Aaron and Jason were both great, professional, positive, and capable. Aaron went above and beyond in answering tree questions and diagnosing conditions.
Michael W., Millwood, VA
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What could Bartlett have done to make the experience better?Nothing more that I can think of. Shane is wonderful to work with. He is a good communicator, keeps us informed, and arrives as promised.
J. Woods H., Upperville, VA
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What could Bartlett have done to make the experience better?: Nothing, everything was great.
Comments about Arborist Representative: I met on-site with Shane Wagner. He was prompt, courteous and accomadating. He gave an overall assessment of the trees on the property and submitted a proposal that evening. I was not on hand when the work was done but more than pleased with the quality of work and condition of the property. The bulk of the wood was delivered to a non-profit that processes and delivers firewood as part of a local heating assistance program. All aspects of the project were handled in a professional and timely manner. Tremendous !!! Thanks very much.
Jim L, Winchester VA
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What could Bartlett have done to make the experience better? Can not think of anything. My arborist was very responsive and knowledgeable. Shane explained the timeline and what the treatment will be. I could not have been more impressed.
Pam C., Uppervillle, VA
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The arborist was very knowledgeable and helpful. Even the crew member who applied the systemic chemicals was willing to discuss the application and recommendations for watering the trees following the application. Great service. I would have provided more comments, however it is going to take some time before I know that the application was successful. Service was excellent.
Dan O, Stephens, VA
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Very professional, friendly, and courteous team. Also vey hard working! Highly recommend Bartlett to help folks manage the health of the trees on their property!
Teri S., Clear Brook, VA
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We were actually away when the service was applied but we did notice holes around the trees where we assumed the chemicals were applied . This was our second treatment, I was here for the first one and the girl applying the chemicals was very pleasant and appeared to know exactly what she was doing.
John S., Cross Junction, VA
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I am assuming that the job was done to my satisfaction. We need to wait and see if the treatments work so time will truly tell but I have no reason to believe it would not work.
Jeff C., Lake Fredrick ,VA
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Everyone was polite and did their job well. We are glad we went with Bartlett. Our son who is a certified arborist recommended Bartlett Tree Experts and we are glad we called. Job well done and their recommendations are beneficial to us. Thanks Bartlett.
Nancy F., White Post, VA
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The Arborist was prompt and provided useful information during the visit .The tree crew did a great job and asked for my feedback before leaving the job site.
Lin W., Middleburg ,VA
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Shane Wagoner was very professional and responsive. All staff were efficient, extremely respectful, and courteous throughout the job.
Joy L., Boyce, VA
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Shane was prompt and pleasant. He seems well informed and set up a good plan for my recently planted trees. Looking forward to a good relationship.
Guy P., Lake Fredrick, VA
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