Tom Lillo, Arborist Representative

They did a very thorough job of trimming and when I looked out for the last time before they left, I realized that they even blew my leaves, an unexpected and very grateful bonus. I did go outside and thank them profusely. Above and beyond. Many thanks.
Betty, Charlotte, NC

Excellent service.
Kay, Waxhaw, NC

Great communicator and very responsive.
Valerie, Charlotte, NC

As far as I can see, everything was done just right. The gentleman who came out was very courteous and friendly. You have A+ crew members working for you. Thank you so much for helping us save our trees. I wish I had contacted you last year and maybe we could have saved one of our trees. I appreciate your honesty that our one tree could not really be saved from the Ambrosia beetle. It was too far gone.
Mary, Charlotte, NC

Tom and the crew were exceptional.
Darren, Waxhaw, NC

Tom and his crew has been extremely helpful.
Andora, Indian Land, NC

Everyone that I have worked with has provided excellent customer service and Bartlett does a great job.
Debbie, Charlotte, NC

Tom Lillo is excellent at his job.
Randie , Charlotte, NC

Tom was great from start to finish. Definitely will use again.
Shannon , Charlotte, NC

Tom Lillo is great. Responds to requests quickly and takes care of the job.
Charmaine , Charlotte, NC

Wonderful experience from beginning to end. Each person in the process from making the appointment, to Tom the arborist, to the crew doing the work was friendly, professional, and excellent.
Jessica, Charlotte, NC

Tom and the team provided exceptional service. We particularly appreciated their expertise and the time they took to share.
Darren , Waxhaw, NC

All took pride in their work. I will certainly use Bartlett again.
Ken and Debbie, Indian Land, NC

Tom Lillo is awesome. He is very responsive and easy to work with. The crew that came was great too. They were friendly and did an excellent job.
Jeff, Waxhaw, NC

Everything was great. I will definitely use them again.
Shelley, Charlotte, NC

Tom is great. Very responsive and knowledgeable.
Greg and Jessica, Charlotte, NC

We were very impressed with Bartlett’s customer service, knowledge of our property’s tree scape, and overall project experience. We will definitely refer Bartlett to our friends and family. Thank you Tom Lillo and your team for helping remove one of our beloved trees. It was sad to see it come down.
Robin , Charlotte, NC

Both Tom and the technician took time to explain issue with tree and how the treatment is given. Highly recommend Bartlett.
Donna, Charlotte, NC

Tom is a pro, he knows what is needed and how to get it done. The Bartlett crew was fast, safe, and efficient, as always.
Keith, Charlotte, NC

Crew members very helpful and knowledgeable about what is best. Tom gives me great advice whenever he comes out. I feel my trees and shrubs are looked after.
Marsha , Charlotte, NC

They were awesome, thank you.
Kelly, Charlotte, NC

Knowledgeable and courteous representative, and crew.
Barbara, Charlotte, NC

Helpful, knowledgeable, and friendly. Very professional.
Jim, Charlotte, NC

My Bartlett Arborist Representative was both polite and friendly. My vision for the tree trimming was listened to and carried out by the crew with no supervision from me. I felt like a valued customer.
Nicki, Charlotte, NC

Tom is responsive and knowledgeable.
Will, Charlotte, NC

Finally, a company that gets it. Quality and class.
Art, Waxhaw, NC

Tom Lillo was a pleasure to work with, and very informative. His expertise was instrumental in our choices. The crew was fantastic, responsive to questions, and obviously wanted to make the job perfect to our needs.
Mitch, Charlotte, NC

Tom Lillo was very helpful and informative. We will continue to use Bartlett as we were extremely satisfied.
Linda, Indian Land, NC

Very good.
Gordon , Indian Land, NC

Tom, Pete, Rene, and Mary Ashley were all great. Professional job. Thanks.
Calvin, Charlotte, NC

Tom was very helpful and considerate at first meeting. Luke, who came for soil treatment, was very polite and efficient. Arrived mid morning which was appreciated, explained process, modified procedure slightly for tree next to storm drain, and confirmed gate was secure when leaving because he noticed that we had a dog. Excellent. Thank you.
Kirk, Charlotte, NC

The crew was timely, efficient, and highly skilled. They expertly completed the tree removal with almost surgical precision ensuring that my healthy canopy was not damaged or disturbed. The whole process was professional and expedient. Very kind team of folks in quoting, tree crew, and office support. All of my questions were answered and follow-ups were prompt. The Arborist provided so much helpful information. Also, the level of customer care is best in class. Everyone was so nice and personable. Thank you for everything. My experience was wonderful.
Tiffany , Waxhaw, NC

I am generally very critical of any kind of service work I have done. I literally cannot think of one thing to criticize about my experience with Bartlett Tree. Your tree staff is knowledgeable, polite, keep their customers abreast of what they are doing, follow safety protocols, and on and on. It was a positive experience. Contact with the office staff has also been a positive experience. Finally, the initial contact, the arborist, was a pleasure to speak with as he is understanding and perceptive in addressing the customer's needs.
David, Charlotte, NC

