Robert Hatfield, Arborist Representative

I have used Bartlett on multiple occasions for heavy tree work over the past decade. The sales and service representative, Robert Hatfield, has earned my trust and confidence for expert advice, fair costing, timely service, and providing well trained professional crews. The crews are always professional, well-equipped, courteous, and exercise the upmost in safety considerations. I will continue to use Bartlett services for my future tree, shrub, and plant care as my property requires. I highly recommend this company.
William F., Youngsville, NC

All the crews, along with Christian, have taken time to thoughtfully answer our general questions and listen to our yard experiences while they do the given tasks. So positive.
Kiki F., Wake Forest, NC

Everyone could not have been more knowledgeable, courteous, and efficient. Robert has a home away from home anytime. Many thanks, looking forward to seeing some reinvigorated life return to these trees.
Paul B., Wake Forest, NC

The administrative, sales, and crew were all professional, friendly, and helpful. I have used several tree specialists in the past but will only use Bartlett in the future. We had two seventy five-year-old trees removed from our landscape, one a very large Southern Magnolia and the other a large Pin Oak. Both presented challenges as to removal without damaging the new driveways and fences or the new lawn. The Arborist Representative promised no problems and the removal crew made sure that promise was kept. When the crew left, everything was clean and neat. We were extremely happy with the services performed. Thank you, Bartlett.
Diane S., Wendell, NC

We are very pleased with the service and especially with Robert Hatfield's excellent knowledge and professional behavior. He is great to work with.
Paul N., Wake Forest, NC

Robert is very competent with regard to tree and shrub expertise. He listens very intently to the customer and recommends the best solution. Joanna is professional and competent as well with administrative tasks. She performs excellent follow-up with the customer. The crew members are friendly and competent.
Richard M., Rolesville, NC

Robert is very competent with regard to tree and shrub expertise. He listens very intently to the customer and recommends the best solution. Joanna is professional and competent as well with administrative tasks. She performs excellent follow up with the customer. The crew members are friendly and competent.
Richard M., Rolesville, NC

Robert is very competent with regard to tree and shrub expertise. He listens very intently to the customer and recommends the best solution. Joanna is professional and competent as well with administrative tasks. She performs excellent follow up with the customer. The crew members are friendly and competent. I will contact Bartlett Tree Experts for future tree and shrub projects.
Richard M., Wake Forest, NC

Everyone I interacted with at Bartlett was very helpful and pleasant to work with. Robert Hatfield, our arborist, was excellent, thorough, knowledgeable, and helpful. In addition to our requested tree work, he answered our questions about how to protect our tree for an upcoming building project and made useful recommendations. The crew was efficient and left the work site in perfect condition.
Colin D., Raleigh, NC

There is not anything the crew or Robert could have done better. The service Robert and your crews provide is top notch. I am consistently happy with their work.
Laura W., Wake Forest, NC

I was very pleased with the service. The Bartlett representative and the crew were courteous and performed all services in a timely manner. The rep was quick to return my calls and was very timely in scheduling my appointment. The service took place when scheduled without delays. I have no complaints and appreciate all of the service I received. I wish all companies large and small provided this type of all around turn key service from initial meeting to job completion. Well worth it. Thank you.
Sue V., Knightdale, NC

Bags and his crew are outstanding. I will ask for them again in the future. Thank you.
Patricia P., Greenville, NC

Both staff members I communicated with were friendly and professional. A pleasure to meet and do business with. The work performed was detailed and I could see a lot of effort was put into doing the job right. Great work.
William B., Wake Forest, NC

All the members of the team were great, thank you.
Erik N., Wake Forest, NC

Mr Robert Hartfield was friendly, quite knowledgeable, and thorough. He answered all the questions I had and provided information I needed. Advance notices were sent before each treatment date. And he always checked to see if I were satisfied after each treatment. Crew members made me aware that they were from Bartlett and had come to do the treatments.
Nellie E., Wake Forest, NC

Everyone is very pleasant. The crew was professional. You can tell they know what they are doing and follow the book on safety from the moment they arrive and put up cones around the truck. It instills a lot of confidence for us that the job will be done correctly and safely.
Mike F., Wake Forest, NC

We enjoyed speaking with Robert, and the information he gave us concerning our trees was very informative. The staff that came out was very organized and efficient.
Anna B., Rolesville, NC

Robert cares as much about the health of our trees as we do. He is incredibly knowledgeable and professional. In the last storm our neighbors had trees break with a resulting mess and huge clean up. Because of Robert's help, we had zero damage.
Lara W., Wake Forest, NC

