The arborist was very knowledgeable and provided me with valuable information in deciding the work to be done on our Mulberry tree. His recommendations addressed the issues I had about the tree while making sure its structure was not compromised. He examined all the trees on our parcel noting their condition and qualities for me to monitor in order to catch any problems before they became critical. I was very pleased with and grateful for his input. The crew leader was very friendly and explained exactly what work the crew would be doing on the tree. His crew worked efficiently and left the grounds totally cleaned after their work. I was very impressed with the speed and quality of their work. I would highly recommend Bartlett services to anyone considering tree work.
Basil F., Vienna, VA
I was so impressed by the knowledge and time that Mr. Teets shared when he evaluated our trees, that I reached out to Bartlett to assist with another property we have in a different part of the State.
Carol N., Vienna, VA
I have been working with Bartlett for several months now. Upon initially requesting Bartlett’s services, Margot was extremely nice and helpful with working us into an already busy schedule. Arborist, Tom Teets, was also extremely nice, knowledgeable, and very thorough with his explanation of our recommended tree care, which I greatly appreciated as we invested in many new trees a few years ago. We have only had a few services completed to date and I appreciate the advance service notification from Tom prior to technicians arrival. All of Bartlett’s technicians have been very friendly, courteous, and willing to answer any questions. I am looking forward to a long standing working relationship and our trees thriving as result of Bartlett’s expertise. Thank you.
Rachel B., Vienna, VA
Tom is a joy to work with. The Tree Removal Crew was most professional.
Bob W., Fairfax, VA
I am most appreciative of Mr. Teets' well-grounded and extensive knowledge and experience that he brings to his job. It is fascinating to hear his explanations and descriptions of the environmental processes affecting my garden and it gives me great confidence and trust that all remains well and my trees and plants are in good hands. Ms. Alison Palmer is always cheerful, competent, and helpful, when she treats my garden for pests or administers fertilizer.
Sabina J., Fairfax, VA
We really respect Tom Teets our Bartlett arborist. He always provides excellent service and advice. He and the other Bartlett service team members we have encountered are always courteous and professional.
Grover D., Fairfax VA
The crew was wonderful. Gabriel was very pleasant and responsive. I watched them carefully prune from removing larger limbs to hand pruning the stragglers. I appreciate the knowledge applied and the time taken to do this job right. Of course, Tom Teets is always a pleasure, listens well to all my thoughts and concerns, tailors the actual work to meet all my expectations, and personally shows up to give the crew direction at the beginning of the job. I appreciate the hands on approach and the fact that you all love trees as much as I do.
Catherine M., Fairfax, VA
The Arborist Representative was very knowledgeable, informative, with pleasant courtesy. I have obtained thorough explanations regarding our month long issues. Office representatives was pleasant and efficient over the phone.
Katsuko H., Fairfax, VA
The young woman who knocked on our door last week to introduce herself as a Bartlett rep was professional, knowledgeable, and enthusiastic. It was a pleasure meeting someone who enjoyed doing her job.
Irene D., Fairfax, VA
Tom Teets was excellent to work with. I was unable to meet in person during his initial survey of our property but Tom called me and we were able to talk over the phone while he explained the work that needed to be performed. I was very pleased with his flexibility and willingness to "meet" over the phone. I was also unable to be on sight when the crew was at our house conducting the tree work but my daughters both said that the crew was very friendly and were impressed that a lady was in the tree cutting the branches. Very empowering for them.
Rob P., Fairfax, VA
Thomas Teets is very knowledgeable and took a great deal of time to explain the science behind the practical application of his expertise. Thomas is also very personable and a pleasure to work with. Highly recommended.
Kevin K., Vienna, VA
Tom did a very good job analyzing the tree we were having a problem with and hopefully through his efforts we will not have to loose the tree. The leader of the crew was very courteous and updated us daily on the status of his work.
Robert G., Oakton, VA
Tom Teets is always responsive. He gives individual attention to my tree service needs and takes the time to consult and listen to all my concerns. He always comes on site to preview the work to be done and comes back to get the crew started and ensure our agreed upon plan is followed on the day work is scheduled. I trust his advice and value his straightforward explanations. His crew is also top notch. They took their time to get the work done right. Since my Pear tree is large and on a small lot, it required a lot of meticulous work to trim and thin, keeping the debris cleaned up and impacting my neighbors as little as possible. They were extremely courteous, careful, and responsive to my requests. I have already recommended Bartlett to my neighborhood HOA and we use them as our community arborist.
Catherine M., Fairfax, VA
Knowledgeable, concise in assessing each tree with recommendations, was able to schedule tree trimming relatively soon after first visit.
Barbara B., Fairfax, VA
The Bartlett team was terrific and always very respectful of our property. Special thanks to Tom Teets who was extremely knowledgeable, helpful, and practical with solutions.
Joanne N., Oakton, VA
The crew that came was friendly, competent, and willing to explain why they were doing things. They cleaned up everything when they left. Very happy with your service.
Nancy J., Fairfax, VA
I felt like they knew exactly what they were doing, and I told my wife that I was very happy that we never had any handymen do the work over the years.
Don P., Fairfax, VA
Tom Teets is always very well-informed, courteous, and responsive. He takes the time to understand my issues and makes sure the plan of approach deals with them. It was my high regard for Tom that led me to recommend him to our Home Owners Association and they are delighted with his work for our community trees! Crew was also polite and responsive, especially lead Daniel.
Catherine M., Fairfax, VA
