite and helpful. The crew leader has been to our property several times and has done a wonderful job. He listens to our concerns, and tries to accommodate our requests. I always feel I do not need to worry when he is on the job.
Debbie M.
The staff were friendly and efficient. Showed up early and cleaned up after themselves.
Amy A.
Everyone was great.
Howard D.
This was my first experience having professional services performed on my tree. I did not know what to expect but I was very impressed with customer service and the trimming and pruning of the tree.
Everyone I had contact with was friendly and professional. From the representative who took my initial call and answered all of my questions to Mr. Spano who kept me up to date and the services and scheduling, and the crew who came out to perform the services, they were all great. I would highly recommend Bartlett Tree Experts to anyone needing your services.
Pamela S.
Riley has always been extremely helpful. Staff is always courteous, professional, and explains what they will be doing.
Kathy S.
Good communication.
Michele H.
Bill Eck is always great to work with crew, professional, courteous, and friendly.
Susan L.
Forest Bowen is a fantastic representative. He is knowledgeable, personable, and really cares about our property. Our front Boxwoods and back garden ate finally looking great since we switched to Bartlett. Thank you.
Jim H.
Michael is great.
Esther S.
Everything was fine.
Domnica B.
Everyone was great. I really appreciate the consultations by Mr. Spano. The work that was done has made the front of my house so beautiful. I will use this service always.
Teresa P.
Very happy with the quality of our work done by Bartlett.
Patricia L.
The person who comes out to do the work is incredibly nice, friendly, and took the time to answer some questions. The sales person (Joel) is also incredibly friendly and knowledgeable.
Naomi Y.
Questions:
Was the job done to your satisfaction? Yes.
Was the job site left neat and clean? Yes.
Was your experience with our Administrative Staff friendly, efficient, and helpful? Yes.
Were you treated courteously by our crew? Yes.
Chunxiang Z.
Professional and kind.
Walter S.
I just wanted you and your company to know that we were quite pleased with the professionalism and knowledge that Mr. Bowen provided in diagnosing our Magnolia tree. We were very happy to hear that the tree is indeed still very healthy despite the attack it suffered last year due to our neighbor butchering the branches
Despite it all, our tree has been evaluated and is healthy. Meeting and chatting with Mr. Bowen made our day happier …Indeed.
Katherine B.
The arborist, Forest Bowen, was very helpful when he came to consult on the job treating Crepe Myrtles for scale insects. Sam Fisher who came to do the treatment was efficient and very personable.
Bartlett’s price for this job seemed reasonable, and much lower than another estimate I had.
Susan V.
Forest is great with communication.
Hassim H.
All very courteous and efficient.
Brenda R.
Forest Bowen has been my Arborist Representative for several years. He is unfailingly prompt, courteous, efficient, and a pleasure to work with. I appreciate his expertise and willingness to explain his tree care recommendations. I have also become familiar with Sam Fisher, who ground-feeds several of my trees at regular intervals. He is equally friendly, knowledgeable, and accommodating. Thank you for the continued good service.
Darrell F.
Bartlett is not cheap, but they are very good. I choose to use a professional tree service for quality outcomes. Trees are too valuable to lose to an untrained crew.
Noel G.
The job was done exactly as Joel Spano described. All debris was removed, crew was professional and courteous. They did a wonderful job removing a huge tree too close to the house and fence.
Patricia H.
Very kind courteous crew. Left a few logs at my mother's request. I could tell they were very attentive to the well being of my Oak tree. Will be calling them again in the future. You have a great crew.
Antonio R.
Joel Spano has been very helpful in keeping our Boxwoods healthy, and also giving good advice concerning our trees.
Marsha R.
Joel Spano is extremely helpful and knowledgeable. I would recommend him highly.
James S.
Very knowledgeable, professional, and courteous. Worked well to coordinate with neighbors to address tree limbs that encroached on their property.
Joe H.
Joel is friendly, professional, and knowledgeable. We like working with him. The same is true of every Bartlett representative that we have encountered.
John C.
Bartlett has provided excellent service.
Noel G.
Crew was quick and efficient.
John D.
Staff was great from the staff that scheduled my visit, to the arborist, and finally to the crew members. Very responsive and professional. The tree branch was cut clean and the site was clean.
Ray C.
Everyone was fantastic. Professional, helpful, and knowledgeable. Very pleased with my experience. I would not hesitate to call Bartlett again.
Paula I.
