The technician came back several times to check on the status of the trees before finally spraying. Just to make sure everything got treated. Extra care was appreciated.
Susan L., Victoria, BC
What could Bartlett have done to make the experience better? I could not have asked for better service on everything from Trevor’s help viewing my property, identifying the problems with trees and hedges, giving an estimate and organizing the project, to the efficient work done by the crew who came to do the work. Kudos all around to Trevor, the arborist, and project coordinator, and the team of Ben, Eli ,and Shane who did the on-site work. Everyone was courteous, focused on the project, efficient, and professional. I appreciate the excellent service all around, starting with Trevor’s prompt follow-up to my first request for an estimate right up to the on time arrival of the crew of Ben, Eli, and Shane and their efficient, courteous work dealing with my trees and hedges, cleaning up the job site, and checking with me to ensure that everything was satisfactory. Communications from start to finish to follow-up have been excellent.
Berenice W., Victoria, BC
Trevor and the tree removal crew with which we dealt were extremely friendly, yet professional. I was really pleased with their understanding of the scope of work and their efficiency in completing the work. I was not present for the stump removal but expect that the same level of professionalism was evident for this part of the job. Thank you for educating us on what and how to approach care and maintenance of the trees on our property.
Greg M., Victoria, BC
Snow toppled a dozen 12’ Cedars that formed part of a hedge between my place and my neighbors. I called Bartlett and they had a crew out in no time to cut them down and haul them away. That left the stumps, which another crew ground out a few days later. Bartlett explained the stumps revealed root-rot, which contributed to the weakened condition of the plants. A month after the snowfall, we got a new fence to fill the gap. Bartlett also tied back many hanging branches on my remaining hedge, which they are now scheduled to trim. Full professional service from Bartlett. At a reasonable price.
Kevin W., Victoria, BC
Trevor was excellent and his professionalism and expertise was why we chose Bartlett over the other quotes we received even though it was more expensive.
Peter H., Victoria, BC
I have used Bartlett for many years and have always been very satisfied with the work that they have taken care of. The experience has always been very positive. The office staff are always very courteous and friendly, The recommendations made by the arborist, Trevor have definitely made a difference and the crew that has completed each task over the years are very professional, capable, and knowledgeable. I feel there has always been good value for the services provided and will continue to use Bartlett as needed. Thank you all and keep up the great work.
Sacha S., Victoria, BC
Thank you for your careful and loving care of our treasured Oak tree. We felt completely safe in your hands. The crew was friendly, respectful, and went out of their way to explain the work and answer all our questions and concerns. We appreciated the excellent service and care for our precious Garry Oak.
Mel O., Victoria, BC
My husband and I were both pleased with estimate process and the work done by Bartlett's staff. Trevor Coey gave us a well informed estimate and we appreciated how each part of the work was identified. The fellows who came to do the work were very professional, courteous, and thorough. They did a good job of cleaning up after.
We will definitely hire Bartlett next year to do further work and have and will recommend them to our friends and neighbors.
Rebecca V., Victoria, BC
Trevor is most knowledgeable and realistic about what needs to be done for tree health. He is very personable, and committed to ensuring the work gets organized and completed in a timely fashion. Had a tree removed in the fall and some trimming and the fellows that did the work expedited it efficiently. Tree maintenance this spring has been completed in a very professional manner. Right down to the office staff you have a quality group of employees. My parents always used your company for their trees and to me you are the tree experts so why go anywhere else. Great service, great employees, and very fair pricing for the caliber of the work. Thank you very much.
Sacha S., Victoria, BC
Trevor has been my Bartlett Representative for many years and has always provided a very careful analysis of what needs to be done as we walk through the property. The Bartlett staff that worked on my property this year was extremely capable and efficient. They should be titled The A Team.
Ed B., Victoria, BC
From start to finish working with Bartlett was a pleasure. We have tall Cedars surrounding our property that were out of control. In the past we had other companies come who claimed they could do the job only to find out they could not get to the tops. Bartlett had all the proper equipment and did the whole property in about four hours. They were friendly, knowledgeable, and well organized. They left the site cleaner than when they started. I would not hesitate to recommend them and will have them back next year.
Roz P., Victoria, BC
Everyone was friendly, helpful, professional, and most importantly skilled. The crew understood what needed to be done and clearly thought about where they were cutting as they shaped the trees and shrubs in question. They worked together as a group when it came to identifying exactly where a certain cut needed to happen. They were efficient with their time but did not rush in getting the shrubs cut properly. Everything was cleaned up when they were finished. I was very nervous about the trimming as the shrubs were major features of the property. I was most pleased.
Susan B., Victoria, BC