Robert cares as much about the health of our trees as we do. He is incredibly knowledgeable and professional. In the last storm our neighbors had trees break with a resulting mess and huge clean up. Because of Robert’s help, we had zero damage.
Lara W., Wake Forest, NC

Robert has proven to be an excellent representative of Bartlett Tree Experts. We are working to save my Red Maple and recently removed an overgrown Cypress. Robert and his crew did excellent, professional work in both instances.
William H., Wake Forest, NC

Robert listened to my concerns and provided a detailed evaluation to address our over grown ornamental trees. I could not be happier to work with Steve and his crew who worked to make our landscape healthy and lovely.
Margaret H., Wake Forest, NC

Robert is kind, knowledgeable, and very patient with all my questions. I look forward to working with him in the future.
Lara W., Wake Forest, NC

The team is very competent and professional at all times. Our Maples and Palms have been treated by Bartlett for three years now and have never looked so good. Each year we increase the services provided by Bartlett. We are extremely pleased with the company and their team. We have utilized the services of various tree experts through the years, but none compare to the expertise of Bartlett. We highly recommend this company.
Rick M., Wake Forest, NC

Allen is excellent, knowledgeable, and helpful. I had a rough first visit and he has more than made up for it. I really enjoy working with him. Great service. All my plants look great.
Brad R., Raleigh, NC

Many years as a Bartlett customer, used to live in North Hills area and Jeff was my contact person in the beginning. After moving to Wake Forest area, I knew when I needed landscape assistance to reach out to Bartlett and recommended to my neighbor as well. Robert is excellent and I immediately felt the same level of confidence in explaining my landscape concerns. The crew was great and his co-worker left everything neat and clean. Great company.
Belinda H., Wake Forest, NC

Everything went smoothly and the job was professionally handled.
Jim K., Wake Forest, NC

Robert was very helpful on several occasions. He had been out to my house a few times to give me advice on the trees in my yard over the years. When it came time to take a few trees down, I did not even consider another company, because of these services he provided. The crew that came out was very professional and courteous. They were obviously very safety conscious, did not waste any time, and did a great cleaned up job. I had asked for them to leave some of the wood, so I could cut it up for my fire pit. They gave me advice on which wood would be best so I could make an informed decision. When it came time to pay, I was able to do so over the phone. The billing representative was kind, sweet, and helpful.
Beth H., Wake Forest, NC

Always pleasant and professional.
David F., Garner, NC

Our local arborists alway knocks on the door, introduce themselves and ask if I have any questions. I notice they take their time and do not rush.
Felicia N., Wake Forest, NC

Wonderful customer service, education on the trees, and just an overall great experience. Will be using Bartlett Tree Experts on an annual basis.
Susanne L., Lousiburg, NC

Courteous, able, efficient, Job well done.
Sidney C., Youngsville, NC

Each Bartlett employee has been professional, friendly, and efficient. We are pleased with the work that was done on our property. Thank you.
Connie S., Tarboro, NC

Robert Hatfield is knowledgeable and responsive when we need him to answer a question.
Richard S., Wake Forest, NC

My trees were beginning to die and the treatment provided by Bartlett have them looking healthy again.
Juliann C., Rolesville, NC

The experience was impeccable. Robert was knowledgeable and personable. We never owned a mini forest he educated us and gave us all the information we needed. I will definitely use their services for on going maintenance and I highly recommend them.
Fernando Z., Greenville, NC

Awesome to work with and listened to my preferences. Robert has been very professional in answering my questions. Love Bartlett so far.
Martha B., Rocky Mount, NC

Robert was awesome. He was very knowledgeable and helped us make the best decision for our tree. The office staff was also attentive and a pleasure to deal with.
Lisa L., Raleigh, NC

Staff was courteous and prompt.
Nancy F., Wake Forest, NC

Robert our arborist was great, knowledgeable, and generous sharing his knowledge about many trees in our yard. The crew members were fantastic, courteous, and friendly. A great experience all around. And our large Holly trees look great, we could not have done this ourselves.
Patricia P., Wake Forest, NC

I enjoyed working with Robert. He was very easy to talk to and ask questions. I am sorry I can not remember the name of the guy that came out and did the treatment but he was very knowledgeable and good to work with.
Judith K., Wake Forest, NC

