Richard M. Croft Jr.
Local Manager & Arborist Representative
Richard M. Croft Jr., Local Manager & Arborist Representative at Bartlett Tree Experts, works out of our Syracuse, NY office.
More about Richard M. Croft Jr.
Richard M. Croft Jr. has been a Bartlett Tree Experts Arborist for 29 years, giving him the knowledge and understanding to make him a well-rounded expert in his field.
Working at his uncle's nursery in Vernon, NY at an early age, Rich gained an appreciation for trees and shrubs. He earned an A.O.S. Degree from Morrisville College in Arboriculture, Urban Forestry, and Ornamental Horticulture.
Joining Bartlett as a ground person, he advanced to a climber, plant health care specialist, a supervising foreman and then earning his current position as an Arborist Representative.
Rich is a member of the International Society of Arboriculture and is also a Certified Arborist.
Married with four young children, he spends his free time coaching and playing sports with them. He enjoys skiing and camping with his family.
A key to Rich's success is he's ability to work diligently with clients to exceed their expectations in all aspects of their tree and shrub care needs each and every day. Rich is committed to helping his clients find the solutions they need while being part of the most talented team in the industry.
What Our Customers Are Saying About Richard M. Croft Jr.
Rich Croft is a pleasure to work with. He always takes the time to explain what work he feels is necessary and why, makes sure I know when work is scheduled, and also follows up when work is completed to make sure I am satisfied. He has also stopped by on different occasions just to inspect the completed job himself. I would recommend Bartlett to anyone having issues with their trees or who just wants to make sure they maintain their health.
Elaine S., Liverpool, NY
We have used Rich Croft at Bartlett Tree Experts multiple times and he was great. They were careful of fences and surrounding area, I would highly recommend them.
Lalah K., Liverpool, NY
The staff and all others at Bartlett are a wonderful and helpful group. Being away from home and having a detrimental experience happen to you, and knowing if you call and the job to perform is in the hands of experienced people is a wonderful thing. My thanks to all.
George H., Cicero, NY
When I returned home from a Christmas trip, I noticed that there were several twigs and debris left on the road and driveway. I was a little disappointed, for this usually is not the case. I was going to call, but then a few days later I received a phone call from Rich Croft telling me he had stopped by to clean up the debris because when they did the work there was snow and they were unable to clean up. Then he told me he had cleaned it up. Good customer relations.
Veronica S., Syracuse, NY
Rich Croft is always a pleasure to work with. His knowledge helps us make long term decisions. The crew was friendly and took good care of us and the trees.
Stephanie J., Clayton, NY
We could not be more pleased with the work. Rich Croft and your crew did a fantastic job. Our view of the beautiful St. Lawrence River has never been better. Thank you again for a great experience.
Tom H., Clayton, NY
Very nice to do business with. I would certainly use your tree service again.
Ruth C. , Baldwinsville, NY
I was very impressed that you came back after the job was done and rechecked for any hanging branches. That shows to me an ethic that you do not see much anymore.
Bonnie D., Liverpool, NY
Found Rich Croft to be extremely knowledgeable and excellent at explaining what needed to be done and why. The crew that performed the tree trimming service was also excellent. They did a great job and cleaned up everything when they were done. Everyone was professional, courteous, and on time and they knew what they were doing. Their equipment and trucks all looked to be well maintained. My Japanese Maple looks great now that they have trimmed it properly and I will have them come back in the future to keep it looking great and healthy.
Bob C., North Syracuse, NY
Richard Croft is very informative about our tree care.
Frank H. , Liverpool, NY
I have great confidence in Rich Croft and in the Bartlett crewmembers in providing great care for my trees.
David S., Liverpool, NY
Richard Croft was courteous, kind, and helped me understand the potential issues on my property. He explained things in detail and answered all of my questions so that I felt comfortable with the services they needed to perform. Rich even checked in during and after the job to make sure everything on site went accordingly to plan. I would definitely use Barlett Tree Experts again.
Great work and super nice staff.