Joel came by to do the initial estimate. He was very knowledgeable, professional, and courteous. He understood exactly what needed to be done, and made recommendations. This is exactly what I was looking for, and I am not a tree expert. Roberto and Miguel came during the scheduled time to do the work, and did an excellent job. They also, were very knowledgeable and professional. Everything was left in better state than it was, not just the trees, but also the yard. Really appreciate the work.
Liana P.
Joel has always been responsive to our needs and professional in our interactions with him. The crew that came out to remove a dead tree was respectful, able to communicate with us well, answer questions, and skilled in removing the tree.
Debbie M.
Everything was great.
Karen P.
Everyone was amazing. Joel was the reason we chose Bartlett, he was the only person to come out and actually care about the integrity of the tree. The crew Oscar and Roberto that came out to do the work were incredible, friendly, and efficient.
Mike M.
The staff was wonderful. The tree looks gorgeous. It looks so soft now. The shaping is perfect. The shape reminds me of a Hawaiian waterfall. All of my family members are so pleased. I put a photo (before and after on Facebook and have received a lot of positive comments on the tree. I hope to work with you in the future.
Teresa P.
I had a great relationship with Josh and was concerned when he moved on. However, Joel has been great to work with. The crews that were here last week were amazing, great work, good communication, and overall a very positive experience.
Diane W.
The crew was extremely efficient and professional. They did an awesome job.
Pamela F.
Very informative and friendly. Service provided very quick. Bartlett makes it very easy to care for my trees. I trust them completely.
Melissa M.
A great company to work with. Courtesy, professional, and caring staff. Could not ask for a better company to work with to keep my trees healthy and beautiful.
John N.
Bartlett's crew announced their arrival on our property and consulted with us as to what they were going to do and how much pruning of several trees was recommended on the work order. We agreed on the scope of the job, they consulted with us throughout the job to make sure all was proceeding as planned, and they cleaned up the work site before they left. They did an excellent job.
Debbie M.
Thank you Joel and the Bartlett's crew for helping me, yet again, with caring for the trees in my yard. Over the years, I rely on you and am always pleased with the work performed by Bartlett's professional and courteous staff. Well done. I look forward to seeing you again. I have recommended Bartlett's Tree Company to all my neighbors. They use your services as well and are very pleased.
Kathleen M.
Found all to be very courteous and friendly.
Zoe L.
Joel and associates are highly knowledgeable and professional.
David C.
Every staff member with whom I had contact was a pleasure to interact with, from Joel Spano to the on site crew. In all, the tree removal was a surprisingly smooth and stress free experience, with absolutely no problems with arrangements or the work itself.
Susan S.
I have been using ArborCare for over fifteen years and your knowledge and service has always been outstanding.
James C.
Joel Spano was very helpful and prompt in providing an estimate, scheduling, and answering questions regarding the tree trimming process and taking care of the tree after taking out a large branch. The process took about two weeks from initial call to the service rendered. The crew cleaned up the work area very well before leaving.
Diana L.
A Bartlett crew did tree work for us earlier in the summer. They did a great job, they were very efficient and left the job site cleaned up. Another crew was here a week or so ago to fertilize evergreens. Job was performed quickly and efficiently. Our Arborist Representative has done a great job identifying tree work needed to keep our trees healthy and in scheduling the work and following up after the work was completed. This is an excellent organization and I will definitely have them do additional tree work in the future when needed.
Roy B.
The crew that did our work was
exceptional. They were very attentive to detail and worked to please us every way possible. Very pleasant and professional and they worked every minute they were here to complete the job. The clean up after the job was also great. The crew took their time to make sure everything was completely cleaned up.
Well run company. Impressed by how well all the equipment was maintained. Joel impresses me with his knowledge of all the systemic issues with our trees.
Demos C.
Your service person was polite, presumably efficient, and did his job. I have already mentioned your company to a friend.
Bonnie F.
The tree looks the best it ever has. Great work and I highly recommend their services.
Anne B.
Professional organization.
B. T. S.
Workers were very friendly and professional. They did their work quickly and cleaned up when they were done. Before they started they explained everything they would do and confirmed that the work was what we wanted done. When Joel came to give us an estimate he was very detailed in telling us what needed to be done and explained how the work would be done. He was very professional.
Roy B.
Every representative I met was helpful, thoughtful, knowledgeable, and friendly. We trust their recommendations and have always been happy with the results. We always recommend Bartlett to our friends and neighbors. There are many old large trees in our neighborhood.
Bartlett has always been reliable and responsive in a timely manner relative to the help we needed whether it was a tree losing many large limbs in a snowstorm or a random limb falling onto our roof. Thank you for being there to help.
Margaret G.