It is an all-around service and I truly appreciate all you did. Staff are super wonderful, courteous, professional, and knowledgeable. I would recommend them to any of my friends. Staff members are normally harder to retain if the company does not treat them well. They are treasures for the company, please treat them well and make them home.
Shwu-Ying , Charlotte, NC

The proof is in the pudding. Hoping to see my trees thrive. Excellent on all counts. Informative and willing to answer all questions. Glad we hired you for the job.
Marie, Charlotte, NC

Tom was great helping us prioritize the work that needed to be done to the neglected property we had just bought. The team arrived on time, was fast, and everything was neat and tidy when they were done.
Lisa Marie, Waxhaw, NC

Good job.
Jerry , Indian Land, NC

Tom, as always, your crew did a great job. Cory was especially helpful and explaining what the crew was going to do for the day.
Tim, Charlotte, NC

The staff is great. They are always courteous and friendly.
Barbara, Indian Land, NC

It was very helpful to walk the property and evaluate the trees with Tom. He gave me the info I need to prioritize the tree work we need to do. The crew who treated the Ash trees did such a tidy job that I would not have known they were there if I had not been home. Bartlett does it right. I trust them completely to keep our trees healthy.
Katherine, Charlotte, NC

Tom Lillo was the best. He was professional, knowledgeable, and honest. Sammy and Josh were excellent.
Joe, Indian Land, NC

Tom's friendliness and promptness for appointments is extremely satisfying. And the crew member taking care of Laurels in front yard is exceptional. Checked to be sure I had any questions, answered and arrives ready to go to work. A big smile and offering a handshake as the crew member arrived made a big impression on me.
Jim, Charlotte, NC

They were excellent.
Barry, Charlotte, NC

Professional.
Angela, Charlotte, NC

We have always had a good experience with Tom Lillo, our arborist. The crew of young men that came to prune our Crepe Myrtles recently were very friendly, professional, and efficient. I was happy to see a young woman come recently to spray our Maples. It is nice to see diversity within your workplace. When dealing with Bartlett you know you will get a consistent professional experience.
Maureen, Waxhaw, NC

All were great. Friendly. Explained everything. Took care of my property.
Dave, Charlotte, NC

Tom did a great job explaining the tree disease and the process to eliminate the disease. Personable and patient.
Pat, Charlotte, NC

Very knowledgeable. All were very professional.
Mary, Charlotte, NC

Trees look great. Thank you for saving my Crepe Myrtles.
Joshua, Charlotte, NC

Haley was friendly, explained the process, and work was thorough. Thanks.
Michele S., Charlotte, NC

I had estimates from several reputable tree companies. However, none were close to Bartlett's quote. Crew arrived and began immediately climbing the tree to remove 15% and open up the crown so that light could penetrate the lawn. Very respectful crew, efficient work including raking the yard to remove the smallest branches that had fallen. I highly recommend this company. You will be extremely pleased with the work.
Patricia K., Indian Land, NC

Excellent team. Expert service, knowledgeable, and friendly staff.
Mitch, Indian Land, NC

Very professional men and efficient workers which was appreciated.
Patricia, Indian Land, NC

All very professional, respectful, and knowledgeable.
Renee, Waxhaw, NC

Tom was informative, knowledgeable, and great to work with. The crew was friendly and efficient while performing the work.
Ryan S., Charlotte, NC

Everyone was very friendly, knowledgeable, and easy to work with. Crew showed up on time and was done when they said they would be. They asked for feedback on large pruning project and took more off as requested.
Kathy K., Waxhaw, NC

The service providers were personable and answered all of our questions knowledgeably. Very pleased with all aspects of service.
Terri M., Charlotte, NC

We always use Bartlett and their crews are so professional and careful. My husband is a very picky gardener and we can count on a great job when Bartlett does the work.
David and Debra M., Charlotte, NC

Had a question about my tree and the arborist came out to look and consult with me regarding next steps. Friendly and knowledgeable service.
Adam K., Charlotte, NC

Excellent Service. I am very pleased with the service.
Joanne T., Indian Land, SC

Very happy with your service, Tom is a professional in every aspect and a personal man very friendly. I will continue to use Bartlett.
Dave W., Indian Land, SC

Victor and crew did a great job on bringing a big tree down safely and with no damage to the nearby fences. They cleaned up the site very well.
Andy K., Charlotte, NC

I really enjoy working with Tom Lillo. He always has our landscape’s best interest at heart. Everyone we have worked with is great.
Susan K., Charlotte, NC

Perfect experience. Very professional experience from start to finish.
Jack S., Charlotte, NC

Friendly and efficient. Happy we were placed on the schedule so quickly after signing up for your services.
Jack O., Charlotte, NC