Robert was careful to understand exactly how I wanted the hedges pruned. He also offered general advice on a Dogwood and a Myrtle that I have, which I appreciate. The gentlemen in the crew were really courteous and worked to accomplish what I wanted in the pruning. Bartlett was prompt from the scheduled time to the completion of the project. The young lady who dealt with payments and general questions was extremely nice and courteous too. It was quite a nice experience from beginning to end.
Elaine B., Raleigh, NC

Every time we have contacted Robert Hatfield he has been very responsive and provided us the time and expertise to answer any questions and to resolve any issues we were having with any of our trees. I have recommended Bartlett to friends and on social media outlets when anyone is asking for a recommendation on a tree service company. I will be happy to continue to do so in the future.
Linda F., Wake Forest, NC

Very professional, neat, clean, fast work as a team.
Pat P., Franklinton, NC

The crew arrived at the stated expected time. The crew consisted of three people. The group leader, Steve, checked out the work order as he surveyed the trees slated for pruning. The crew members unlimbered the towed chip machine from the truck and began to lay out their equipment for the job. The crew appeared dressed for the operations forth coming. All wore Bartlett uniforms and head gear communications equipment. I was assured by Steve that his crew was skilled and would do the job correctly. The lift truck was moved carefully into position with very careful consideration for items and vegetation in the yard. The crew did not engage in loud shouting, playing loud music, or discuss non-related items of possible interest. They completed the work order, cleaned up, attached the chip machine and departed. They left no hanging branches, no gasoline fumes, oil puddles, or broken yard plants nor machinery. Most impressive.
Archie S., Greenville, NC

Robert was knowledgeable and efficient. We had an urgent request and he was able to meet our timeline days early.
Tabatha S., Raleigh, NC

The two young men who trimmed our trees were perfect. We are very pleased with the expert job they did. The clean-up was perfection. The young man who initially came to look at and price the job was very informative and helpful. Thank you Bartlett Tree Experts.
Beth C., Youngsville, NC

Robert Hatfield is very professional and knowledgeable. He is a true asset to Bartlett. We appreciate everything he has done for our property. We could not have done it without him. We know the great reputation of Bartlett from up north but we never met anyone else as professional and knowledgeable as Robert Hatfield.
Michael S., Wake Forest, NC

Everyone is considerate and extremely knowledgeable on anything trees. I always turn to Bartlett anytime I need advice and help with my trees.
Denise L., Rolesville, NC

Another great experience with Bartlett.
Karen E., Wake Forest, NC

Our representative, Robert Hatfield, always provides us with expert consultation and recommendations for shrub and tree improvements. He went above and beyond by also arriving with the tree crew and guiding them through what work was expected. This is the second time we have used the Bartlett tree crew and have been very pleased with their work and courtesy.
William F., Youngsville, NC

Worker were great, shaped the tree just how I wanted it. Clean up was wonderful you did not know they had been there.
Susan H., Wake Forest, NC

Always a good experience working with Bartlett Tree Services. Arborist always meets prior to work being done and passes on job desired to staff. Staff does excellent job of going over work with me before starting and checks in with me when job is completed to see if I am satisfied with end results. Very professional company.
Donna H., Rolesville, NC

Robert was knowledgeable, courteous, and a pleasure to work with. His recommendation was spot on. He reviewed it with me and crew on site before work began so we would all be on the same page. The crew was a delight. They happily responded to suggestions, did a great job and cleaned up all debris.
Michael N., Wake Forest, NC

Wonderful customer experience. Bartlett Tree Experts is now go to tree company.
David E., Wake Forest, NC

Robert Hatfield was very professional and courteous during the entire process. The team of guys that came out to remove the large Pine trees in the front of our house did a great job and finished the job early.
Mike W., Wake Forest, NC

Thank you for your excellent customer service by all levels of your staff, thank you. I am very happy with the tree trimming. I looks awesome.
Pam R., Wake Forest, NC

Robert Hatfield's emails are always very informative, timely, and friendly. He coordinates Bartlett's services to my schedule and needs.
Shirley R., Wake Forest, NC

Everyone we have met from Bartlett is excellent.
Karen E., Wake Forest, NC

Knowledgeable, friendly, professional. I was extremely impressed with the thoroughness and quality of the work. Most impressive was the cleanliness of the property when the work was completed.
Judy S., Greenville, NC

Robert Hatfield was friendly, professional, knowledgeable, informative, and courteous as well as prompt with deliverables. He was completely COVID-19 compliant. It was an enjoyable experience.
Frank C., Wake Forest, NC

This is the second time I used your services, was again highly satisfied with your team effort. They were fast, efficient- and exceeded my expectations..
Joseph P., Wake Forest, NC