We bypassed other large name tree experts to have Bartlett do our major tree removal now scheduled for January 2021. Prior to that date we had an emergency when a neighbor's tree fell on ours and was posed to do damage. We called Joe Spano. His crew was here in three hours, completed in one hour and left the property spotless. Most importantly, his crew's action averted damage to our property. There is nothing left to say, Joe Spano has well proven he has the professionalism and experience to be our go to arborist for life. We can rely on him. So pleased. It is really so important to be able to rely on experts like Bartlett, especially in emergencies. It is obvious the whole Bartlett staff crews certainly included make a well coordinated effort to put the customer first always.
John D.
Joel was fantastic as well as the Bartlett staff. We would not hesitate in recommending the team again. Our neighbors saw the team and will be inquiring for their yard as well.
Julie P.
Joel was punctual, professional, and efficient. Roberto and his crew arrived ten minutes earlier than appointment time which was helpful, they organized the street signs with professionalism, they introduced themselves and performed their work with excellence.
Saundra P.
We enjoy working with Joel Spano and trust his professional expertise and advise. Everyone we have had contact with from Bartlett have been highly professional and easy to work with.
Jane D.
Crew did great job. I let them know and informed Joel of our pleasure with job performed. Great interaction with office staff, Joel, and crew.
Anne D.
Joel Spano has provided excellent expert advice on all my trees and shrubs inside my property. While Bartlett is expensive, I am ensuring that my Boxwood survive the blight affecting most areas in the East Coast of the US. Joel advised for borer treatment for the White Oak which I am hoping will continue to thrive. The technician, Peter, has provided excellent service. Thank you both!
Carmen D.
Joe Spano has done an excellent job of identifying problems and working with us to solve them.
Marsha R.
The crew took the time to point out the location of the cable. The location was higher up. I thought it would be lower. Picked up branches, raked and cleaned area. I would recommend your company to neighbors.
Donna W.
Joel Spano worked to ensure my first experience with this company was excellent. He was respectful and knowledgeable. Joel also communicated well, both through email and in person. I very much appreciate his patience with all my questions and his help with my requests. In addition, the job foreman, Roberto is to be commended as well. The first day of this tree project, the weather was very hot. Roberto responsibly managed the crew and the work was completed safely. Joel had been recommended to me by two different friends. Although Bartlett's estimate was the highest of the three estimates I got, I decided to go with Bartlett. I was not disappointed.
Ann K.
Joel was excellent.
Larry R.
Very professional.
Gerry I.
Everyone was kind and courteous. Very professional. Very pleased with the work. I would use Bartlett again and will highly recommend them to anyone needing tree services.
Mary B.
The two trees look very nice . Thank you. If I have a referral, I will let you know.
Agnes H.
When the job was done, there were a few places where the trimming was not as clean as expected. Forest came by to review within twenty four hours. a crew came out and fixed things promptly. Worked out fine.
Michael M.
We had an unusual situation with our tree. As the tree crew made their first cut into the trunk of the tree, after all the limbs had been removed, they discovered a large hive of honey bees. They stopped work at that point for that day. I was able to contact the local beekeepers association and with the help of the tree crew putting a covering over the open trunk and making the next cut further down below the hive, many of the bees were saved and relocated.
Mark B.
Everybody was professional and friendly.
Phillip L.
Forest Bowen is great. We have worked together for twenty years. He is dedicated and knows what I am concerned about.
Andrew Z.
Joel's professional expertise, advice, and follow ups are much appreciated.
David C.
Forest is a knowledgeable representative of Bartlett.
Gerry I.
Please thank the technician that came out to the house he did a tremendous job on the property.
Joseph C.
I am always delighted with Joel Spano and Bartlett. My house is surrounded by trees and the twice year service from Bartlett makes me feel secure that a bad storm is not going to do damage because my arborist carefully inspects the trees in the fall and spring. He makes recommendations on what to trim. I have been very happy with the treatments for my trees to prevent disease and make them grow in a healthy way.
Madeleine J.
Joel is very pleasant and seems knowledgeable. I feel he was not trying to talk me into anything my landscaping did not really need, which I appreciated.
Cathy S.
Joel is candid, knowledgeable, professional, and a joy to work with. All of your crew members are polite, skilled, and focused on satisfying your customers. Keep up the good work. I suspect Bartlett Tree Experts is a bit more costly than other similar services, however, I have found that you get what you pay for. In my opinion Bartlett is a bargain for the honest advice and professional service that they provide.
John N.