Those guys were great. Loved their services. They were friendly and patient. I was walking my dog and they were kind enough to be there waiting for me while I walked up the street. Such a blessing. Staff was cooperative, helpful, and willing to go that extra mile for us. I am very appreciative. They were courteous, careful, (so important), and they did an awesome job. My back yard looks so much better, more open, cleaner and they even cleaned my patio (blew off the fallen leaves). They were timely in their work, did not waste time, no cell phones.
Nancy A., Charlotte, NC

Tom Lillo is excellent and makes himself available when we need help. We are very pleased with his service. Very nice and knowledgeable crew.
Paul C., Charlotte, NC

The staff were all polite, professional, and a pleasure to do business with. I would definitely recommend Bartlett to others.
Pat P., Charlotte, NC

Wow, Tom with Bartlett Tree came out and explained everything to me with my new trees. What I thought was going to be a big problem ended up being nothing and Tom gave me great advice that saved me a lot of money.
Shelley W., Indian Land, SC

Great service. Tom Lillo was very knowledgeable and accommodating. Left everything in great shape.
Jane F., Charlotte, NC

Tom Lillo is great to work with.
Paul C., Charlotte, NC

It was a great experience.
Mary S.., Charlotte, NC

Very happy with their professionalism and efficiency. Happy customer.
Alvaro G., Charlotte, NC

We enjoy working with Tom Lillo and the Bartlett team. We have been working with Tom Lillo for a number of years. He is very knowledgeable, professional, friendly and has terrific follow up. He is a credit to the Bartlett brand.
Gavin H., Charlotte, NC

Always professional, kind, and knowledgeable customer service from all points of contact. Thank you.
Martha H., Waxhaw, NC

Excellent meeting with Tom explaining the nature of our problem and appropriate solutions. Very pleased.
Mary H., Charlotte, NC

They are all fantastic.
Matthey H., Charlotte, NC

Everyone from Bartlett tree service has been wonderful to work with. Tom did an excellent job explaining things and crew did excellent job pruning and removing.
Karen S., Charlotte, NC

Everyone was great, Tom and the entire staff did a tremendous job.
Jim N., Indian Land, NC

The crew did a great job. They were friendly, efficient, careful to protect the surrounding vegetation, wanted to be sure I was satisfied with the work, and cleaned the area up of all debris. Could not have asked for a better crew.
Dave H., Charlotte, NC

Excellent, professional, and courteous staff. Work crew arrived on time and completed job in an efficient and timely manner. Outstanding customer service.
F. Mercado, Charlotte, NC

Tom is always very helpful with suggestions to improve and maintain Stone Creek Ranch.
Charlotte, NC, Rick P.

Great service all around from the administrative team to the individual who was on site to rectify the issue.
Bob M., Waxhaw, NC

We work with Tom Lillo. Tom has been a tremendous help to us. We moved from a large property to a new home with a small back yard. Tom helps us with struggling plants, trees, and shrubs. He has been very helpful as we work through the challenges of landscaping a new, small yard.
Paul C., Charlotte, NC

Everyone was very pleasant and explained what they would be doing thoroughly, they are the hardest working group of people I have ever seen. The guy that climbs up into the tree to do the cutting is absolutely fearless.
Susan S., Charlotte, NC

They are awesome, very hard workers.
Joe B., Waxhaw, NC

Tom and the team were great to work with.
Wayne B., Charlotte, NC

I am grateful for Bartlett.
Christina B., Charlotte, NC

Very efficient workers and polite. Enjoyed speaking with them and sharing our experiences. Thank you Tom for quickly responding and guiding me with the understanding of the tree structure. Look forward to seeing you in the Spring for the treatment of the trees.
Lynn A., Fort Mill, SC

Extremely knowledgeable about our problem. Service was done. Will now await results for the summer. Tom was very helpful.
Karen T., Indian Land, SC

We are very pleased with Bartlett's care of our trees. Each crew member has been courteous and friendly and does a great job. We have been impressed each time Bartlett has performed a job for us.
Carol S.., Charlotte, NC

Great team . Tom and the crew knew what to do and got it done. I see us doing more business together.
David D., Charlotte, NC

Overall great service.
Ashley V., Charlotte, NC

Loved working with Bartlett. They know their business. It is nice to work with a tree company that cares about trees. Tom came out to give me an estimate. He was on time. He told me about the tree that needed to be trimmed, I did not even know the name of it. The guys who came out to trim the tree were, on time, did a great job trimming the tree. They were courteous. They left the job site very clean. I have received several positive comments from my neighbors, like, it looks great, it looks like a tree again. I highly recommend Bartlett Tree Experts.
Karen S., Charlotte, NC

Everyone was awesome. And the best part is my husband has said at least four times since the American Holly was trimmed, I love it, this looks great. Thank you all very much. Super staff. Great work and I appreciate your professional knowledge and love for trees.
Karen S., Charlotte, NC