Holly G., Liverpool, NY
Rich was very informative and professional offering me good advice with no pressure. The crew was very friendly and efficient When they left, the job was totally completed to my satisfaction plus you would never know they had been here. They left my property in tip top shape.
Sharon W., Liverpool, NY
Bartlett's staff and especially the crews that show up at our door are always friendly and eager to answer all our questions and concerns. What ever job they are doing, is always done in good time and completely.
John P., Brewerton, NY
We have been Bartlett customers for many years and would not use any other company. We have complete confidence in the service provided by Rich Croft.
Patricia M., Liverpool, NY
Always nice to deal with Rich, Matt, and the crew. Rich is always conscious of my budget limits and makes improvements within those limits. Matt with his crew have made my Magnolias the envy of neighbors. He has taken a Weeping Cherry and made a beautiful “real” tree.
Elizabeth C., Liverpool, NY
Rich is an excellent source of information and I very much like working with him.
Diane M., North Syracuse, NY
Rich Croft, my representative, has helped me with several issues and concerns on my property over the years. He has always been informative, conscientious, and a pleasure to work with. I would recommend him and Bartlett to anyone with issues or concerns on their property.
Elaine S. , Liverpool, NY
Richard is always helpful when determining what needs to be done each year. It is a pleasure working with him. He also has the respect of his crew who work very hard at their jobs and leave the place like they were never here. That is why I use Bartlett every year.
Sandra G., Liverpool, NY
I have been using Bartlett for a number of years. I get sound advice from a knowledgeable arborist. The crew members performing the work do their jobs well.
David S., Liverpool, NY
Richard Croft was very knowledgeable on trees and informed me four trees treated for insect control were not Ash trees. This was key in getting money spent returned. Crew assigned to my project were great. Kept me informed of the progress and the total site was left very clean. Great job to all of the Bartlett Team.
Lester R. , Liverpool, NY
We have had nothing but excellent service with your entire staff. Richard always responds quickly when we have any concerns. The crew that does the work are very polite and neat. They always cleanup completely when they are finished. I would always call Bartlett whenever we need something done.
Linda C., Liverpool, NY
Rich is great to deal with. The work crews are efficient and the jobs are well done.
Michael S., Clay, NY
Rich is very knowledgable and professional. The crew members were curtious and hard working..
Gary A., Syracuse, NY
Rich is talented and a real professional in the manner that he represents your company. The crew that trimmed out two trees were real experts that did a fantastic job on both of them!
James R., Liverpool, NY
Your entire staff was very professional in every way. I was impressed with the attention to life and property safety during the entire job. Communication between the crew was also outstanding at all times. You should be very proud of your Representative and workers.
David H., Clay, NY
Rich Croft was excellent. He is an expert, professional, thorough, and understanding .Our birch is gorgeous, thanks to Bartlett and we are so very grateful.
Marilyn G., Liverpool, NY
Rich is very professional and personal when dealing with him. He listens and answers questions and concerns. I'm very pleased with my experience and will continue to do work with your company.
Kathleen M., Liverpool, NY
We are tremendously pleased with the care and service we receive from Rich and all of the staff at Bartlett!
Kathy S., Syracuse, NY
Very experienced, competent, and professional. They all provide an important annual service on our trees. Wouldn't have anyone else.
Patricia M., Liverpool, NY
Always impressed by the courteous and professional manner in which Bartlett personnel conduct their business! I totally appreciate their knowledge base that keeps my trees and property looking good. Richard Croft is an exceptional professional that I totally trust.
Thomas C., Liverpool, NY
We are extremely pleased with our service from Bartlett, both from the crews and Rich, our rep. The service and completed work are outstanding! We will definitely recommend your company and look forward to doing business with you again!
Sandra B., Liverpool, NY
We have had Bartlett taking care of our trees in our yard for more than 20 years and continue to be very pleased with the quality of service and the professionalism of the arborists, tree crew, and office personnel. We plan to continue with Bartlett for the next 20 years!
James E., Liverpool, NY
Rich Croft went over and beyond to make sure that the work was completed as to the instructions and to my satisfaction.
Susan R., North Syracuse, NY