Joel Spano is informative, helpful, courteous, and extremely responsive. The crew who did the work, like cabling and pruning, have done a terrific job. Recent cabling of a Water Birch on the property was wonderful and the Large Oak pruned by Bartlett now looks beautiful. It is a large focal spot of the treeline in our back yard and now very eye-catching and calming to look at. Thank you for your good and careful work.
Grace G.
Excellent communication on scheduling the work.
Don W.
Great people. Very knowledgeable.
Becky B.
Joel is an extremely knowledgeable and personable young man. He is a pleasure to deal with and is always willing to answer all our questions and provide practical advice about our landscape materials. I sincerely hope he will spend his entire career with Bartlett.
Carol N.
Everyone was great.
Jim F.
Joel Spano has been taking care of our home for a while now. He is extremely professional, friendly, and great to work with.
Dan B.
Kevin Clair was lovely and forthcoming, advising me on numerous occasions, and he managed the job efficiently and proactively.
Bele D.
Your crewmembers are always polite and professional. My last service was no different. Joel is a consummate professional and a joy to work with. During my last service I believe there was a misunderstanding about the work that needed to be done. I contacted Joel and I am convinced the issue will be resolved to my satisfaction.
John N.
The Bartlett team was very knowledgeable about the condition of our large trees. They provided advice on how to take care of them and worked with us on the best way to prune the trees. We had specific concerns with some branches near the house and the work crew accommodated our needs. The crew also was considerate of squirrel nests in the trees and at our request left them where they were and trimmed branches so that the nests were still supported. Brave men to climb so high. We appreciate their work.
Brenda R.
Our representative was knowledgeable and transparent with what needed to be done. He was also very efficient in addressing the concerns of our yard.
John G.
I am not sure about the names but they came to the door to let me know they would be pruning our trees. They were very courteous and efficient. They listened to my requests. The grounds were clear of branches and very neat.
Ambar K.
Joel was great. I was not home for the removal but I have pictures and the job looks neat and clean.
Joann Q.
Thanks Joel for your professionalism and that of your crew. The men removing the tree and grinding the stump were polite, friendly, helpful, and hard working. Easy to recommend your company and services to others. Very nice job.
Kathy G.
All contacts with Bartlett was courteous and professional. Joel was very knowledgeable and shared his knowledge freely. Roberto and his crew were efficient, courteous, and their cleanup was extremely neat.
John C.
Our arborist was great in initiating care for our trees this year. He came by on his own, provided his assessment via email, and gave quotes for all work recommended. A great approach for folks who care about their trees but may not remember to ask for regular checkups. Thank you for having that initiative.
Jim P.
Good prompt service.
Jim F.
This is a customer comment I am pleased to provide. Every person at Bartlett I had contact with, starting with initial phone inquiry and ending with final yard cleanup, was competent, professional, patient, and respectful of our property. There were no surprises, work estimate was spot on, crews showed up as promised, work conducted as described, and our preferences were welcomed. Other factors that will insure our returning to Bartlett for any future work are your focus on efficient, up to date equipment and vehicles, professional arborists, thorough training of specialists, and the safety first priority.
Judy K.
Joel Spano is very knowledgeable. He did a complete survey of my property and provided advice to treat the Boxwood against blight. Bridget has been providing excellent service, listens carefully, and continues to address any issues. I could not be more satisfied.
Carmen D.
The staff were extremely knowledgeable and very friendly. They were accommodating to my needs.
Judy C.
Joel did a great job giving us suggestions and feedback. He worked hard to schedule a pruning appointment to accommodate our schedule. When there was a question about the health of a tree that was being pruned, he quickly returned to our home to weigh in on the decision making. Wilbur and his crew were great. They showed up on time, worked diligently, and did a thorough job. We are aware that Bartlett is an expensive option for tree care, but the degree of expertise and professionalism made us feel like they were worth the expense.
Susan F.
Excellent service, very professional.
Jackie R.
Wished I had called your company earlier to spray for the boxwood blight. Did not know you did more than trees. Since I have a knot garden design and boxwoods are so slow growing. I could have destroyed my whole garden if a plant lady at Potomac Garden center had not recommended you.
Pamela K.
We called in Bartlett to treat our Cherry and Red Maple Trees that were doing poorly. They are both much improved and looking more robust.
Patricia L
I am very pleased with the high quality of tree service work performed by Bartlett. You provided efficient and professional administrative support to me and helped facilitate a wonderful tree service experience. I am pleased to report that I have recommended Bartlett to my Orchard Valley neighbors and to the Homeowner's Association. I hope you get lots of business from us. The tree service crew provided expert and outstanding service when trimming several large trees on my property. They worked efficiently and are highly skilled at what they do. I hope Wilbur, Usysse, and Billy receive appropriate recognition for a job well done.