I appreciate the time Tom Lillo spent with me reviewing the condition of the tree I am concerned about and his recommendations for treatment. I felt his recommendations were reasonable and allows for us to follow the progress of the tree on a longer term basis vs an aggressive and expensive regimen that may not be necessary as suggested by some of your competitors.
Evan C., Charlotte, NC

Always a pleasure to work with your team. Thank you.
Kay H., Charlotte, NC

Tom was great. He was very knowledgeable, kind, and on time. He followed through as he said he would. I appreciate his help.
Elizabeth G., Charlotte, NC

Tom was great, he gave us an estimate in a timely manner and was very professional. The crew was very neat. We appreciate the excellent clean up job they did.
Randie K., Charlotte, NC

Great job! Thank you.
Kathy A, Charlotte, NC

Everyone I came in contact was very professional and courteous. The team did an excellent job and left the site very clean. I was very impressed.
John K., Fort Mill, SC

We had both botany and horticulture students pruning our Red Maple. They were knowledgable and friendly.
Elaine B., Charlotte, NC

Tom Lillo is a very helpful representative. He and the rest of the Bartlett crew do a great job.
Richard C., Indian Land, SC

Everyone from Mr. Lillo to the gentlemen who removed the trees were very pleasant to deal with. The work was done in a very timely manner. Have nothing but good things to say about your service.
George and Josie A., Charlotte, NC

Tom Lillo is great to deal with. Knowledgeable, personable, and always helpful.
Richard C., Indian Land, SC

They did a wonderful job. It looks good and I am glad that Tom suggested cutting the tree.
Barbara W., Tega Cay, SC

Everyone was extremely courteous and pleasant. They answered all of my questions in an informed and knowledgeable manner. We were pleased with the three man crew that came. They got right to work. They were efficient and did a fabulous job. My Dad had taught me how to properly prune a tree, and these guys were right on target. We will not hesitate to recommend Bartlett to friends and family.
Sandra B., Lancaster, SC

They did a wonderful job, professional, polite, and very pleased with the work.
Sandra B., Lancaster, SC

The Bartlett Staff did a phenomenal job. I was very impressed by not only their talent on maneuvering up on a tree almost three stories high but also the attention to details in making sure everything was perfectly clean by the time they were done. I have recommended Bartlett to all of my neighbors. Tim Lillo was very knowledgeable and professional.
Madeline L., Charlotte, NC

Incredible experience start to finish. Very knowledgeable at every stage of the process. I have known Eric Schmidhausler for a few years, so was quick to connect asking for guidance. He put Tom Lillo and I in touch. I felt like my questions were answered, concerns were heard, and Tom was able to specifically quote the job as I needed so I could plan accordingly. But that still did not get the job actually done. We sat on the quote for six months, but when it was go time it all fell into place effortlessly. While all that was great, I am most impressed with the crew that completed the job. The team of four were completely in sync. During the process, the team actually discovered a sink hole on our property. They immediately made me aware and helped to get the hole covered with a board and the area roped off for safety. They could have easily just ignored it and figured I would find it on my own at some point. We only did one third of the total work that needs to be done so I look forward to having Bartlett back out for the next two phases.
Meredith T., Tega Cay, SC

Tom was very thorough in his assessment and took time to listen, call, come out, and correct a problem with a previous pruning job. He also was very helpful while here in giving suggestions for other aspects of keeping my tree healthy. He noticed and showed me worms in the tree that I had mentioned had been there in years past but had not seen this year. Now they are eating up the leaves rapidly. I am hoping the crew will come back soon to spray for the worms. I will call upon Bartlett Tree Services for other needs in the future.
Laura P., Tega Cay, SC

Tom Lillo quickly identified my tree issue and recommended the right solutions for repairs. Tom is very knowledgeable in his area of expertise and is courteous and professional in his way of interacting with the customer. Highly recommended for all your trees and shrub care.
Paul T., Charlotte, NC

The arborist was courteous, prompt, responsive, and, knowledgeable. I was most impressed with his credentials. I was also appreciative of the options he presented which allowed us to tailor your services to meet our budget and schedule. The on-site crew was also excellent, accomplishing all tasks as promised in a courteous, efficient manner, as promised. They cleaned up all the tree prunings spotlessly.
Joe M., Charlotte, NC

Tom and the crew were fantastic throughout the whole process. I hope to work with them again in the future.
Brooks A., Indian Land, SC

Tom gave me suggestions and choices then helped me select just the work that was really beneficial. The crew arrived and after introductions and summary of the work to be done, went right to work. They were friendly, approachable, and answered my questions completely. They did a very thorough job of trimming and clearing dead wood from the Oak. Fortiphite was applied the next day and the individual was pleasant as well as thorough. The Admin staff was pleasant, patient, and adjusted to our communication challenge since my hearing is poor and talking on the telephone is difficult. Good experience all the way around.
Stokes W., Charlotte, NC

