Aurora Tree Service Testimonials

From my initial call to the completion of the work, all staff members were helpful, punctual, and easy to work with. Kayli was knowledgeable, to the point and helpful in her assessment of the overgrown shrubs, health of the apple tree, and the pruning that needed to happen. I really appreciated her suggestions on replacements for the landscaping. The trimming and removal staff members did a great job and left the property tidier then when they arrived. No complaints here. Thank you.
Elliot K.

What could Bartlett have done to make the experience better? It was perfect, no complaints. The staff was knowledgeable, she patiently answered to all my queries. This was my first service so I am waiting for the results come this spring. I would highly recommend this company.
Eva K.

Technician was very friendly and very helpful. Keep up the good work.
John H.

Good service and great staff.
Edith and Jeff N.

Kayli is a perfect engine to drive your business. She presents very professionally and listened to me. After listening to me, she then explained how she thought my ideas would look and we came up with a plan. The cutting crew were very professional, as well. Thank you.
Bill and Diane B.

Guys are always great. Kayli is awesome. Kayli knows her stuff, takes the time to explain things, and work with our schedule.
Sheri T.

My entire experience with the Bartlett Arborist Representative and the entire tree trimming staff was a wonderful experience. They all were very professional and thorough. I would highly recommend them. After the trimming crew had finished and put all their equipment away, they asked me to check their work. I made a couple of suggestions and they pleasantly complied. I will definitely use your company again.
Lydia P.

Good people. I Ike the way they present themselves and what they are about to do at my front door before they do it, See you again.
John H.

Very good with new representative.
George H.

Went well, nothing to change. Good people. Thanks. Keep up the good work.
John H.

All good comments.
Dave and Vicki G.

Just keep up the good work. Pleasure to talk to and very knowledgeable.
John H.

Kayli has great communication skills, follow-up, and is a great choice as a representative for your company. I am always glad to see her. She is very knowledgeable and knows her stuff. Always enjoy talking with her, very informative, keep it up Kayli, you definitely get my vote.
Mark O.

Frank has been very proactive and responsive. The crew did a nice job trimming my trees and were very courteous.
Linda M.

Appreciated Frank's expertise and advice. Darren came for treatment and he was very friendly and polite. Explained a problem with my tree and consulted with Frank.
Shirley T.

Frank Kappel has been excellent with his knowledge and answering emails about questions. Crew was very clean, efficient, and told us what they were doing. Great job by all.
Charles and Joan S.

Consistently good, polite, professional, and they always answer my questions.
Sonni and Tom

Scott Stringer is always helpful, knowledgeable, and timely. The pruning crew was also helpful, knowledgeable, and polite and left the work space clean. Another wonderful job all around by Bartlett.
Molly P.

We receive wonderful tree service. Bartlett is always ahead of the game to keep our trees healthy and happily blooming.
Jack M.

I was not home when the last treatment was applied, but your technicians have always been professional, polite, and efficient. Scott Stringer always provides those same qualities, and offers a wealth of knowledge for our landscaping needs. He is also a great communicator, replying to emails promptly and professionally.
Molly P.

We have had nothing but positive experiences with Bartlett since we started with them from the friendly voices we hear when we call on the phone, to the very accommodating individuals who treat our trees. Finally, thank you to Frank, who goes to the ends of the Earth to adjust his schedule to help us out when we need his advice.
Sonni and Tom

The on-site staff member was very personable and knowledgeable. She explained the treatment process and answered all my questions. She was prompt and efficient and showed excellent customer service.
Lisa S.

We work with Scott Stringer who has been an excellent source of information not only for us personally but for our HOA. We value his expertise and knowledge. He has always been responsive to our questions and requests.
George W.

Very good work completed quickly and everything was left clean, including the street where the chipper was used. I was very impressed.
Ken K.

The office staff was very friendly and helpful. I was impressed that I got a phone call to follow up on this service to make sure I was satisfied. I would recommend Bartlett to my friends and neighbors.
Judy B.

Always courteous, prompt, and professional. Thank you for not pressuring us into purchasing services we do not need, nor want. We appreciate your honesty.
Sonni H.

The young man was friendly and surveyed the property before he applied treatments.
Renee J.

After poor service from another company, we were at risk of losing a tree. Our Bartlett Arborist was able to recommend a treatment program that has a good chance of saving the tree, and the treatment was completed promptly. We are happy to be with Bartlett.
Lisa

Our arborist, Skeet, is knowledgeable and adresses all our questions and concerns in a very easy to understand way. He arrives when he says he will. Hector, who treats our many trees is very friendly, efficient, and polite. Whenever there is a need to call the office, it is so refreshing to get friendly human voices rather than the scripted message. Bartlett is a joy to work with.
Sonni H.

We love Skeet, he does a fantastic job and Bartlett Tree Service does not take advantage of customers like some other services around the Chicagoland area.
Rachel T.

Scott Stringer is very professional, friendly, and extremely knowledgeable. He offers quite a bit of advice and expertise when discussing our tree issues. We appreciate his guidance in how to keep our trees as healthy as possible. Scott promptly responds to calls and email, and he often comes through the neighborhood and will let us know if he sees something that might require attention. The office staff is always very professional, courteous, and helpful.
Nancy S.

Scott Stringer is friendly, knowledgeable, and helpful!. His experience is vast and he always has ideas and suggestions which I greatly appreciate. He is always prompt in returning calls and I feel confident our yard is in the very best hands.
Nancy S.

Scott Stringer was very professional in diagnosing the problem and explaining the options available for treatment. The pruning crew also did a great job. They performed the work in a very organized fashion and took the time to clean up. They left my yard in great condition.
Scott W.

Scott Stringer is always professional, knowledgeable, and prompt when responding to inquires. He offers advice and solutions without any sales pressure. I enjoy speaking with him and know he has the health and beauty of our landscape as his top priority. Your office is always very courteous and helpful. I appreciate all the terrific service I've received!
Nancy S.

Your crew was extremely professional. I was actually home when they arrived and watched the production. The crew was quick, professional, and a great clean up! I am extremely happy with their work. My neighbor said he was sorry that he called someone else with his tree.
Kathy K.

The two people you sent here were very friendly interested in doing the job right and represented your company very well and were outstanding.
Corinne M.

Scott Stringer is always very professional and informative. I like working with him. Tree appears to be doing good for now. I'm very happy about that.
Kevin S.

Scott is very responsive and knowledgeable and crew let's you know what they are doing and if they find additional problem areas.
Carol S.