Shea Rhames, Administrative Assistant

They are friendly, kind and willing, most helpful, mostly Shea. Exceptional overall.
Elizabeth B., Wimberley, TX

Jo and Shea are Super nice and professional. They are very knowledgeable and always easy to get ahold of and work with. We are very happy with the service.
Lisa A., Austin, TX

Jeff, Shea, and Nick were awesome.
Brad G., New Braunfels, TX

Bartlett did a great job on every level. Shea Rhames in the office scheduled the job for the date we asked for. The crew arrived bright and early, let us know they were here, pruned our Live Oaks beautifully exactly as needed to look good, clear the house/driveway/sidewalk, and satisfy the demands of our HOA. They were careful of the trees, did not over-prune, and painted all the cuts. They did not damage the big and small planters and pots or anything else. They cleaned up all the fallen branches and took them away. They did not leave any tools or equipment behind. They worked quickly but were careful and showed attention to detail. The proposal for the job was specific and and well written, and the crew did just what it said they would do. We grade Bartlett A-plus for this job. In many years of caring for our trees, we have worked with several arborists. Jo Harris is by far the best. Office staffer Shea Rhames is always a terrific help and a great member of the team. We have worked with Bartlett for several years now and are so glad we found them. Bartlett is the best in the business, and we are glad to have them in our corner.
Ruth A., Austin, TX

Just wanted to let you know that the guys did a great job cleaning up our lot. It looks just like the park space we envisioned when we first walked the lot and discussed what we wanted to do with it. Thanks to Jo and Shea for setting this up when we could be here to answer any questions from the crew.
Joseph B., Wimberley, TX

Shea, I wanted to say Thank You for the Bartlett tree service today. Your Bartlett employee, John, arrived early, was very courteous and easy to work with. I walked the property with him to go over any questions he had and he answered any questions I had. He worked throughout the yard and let me know when he completed the work. It was a pleasure working with him and you. Both of you are a big part of the good service I always receive from Bartlett.
Pam W., San Marcos, TX

We value your services and expertise very highly. Special thanks to Shea and Jo.
Ruth A., Austin, TX

The service was great and all the staff I have worked with have been great. Shea in your office is great to work with and so is Jo.
Anthony A., Woodcreek, TX

I have been working with Shea for many years. She is always very friendly, helpful, and courteous. Jo is also always accommodating and knowledgeable giving me most helpful info and recommendations.
Penny S., Austin, TX

Shea was awesome with scheduling a time for us on the estimate. Nolan was very knowledgeable on our needs and concerns regarding our Oak trees and he was very courteous. When Tommy and Andre came to do the trimming, they both were extremely polite and professional. They worked well together as a team. They took great care with the placement of their bucket truck around our property. Given our first experience with Bartlett Tree Experts, we will definitely be contacting them for all our needs where care of our trees are concerned. We could not have asked for more professionalism and courtesy.
David D., Kyle, TX

Everyone is nice and answers all my questions. Office staff is always helpful.
Ann T., Lockhart, TX

Shea Rhames, who set my appointment did a great job of scheduling. Weather conditions made rescheduling necessary and she got them out here as soon as possible.
Janice M., San Marcos, TX

Shea is always helpful, personable, and friendly. She is a great asset to your company.
Penny S., Austin, TX

Thank you, Shea. Truly glad to have found you all. The whole team was great.
Ana O., San Marcos, TX

The work crew that recently completed two jobs for my wife and I did an excellent job. We will continue to use Bartlett Tree Experts service.
Gary T., Wimberley, TX

I was impressed with John and his work. He clearly explained everything he was going to do and why. He has an exceptional knowledge of his profession, as I am sure you are aware since he has worked for Bartlett for many years. He methodically performed all the work in a timely, professional manner. I appreciated his knowledge and hard work at my home. John is a tremendous asset to your company and I would welcome him back anytime.
Chad S., New Braunfels, TX

Thanks so much for helping me out today, you have no idea what a positive impact you and your team made for me.
M. B., Austin, TX

The office staff was very understanding that I was not tech savvy enough to scan, copy, and send her the white copy of suggested work. She worked around that.
C. R., San Marcos, TX

Thanks Bartlett Tree Experts for helping Habitat for Humanity San Marcos. We have a great community of volunteers here in our small city.
J. S., Hays County, TX