Everyone was very responsive and took care of my fallen tree in very short order after I reported it. Team that did the work was awesome. They are very skilled and did a great job.
Bob B., Fort Mill, SC

Everyone from Bartlett was outstanding. From requesting service to the individuals removing our tree, all people were the most professional we have seen since our twenty two years in Charlotte. I will recommend anyone who needs this service to contact Bartlett.
Don D., Charlotte, NC

Tom Lillo is always available to discuss my questions and concerns.
Octavia E., Rock Hill, SC

Bartlett was always professional when I had to contact them. He came out quickly to give an estimate and when we decided to use their service, it was scheduled in a timely manner as well.
Missi H., Rock Hill, SC

Truly a great customer experience. The job was not 100% of what was discussed initially. However, when contacting Tom, he came right back out and inspected my concerns. He immediately addressed the issues, brought back the crew and rectified the situation. You truly understand what good customer service means.
Maria M., Rock Hill, SC

Bartlett was a pleasure to work with, Tom is professional, pleasant, and definitely an expert in the field. Tom told me he was sending his 'rock star' team to remove my trees, I don not know about the rock star part, but they are definitely tree stars. The Bartlett crew came on time and finished in short order. I had four large Sweet Gum trees removed and I was amazed at the efficiency and technique used by these fine young men. In this day and age when good service is hard to find, these guys are the exception. After they cleaned up my yard, it was difficult to believe there were ever any trees there. Bartlett will always have my full endorsement for anyone I know who is in need of tree services.
Richard M., Fort Mill, SC

I have been using Bartlett for a number of years. They are always open to discuss various options and help me make decisions when to apply certain products. I have pets and its always necessary to know what chemical is used. They are very knowledgeable in all these areas and its very easy to get someone on the phone for concerns or recommendations.
Pat J., Fort Mill, SC

The staff was outstanding as well as the crew.
Jim P., Fort Mill, SC

Crew was fast, efficient, friendly, and left the grounds clean. Excellent crew.
Debra W., Fort Mill, SC

Tom is always professional, teaches us a lot, and takes the necessary care with our property. We enjoy and appreciate our relationship with Tom and the service that he provides.
Bonnie A., Charlotte, NC

These are wonderful people. I am so glad I made this connection.
Sally P., Rock Hill, SC

Tom and the crew were great. We would love to get them back next year for some additional tree clean up they recommended.
Mary B., Fort Mill, SC

Tom Lillo is excellent to work with. He gives us great advice on our trees. The crew was excellent and very professional in their work. Rob, Sammy, and Cory did an excellent job at our house. Thank you.
Larry W., York, SC

The crew was professional, courteous, and friendly.
Carol S., Fort Mill, SC

The crew did a good job. They always are amazing. One tree was in a very hard spot, they got it out, and did not damage any other trees nearby.
Stephen P., Fort Mill, SC

Tom is professional, polite, and represents the company well. We chose this company over another because of the way Tom presented and represented the company.
Ed and Shirley P., Fort Mill, SC

The crew was so impressive, they were working hard even in the rain.
Charlie W., Fort Mill, SC

Very friendly and knowledgeable staff.
Kevin K., Fort Mill, SC

Everything Bartlett did turned out so well. I was shocked with the service that was provided. I called on Sunday and Tom was here Monday morning. We are very happy.
Allison K., Rock Hill, SC

Bartlett did an outstanding job. Everything was cleaned up nicely. They trimmed all of the trees just like we had discussed.
Amy D., Fort Mill, SC

The guys did such a good job. The crew exceeded all of my expectations. We were very pleased with Tom.
Carol K., Fort Mill, SC

Everything turned out perfect. There was not one problem.
Ryan H., Rock Hill, SC

Everything was fabulous. The crew did a great job. We could not be happier.
Steven H., Rock Hill, SC

Exceptional service from start to finish. Very happy with the overall experience.
Michelle C., Rock Hill, SC

Tom explained how the tree should be trimmed. His crew trimmed exactly the way he stated. The crew came on time and were very safety conscious with putting out traffic cones. We only have two trees in our yard, but if we had more I would definitely call. I also like the fact that this is a large company that has insurance which is important to us. Proposal was done by email which saved time.
Paula B., Rock Hill, SC

My arborist, Tom, has always been helpful in answering questions. My trees are all thriving now.
Jeannette M., Rock Hill, SC

Everything went really well. We were really excited about how clean and quick the guys were. I have already started spreading your name around.
Thomas L., Rock Hill, SC

The guys did an awesome job. We could not believe they could remove the tree given where it was located on the property. But they did, and it looks great.
Marshall R., Rock Hill, SC

