I have been using Bartlett tree service for many years. They have come every time and do excellent work from removing branches to entire huge 50 to 75 foot trees that have fallen. They are very professional , the whole crew works like a well oiled machine, and they clean up beautifully before leaving the site. I highly recommend them to anyone who needs tree work done. You will not be disappointed.
Nancy C., Syracuse, NY
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We are very pleased with the services we received from Bartlett. Everything was top notch and they communicated every step of the way. Richard was very knowledgeable and took the time to explain the process of dealing with girdling roots on our tree. We highly recommend Bartlett.
Roger S., Auburn, NY
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Everything was done very professional and could not be better. I am very happy. I hope this helps my trees. The technician who performed the service was very polite and courteous. I was very happy with his work.
Debbie D., Port Byron, NY
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We were pleased with the service throughout the process. Nothing to note that could be improved. Rich was knowledgeable, friendly, and easy to communicate with, prior to the tree removal as well as afterwards for follow up. Germain was competent, careful, personable, and did a commendable job taking down the tree in a difficult location.
Nicholas S., Skaneateles, NY
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Continue the great service and response to our needs. All good, on time, Greatly appreciate the phone call the day before to announce when the arborist will be on site.
Bill S., Union Springs, NY
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The entire Bartlett staff and crew members are exceptionally helpful, friendly, and efficient. My husband and I have appreciated their expert help for twenty years.
Julie M., Marcellus, NY
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Everyone is very polite, work is done on time, premises always left clean. The arborist is excellent, knows his business well. I have over fifty different trees and they are all doing great. Right now all are blooming and beautiful.
Arthur S., Weedsport, NY
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Both Mark and his crew have worked on my property since it’s inception, perhaps with different names, but the level of service has been exceptional. I plan to continue employing them, and you, even when confronted with neighbors who look at me because of your pricing, one does get what one pays for.
Mary M., Hamilton, NY
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The work crew was courteous and considerate of our property. They did an excellent job and we appreciate the work that was done for us. Rich Croft is very knowledgeable and professional. It is a pleasure to work with him and the staff.
Nancy L., Elbridge, NY
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Rich Croft is a pleasure to work with. He always takes the time to explain what work he feels is necessary and why, makes sure I know when work is scheduled, and also follows up when work is completed to make sure I am satisfied. He has also stopped by on different occasions just to inspect the completed job himself. I would recommend Bartlett to anyone having issues with their trees or who just wants to make sure they maintain their health.
Elaine S., Liverpool, NY
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The staff and all others at Bartlett are a wonderful and helpful group. Being away from home and having a detrimental experience happen to you, and knowing if you call and the job to perform is in the hands of experienced people is a wonderful thing. My thanks to all.
George H., Cicero, NY
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Rich Croft is always a pleasure to work with. His knowledge helps us make long term decisions. The crew was friendly and took good care of us and the trees.
Stephanie J., Clayton, NY
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Found Rich Croft to be extremely knowledgeable and excellent at explaining what needed to be done and why. The crew that performed the tree trimming service was also excellent. They did a great job and cleaned up everything when they were done. Everyone was professional, courteous, and on time and they knew what they were doing. Their equipment and trucks all looked to be well maintained. My Japanese Maple looks great now that they have trimmed it properly and I will have them come back in the future to keep it looking great and healthy.
Bob C., North Syracuse, NY
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Bartlett's staff and especially the crews that show up at our door are always friendly and eager to answer all our questions and concerns. What ever job they are doing, is always done in good time and completely.
John P., Brewerton, NY
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