Everything was great. Superior customer service all around. From the promptness on initial call to get me scheduled, the super educational property evaluation with Phil, to delivering the thorough treatment we needed, every aspect of working with Bartlett Tree Experts was absolutely amazing.
Tyler K., New Market, MD
Everyone throughout the process was very courteous. Phil, the arborist, is very knowledgeable.
Cindy M., Monrovia, MD
You all did a fantastic job. Could not be happier.
Jesse A., New Market, MD
From my initial contact via telephone, all staff members were friendly, efficient, and polite. Phil and the tech who came to do the work were very knowledgeable and a pleasure to speak with. Our Nyssa Sylvatica looks and I’m sure feels much better.
Cynthia M., Frederick, MD
Phil Klein was extremely thorough and patient with all of my questions. The crew members did an amazing job and there was no hint they were there, t was a large job with a lot of debris. They left my yard absolutely clean.
Fran M., Frederick, MD
Phil was helpful and listened to my concerns for the large tree by my home. He made sure that my goals that the old tree was able to survive our heavy winds and still look great was communicated to the crew. The work done was perfect.
Cathy B., Adamstown, MD
All was terrific. Very knowledgeable team. Phil is great to work with.
Ray S., Frederick, MD
Great people. Good company. My trees are alive thanks to you all. But my front Maple is having a hard time.
Eric B., Monrovia, MD
Arborist representative was pleasant and professional.
Pat F., Adamstown, MD
Enjoyed speaking with Phil and Sean. Very nice individuals. Patient and answered all my questions, as well as shared information about my trees to help me better take care of them.
Cassandra B., Monrovia, MD
Superior customer service all around. From the promptness on initial call to get me scheduled, the super educational property evaluation with Phil, to delivering the thorough treatment we needed, every aspect of working with Bartlett Tree Experts was absolutely amazing.
Tyler K., New Market, MD
From my initial contact via telephone, all staff members were friendly, efficient, and polite. Phil and the tech who came to do the work were very knowledgeable and a pleasure to speak with. Our Nyssa Sylvatica looks and I am sure feels much better. A very positive experience. I would not hesitate for a second to recommend Bartlett to anyone needing tree service.
Cynthia M., Frederick, MD
All was terrific.
Very knowledgeable team. Phil is great to work with.
Ray S., Frederick, MD
The team was very careful and aware of the surroundings and to not damage the fence. All precautionary steps were taken into consideration of my neighbors as well. Very calculated in terms of how the branches were to fall with plenty of safety area delineations.
Great crew and Phil was very knowledgeable. Definitely use Bartlett again.
Mike G., Frederick, MD
Good company. My trees are alive thanks to you all. But my front Maple is having a hard time.
Eric B., Monrovia, MD
Arborist representative was pleasant and professional.
Pat F., Adamstown, MD
I can not think of anything they could have done to make the experience better. Phil Kline was extremely thorough and patient with all of my questions. The crew members did an amazing job and there was no hint they were there, it was a large job with a lot of debris. They left my yard absolutely clean. Phil and his team were excellent, did what they were supposed to do and my tree looks wonderful. Very pleased with the performance of your team.
Fran M., Frederick, MD
Enjoyed speaking with Phil and Sean. Very nice individuals. Patient and answered all my questions, as well as shared information about my trees to help me better take care of them.
Cassendra B., Monrovia, MD
However, we have had Bartlett taking care of our trees for several years now and they are always courteous, professional, and check to make sure I do not have any other concerns before they leave.
Pat F., Adamstown, MD
I moved from Florida to Maryland a year ago. House sits on a one acre lot, 1/2 acre front and 1/2 acre fenced back yard with in ground pool. There are many trees which had not been tended to for several years. I knew I needed help but quite frankly was overwhelmed. I contacted Bartlett Tree Experts and within an hour Phil, the arborist for my area, was calling to set up an appointment. We walked the yard together. He answered every question I had. He identified every tree and advised me of the health of each tree. Fortunately, none need to be removed at this time. However, the trimming work that was needed was extensive to say the least. So, Phil proposed a multi-year work plan which was put into phases. Each phase identified the tree to be worked on, what was to be done, and the cost. Phil and his team showed up on time and worked together to get the job done in one day. They were amazing to watch. This was no easy job, they were professional, well-skilled, and respectful. Phase 1 has been completed and I could not be happier. Phil is a real asset to your company. I look forward to working again with him. I highly recommend the company and team.
Mary F., Frederick, MD
Great job.
Jim A., Ijamsville, MD
I always find Bartlett friendly and responsive.
Norman W., Dickerson, MD
We have had Bartlett taking care of our trees for several years now and they are always courteous, professional, and check to make sure I do not have any other concerns before they leave.
Pat F., Adamstown, MD
The team was very careful and aware of the surroundings and to not damage the fence. All precautionary steps were taken in consideration of my neighbors as well. Very calculated in terms of how the branches were to fall with plenty of safety area delineations.
Great crew and Phil was very knowledgeable. Definitely use Bartlett again.
Mike G., Frederick, MD
Phil helped us understand what our trees needed and is now carrying out the program. We are glad he is helping us save our mature trees.
I must comment that I was so impressed by the best shrub rose pruning cuts I have ever seen. The roses are beautiful.
Mary Jane D., Monrovia, MD
Everyone was nice and efficient.
Cathy R., Adamstown, MD
The staff were knowledgeable and respectful.
Shirley D., New Market, MD
Great people.
Eric B., Monrovia, MD
The work went well and the crew did a nice job.
I am happy to have met Phil Kline and hope that his expertise will help extend the life of everything I have planted.
Thank you.
Pat V., Frederick, MD
Very pleased with the Bartlett staff. Will definitely use Bartlett services again. It was great working with Mr. Phil Kline. He is extremely customer oriented, very courteous, and pleasant. He represents Bartlett very well. Thank you Mr. Kline.
Alice H., Adamstown, MD
What could Bartlett have done to make the experience better? None, as with past experiences everything was great.
The crew and representative were very professional and did an outstanding job.
Joe M., New Market, MD
Quite knowledgeable and took the time to explain the process of maintaining healthy trees. Staff is always friendly and they are always on time. Thank you.
Jeff B., Adamstown, MD