After the very cold winter we lost a few small plants and after being replaced my entire home landscape never looked better and the reason is all due to Bartlett. My Japanese Maple has never been as bright and deep red. A special thanks to Tom Lillo and staff for making our home a place we are proud of.
Richard O., Charlotte, NC

Staff was friendly and knowledgeable.
Tonya W., Fort Mill, SC

Everything went really well, can not tell they were ever there.
Nanette A., Fort Mill, SC

Very pleased with the work and the crew was great, professional, and friendly.
John R., Rock Hill, SC

They did a really good job, on time, professional, and quick. We will defiantly use you again.
Tiffany S., Charlotte, NC

The crew did a great job, please let Tom and the crew know.
Jim S., Rock Hill, SC

Tom Lillo is a very thoughtful and helpful advisor. We find him to be trustworthy and sometimes he recommends not to have certain work performed. Over the past four years Bartlette has performed each task with the highest professionalism. Top notch.
Bill L., Charlotte, NC

They had a lot to do, stayed on task, and got everything done. Awesome work from start to finish, will use Bartlett again.
Ann S., Charlotte, NC

Great crew and great job. Thank you all very much. We will definitely recommend Bartlett to neighbors and friends.
Norm S., Charlotte, NC

I am pleased with the work and the crew. They did a professional job and removed all of the debris. The tree climber has more courage than me.
Jeff B., Charlotte, NC

The crew did a great job, they worked through the rain. All the work Tom and I discussed was completed. I was very pleased.
Bill K., Rock Hill, SC

I am pleased with the work and the crew. They did a professional job and removed all of the debris. The climber has more courage than me.
Jeff B., Charlotte, NC

Crew was polite, helpful, and explained what I needed to know.
Alan T., Rock Hill, SC

Great crew and great job. Thank you all very much. We will definitely recommend Bartlett to neighbors and friends.
Sydney S., Charlotte, NC

What a great bunch of guys, I will always recommend Bartlett.
Ann B., Rock Hill, SC

Tom and Vince were professional, worked efficiently, and both were on the same page when making their recommendations. Very much appreciate the help.
Lance W., Charlotte, NC

Has been about eight years since we used Bartlett's services but were delighted to see the service level was as good if not better the second time around. Appreciate some timely follow-up and thank you note for our business. The latter may seem like a small thing in these times of business but as a customer we appreciate it. Bartlett will be our first choice should we ever need more tree service. The crew was professional, quick, and left the site clean.
Kimberly K., Charlotte, NC

I think everything looks great. My workers were great as well.
Sandra M., Fort Mill, SC

The guys did an excellent job today on the tree. They worked in such a professional manner and worked very safely. Everything was taken care of and the yard was raked and cleaned when they finished. The crew also took care of the other trimming that was needed. Will call you back for tree work in the future.
Larry W., York, SC

The work was great and the crew were extremely professional and courteous.
Doleen B., Rock Hill, SC

I am very pleased with the trimming and clean up was outstanding.
Ray H., Rock Hill, SC

Your crew performed great yesterday. Very knowledgeable, did a good trimming job, and left the site clean. I am very satisfied.
Peter H., Fort Mill, SC

I had no idea you guys trimmed our trees. There was absolutely no sign that anything was disturbed, and they left it cleaner than it was when you started. Thanks a bunch, I will definitely use you in the future.
Phillip K., Catawba, SC

They did great with everything and cleaned up well which was much appreciated.
Allison B., Fort Mill, SC

The crew and their work was excellent.
Steve D., Fort MIll, SC

The crew did a great job as always.
Cindy K., Fort MIll, SC

I am very pleased with the work performed by Bartlett.
Dick M., Fort Mill, SC

The crew certainly has been working hard the last two days on the larger trees that needed attention. The work done was very neat, tidy, and professional.
John S., York, SC

Everything looks good to me.
Brian U., Rock Hill, SC

The guys did a great job for the most part. They cleaned up well which was much appreciated.
Allison B., Tega Cay, SC

Work was just fine, I appreciate you reaching out to me to make sure work was done satisfactorily. I will definitely recommend your company to anyone in need of tree service.
Mark L., Rock Hill, SC

I am very satisfied. Tom and the crew did an excellent job.
Charles L., Rock Hill, SC

Everything looks good.
Susan V., Rock Hill, SC

They did a great job as usual.
Shawn B., Fort MIll, SC

They did a good job.
Lee D., Charlotte, NC

Everything looks good.
Mike S., Rock Hill, SC

Everything was great, looks really good.
Josh H., Fort Mill, SC

I wanted to tell you emphatically that we are please with our work.
Chuck F., Rock Hill, SC

Crew was awesome, they were friendly and worked so fast.
Cara C., Charlotte, NC

Everything went very well.
Brian F., Charlotte, NC

The work is all good. Thank you.
Mark Y., Cramerton, NC

The work your crew did was great. I was in the yard working as well and they all were very good at what they do. The place looks much better.
Tom S., Fort Mill, SC

