Riley Smith, Arborist Representative at Bartlett Tree Experts, works out of our Gaithersburg, MD office.
More about Riley Smith
Riley Smith was born in Washington, D.C. and was raised in the surrounding suburbs. His love for the outdoors was stoked at an early age during numerous outings with his family camping, back country hiking, and during adventurous canoe trips navigating many of Maryland's waterways. He spent three years of his childhood living overseas in Japan. His adventures didn't stop there. His family continued their exploration and climbed Mt. Fuji. This collection of life experiences led him to attend the University of TN where he obtained a BS in Forestry Wildlife and Fisheries Science. There, he gained a deeper understanding of the natural world around him. Upon graduation, he took a position with Maryland Dept. of Natural Resources as a watershed forester and rose to the ranks of Forestry Coordinator for the Chesapeake Bay. To broaden his knowledge of trees in the urban environment, he decided to branch out into the arboricultural world. Today, Riley is a Certified Arborist Representative. He is a licensed tree expert, ISA Certified Arborist, Qualified Tree Risk Assessor, and Plant Health Care Specialist. He and his wife of 19 years enjoy spending quality time with the two kids broadening their curiosity and wonders of the natural world around them.
What Our Customers Are Saying About Riley Smith
Riley was great, and so was the technician who sprayed the tree. Thank you for the great service.
Alicia K., Kensington, MD
Riley Smith was a down to earth and factual guy. He told me what was going to happen and did, which is what a customer wants. The guys doing the tree work were great, a pleasure to watch. I loved watching them figure out how to do the cut, which was pretty difficult, close-fitting one. I told them that they were real artists.
Jerry S., Kensington, MD
Riley was very responsive, helpful, and friendly. Your crew was friendly and polite. The work was completed as promised, with short notice.
Eugene M., North Potomac, MD
Riley is a highly professional, knowledgeable, and courteous arborist. His expertise together with his responsiveness and customer care were outstanding. The crew he assigned to our job was meticulous, with Hector as my point of contact, who, as well, was a pleasure to work with. Friendly, attentive, very knowledgeable, and 100% focused on every detail of the job. The result was a fantastic job and a one of a kind customer care.
anonymous, Rockville, MD
Excellent, professional staff. The work was done on my personal residence, but I would also recommend them for the overall HOA work in the neighborhood as long as their prices are competitive.
Martha T., Rockville, MD
The Bartlett staff were very professional and experienced. My Arborist Representative was able to answer my questions and set up a plan for the trimming. I was especially impressed with the skill with which the crew members were able to use the bucket to access the branches that needed trimming. And I was impressed with the crew chief who was able to climb to reach a branch beyond the reach of the bucket. I was pleased with Bartlett's use of the mobile bucket lift mechanism to reach branches without any damage to the tree and without exposing their personnel to the danger involved in climbing, especially with the need to reach branches in one of my trees.
Nancy M., Rockville, MD
The crew was great. Riley is always responsive. I trust him to tell or explain to me what is needed.
Michelle F., Kensington, MD
During all three visits arborist, tree spray technician, tree trim crew, were on-time, courteous, and did a great job. Also, they wore masks and other appropriate PPE.
Chris C., Rockville, MD
Very Friendly, knowledgeable, and professional.
Edmond S., Kensington, MD
We were very satisfied with your tree services and if asked we would be available to so state our satisfaction to others.
Julian J., Garret Park, MD
The staff and arborist are unfailingly helpful, respond whenever my trees need help, and make useful suggestions about next steps. I always recommend Bartlett to friends who have tree issues and have used their services myself many times for many trees.
Ann S., Kensington, MD
Thanks to Mr. R.Smith for expertise about our trees and Mr. M.Estrada for practical treatment of the trees.
Vaclav M., Rockville, MD
Working with Bartlett is a pleasure. Not only has the company taken excellent care of my trees but I completely trust them to do the best job and to give me the best advice on things that I need to do in the future to keep my several trees happy and safe. Riley Smith provides me with excellent information and is always available if something goes wrong -- like a bad storm and damage -- to provide help.
Ann S., Kensington, MD
We have enjoyed working with Riley for a number of years now, and we appreciate very much the personal attention and interest he has shown in caring for the cherished trees at our home.
Greg K., Rockville, MD
Riley Smith has provided excellent service. He is knowledgeable, reliable, very accessible, and responsive to queries and requests. It was a pleasure dealing with him. The crew did their job very well, and left the yard completely free of debris. Overall, I am very satisfied with the work done by Bartlett Tree Company. An outstanding tree service company.
Parmeshwar R., Kensington, MD
Every representative I met was helpful, thoughtful, knowledgeable, and friendly. We trust their recommendations and have always been happy with the results. We always recommend Bartlett to our friends and neighbors. There are many old large trees in our neighborhood.
Bartlett has always been reliable and responsive in a timely manner relative to the help we needed whether it was a tree losing many large limbs in a snowstorm or a random limb falling onto our roof. Thank you for being there to help.
Margaret G., Gaithersburg, MD
Riley promptly came out to evaluate the tree in question, He was able to have a crew out in just a few days. The crew did an excellent job removing the dead tree without any damage to either my or my neighbor’s property. Bartlett always exemplifies professionalism and quality and they have got me as a loyal customer.
