Your folks were terrific from answering my initial call, to Tyler Jones coming to my property later that afternoon, and having a crew there the following day to remove the tree. I am not sure how it could get much better. I applaud your customer care from start to finish. Tyler visited my property Friday afternoon and walked me through the removal plan, respecting other features of the surrounding space as he explained how Saturday’s removal would be done. He and two crew members removed the tree and cleared the debris in three hours. They showed real teamwork through out the removal process. It was truly impressive. Bartlett is our tree removal service from this point forward. Tyler and his teammates worked hard to make this aspect of our insurance claim a success. They enabled our insurer to get an adjuster out the following week. Our thanks go out to Tyler and his team.
Harry M., Orefield, PA
Tyler is friendly and helpful.
Erica M., Macungie, PA
Arborist is awesome and a fellow Rotarian.
Al P., Bethlehem, PA
Bartlett Tree's sponsored a corn hole board at a Mandee's Lunchbox event. We thank you for your donation and support, and in return you have gained a new customer.
Angela F., Macungie, PA
My experience with Bartlett has been excellent. We will be back in touch regarding any remaining work that needs to be done.
Chris H., Breinigsville, PA
Tyler and the team at the Emmaus, PA location are exceptional, professional, and courteous.
Marguerite A., Macungie, PA
Crew did a great job removing my Honey Locust tree. Everyone was very professional and courteous. I will definitely recommend Bartlett to anyone I know.
Michael B., Alburtis, PA
All of the staff and crew were friendly and helpful. They even did a little extra clean up for me.
Ronald S., Macungie, PA
Tyler was always courteous and communicated quickly and completely. He always returned my calls and texts. The entire crew was thorough and wanted me to be happy with the job. It was a job well done. Thanks so much.
Dennis W., Germansville, PA
Tyler Jones is helping me keep the large Slver Maple next to my house by trimming and cabling it, where the goal is to keep the tree in good condition as long as possible. The crew that trimmed and cabled the tree was respectful. And I was happy to see the crew using headsets to communicate.
Bartlett was one of three companies that visited my property and Bartlett's Tyler Jones was the only person who was willing to discuss the tree's condition and possibly saving it or taking it down. The original decision was to remove the tree but since it's my air conditioning on the south side of my house, Tyler was asked to come back to look at the tree again, and the decision was changed to trimming and cabling. I will recommend Bartlett because I think the arborists care about the trees and will help the property owner make an educated decision.
Denise W., Macungie, PA
Nice guys that seemed to know their jobs very well.
William M., Breinigsville, PA
My husband passed away last year, so this was another project I had to make the decisions for. From the start, Tyler Jones was very helpful. I had several different estimates, and I liked Bartlett the best. Tyler provided good communication throughout the job. The three men that came out to down the tree were great. They were very professional and did not stop working till the tree was down. They did not waste their time. The man that came out to grind the stump was also professional and did a great job.
Kristina D., Zionsville, PA
I was away when this job was completed. Tyler was quick to respond to my e-mail to advise of the work that was to be completed. thank you.
Jared M., Macungie, PA
Your crew was friendly, respectful, and left our trees looking natural and healthier. We are pleased with the quality of your service.
Kristen N., Macungie, PA
Bartlett's work is outstanding. This is the third time we have used them, and the second job that required crane work to remove trees near a structure. The crane operator was very precise and careful of other trees and plantings. The team did everything exactly as we requested and left the site very clean and undamaged. We would recommend them to anyone.
Carolyn G., Zionsville, PA
Very professional and treat the customer to the customer's satisfaction is important to them.
Eric S., Macungie, PA
Tyler is an excellent representative for Bartlett. He is pleasant, knowledgable, and offers his expertise when discussing options. Everyone did a great job and when the crew left, the yard was spotless.
We would definitely call Bartlett again for additional service when needed.
Richard M., Macungie, PA
Tyler was great, very knowledgeable and professional.
Thomas G., Fogelsville, PA
Excellent customer service. Goes out of their way to answer any questions that you may have.
Kim C., Macungie, PA
Excellent customer service. Goes out of their way to answer any questions that you may have.
Kim C., Macungie, PA
Everyone at Bartlett that I have encountered has been pleasant, informative, and willing to answer any questions I have asked. I have already recommended Bartlett to friends, who have been very happy with their work.
Mary P., Center Valley, PA
Seem very knowledgeable and courteous.
Thelma Q., Center Valley, PA
Everything and everyone were super.
Richard M., Bethlehem, PA
I have been pleased with all my dealings with the Bartlett group. Tyler was very helpful and informative, and willing to take time to answer my questions, in his visit to our premises yesterday, the crews always do a thorough job and our trees and shrubs are better off for their care. The office folks are always quick to respond to any questions I have. thank you all.
Mary Helen, Macungie, PA
Very personable and displays a vast knowledge.
Glenn W., Macungie, PA