Great guy. Very helpful. Did a great job.
Peter W., Wake Forest, NC

Robert Hatfield was great. Very knowledgeable and very helpful. The crew was courteous, efficient, and tidy. We could not have been more pleased with your service.
Joe B., Wendell, NC

Fast, efficient, and complete. Thank you for doing a fine job.
Pete K., Wake Forest, NC

Very friendly and very knowledgeable.
Lisa A., Youngsville NC

You guys rock. First Robert Hatfield came out to talk with me. He was extremely knowledgeable, and answered all questions I had. Work was scheduled promptly, the crew was awesome and friendly. We will always use Bartlett.
Tom S., Wake Forest, NC

This was outstanding project work from start to finish. Mr Hatfield arrived at my residence the next day after my request for an assessment of work needed and estimate of cost. He quickly inserted my project into the tree pruning schedule and the three arborist crew arrived next day. The crew was the best I have seen. Courteous, skillful, efficient, and impressive cleanup of the surrounding work area. I am very pleased with this Bartlett operation.
William F., Youngsville, NC

Robert came out to give us an estimate for pruning a Redbud tree. No one could have been more professional and congenial than Robert. He did a very thorough evaluation and explained every step that would be involved in the pruning process. Casey was the crew member who came out to perform the work on our Redbud. He was very personable, his work was very efficient and meticulous. Wonderful job performed by Bartlett. Would highly recommend the company.
Brenda A., Wake Forest, NC

He was very polite, courteous, and professional.
JohnP., Wake Forest, NC

Robert was great both times we engaged Bartlett.. He worked with us as to pricing.. Crew this past time was great.
Richard S., Wake Forest, NC

Our experience with Bartlett Tree Experts was terrific. We appreciate the time and care that Robert took in evaluating our trees and discussing tree care options. We also appreciate the work of the crew and their care in making sure the site was left in a clean manner. All communication from Bartlett was prompt, clear, and professional. Thanks so much for your work. We will definitely use your company again in the future if needed.
Romona J., Raleigh, NC

Robert, presented himself very well,, walked around our trees and gave us a detailed recommendation of what needed to be done. Very knowledgeable. Crew members were outstanding, very cordial, did everything needed and anything thing that I asked them to trim. Cleaned up everything. Great company and will highly recommend to anyone needing tree services of any kind.
Ed P., Raleigh, NC

Robert and the young man who used the air spade were very professional. The work was performed exactly as needed. I was very pleased.
Mary M., Garner, NC

Friendly, courteous, and informative. Representative was on time and almost done before I even realized he was here. Even the dogs did not know he was here and they bark at everything. Super job. I look forward to next year. Thank you.
Willie C., Garner, NC

Always knowledgeable and very courteous.
Sarah L., Wake Forest, NC

The Bartlett Representative and work crew that performed our pruning work were very professional but easy to talk to and were sensitive to my observations and requirements. Great team to have on site. They did a great job for me.
Ed B., Wake Forest, NC

Mr. Hatfield and the entire staff were wonderful. Excellent customer service during the entire process of treating and pruning our trees. Thank you.
Kim A., Wake Forest, NC

Mr. Hatfield, as well as the three workers were very courteous, knowledgeable, and respectful. We would highly recommend them for future work.
Randy G., Clayton, NC

The staff are always helpful, professional, and for the person who comes out for the work they know their trees and how to work with them.
Mike T., Garner, NC

Mr. Hatfield and the crew did a wonderful job with our trees. Everything looks beautiful again. Thank you.
Laurie S., Wake Forest ,NC

All crew members and representative Robert Hatfield excel.
Mary M., Wake Forest, NC

Your rep was great, friendly ,and informative. Crew members were great. first class operation.
William R, Wake Forest,NC

From the initial consultation through to watching the trucks leave my yard, the service was impeccable. Everyone was courteous and on time. The crew working in my trees was safe, efficient, and always had what was best for the tree in mind. I was consulted three times during the day to be provided project updates and ask if I had any questions. They cleaned up everything as if they had never been in my yard. There is a huge difference between hiring someone to cut trees and hiring someone to provide advice and service for trees and bushes. Hiring Bartlett was yard changing for me.
Mark M., Wake Forest, NC

I have been a Bartlett customer for several years. They have always responded to service requests promptly. Their office staff is courteous and helpful, and the field crews are knowledgeable and professional. Highly recommended, especially certified arborist Robert Hatfield.
Mark M., Wake Forest, NC