Samuel R., Derwood, MD
Thanks to Riley Smith, once again, for the excellent recommendations regarding the work I had in mind and for responding so quickly to my request. Thank you to the crew for the careful work , the trees look great.
Deborah O., Kensington, MD
Exceptional- on every level.
Risa L., Rockville, MD
Our entire experience was handled professionally and expeditiously. Riley, provide great insight into our existing trees and through in extras on our quote such as trimming dead branches on several trees for free. The crew that came out were extremely hard-working diligent and made great effort to protect the surrounding landscape that include flower beds, fences, and raised garden beds. I was extremely impressed with their work.I was extremely impressed with their work and would recommend Bartlett tree service to anyone who needs such a service.
Noah S., Kensington, MD
Riley Smith has been my best consultant for tree and bush health. Hector and his crew have taken care of several challenging jobs over the years.
Carol M., Kensington, MD
I was very pleased with the service from the expert guidance of Riley in outlining the job to the care and professionalism of the crew. They were very impressive.
Irene E., Rockville, MD
Riley was accommodating and helped solve a problem that came up after assessment. I appreciate the professionalism he showed us. The crew was friendly and worked hard to get the job done. The site was cleaned properly after.
Rhea S., Kensington, MD
Thanks to Riley for his recommendations about tree work for our property. The crew was very professional and careful about the work, especially since both trees were close to property lines. Clean up after the work was excellent.
Jim V., Kensington, MD
The team did a wonderful job as always. It is great that Bartlett values great people. I hope they continue to do so and continue to invest in those people to ensure they stay around. Quality people are a companies best asset.
Pat S., Rockville, MD
Riley Smith was very responsive to our needs and the crew was great.
Claude R., Rockville, MD
Crew was efficient and professional as always.
Sean F., Derwood, MD
The workers who cleared the downed Pine tree and removed damaged branches from a standing tree worked hard and efficiently. They did a great job and should be commended for their professionalism. They represent an exacting standard that is valued in any line of work, reflect extremely well on the company, and provide quality service that should be recognized by management.
Kenneth D., Derwood, MD
Very professional specialist, crew, and office worker. The crew worked so efficiently and carefully. They left the work site so neat.
Sandra F., Kensington, MD
Riley Smith was very nice, professional, and the crew did a good job.
Sharon M., Kensington, MD
Riley Smith, as well as Hector, and his crew has been great.
Steven F., Kensington, MD
Riley Smith was very nice and professional. The Crew did a good job.
Sharon M., Kensington, MD
Riley Smith was very nice and explained the job to me. The crew did a good job. I would recommend Bartlett to anyone.
Sharon M., Kensington, MD
Very professional staff.
Tom D., Rockville, MD
Riley is very personable, knowledgeable, full of options, and helpful information. He helps us understand what we need to do and why. We have full confidence in his recommendations as well as the men who come to do the work. We love and trust Bartlett.
Margaret G., Kensington, MD
We so appreciate the care and attention you have given to my trees and shrubs. We feel so fortunate to have your expertise available to us. I want to send a special thanks to Marcus, who came to take care of the compacted soil and to add bio-char to the Stewartia tree in our back yard. He was friendly, courteous, and highly competent. He was careful in getting the electrical supply to the back yard. He left the site in excellent shape. I was so impressed with him and want the managers of Bartlett to know how well he represented the company.
Thomas M., Kensington, MD
Riley is always helpful and very knowledgeable. We have been very happy with our Bartlett service.
Terri W., Kensington, MD
Riley was extremely knowledgeable and professional. He developed a cost effective plan for ridding my invasive Wisteria. Hector and his crew arrived Several days later and got the job done. They did a remarkable job trimming trees and cleaning up the Wisteria. I highly recommend Bartlett. They are reasonably priced, efficient, and very knowledge.
Diana C., Rockville, MD
We have been enjoying great support from Riley Smith and the rest of the Bartlett team.
Samuel R., Derwood, MD
We would definitely work with Bartlett and with Riley again in the future.
David G., Kensington, MD
Riley Smith has been a 'find' for us. He has treated us with total courtesy and respect in every single encounter. His advise and educational commentary is spot on.
Thomas M., Kensington, MD
Riley Smith could not have been more cooperative and helpful. Because it was a drizzly day he was able to divert a team to handle my small job since their larger job was not possible, and I got my trees taken down the same day. When they were done you could not tell they had been there, everything was neat and clean. I would definitely recommend Bartlett.
Caroline R., Derwood, MD
Riley Smith and Hector were knowledgeable, professional, friendly, good communicators, responsive, and a pleasure to work with. I did not talk with the crew member who ground the stump, although he was punctual and left the site clean and tidy.
Linda D., Kensington, MD
Riley has worked hard to repair my complete disappointment with the trimming job from last winter. Riley is a concerned and honorable representative. I wish he had been in charge the last two years.
Alvin G., Kensington, MD
Riley is great.
Leslie W., Kensington, MD
Riley is super helpful, answers all the questions, and gives you quality time.
Margarita B., Silver Spring, MD
Special thanks to Riley Smith for his kindness and continuous attention to my property and the landscape. We were served by Riley Smith and staff for a number of years and were always pleased with their attention and professionalism.
Kathryn L., Rockville, MD