Sterling is a pleasure to work with. Very knowledgeable, responsive, and courteous. Would highly recommend him. He does go above and beyond.
All the staff I worked with is professional, respectful, and their work is efficient and well done. They love what they do and it shows. Would highly recommend this company.
Rob H., Mercer Island, WA
The staff is courteous, well informed, and sensitive to the neighborhood. a
All very much appreciated by the entire neighborhood. Word travels quickly.
Actually, our neighborhood is impressed. The Aldrich's already use your services based on our previous recommendation. I feel confident based on the quality of the work done others will be calling when they have tree needs.
Sue S., Mercer Island, WA
It is a pleasure to work with Sterling and his team. Very professional. Always return emails and calls.
Lee C., Mercer Island, WA
Clear estimate, well documented. Crew arrived on time and went straight to work. Careful and precise pruning without damaging adjacent landscape plants. Very happy with the result.
Ed M., Bellevue, WA
I have worked with Sterling before and was so happy that he could rearrange his schedule to come by our property to view the damage to our Pine tree quickly. He was able to get out the next day and take care of our tree. I had been out of town and dreaded seeing the damage done to the tree in a bad storm. I was so pleasantly surprised to see the tree back together due to the bracing job Sterling and his crew had done.
Amy N., Yarrow Point, WA
Everyone approaches their job with a professional attitude. They were knowledgeable, polite, and careful on the job site, I am 100% satisfied with every aspect of Bartlett's work. I trust Bartlett to give me expert advice. Including advising me on when pruning or other work does not need to be done. There is no need to look elsewhere for excellent tree care.
Kathleen F., Bellevue, WA
Very pleased with Bartlett Tree Experts. I had asked to remove the canopy of a big leaf Maple, leaving most of the trunk and also leaving the long limbs for use in my landscape. On request, they also "snagged" out the top of the trunk. They did a fabulous job and clean up was excellent.
Denise L., Medina, WA
Sterling Malcolmson is a rock star. Unfortunately, I do not remember the first names of the two men who came to do the work. However, they were absolutely fabulous. I will definitely recommend Bartlett to my friends. I am so impressed with your customer service methods. Your ogranization certainly knows how to run a business.
Jan S., Mercer Island, WA
We would used Seattle Tree Preservaion in the past before it was acquired by Bartlett. We were a bit nervous that a big national chain would dilute the quality of the long-time locally owned company. But they are who we called when we had an emergency. Our neighbor's large Cedar snapped one of its four co-dominate trunks in the big wind storm in January. Fortunately it was cabled, but the forty foot long broken trunk was suspended horizontally about thirty feet in the air by the cable. The very large base of the broken trunk was suspended over our house and within striking distance of our gas line should the cable snap. Gusty winds were expected in the next thirty-six hours. We got hold of Seattle Tree's ISA Certified Arborist Representative and he showed up at the house. Even though the region's arborists were swamped after the big wind storm he was able to bring in a crew from another job to address the immediate threat to our house. Eric and John were the arborists along with Austin and Ryan who helped. Eric was the climber and worked very hard and skillfully reinforcing the broken piece with several ropes, then methodically removing the trunk piece by piece with no collateral damage. The crew on the ground was very professional. John organized from the ground and spent time going over the fracture site to figure out why it broke, where it did, and to rule out more extensive rot that would require the rest of the tree to come down. The whole operation went smoothly. We slept a lot better that night.
Dave T., Mercer Island, WA
I was very happy with the service I received. Sterling made an appointment to look at the job in a timely fashion and I got an appointment soon after to have it done. He sent someone who was familiar with the type of trees I had. Ty and his helper did a great job. All of the staff was very courteous, knowledgeable, and on time.
Judith S., Medina, WA
Very pleased with the professionalism, knowledge, and skill of all the staff. Thank you so much.
Paula S., Kirkland, WA
Sterling has been very knowledgeable and helpful. It is wonderful having access to an arborist.
Chris L., Kirkland, WA
Sterling was on time for the estimate and his crew was also on time, they were very courteous and respectful of our property and that of our neighbors. When I need more tree work done I hope we can get the same crew. My wife was impressed, now that is saying something.
Bruce A., Kirkland, WA
Dependable service I could rely on every time, whether it was tree removal or storm damaged tree debris.
John M., Bellevue, WA
Sterling's knowledge and expertise have made an incredible difference to the health of my trees. The difference is incredible. He is a joy to work with.
Barbara C., Bellevue, WA
It was a pleasure meeting Sterling, he did a great job describing the best way to prune our cherry tree. Any future work needed we will definitely contact Sterling. Our tree looks wonderful.
Rose B., Clyde Hill, WA
Very professional and friendly. Sterling addressed all our concerns.
Sophie and Michel L., Sammamish, WA
Very professional and knowledgeable, they gave great advice on future projects we're considering. Will definitely call you guys again next year!
Joleen S., Kirkland, WA
Really appreciated how quickly Sterling responded when our large pine tree fell over blocking our driveway. He is professional, courteous, and a pleasure to work with. The worker who came out to do the removal did a good job and was also courteous and professional.
Gail A., Bothell, WA