I enjoyed talking to your crew. They were helpful and good representatives for your company.
James T., Fort Mill, SC

Everything went well, the crew was very nice.
Ann G., Charlotte, NC

The crew was great, very knowledgeable, and communicated well.
Scott M., Fort Mill, SC

The guys did a good job today removing my dead tree.
Mike R., Rock Hill, SC

Thanks so much, it was great.
Alex D., Fort Mill, SC

Everything looks great.
Carrie B., Charlotte, NC

Clean up was great, no complaints.
Jean N., Fort Mill, SC

Excellent job was done by the crew. The cost to trim the tree was more than I wanted to spend, but I trusted Tom and his confidence in saving my tree. Would recommend to friends and neighbors.
Danny C., Fort Mill, SC

Tom does a great job explaining the work to be done and is extremely knowledgeable.
Tom M., Tega Cay, SC

The crew did a fabulous job.
Erika M., Tega Cay, SC

Bartlett did a great job.
Kay T., Charlotte, NC

Fletcher and Xan did an excellent job.
Tom C., Clover, SC

They left my property in tip top shape.
Gayle H., Fort Mill, SC

All work is fine.
Mary J., Rock Hill, SC

Great job your crew did in trimming out the dead on our riverbirch tree. We are now keeping our fingers crossed that the tree makes it.
Dan C., Fort Mill, SC

Your crew did a great job.
Tom M., Tega Cay, SC

Very impressed with the team and work performed.
Larry P., Tega Cay, SC

They came while we were away and I am quite sure the job they did was excellent. I will have to check when we get home.
Priscilla D., Charlotte, NC

I am pleased with the work and the wonderful job they did cleaning up afterward My back patio and driveway were cleaner than before they arrived. I am also pleased they were able to work around the fence sections I was not able to remove.
Shellie J., Fort Mill, SC

Everything looks great!
John E., Charlotte, NC

Everything looks wonderful.
Gene L., Rock Hill, SC

They did a good job. I am satisfied.
Judson D., Fort Mill, SC

Your team did an excellent job. On time, listened good, left the area better than they found it.
Gene D., Charlotte, NC

The crew was here and did a terrific job.
Nance P., Tega Cay, SC

Tom has been a pleasure to work with! He is very knowledgeable and explained our situation completely, answering all the questions that we had. We feel confident in his assessment and will move forward with his plan.
Cathy A., Fort Mill, SC

You guys were great!
Judy S., Tega Cay, SC

The Bartlett team was very professional and courteous.
Bill L., Charlotte, NC

All went well, thank you.
Brenda K., Charlotte, NC

Very good job and very professional associates.
Brad E., Rock Hill, SC

Everything was done and the men were all very nice. I would rather Tom had been there early on to instruct the men as to what to do but Jim and I did the best we could. I was quite surprised that the extreme pruning does not look as bad as I had anticipated. Can not wait for spring growth as well as getting back to warmer weather.
Sylvia T., Rock Hill, SC

We were very pleased with the crew that came and trimmed the trees and cut down the large oak.   They were very professional. The man from Barry’s Stump company did a wonderful job. The stump was surrounded by several small shrubs, he only had to remove one. We will definitely be contacting you in a year for the annual pruning and also if we need additional tree/shrub removal and pruning.
Terrie T., Fort Mill, SC

Work was well done, I am very pleased.
Jack R., Tega Cay, SC

Two gentlemen were here this morning and they did a professional job.
George F., Tega Cay, SC

We are very satisfied with the work.
Russ C., Rock Hill, SC

The crew did an excellent job. I will be more than happy to recommend Bartlett to everyone.
Chase J., Charlotte, NC

Tom was great, not just because he found nothing wrong with our trees, he is knowledgeable, personable, and a person I would definitely call again. He also phoned to say he was running early and asked whether he could come at 1:40, that was even better for us than the original 2:30 time.
Houston C., Rock Hill, SC

The workers were great and courteous.
Dennis T., Belmont, NC

We are very pleased with the tree work, your crew did an excellent job.
Robert H., Charlotte, NC

The crew did a wonderful job, left the site clean and cut and stacked the wood exactly like we requested. Very happy!
Gretchen P., York, SC

The work was completed to my satisfaction.
Mark C., York, SC

It all went well. Thanks again!
Todd T., York, SC

I am so happy with the work the guys did. It was beyond good, it was great! I was so concerned that they were going to chop the trees that I had nightmares the night before the work was done. So glad the trimming was done right.
Beverly G., Gastonia, NC

The men did an outstanding job on our tree!
Gretchen W., Rock Hill, SC

The crew did a great job. I think my neighbor is going to be calling you soon.
Brad L., Charlotte, NC

The team who took down my trees did an excellent job. My husband and I are very pleased with the service. Please pass this along to Tom Lillo and the crew.
Cindy K., Fort Mill, SC

