Tim Zastrow, Arborist Representative

We have two very large 100-year old sycamore trees behind our house, both with deadwood which had started to break off and fall on our patio area. We were concerned that this was a dangerous situation, so we contacted several tree companies in the area to get estimates. Tim Zastrow, the arborist sent by Bartlett Tree Experts, did a really nice job explaining to us the type of maintenance sycamores need, we were confident that the solution he proposed was the right one. He also recommended putting in a lightning protection system in both sycamores, which we thought was a pretty good idea.

Bartlett's wasn't the least expensive of the companies we contacted, but it also wasn't the most expensive (by far). Tim offered a discount if we wanted to wait until November to get the work done, but since the deadwood was falling now, we decided to go ahead and schedule the work. The team that came out was excellent -- they arrived exactly when they said they would and did exactly what we contracted them to do. The tree climbers are highly skilled. We were worried that falling branches might hit our new metal roof, but the climbers were careful. They did a great job, and our new lightning protection system will be a conversation piece for sure. The job took most of the day, and Tim came out to check on the work himself. It was an all-around nice experience.

We have a dying pine tree that needs to be removed and we will schedule this work with Bartlett's in November to get their winter discount. We are really happy with the work they did for us, and we will be repeat customers for sure. Shawn T., Chevy Chase, MD

Tim is, of course the tree guru of Montgomery County, and he was exceptionally helpful as we decided the future of a sycamore on our property -- actually two sycamores. He was also patient as he taught me about how a tree feeds sustains itself and grows -- and where to look for the weak spots and the signs of decay/trouble. We decided to have one large sycamore trimmed and re-cabled. His crew was prompt, professional, skilled, and considerate of us and the neighbors. They left the work site spotless, and left everyone involved happy. Debra R., Bethesda, MD

I cannot pay enough in praise of their professionalism and personal efforts. Their relationship with each other was seamless. Each knew what he had to do, alone or with the others, without "to do", did it. What's more after all of the cutting, sawing, chipping, stacking, etc., they cleaned up my garden, front and back, and finished by sweeping the area in front of the house…I'm still impressed. June S., Chevy Chase, MD

Arborist is exceptional (Tim Zastrow)- high competent, and truly interested in his work. Crew members are incredible - they sure know what they are doing. Monroe N., Chevy Chase, MD