Kathleen M.
Thanks for taking great care of us, our trees, and our shrubs, we are lucky to have you and Danny.
As always Danny did an amazing job.
J. and G. E.
Very pleased with the great service and staff.
Barbara S.
Crew members and staff were friendly and explained everything to me before they started the work. They were on time, which is much appreciated. Patrick was timely and friendly as well.
Connie C.
All very friendly and professional. Service done as scheduled and done well.
Kathy G.
I always enjoy meeting with Joshua Nadler. He is knowledgeable and informative and never feel pressured by him to spend money we do not need to. I feel I can trust him to give very good advice. He is always very responsive whenever we have questions about our trees.
Kerry B.
The crew did a great job and it was perfect for the relocation of the satellite dish which was moved into the back yard between the pine trees. The signal is wonderful, I might get some grass to grow now that there is light over that way. You really came through for us.
Jennifer T.
Very impressed with Mike and the crew. All knowledgeable, arrived on time, efficient, friendly, and they cleaned up beautifully after their work clearing a fallen tree. I look forward to upcoming work this spring to bring my sugar maple back to good health.
Brad D.
Could not be better! Exceptional service, great communication, and yay, I finally know what that weird tree on the corner is called.
Meghan S.
The staff has always been pleasant and courteous. I am very pleased and proud with Bartlett and I always let people know that I am a customer that is why my place always looks so nice.
Marge S.
Mike explains his recommendations clearly and honestly, so I trust him.
Sigrid H.
Staff was great, very helpful in taking care of all of our concerns.
Michael B.
The receptionist who took my call was wonderful, so helpful and professional and the arborist Josh Nadler was outstanding in every way! He always replied to my e-mails, answered questions or any concerns we had about the tree removal in a timely manner, always called us back and was friendly and professional. I am thoroughly impressed with the work you and especially with your staff and customer service. We hope to do business with your company again. Thank you for a job well done!
Anna W.
Josh is awesome. He is patient, attentive, and listens to our wants. Then he follows through with our wants.
Tom M.
Josh Nadler is always so informative and courteous. He makes recommendations about our property, but is never pushy. Our trees look great! Mike came out this time and was also very nice about explaining what he was doing (spraying and fertilizing). He was knowledgeable about the products and generous with his time to talk to me and answer questions.
Kerry B.
Scott is knowledgeable and helpful. On time for his appointment. Friendly, but not overstaying.
Sigrid H.
Scott Kaplan and his team were great.
Gregory B.
Excellent service. I highly recommend them. I appreciate their expertise and trust their recommendations.
Amy L.
I am super happy with the work on my Crepe Myrtle. The guys were careful and neat. I will definitely use Bartlett for now on.
Amy F.
Thank you so much for arranging Michael B. to come over and do the pruning and fertilization and teaching me how to do it (although I would still approach it with the awe and fear of brain surgery)! He was excellent! His expertise was clear and his love of his work totally evident. He was infinitely patient with my thousands of questions and answered each one clearly and kindly. He never once implied that I was totally out to lunch!
With all the mistakes that I have made over the many years of home ownership, finding Bartlett and hiring you was one of my most notable moments of brilliance.
Thank you for coming to my rescue with my lone little crepe myrtle. If there is anyway I can help you or your company, please let me know!
Kathy S.
Prices were fair. When we asked to modify the original proposal, it was also a fair change and met our needs. Asked for a confirmation that work was done properly, and Scott came back to check on the job and sent the crew out again to finish the work. Very good customer service. Will definitely use Bartlett again and recommend to others.
Becki W.
Great job and I appreciate the extra effort by the staff on caring for the property and attention to the dog!
Rob R.
I think Scott Kaplan is a definite asset to your company. I think he gives fair and reasonable estimates - nothing ridiculous or outrageous. That's why he gets my business. Very smart guy.
Have a good day!
Elaine W.
I want to add a special thanks to our representative, Scott. He came over and spent a lot of time with me, discussed all of my needs, and, really, I mean just went above and beyond, in my opinion, taking care of us. Actually, he is the reason that I ended up going with this company. When I met him last week, he knew I had to leave my office and he made sure he was exactly on time and spent as much time with me as I needed. It really made all the difference in my schedule! After this work, I plan to pick the other options in the future, and frankly, probably any other need we may have and would like to stay with him as our rep, if that is okay.
Glen W.
Schedule an Appointment
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Telephone
Location
1 Metropolitan Court
Gaithersburg, MD
20878
Office Hours
Monday through Friday
6:30 a.m. – 5 p.m.