Everything was great. The crew was very professional and did a great job.
Alan W., Rock Hill, SC

The three men on the crew that worked at our house were very thorough and professional. They did an excellent job!
Sharon P., York, SC

The job was great.
Marcia S., Rock Hill, SC

The work was great. Thanks.
Janet C., Charlotte, NC

Very professional, great job, thanks for cleaning up so well. No issues, but we had thought more of the trees along the driveway would have been trimmed to avoid any future branches hitting our cars as we had discussed, your team may have checked the trees and trimmed as necessary, so no problem. Very happy customer.
Scott B., Tega Cay, sc

From the initial interaction with Tom Lillo to the men who climbed, limbed, trimmed, and pulverized our trees, we have been so impressed with everyone’s professionalism and knowledge of our needs and how to remedy our problems. We had a dead white oak very near the Lake that required skill and dexterity to take down without damaging the surrounding area below. We are very, very pleased!
Bonnie A., Charlotte, NC

Thank you, we are extremely happy with the work, and we think they did an amazing job!
Jessica A., Rock Hill

Work was done in a professional manner and everything was cleaned up.
Wil K., Rock Hill, SC

The crew sent to cut down my trees and trim my maple were great! It was amazing to watch what they do.
Lynn H., Charlotte, NC

Tech who sprayed trees was great, explained process, offered to return if needed.
Ross K., Clover, SC

We were very pleased with the services that Bartlett provided with the trimming of the River Birch on our property. The workers did the job with expertise, and knocked on our door to see if we were satisfied before leaving. They also cleaned up very well. Thank you! We are pleased with Tom Lilo, our new arborist.
Walter W., Charlotte, NC

Everything was great. The guys that were here were "the best" and did a great job on a difficult and dangerous job. We've got more to do in the fall and we ALWAYS USE BARTLETT.
Sid & Lynn S., Charlotte, NC

They did a great job!
Linda C., Charlotte, NC

The guys did a good job and cleaned up well after themselves.
Chris C., Rock Hill

Great job here, I'm impressed, quality work.
Stephen N., Gastonia, NC

Your crew did a wonderful job. Thanks so much.
Ken L., Clover, SC

Your crew did a great job!
Holly H., Mount Holly, NC

We are extremely happy with the service of Bartlett Tree Experts. The crew was very professional and helpful. You have my full recommendation for future services.
Randall B., Lowell, NC

As always your work is perfect. Bartlett is the only tree company we use.
Cheryl R., Gastonia, NC

We had an excellent experience working with Bartlett Tree! Your folks were prompt and handled our very large dying pine tree looming over the neighbors' fence and pool with expertise. Your company also sent a thank you note for the business, which was a nice personal touch. Your prices were reasonable and in line with the other estimates we received. We chose Bartlett due to the professionalism of your staff exhibited throughout the estimation and work order process. Tom Lillo was knowledgeable and created a great first impression for your company. Your tree removal technicians arrived at our address and strode into the backyard with purpose and focus. They had a job to do and there was no dilly-dallying around. Now the opossum that popped out the adjacent tree caused a stir, but your guys didn't let that stop them. We'll definitely call your company again when we need additional tree pruning or removal.
Mary M., Fort Mill, SC

Very knowledgeable and always available to answer any questions. Bartlett is my choice for tree care.
Beverly G., Gastonia, NC

Wonderful service, just wonderful, so pleased. Thank you to Tom and his crew for getting the job done, top notch.
Robin K., York, SC

I was extremely pleased with the work, and the crew definitely surpassed my expectations. They were courteous and professional, taking particular care not to damage any of my flowers. They left the area in very good condition. We have already recommended your company to others for tree work.
Debra H., Fort Mill, SC

Just wanted to let you know the crew did a good job taking down the two poplar trees that had died. They were professional and courteous, and were careful to minimize disruption to existing trees and damage to property.
Jane G., Clover, SC

We have now had three interactions with Bartlett folks working on the trees and bushes in the yard. Jared was out today and a couple weeks ago to treat the bushes he also cleaned up around the maple tree root system and last week two fellows were out to take down some trees and clean up the walnut tree. I wanted to take this opportunity to tell you how pleased we are with the professionalism of your workers and the courteous interactions we've experienced with your administrative lady who always calls to alert us when some activity will take place. Please share my comments with your management and express our satisfaction with our experience using Bartlett Tree Experts.
Russ C., Rock Hill, SC

Staff was very professional, knowledgeable, and respectful of my property. Very impressed by them, I used landscaping companies in the past and could not get the results I wanted for my trees so I decided to call a tree service company. My trees look wonderful!
Ellen L., Fort Mill, SC

Wonderful job, wonderful workers. Thanks so much.
Robin K., York, SC

Very thorough and professional.
John E., Charlotte, NC

My wife and I were very pleased with the work your team did at our house.
Doug M., York, SC