Robert Hatfield is great and a very nice young man.
Dan H., Wake Forest, NC

Robert Hatfield is our arborist and he has been professional, personable, responsive. Thank you.
David O., Creedmoor, NC

Whole experience was awesome. I used their services in the past and will definitely use again if the need arises.
Reginald C., Wake Forest, NC

Excellent, courteous, and responsive staff, including Robert and all of the crew members who were on site. The personal thank you card was exceptional customer service and the responsiveness of the Arborist to the HOA requests was very prompt. I also received a follow-up call from the office to make sure I was satisfied with the service prior to sending the final invoice. Exceptional service. Will only use Bartlett Tree Service Moving Forward.
Preston W., Wake Forest, NC

Mr Hatfield and his technician were very professional as always.
William F., Wake Forest, NC

They did a good job, thanks.
Lenn P., Wake Forest, NC

Mr. Hatfield was not only knowledgable, but courteous, and patient. We had lots of questions and he answered every one in terms we understood. Your technician was also prompt and friendly. So basically everyone we had contact with, from your office person to your field technicians was professional and easy to work with.
Floyd T., Wake Forest, NC

I have pretty big standards for yard and home work. I hire when I need a pro. These guys were pros. From estimate to job completed. Professional and skilled. You would never know they were here. Thank you guys. I hate removing a tree but if you need pros, these are your guys.
Jeffery S., Wake Forest, NC

This was a professional team that planned and executed solutions in a courteous and careful manner. They left the work area cleaner than they found it. The word expert on your company name is evident with this crew. I highly recommend them to others. It was reassuring, working with your company, that the job would be completed to our satisfaction. It actually exceeded that. Thank you for a job well done.
Joseph P., Wake Forest, NC

Robert Hatfield is an excellent Arborist and a very nice person. We are very satisfied with his work and knowledge. Very happy with the technician that did the job for us and your Company. We highly recommend Bartlett Tree Expert.
Robert D., Rolesville, NC

Your company is one of the most responsive service providers I have dealt with. Robert responds quickly to any inquiry I have.
Carolyn L., Wake Forest, NC

Certainly wish we had a property in Ireland. We would definitely want Bartlett to take care of our trees. But then, that is wishful thinking.
David C., Wake Forest, NC

Robert Hatfield did a great job evaluating and explaining the condition of our trees as well as educating us on our shrubs. We moved forward with his recommendation and will consult with him as things develop.
Gilbert C., Wake Forest, NC

All were very knowledgeable, helpful, and professional. I was extremely impressed.
Narley C., Wake Forest, NC

Everyone was amazing and professional but personable at the same time. All great men with amazing skills at the site. Meredith at the office was a tremendous joy to work with as well. I would absolutely recommend your services again.
Katrinka J., Wake Forest, NC

Robert was very professional, kind, and helpful.
Liza O., Wake Forest, NC

Robert does a great job.
Sheri C., Wake Forest, NC

Robert has always been courteous. I appreciate his knowledge of pruning, diseases, and critters that contribute to unhealthy trees and bushes. When I have been home to interact with crew members they have been very friendly and go right to work. When the crew cleans up you actually cannot tell they were here. Most importantly the applications used on my trees really work. Bartlett is a great company. I trust them and highly recommend this company to anyone.
Donna H., Wake Forest, NC

Thank you for doing such a great job pruning our trees. I really appreciate your attention to detail.
Mary M., Rolesville, NC

Robert really made sure before pruning our Japanese Maple that he knew what look I was going for, then made it happen.
Mary W., Wake Forest, NC

Robert has been very helpful. He always calls to follow up on what he finds when doing his surveys. Have not had a chance to meet the crewmembers.
Jeff F., Wake Forest, NC

I found Robert to be knowledgeable, professional, and upfront with everything. This is the second time that I used Barlett for my two Maple trees. I have the up most confidence in them.
Tyrone F., Wake Forest, NC

Bartlett has been our "go to" company for years and remains so because of their expertise, reliability and professionalism. The arborists care about our trees, we trust their advice and the crews are responsible and careful in what can be dangerous work. Cristie D., Wake Forest, NC
Cristie D., Wake Forest, NC

Robert is very professional, polite, he communicates well, and he listens to your concerns.
Marilyn T., Wake Forest, NC

The Bartlett staff members that interfaced with me were very professional and demonstrated a true desire to understand and meet my requirements. The crew did a great job of cleaning up before they departed. Kudos to the crew's professionalism.
Ed B., Wake Forest, NC

Robert Hatfield takes his time to answer questions and does a great job.
Val G., Wake Forest, NC